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10-3
SymptomPossible cause Solution
The image quality is poor. Screen adjustment is required. On the All Menus screen, touch Setup >
Display >
Illumination,
and then adjust the brightness.
> See “ Illumination.”
Vibration occurs in the system. The images may get distorted when vibration occurs in the system.
This is not a system failure. The system is restored as soon as the
vibration stops.
The display is aged or the system
performance is degraded. If the problem persists, contact your place of purchase or dealer.
Small red, blue, and green dots
are shown on the screen. LCD has very high-density pixels. For this reason, there may be dead
pixels (that are always off) or lit pixels (that are always on) within 0.01
percent of the total pixels.

10-5
Bluetooth connection
SymptomPossible cause Solution
The system is not detected by a
Bluetooth device. Registration mode needs to be
run. On the All Menus screen, touch Setup
>
Device Connections
> Bluetooth >
Bluetooth Connections >
Add New to run the
registration mode and perform search again from the Bluetooth
device.
> See “ Connecting a Bluetooth device.”
The Bluetooth device is not
connected. The Bluetooth function should
be activated. Activate the Bluetooth function on the Bluetooth device to connect.
Any error occurs while using the
Bluetooth function.
000E Turn the Bluetooth function OFF / ON on the Bluetooth device
and then connect the device again.
000ETurn the Bluetooth device off and on and then connect the device
again.
000ERemove the battery from the Bluetooth device and attach it back,
turn on the device, and then connect the device again.
000EDelete the system and Bluetooth device from the registration lists
respectively, and then connect the device again.

10-9
System status indicator icons
You can see the system status by checking the status indicator
icons at the top right of the system screen.
Different status indicator icons appear when each function is
performed. The meanings of the icons are as follows:
Mute/memo recording
Navigation sound muted
Radio/Media sound muted
All sound outputs muted
Recording a voice memo
Bluetooth/call
Connecting a phone via Bluetooth
Connecting an audio device via Bluetooth
Connecting a phone and an audio device via Bluetooth
Making a call via a Bluetooth phone
Bluetooth phone’s microphone off
Downloading the contact and list of recent calls from
the connected Bluetooth phone

10-11
Bluetooth
QWhich functions can I use via Bluetooth?
AYou can use the hands-free call function with a mobile
phone connected. You can also play music after
connecting an audio device such as MP3 player or mobile
phone.
> See “Making a call via Bluetooth .“, “Listening to music
via Bluetooth.”
QHow can I register a Bluetooth device?
AOn the All Menus screen, touch Setup >
Device
Connections >
Bluetooth >
Bluetooth Connections >

Add New. From the Bluetooth device to be connected,
search for the vehicle system and register it. Use the
Bluetooth device to enter or approve the authentication
number displayed on the system. Then the device is
added to the list of Bluetooth devices in the system and
automatically connected to the system.
> See “ Connecting
a Bluetooth device.”
FAQ
Navigation
QHow can I update the map?
AYou can download the latest map data to a USB device
and use the device to update the map.
> See “ Updating the
system software and map.”
QGuidance is made by bypassing the route or the speed
camera alerts are late.
ASelect another route after setting the route options.
On the map screen, touch Menu >
Route >
Route
Options to change the settings and resume navigation.
> See “ Changing the route search criteria.”
When the system is not updated, update the software
and map and then perform search again.
> See “Updating
the system software and map.”

10-12
Broadcast reception
QI turned on the radio while driving but I heard no sound
but noise.
ADepending on the location, obstacles may cause
reception to deteriorate.
Radio reception rate may also drop when an on-glass
antenna is mounted on the rear window and the window
is tinted with metallic window films.
QI bought a new mobile phone and want to replace my old
phone with the new one to connect the system. How can
I register the new phone to the system?
AAn additional device can be registered in the same way
as in registration of a new device. You can register up
to 6 devices in the list of Bluetooth devices. To delete a
previously registered device, touch Delete Devices from
the list of Bluetooth devices, select the device to delete,
and then touch Delete.
> See “Deleting a registered device.”
QHow can I access the list of contacts while using a
Bluetooth phone?
AApprove access to the contacts when connecting your
mobile phone to the system via Bluetooth. The list of
contacts on the phone is downloaded to the system. To
see the downloaded list of contacts, press the Call button
on the steering wheel and touch
on the call screen.
You can search for a contact and make a call to the
contact, or add the contact to the favorites.
> See “Dialing
from the contacts.”

10-16
LTE RF
ItemSpecifications
LTE Reception Frequency:
1930 MHz to 1990 MHz(B2),
2110 MHz to 2155 MHz(B4),
869 MHz to 894 MHz(B5),
746 MHz to 756 MHz(B13)
Sensitivity:
-94.3 dBm under@10 M(B2,5),
-96.3 dBm under@10 M(B4),
-93.3 dBm under@10 M(B13)
(Throughput ≥95 %)
Transmission Frequency:
1850 MHz to 1910 MHz(B2),
1710 MHz to 1755 MHz(B4),
824 MHz to 849 MHz(B5),
777 MHz to 787 MHz(B13)
Maximum RF output power:
Power Class3(B4, B13),
20.3 dBm to 25.7 dBm (conducted)
Bluetooth
Item Specifications
Frequency
range 2400–2483.5 MHz
Supported
Bluetooth
version 4.1
Supported
profiles Hands-free (1.7), A2DP (1.3), AVRCP (1.6),
PBAP (1.1), MAP (1.2)
Bluetooth
Power Class 2 -6 to 4 dBm
Antenna power
output 2.5 mW (max.)
Number of
channels 79

10-20
Index
A
Advanced system settings 9-8
Android devicesAndroid Auto 2-2
Apple devices Apple CarPlay 2-4
B
Battery warning 1-6
BluetoothBluetooth phone
Answering a call 6-15
Call 6-7
Contacts list 6-11
Dial pad 6-13
Favorites settings 6-9
Options during a call 6-16
Recent calls list 6-7
Switching to another call 6-17
Text message 6-18
Specifications 10-16 Bluetooth connection
Adding a device 6-3
Deleting a device 6-6
Device connection 6-4
Disconnecting a device 6-6
C
Charge Management 2-23
ClimateClimate control system 2-11
Component Names and Functions Control panel
Custom button 1-2
MAP button 1-2
MEDIA button 1-2
NAV button 1-2
POWER button/VOLUME knob 1-2
RADIO button 1-2
SEEK/TRACK button 1-2
SETUP button 1-3
System Reset button 1-3
TUNE knob/FILE knob/
ENTER button 1-3
Steering wheel remote control
Call button 1-4
End Call button 1-4
MODE button 1-3
Move button 1-4
Voice Recognition button 1-3
Volume lever/Mute button 1-3
Contacts list 6-11
Control panel 1-2
D
Date and time settings 9-22
Deleting a location 5-24
Destination search 5-3
Driving assist display 2-6

10-21
E
ECO Driving 2-26
Editing a location 5-24
Editing a route 5-17
Energy Flow 2-28
Energy Information 2-22
EV charging stations 5-26
EV Range 2-20
F
FAQ 10-11Bluetooth 10-11
Broadcast reception 10-12
Navigation 10-11
Self-inspection method upon
failure 10-13
Finding a route easily 5-3 Destination search 5-3
Finding the route Adding a waypoint 5-17
Address search 5-11
Displaying POIs on the map 5-15
Frequently visited places 5-22
Gas stations 5-25 Location registration
Deleting a POI 5-24
Editing a POI 5-24
Registration after search 5-20
Map 5-6
Map update 9-29
Previous Destinations 5-12
Rest area information 5-8
Saving the current position 5-21
Searching for POIs 5-13
Volume adjustment 5-9
H
HD Radio Data 2-16
HD Radio™ 3-7
Home screen 1-10
K
Keyboard settings 9-23
L
Language settings 9-23
Listening to music
Bluetooth audio 4-7
Location registration 5-20
M
Map 5-6 POI display 5-15
Map update 9-29
Media device connection 4-2
Media player Bluetooth audio 4-8
USB music 4-2
Messages 6-18
Microphone 7-2
N
Navigation 5-2, 5-10
Navigation settings 9-16