2020 JEEP GRAND CHEROKEE service

Background Themes
• Screen background themes are selectable
from a pre-loaded list of themes. If you’d
like to set a theme, follow the instructions
below.
• Press the “Settings” button on the touch-
screen and select the display menu.
• Then press the “Set Theme” button on the
touchscreen and select a theme.
Audio Settings
• Press the “Audio” button on the touch-
screen to activate the Audio settings screen
to adjust Balance\Fade, Equalizer, and
Speed Adjusted Volume.
• You can return to the Radio screen by
pressing the “X” located at the top right.
Balance/Fade
• Press the “Balance/Fade” button on the
touchscreen to Balance audio between the
front speakers or fade the audio between
the rear and front speakers.• Pressing the “Front,” “Rear,” “Left,” or
“Right” buttons on the touchscreen or
press and drag the Speaker Icon to adjust
the Balance/Fade.
Equalizer
• Press the “Equalizer” button on the touch-
screen to activate the Equalizer screen.
• Press the “+” or “–” buttons on the touch-
screen, or press and drag over the level bar
for each of the equalizer bands. The level
value, which spans between plus or minus
nine, is displayed at the bottom of each of
the Bands.
Speed Adjusted Volume
• Press the “Speed Adjusted Volume” button
on the touchscreen to activate the Speed
Adjusted Volume screen. The Speed Ad-
justed Volume is adjusted by pressing the
volume level indicator. This alters the auto-
matic adjustment of the audio volume with
variation to vehicle speed.
Drag & Drop Menu Bar
The Uconnect features and services in the
main menu bar are easily changed for your
convenience. Simply follow these steps:1. Press the “Apps
” button to open the
App screen.
2. Press and hold, then drag the selected
App to replace an existing shortcut in the
main menu bar.
The new app shortcut, that was dragged
down onto the main menu bar, will now
be an active App/shortcut.
NOTE:
This feature is only available if the vehicle is
in PARK.
Uconnect 4C/4C NAV With 8.4–inch
Display Main Menu
MULTIMEDIA
308

• If you are using the built-in Uconnect navi-
gation system, and you try and start a new
route using CarPlay, via voice or any other
method, a pop-up appears asking if you
would like to switch from Uconnect naviga-
tion to iPhone navigation. A pop-up also
appears, asking if you’d like to switch, if
CarPlay navigation is currently in use and
you attempt to launch a built-in Uconnect
route. Selecting “Yes” switches the naviga-
tion type to the newly used method of
navigation and a route will be planned for
the new destination. If “No” is selected the
navigation type remains unchanged.Apps
To use an app that is compatible with Car-
Play, you must have the compatible app al-
ready downloaded to your iPhone and you
must also be signed in. Refer to http://
www.apple.com/ios/carplay/ to see the latest
list of available apps for CarPlay.
Apps — If Equipped
To access Apps, press the “Uconnect Apps”
button on the touchscreen to browse the list
of applications:
• EcoDrive
• MyCar
• TuneIn
• Deezer
• Reuters
• Twitter
• Facebook Check-In
• Apple CarPlay
• Android Auto
• TomTom Live Services, and many more.
UCONNECT SETTINGS
The Uconnect system allows you to access
Customer Programmable feature settings
such as Display, Voice, Clock, Safety & Driv-
ing Assistance, Lights, Doors & Locks,
Auto-On Comfort, Engine Off Options, Sus-
pension, Compass Settings, Audio, Phone/
Bluetooth, Radio Setup, Restore Settings,
Clear Personal Data, and System Information
through buttons on the touchscreen.
Push the SETTINGS button (Uconnect 4), or
press the “Apps” button (Uconnect 4C/4C
NAV) located near the bottom of the touch-
screen, then press the “Settings” button on
the touchscreen to access the Settings
screen. When making a selection, scroll up or
down until the preferred setting is high-
lighted, then press the preferred setting until
a check-mark appears next to the setting,
showing that setting has been selected. The
following feature settings are available:
• Display • Engine Off Options
• Units • Camera
• Voice • Suspension
• Clock • Audio
Navigation Pop-Up
MULTIMEDIA
316

IF YOU NEED ASSISTANCE
The manufacturer distributors are vitally in-
terested in your satisfaction with their prod-
ucts and services. If a servicing problem or
other difficulty should occur, we recommend
that you take the following steps:
Discuss the problem at the authorized dealer
with the dealer principal or the service man-
ager. Management personnel at the autho-
rized dealer are in the best position to resolve
the problem.When you contact the distributor please pro-
vide all of the following information:
• Your name, address and phone number.
• Vehicle Identification Number (this
17 digit number is found on a label, located
on the left front corner of the instrument
panel, visible through the windshield. It is
also available from your vehicle registration
or title).• Selling and servicing authorized dealer.
• Vehicle's delivery date and current odom-
eter distance.
• Service history of your vehicle.
• An accurate description of the problem and
the conditions under which it occurs.
CUSTOMER ASSISTANCE
350

ARGENTINA
Chrysler Argentina S.A
Boulevard Azucena Villaflor 435
C1107CII
Buenos Aires, Argentina
Tel: +54-11-4891 7900
Fax: +54-11-4891 7901
AUSTRALIA
FCA Australia Pty. Ltd.
ABN 23 125 956 505
PO Box 23267, Docklands Victoria 3008
Ph. 1300 133 079
AUSTRIA
Jeep Customer Service*
–Universal Toll Free Number
Tel: 00 800 0 426 5337
–Local Toll Free Number
Tel: 0800 20 1741
–International Toll Number
Tel: + 39 02 444 12 045
Chrysler Customer Service*
–Universal Toll Free Number
Tel: 00 800 1692 1692
–Local Toll Free Number
Tel: 0800 201745
–International Toll Number
Tel: +39 02 444 12046
Dodge Customer Service*
–Universal Toll Free Number
Tel: 00 800 36343 000
–Local Toll Free Number
Tel: 0800 201747
–International Toll Number
Tel: Not Available
BALANCE OF THE CARIBBEAN
Interamericana Trading Corporation
Warrens, St. Michael
Barbados, West Indies
BB22026, PO Box 98
Tel.: 246–417–8000
Fax: 246–425–2888
351
(*) The Customer Service offers information and assistance on products, services, dealerships and 24H Roadside Assistance. It can be contacted fromthe main European countries by
calling the Universal Toll Free Number. In case of problems, please use the Local Toll Free Number or the International Toll Number.

BELGIUM
Jeep Customer Service*
–Universal Toll Free Number
Tel: 00 800 0 426 5337
–Local Toll Free Number
Tel: 0800 55 888
–International Toll Number
Tel: +39 02 444 12 045
Chrysler Customer Service*
–Universal Toll Free Number
Tel: 00 800 1692 1692
–Local Toll Free Number
Tel: 0800 18 142
–International Toll Number
Tel: +39 02 444 12046
Dodge Customer Service*
–Universal Toll Free Number
Tel: 00 800 36343 000
–Local Toll Free Number
Tel: 0800 16 166
–International Toll Number
Tel: Not Available
BOLIVIA
Ovando & Cia S.A.
Av. Cristobal de Mendoza (2do Anillo) y Canal
Isuto
Santa Cruz, Bolivia
PO Box 6852
Tel.: (591-3) 336 3100
Fax: (591-3) 334 0229
BRAZIL
FCA FIAT CHRYSLER AUTOMÓVEIS BRASIL
LTDA
Avenida Engenheiro Luís Carlos Berrini, 105
– Ed. Berrini One – 6º andar – Brooklin
São Paulo – SP – CEP 04561-970
Tel: 0800 703 7150
BULGARIA
BALKAN STAR
Resbarska Str. 5
1510 Sofia
Tel.: +359 2 4082 800
Fax: +359 2 846 8481
CHILE
Comercial Chrysler S.A.
Av. Americo Vespucio 1601, Quilicura
Santiago, Chile
Zip Code 101931-7, 367-V
Tel.: +562 837 1300
Fax: +562 6039196
CUSTOMER ASSISTANCE
352
(*) The Customer Service offers information and assistance on products, services, dealerships and 24H Roadside Assistance. It can be contacted fromthe main European countries by
calling the Universal Toll Free Number. In case of problems, please use the Local Toll Free Number or the International Toll Number.

CHINA
Chrysler Group (China) Sales Limited
No. 1509, Building# 63, Dongsanhuan
Middle Road
Beijing
PR. China
Zip Code: 100022
Tel: 400-650-0118 Ext. 2
COLOMBIA
Chrysler Colombia S.A.
Avenida Calle 26 # 70A-25
Zip Code 110931
Bogotá Colombia
Tel: +57 1 745 5777
Fax: +57 1 410 5667
COSTA RICA
AutoStar
La Uruca, frente al Banco Nacional
San José, Costa Rica
PO Box 705-1150
Tel.: (506) 295 - 0000
Fax: (506) 295 - 0052
CROATIA
Autocommerce Hrvatska d.o.o.
Jablanska 80
10 000 Zagreb
Tel: 00 385 1 3869 001
Fax: 00 385 1 3869 069
CZECH REPUBLIC
Jeep Customer Service*
–Universal Toll Free Number
Tel: 800 200 233
–International Toll Number
Tel: +420 800 200 233
Chrysler Customer Service*
–Universal Toll Free Number
Tel: 800 200 233
–International Toll Number
Tel: +420 800 200 233
Dodge Customer Service*
–Universal Toll Free Number
Tel: 800 200 233
–International Toll Number
Tel: +420 800 200 233
353
(*) The Customer Service offers information and assistance on products, services, dealerships and 24H Roadside Assistance. It can be contacted fromthe main European countries by
calling the Universal Toll Free Number. In case of problems, please use the Local Toll Free Number or the International Toll Number.

DENMARK
Jeep Customer Service*
–Universal Toll Free Number
Tel: 00 800 0 426 5337
–Local Toll Free Number
Tel: 80 20 5337
–International Toll Number
Tel: +39 02 444 12 045
Chrysler Customer Service*
–Universal Toll Free Number
Tel: 00 800 1692 1692
–Local Toll Free Number
Tel: 80 20 30 35
–International Toll Number
Tel: +39 02 444 12046
Dodge Customer Service*
–Universal Toll Free Number
Tel: 00 800 36343 000
–Local Toll Free Number
Tel: 80 20 30 36
–International Toll Number
Tel: Not Available
DOMINICAN REPUBLIC
Reid y Compañia
John F. Kennedy Casi Esq. Lope de Vega
Santo Domingo, Dominican Republic
Tel.: (809) 562–7211
Fax: (809) 565-8774
ECUADOR
Chrysler Jeep Automotriz del Ecuador
Av. Juan Tanca Marengo km. 4.5
Guayaquil, Ecuador
Tel.: +593 4 2244101
Fax: +593 4 2244273
EL SALVADOR
Grupo Q del Salvador
Ave. Las Amapolas (Autopista Sur)
Blvd. Los Próceres y Avenida No. 1, Lomas de
San Francisco,
San Salvador, El Salvador
Zip Code 152
Tel.: +503 2248 6400
Fax: +503 278 5731
ESTONIA
Silberauto AS
Järvevana tee 11
11314 Tallinn
Tel.: +372 53337946
Tel.: 06 266 072
Fax: 06 266 066
[email protected]
CUSTOMER ASSISTANCE
354
(*) The Customer Service offers information and assistance on products, services, dealerships and 24H Roadside Assistance. It can be contacted fromthe main European countries by
calling the Universal Toll Free Number. In case of problems, please use the Local Toll Free Number or the International Toll Number.

FINLAND
Jeep Customer Service*
–Universal Toll Free Number
Tel: 00 800 0 426 5337
–International Toll Number
Tel: +39 02 444 12 045
FRANCE
Jeep Customer Service*
–Universal Toll Free Number
Tel: 00 800 0 426 5337
–Local Toll Free Number
Tel: 0800 0 42653
–International Toll Number
Tel: +39 02 444 12 045
Chrysler Customer Service*
–Universal Toll Free Number
Tel: 00 800 1692 1692
–Local Toll Free Number
Tel: 0800 169216
–International Toll Number
Tel: +39 02 444 12046
Dodge Customer Service*
–Universal Toll Free Number
Tel: 00 800 36343 000
–Local Toll Free Number
Tel: 0800 363430
–International Toll Number
Tel: Not Available
GERMANY
Jeep Customer Service*
–Universal Toll Free Number
Tel: 00 800 0 426 5337
–Local Toll Free Number
Tel: 0800 0426533
–International Toll Number
Tel: +39 02 444 12 045
Chrysler Customer Service*
–Universal Toll Free Number
Tel: 00 800 1692 1692
–Local Toll Free Number
Tel: 0800 1692 169
–International Toll Number
Tel: +39 02 444 12046
Dodge Customer Service*
–Universal Toll Free Number
Tel: 00 800 36343 000
–Local Toll Free Number
Tel: 0800 3634 300
–International Toll Number
Tel: Not Available
355
(*) The Customer Service offers information and assistance on products, services, dealerships and 24H Roadside Assistance. It can be contacted fromthe main European countries by
calling the Universal Toll Free Number. In case of problems, please use the Local Toll Free Number or the International Toll Number.