2020 JEEP GRAND CHEROKEE Maintenance

The following symbol eLUM is reported within the text of the Owner
Handbook, next to the subjects for which details are provided. Go to
the www.mopar.eu/owner website and access your personal area.
The “Maintenance and Care” page includes all the
information about your vehicle and the link to access
eLUM, where you will find all the details of the Owner
Handbook. Alternatively, to access this information, go to
the Internet website at http://aftersales.fiat.com/elum/.
The eLUM website is free and will allow you, among
many other things, to easily consult the on-board
documents of all the other vehicles of the Group.
HAVE A NICE READING AND HAPPY MOTORING!This Owner Handbook is
intended to show the vehicle’s
operating conditions.
For the enthusiast user who
wants to have insights,
curiosities and detailed
information about the
characteristics and functions
of the vehicle, Jeep gives the
opportunity to consult a
dedicated section which is
available in electronic format.

GRAPHICAL TABLE OF CONTENTS
GETTING TO KNOW YOUR VEHICLE
GETTING TO KNOW YOUR INSTRUMENT PANEL
SAFETY
STARTING AND OPERATING
IN CASE OF EMERGENCY
SERVICING AND MAINTENANCE
TECHNICAL SPECIFICATIONS
MULTIMEDIA
CUSTOMER ASSISTANCE
INDEX

WELCOME FROM FCA
HOW TO FIND YOUR OWNER’S MANUAL ONLINE.... 1
HOW TO USE THIS MANUAL
HOW TO USE THIS MANUAL............... 2Essential Information................ 2
Symbols........................ 2
ROLLOVER WARNING................... 2
WARNINGS AND CAUTIONS............... 3
VEHICLE CHANGES/ALTERATIONS............ 3
GRAPHICAL TABLE OF CONTENTS
INSTRUMENT PANEL.................. 12
INTERIOR......................... 13
GETTING TO KNOW YOUR VEHICLE
KEYS........................... 14KeyFob ....................... 14
IGNITION SWITCH.................... 15Keyless Enter-N-Go — Ignition......... 15
REMOTE STARTING SYSTEM — IF EQUIPPED.... 17How To Use Remote Start............ 17
To Enter Remote Start Mode........... 18
VEHICLE SECURITY ALARM — IF EQUIPPED..... 18To Arm The System................ 18
To Disarm The System.............. 18
Tamper Alert.................... 19
PREMIUM VEHICLE SECURITY ALARM
— IF EQUIPPED..................... 19
To Arm The System................ 19
To Disarm The System.............. 20
Security System Manual Override........ 21
DOORS.......................... 21Keyless Enter-N-Go — Passive Entry...... 21
Child-Protection Door Lock System
— Rear Doors................... 24
SEATS .......................... 25Driver Memory Seat — If Equipped....... 25
Heated Seats.................... 28
Front Ventilated Seats.............. 29
HEAD RESTRAINTS................... 30Supplemental Active Head Restraints
— Front Seats................... 30
Adjustment — Rear Seats............ 32
Head Restraint Removal — Rear Seats.... 32
STEERING WHEEL.................... 33Manual Tilt/Telescoping Steering Column
— If Equipped................... 33
Power Tilt/Telescoping Steering Column
— If Equipped................... 34
Heated Steering Wheel — If Equipped..... 34
MIRRORS........................ 35Power Folding Outside Mirrors
— If Equipped................... 35
Tilt Side Mirrors In Reverse (Available With
Memory Seat Only) — If Equipped....... 36
EXTERIOR LIGHTS................... 36Headlight Switch.................. 36
Multifunction Lever................ 37
Daytime Running Lights — If Equipped.... 37
High/Low Beam Switch.............. 38
Automatic High Beam — If Equipped..... 38
Flash-To-Pass................... 38
Automatic Headlights — If Equipped..... 38
Parking Lights And Panel Lights........ 39
Headlights On Automatically With Wipers . . . 39Adaptive Bi-Xenon High Intensity Discharge
Headlights — If Equipped............ 39
Headlight Delay.................. 39
Lights-On Reminder................ 40
Front And Rear Fog Lights — If Equipped . . . 40
Turn Signals.................... 40
Automatic Headlight Leveling — HID Headlights
Only......................... 40
Battery Saver.................... 40
WINDSHIELD WIPERS AND WASHERS......... 41Windshield Wiper Operation........... 41
Rain Sensing Wipers — If Equipped...... 42
Rear Window Wiper/Washer........... 43
CLIMATE CONTROLS.................. 43Automatic Climate Controls Overview..... 44
Climate Control Functions............ 50
Automatic Temperature Control (ATC)..... 50
Operating Tips................... 51
WINDOWS........................ 52Power Window Controls.............. 52
Auto-Down Feature................ 52
Auto-Up Feature With Anti-Pinch Protection . 53
Window Lockout Switch............. 53
Wind Buffeting.................. 53
POWER SUNROOF — IF EQUIPPED........... 54Opening Sunroof.................. 54
Closing Sunroof.................. 54
Sunshade Operation................ 55
Pinch Protect Feature............... 55
Venting Sunroof — Express........... 55
Sunroof Maintenance............... 55
Relearn Procedure................. 55
TABLE OF CONTENTS
6

COMMANDVIEW SUNROOF WITH POWER SHADE — IF
EQUIPPED........................ 56
Opening Sunroof.................. 57
Closing Sunroof.................. 57
Opening Power Shade............... 57
Closing Power Shade............... 58
Pinch Protect Feature............... 58
Venting Sunroof — Express........... 58
Sunroof Maintenance............... 58
HOOD.......................... 59To Open The Hood................. 59
To Close The Hood................. 59
LIFTGATE......................... 59Opening....................... 59
Closing........................ 60
Power Liftgate — If Equipped......... 61
INTERNAL EQUIPMENT................. 62Power Outlets.................... 62
ROOF LUGGAGE RACK — IF EQUIPPED......... 64
GETTING TO KNOW YOUR
INSTRUMENT PANEL
INSTRUMENT CLUSTER DISPLAY............ 66Instrument Cluster Display Location And
Controls....................... 66
Oil Change Indicator System — If Equipped . 67
Instrument Cluster Display Selectable Items . 67
Display Menu items................ 67
Diesel Displays — If Equipped......... 68
Diesel Particulate Filter (DPF) Messages — If
Equipped...................... 69
Fuel System Messages — If Equipped..... 70
TRIP COMPUTER..................... 73WARNING LIGHTS AND MESSAGES.......... 73
Red Warning Lights................ 73
Yellow Warning Lights............... 76
Yellow Indicator Lights.............. 80
Green Indicator Lights.............. 82
White Indicator Lights.............. 83
Blue Indicator Lights............... 84
ONBOARD DIAGNOSTIC SYSTEM — OBD II...... 85Onboard Diagnostic System (OBD II)
Cybersecurity.................... 85
SAFETY
SAFETY FEATURES................... 86Anti-Lock Brake System (ABS)......... 86
Electronic Brake Control System........ 87
AUXILIARY DRIVING SYSTEMS............. 97Blind Spot Monitoring (BSM) — If Equipped . 97
Forward Collision Warning (FCW) With
Mitigation..................... 101
Tire Pressure Monitor System (TPMS).... 103
OCCUPANT RESTRAINT SYSTEMS.......... 107Occupant Restraint Systems Features.... 107
Important Safety Precautions......... 107
Seat Belt Systems................ 108
Supplemental Restraint Systems (SRS) . . . 117
Child Restraints — Carrying Children
Safely....................... 127
Transporting Pets................ 140
SAFETY TIPS..................... 140Transporting Passengers............ 140
Exhaust Gas................... 141
Safety Checks You Should Make Inside The
Vehicle...................... 141
Periodic Safety Checks You Should Make
Outside The Vehicle............... 143
STARTING AND OPERATING
STARTING THE ENGINE — GAS............ 145Automatic Transmission............. 145
Normal Starting................. 145
STARTING THE ENGINE — 3.0L DIESEL ENGINE . . 148Automatic Transmission............. 149
Normal Starting................. 149
STOP/START SYSTEM — IF EQUIPPED........ 150Automatic Mode................. 150
Possible Reasons The Engine Does Not
Autostop..................... 151
To Start The Engine While In Autostop Mode . . 151To Manually Turn Off The Stop/Start
System...................... 152
T
o Manually Turn On The Stop/Start System . . 152System Malfunction............... 152
ENGINE BREAK-IN RECOMMENDATIONS....... 1523.6L & 5.7L Engines.............. 152
Diesel Engine................... 153
SRT Engines................... 153
AUTOMATIC TRANSMISSION............. 154Ignition Park Interlock.............. 155
Brake/Transmission Shift Interlock System . 156
Fuel Economy (ECO) Mode........... 156
Eight–Speed Automatic Transmission..... 157
SPORT MODE — IF EQUIPPED............ 159
FOUR WHEEL DRIVE OPERATION........... 159
Quadra-Trac I Operating Instructions/Precautions
— If Equipped.................. 159
Quadra-Trac II Operating Instructions/Precautions
— If Equipped.................. 159
Shift Positions.................. 160
Shifting Procedures............... 161
Quadra-Drive II System — If Equipped.... 163
7

EVENT DATA RECORDER (EDR)............ 235
SERVICING AND MAINTENANCE
SCHEDULED SERVICING................ 236Scheduled Servicing — Non SRT....... 236
Scheduled Servicing — SRT.......... 240
Scheduled Servicing — Diesel Engine.... 244
ENGINE COMPARTMENT............... 2483.6L Engine.................... 248
5.7L Engine.................... 249
6.2L Supercharged Engine........... 250
6.4L Engine.................... 251
3.0L Diesel Engine............... 252
Checking Oil Level — Gasoline Engine.... 253
Checking Oil Level — 3.0 Diesel Engine . . . 253
Adding Washer Fluid............... 254
Brake System.................. 255
Automatic Transmission............. 256
Maintenance-Free Battery........... 256
DEALER SERVICE................... 257Air Conditioner Maintenance......... 257
Windshield Wiper Blades............ 258
Cooling System.................. 262
RAISING THE VEHICLE................. 262
TIRES.......................... 262
Tires — General Information......... 262
Tire Types..................... 267
Spare Tires — If Equipped........... 268
Wheel And Wheel Trim Care.......... 270
Tire Chains (Traction Devices) — Non-SRT . 271
Tire Chains (Traction Devices) — SRT.... 272
Tire Rotation Recommendations........ 272
STORING THE VEHICLE................ 273
BODYWORK....................... 274
Preserving The Bodywork............ 274
INTERIORS....................... 275Seats And Fabric Parts............. 275
Plastic And Coated Parts............ 276
Leather Parts................... 276
Glass Surfaces.................. 276
TECHNICAL SPECIFICATIONS
IDENTIFICATION DATA................. 277Vehicle Identification Number......... 277
WHEEL AND TIRE TORQUE SPECIFICATIONS.... 278Torque Specifications.............. 278
DIMENSIONS...................... 279
WHEELS........................ 280
WEIGHTS........................ 281
FUEL REQUIREMENTS — GASOLINE ENGINES.... 282
3.6L Engine.................... 282
5.7L Engine.................... 282
6.2L/6.4L Engine................ 283
Methanol..................... 283
Ethanol....................... 283
Reformulated Gasoline............. 284
Do Not Use E-85 In Non-Flex Fuel Vehicles . 284
CNG And LP Fuel System Modifications . . . 284
Materials Added To Fuel............ 284
Fuel Icon Identification Compliant To
EN16942..................... 284
Carbon Monoxide Warnings.......... 286
FUEL REQUIREMENTS – DIESEL ENGINE....... 287Fuel Icon Identification Compliant To
EN16942..................... 287
NON-SRT FLUID CAPACITIES............. 290
SRT FLUID CAPACITIES................ 291FLUIDS AND LUBRICANTS NON-SRT......... 291
Engine....................... 291
Chassis....................... 294
FLUIDS AND LUBRICANTS — SRT.......... 295Engine....................... 295
Chassis....................... 297
FUEL CONSUMPTION AND CO2EMISSIONS..... 298
MOPAR ACCESSORIES................. 298
Authentic Accessories By Mopar........ 298
MULTIMEDIA
CYBERSECURITY................... 300
UCONNECT 4 WITH 7-INCH DISPLAY......... 301
Uconnect 4 At A Glance............ 301
Drag & Drop Menu Bar............. 302
Radio....................... 303
Android Auto — If Equipped.......... 304
Apple CarPlay Integration — If Equipped . . 305
Apps — If Equipped............... 306
UCONNECT 4C/4C NAV WITH 8.4-INCH DISPLAY . . 307Uconnect 4C/4C NAV At A Glance...... 307
Drag & Drop Menu Bar............. 308
Radio....................... 309
Android Auto — If Equipped.......... 310
Apple CarPlay Integration — If Equipped . . 314
Apps — If Equipped............... 316
UCONNECT SETTINGS................. 316
OFF ROAD PAGES — IF EQUIPPED.......... 317
Off Road Pages Status Bar........... 317
Vehicle Dynamics................ 318
Suspension.................... 318
Pitch And Roll.................. 319
Accessory Gauges................ 319
Selec-Terrain — If Equipped.......... 320
9

TIPS CONTROLS AND GENERAL INFORMATION . . . 320Steering Wheel Audio Controls......... 320
Reception Conditions.............. 321
Care And Maintenance............. 321
Anti-Theft Protection.............. 321
IPOD/USB/MEDIA PLAYER CONTROL......... 321Audio Jack (AUX)................ 322
USB Port..................... 322
Bluetooth Streaming Audio........... 322
UCONNECT REAR SEAT ENTERTAINMENT (RSE) SYSTEM
— IF EQUIPPED.................... 322
Getting Started................. 322
Dual Video Screen................ 324
Blu-ray Disc Player................ 324
Play Video Games................ 327
NAVIGATION — IF EQUIPPED............. 328Changing The Navigation Voice Prompt
Volume....................... 328
Finding Points Of Interest........... 330
Finding A Place By Spelling The Name . . . 330
One-Step Voice Destination Entry....... 330
Setting Your Home Location.......... 330
Home........................ 330
Adding A Stop.................. 332
Taking A Detour................. 332
Map Update.................... 332
UCONNECT PHONE................... 333Uconnect Phone (Bluetooth Hands Free
Calling)...................... 333
Pairing (Wirelessly Connecting) Your Mobile
Phone To The Uconnect System........ 335
Common Phone Commands (Examples) . . . 338
Mute (Or Unmute) Microphone During Call . 338
Transfer Ongoing Call Between Handset And
Vehicle...................... 338Phonebook.................... 338
Voice Command Tips.............. 339
Changing The Volume.............. 339
Using Do Not Disturb.............. 339
Incoming Text Messages............ 339
Helpful Tips And Common Questions To
Improve Bluetooth Performance With Your
Uconnect System................ 341
UCONNECT VOICE RECOGNITION QUICK TIPS.... 341Introducing Uconnect.............. 341
Get Started.................... 342
Basic Voice Commands............. 343
Radio........................ 343
Media....................... 343
Phone....................... 344
Voice Text Reply — If Equipped........ 345
Climate...................... 346
Navigation (4C NAV) — If Equipped..... 346
Siri Eyes Free — If Equipped......... 347
Do Not Disturb.................. 347
Android Auto — If Equipped.......... 348
Apple CarPlay — If Equipped......... 348
Additional Information............. 349
CUSTOMER ASSISTANCE
IF YOU NEED ASSISTANCE.............. 350ARGENTINA................... 351
AUSTRALIA.................... 351
AUSTRIA..................... 351
BALANCE OF THE CARIBBEAN........ 351
BELGIUM..................... 352
BOLIVIA...................... 352
BRAZIL...................... 352
BULGARIA.................... 352
CHILE....................... 352
CHINA....................... 353COLOMBIA.................... 353
COSTA RICA................... 353
CROATIA...................... 353
CZECH REPUBLIC................ 353
DENMARK.................... 354
DOMINICAN REPUBLIC............ 354
ECUADOR..................... 354
EL SALVADOR.................. 354
ESTONIA..................... 354
FINLAND..................... 355
FRANCE...................... 355
GERMANY..................... 355
GREECE...................... 356
GUATEMALA................... 356
HONDURAS.................... 356
HUNGARY..................... 356
INDIA....................... 356
IRELAND..................... 357
ITALY ........................ 357
LATVIA....................... 357
LITHUANIA.................... 358
LUXEMBURG................... 358
NETHERLANDS................. 358
NEW ZEALAND.................. 359
NORWAY ...................... 359
PANAMA...................... 359
PARAGUAY.................... 359
PERU....................... 359
POLAND...................... 360
PORTUGAL.................... 360
P
UERTO RICO AND U.S. VIRGIN ISLANDS . . 360REUNION..................... 360
ROMANIA..................... 360
RUSSIA...................... 361
SERBIA...................... 361
SLOVAKIA..................... 361
TABLE OF CONTENTS
10

will close fully and stop automatically. This is
called “Express Close”. During Express Close
operation, any other actuation of the switch
will stop the sunroof.
Manual
To close the sunroof, push and hold the
switch in the forward position. Any release of
the switch will stop the movement and the
sunroof will remain in a partially closed con-
dition until the sunroof switch is pushed
again.
Sunshade Operation
The sunshade can be opened manually. How-
ever, the sunshade will open automatically as
the sunroof opens.
NOTE:
The sunshade cannot be closed if the sunroof
is open.
Pinch Protect Feature
This feature will detect an obstruction in the
closing of the sunroof during the Express
Close operation. If an obstruction in the path
of the sunroof is detected, the sunroof will
automatically retract. Remove the obstruc-
tion if this occurs.
NOTE:
If three consecutive sunroof close attempts
result in Pinch Protect reversals, Pinch Pro-
tect will disable and the sunroof must be
closed in Manual Mode.
Venting Sunroof — Express
Push and release the Vent button within one
half second and the sunroof will open to the
vent position. This is called “Express Vent”
and it will occur regardless of sunroof posi-
tion. During Express Vent operation, any
movement of the switch will stop the sunroof.
Sunroof Maintenance
Use only a non-abrasive cleaner and a soft
cloth to clean the glass panel.
Relearn Procedure
For vehicles equipped with a single-pane
sunroof, there is a relearn procedure that
allows you to reset the sunroof when the
“Express Open” feature stops working. To
reset the sunroof, follow these steps:
1. Set the ignition to the ACC or ON/RUN
position.
2. Make sure that the sunroof is fully closed.
3. Push sunroof switch forward and hold.
The sunroof will close fully then move to
the Vent position after 10 seconds.
4. Release the sunroof switch, then push
forward and hold the switch again within
5 seconds to begin the relearn process.
The sunroof will complete one full cycle
and return to the Fully Closed position.
NOTE:
If the sunroof switch is released anytime
during the relearn cycle, the procedure
will need to be repeated starting from the
first step.
55

shade will open to the full open position.
Releasing the switch while the sunshade is in
motion will stop the sunshade in a partially
open position.
Closing Power Shade
If the sunroof is open or vented, the sunshade
cannot be closed beyond the half open posi-
tion. Pushing the sunshade close switch
when the sunroof is open/vented and the
sunshade is at half open position will first
automatically close the sunroof prior to the
sunshade closing.
Express Close
Push the sunshade switch forward and re-
lease it within one-half second and the sun-
shade will close automatically. During Ex-
press Close operation, any other actuation of
the sunroof switches will stop the sunshade
in a partially open position.Manual Close
Push and hold the switch forward and the
sunshade will close and stop at full closed
position. Releasing the switch while the sun-
shade is in motion will stop the sunshade in a
partially open position.
Pinch Protect Feature
This feature will detect an obstruction in the
opening of the sunroof during Express Close
operation. If an obstruction in the path of the
sunroof is detected, the sunroof will auto-
matically retract. Remove the obstruction if
this occurs.
NOTE:
If three consecutive sunroof close attempts
result in Pinch Protect reversals, Pinch Pro-
tect will disable and the sunroof must be
closed in Manual Mode.
Venting Sunroof — Express
Push and release the "Vent" button within
one-half second and the sunroof will open to
the vent position. This is called “Express
Vent”, and it will occur regardless of sunroof
position. During Express Vent operation, any
movement of the switch will stop the sunroof.
NOTE:
If the sunshade is in the closed position when
the vent switch is pushed, the sunshade will
automatically cycle to the halfway open posi-
tion prior to the sunroof opening to the Vent
position.
Sunroof Maintenance
Use only a non-abrasive cleaner and a soft
cloth to clean the glass panel.
GETTING TO KNOW YOUR VEHICLE
58