39CONTINENTAL/GENERAL TIRE LIMITED WARRANTY
Serva-Spare Tires
After the “Free Replacement Policy” expires
(set forth in section 2A), no adjustment will be
made.
3. HOW A PRO RATA PRICE IS
CALCULATED
The replacement tire price will be determined
by multiplying the percentage of the usable
tread worn by the Retailer’s Selling Price
(excluding all applicable taxes) at the time of
the adjustment or the Continental/General
brand current published Adjustment Base
Price, whichever is lower. The usable tread
is the original tread down to the tread wear
indicators (2/32nds of an inch of tread
remaining). The Adjustment Base Price is
intended to fairly represent a Retailer’s Selling
Price for the same or comparable tire.
4. WHAT IS NOT COVERED BY THE
ADJUSTMENT POLICY
a. The following conditions are not covered:
Road Hazard: Cuts, snags, punctures, bruises
or impact breaks and any damage caused by
puncture or tire repair. Ride/Vibration: After
“Free Replacement Policy” (set forth in section
2A) expires.
Tire Damage or Failure Resulting From
Improper Operation or Maintenance: Load,
speed, and inflation practices causing excessive
operational temperatures to exceed the tire
capabilities. Tire damage (including irregular treadwear)
or failure resulting from: improper mounting
or demounting, damaged rim, wheel
alignment, tire trueing, chain damage, brakes
or any similar mechanical problem, extreme
temperature exposure, misuse, negligence, and
abusive driving such as tire spinning, racing
or accident damage. Tire failure resulting
from intentional alterations: such as adding a
white inlay on a blackwall or sealant materials.
Age Conditions: Weather checking/cracking
coverage is for a maximum period of 48
months from the date of purchase.
b. General Exclusions -
Tire(s) submitted for an adjustment in service
for longer than 72 months from date of
purchase*, are not covered by this policy.
Tire(s) on any vehicle registered and normally
operated outside the United States and
Canada are not covered under this Policy. For
tires on vehicles normally operated outside
the United States and Canada, see the
nearest Continental or General Tire retailer or
distributor for local coverage.
Tire(s) transferred from the vehicle on which
they were originally installed are not covered
under this Policy.
Company does not offer tread wearout
coverage up to a predetermined mileage
under this Policy. Tire(s) used in racing related
activities or competitive events are not covered
by this Policy.THIS LIMITED WARRANTY IS IN LIEU OF
ALL OTHER WARRANTIES, EXPRESS OR
IMPLIED, INCLUDING, BUT NOT LIMITED
TO, WARRANTIES OF MERCHANTABILITY
OR FITNESS FOR A PARTICULAR PURPOSE.
NO OTHER WARRANTIES, EXPRESS OR
IMPLIED, INCLUDING, BUT NOT LIMITED
TO, WARRANTIES OF MERCHANTABILITY
OR FITNESS FOR A PARTICULAR PURPOSE,
ARE MADE OR INTENDED BY COMPANY.
COMPANY DISCLAIMS ALL IMPLIED
WARRANTIES, INCLUDING WARRANTIES
OF MERCHANTABILITY OR FITNESS
FOR A PARTICULAR PURPOSE. ANY
IMPLIED WARRANTIES, INCLUDING, BUT
NOT LIMITED TO, ANY WARRANTY OF
MERCHANTABILITY OR FITNESS FOR A
PARTICULAR PURPOSE, ARE LIMITED IN
DURATION TO THE DURATION OF THIS
WRITTEN WARRANTY. SOME STATES DO
NOT ALLOW LIMITATIONS ON HOW LONG
AN IMPLIED WARRANTY LASTS, SO THE
ABOVE LIMITATION MAY NOT APPLY TO
YOU.
NO COMPANY EMPLOYEE OR RETAILER
HAS THE AUTHORITY TO MAKE ANY
WARRANTY, REPRESENTATION, PROMISE
OR AGREEMENT ON BEHALF OF
COMPANY EXCEPT AS STATED IN THIS
LIMITED WARRANTY.
(Continued on next page)
40
TO THE EXTENT PERMITTED BY LAW,
COMPANY DISCLAIMS LIABILITY FOR
ALL CONSEQUENTIAL AND INCIDENTAL
DAMAGES. THE REMEDIES SET FORTH IN
THIS LIMITED WARRANTY ARE THE SOLE
AND EXCLUSIVE REMEDIES FOR BREACH
OF WARRANTY. SOME STATES DO NOT
ALLOW THE EXCLUSION OR LIMITATION
OF INCIDENTAL OR CONSEQUENTIAL
DAMAGES SO THE ABOVE LIMITATIONS
OR EXCLUSION MAY NOT APPLY TO YOU.
THIS WARRANTY GIVES YOU SPECIFIC
LEGAL RIGHTS, AND YOU MAY ALSO HAVE
OTHER RIGHTS WHICH MAY VARY FROM
STATE TO STATE.
5. COMPANY’S OBLIGATIONS
Any replacement qualifying under this
Adjustment Policy will be made by any
Continental or General brand authorized
retailer or vehicle retailer authorized to handle
Continental or General brand tire adjustments.
Company will replace the tire pursuant to the
terms of this Adjustment Policy.
6. OWNER’S OBLIGATIONS
To make a claim under this Policy concerning
any tire which is covered by this Policy, you
must present your claim with the tire to any
Continental or General brand tire retailer
or vehicle retailer authorized to handle
Continental/General brand tires. For the
nearest Continental or General brand tire
retailer, check the Yellow Pages, or use the
Continental or General brand Internet address, or one of the “800” numbers shown under
“For Client Assistance.” To be eligible for the
terms of this Policy, you need to present your
new vehicle registration form or new vehicle
sales invoice showing date of purchase. Tires
replaced on an adjustment basis become the
property of Company. You will be required to
sign the Company Limited Warranty Claim
Form or retailer replacement sales receipt.
You are responsible for payment of all
applicable taxes demounting, mounting and
balancing charges set forth under this Policy.
You are also responsible for payment of local
tire-disposal fees and any parts or service
regardless of mileage or months of service. This
includes payment for tire rotation, alignment,
towing, road service, valve stems and tire
repairs.
Owner is responsible for maintaining proper
tire air pressure and for proper maintenance of
the tire.
THE WARRANTOR
The warrantor of Continental and General
brand tires is Continental Tire North America,
Inc., 1830 McMillan Park Drive, Fort Mill, SC
29707.
For Client Assistance:
1-800-847-3349 (Nationwide)
1-800-461-1776 (In Canada)
http://www.generaltire.com
http://www.continentaltire.com
SAFETY WARNING
Disregarding any of the safety precautions
and instructions contained in the Owner’s
Manual or the Important Tire Safety
Information in this booklet may result in tire
failure or explosion causing serious personal
injury or death.
CONTINENTAL/GENERAL TIRE LIMITED WARRANTY
44
Never perform a temporary repair, use an
innertube or inject sealant as a permanent
substitute for a proper repair. Only qualified
persons should repair tires.
Be sure that all your valves have suitable valve
caps. This will keep valve cores clean and clear
and guard against leakage.
REPAIRS - WHENEVER POSSIBLE, SEE
A TIRE RETAILER AT ONCE.Some tire
manufacturers do not warrant any inspection
or repair process. The repair is entirely the
responsibility of the repairer. Punctures in
the tread of a passenger tire which do not
exceed 1/4 of an inch (6mm) in diameter can
usually be repaired by following the Rubber
Manufacturer’s Association (RMA) Passenger
and Light Truck Repair procedures. Contact
the manufacturer of your tires for its position
and assistance as to the acceptable location
for a proper repair and the repair of speed
rated tires.Do not use plug repairs. They may
cause further damage to the tire. They are not
always air tight and the plug may fail.Do not
exceed posted speed limits on any repaired tire.
Certain tire manufacturers speed ratings are
voided if the tire is repaired.
Although a tire was properly repaired, internal
structural damage resulting from the puncture
may have occurred.
Sometime later the damage may cause the tire
to be removed from service.
If the tire has a puncture in the tread which
exceeds 1/4 inch (6mm), the tire must be replaced. If any tire has sustained a puncture,
have the tire inspected internally by a tire
retailer for possible damage that may have
occurred.
Improper mounting and inflation procedures
can cause an explosion of the tire/rim
assembly. Only specially trained persons should
perform these tasks. Contact your tire store or
retailer for assistance.
CAUTION - Never, under any circumstance,
introduce a flammable substance into a tire.
WHEEL ALIGNMENT AND BALANCING
Wheel alignment and balancing are important
for safety and maximum mileage from your
tires. Check how your tires are wearing at
least once a month. If your tires are wearing
unevenly, such as the inside shoulder of the
tire wearing faster than the rest of the tread,
or if you detect excessive vibration, your
vehicle may be out of alignment or balance.
These conditions not only shorten the life of
your tires, but adversely affect the handling
characteristics of your vehicle which could
be dangerous. If you detect irregular wear or
vibration, have your alignment and balance
checked immediately. Tires which have been
run underinflated will show more wear on the
shoulders than in the center of the tread.
HARD BRAKING
You must inspect your tires after any hard
braking circumstances or after tires have slid
on the pavement. This can cause a flat spot in
a section of the tire tread. TIRE SPINNING
Never spin your tires above a speedometer
reading of 35 mph (55 km/h) if your vehicle
becomes stuck. The centrifugal force
generated by the free spinning tire/wheel
assembly may cause a sudden tire explosion,
resulting in vehicle damage and/or serious
personal injury or death. Never allow anyone
to stand near or behind a tire spinning at high
speed while attempting to push a vehicle that
is stuck. When in mud, sand, snow, ice or other
slippery conditions, do not indulge in excessive
wheel spin. In such conditions, with automatic
transmission vehicles, by accelerating the
engine excessively, it is possible to spin one of
the drive tires beyond its speed capability. This
is also true when balancing a drive tire/wheel
assembly using the engine of the vehicle to
spin the wheel.
TIRE TREAD
Tires must be replaced when the depth of
the tread reaches 2/32 inch (1.6 mm). Tires
are manufactured with tread wear indicators
molded into the tire grooves which indicate
tread wearout. As tires approximate 2/32 inch
(1.6 mm) wearout, the tread gauge becomes
thinner and more vulnerable to the effects
of road hazards. Also, worn tires are more
subject to hydroplaning, which can cause loss
of control. Therefore, visual tire inspection
becomes more crucial as the tires wear out.
(Continued on next page)
IMPORTANT TIRE SAFETY INFORMATION¹
46
HIGH PRESSURE TEMPORARY
SPARE TIRES
1) The high-pressure spare tire in your Infiniti
vehicle is designed for temporary use
only and must not be used continually as
a regular tire. The standard tire should
be repaired and/or replaced as soon as
possible.
2) Avoid driving over obstacles that may
damage the tire through impact or cutting,
such as potholes, glass, metal, etc.
3) Speed must not exceed 50MPH (80km/h)
for non-speed-rated temporary spare tires.
4) Temporary spare tires have a limited
treadlife which can vary depending on road
conditions and your driving habits. The
spare tire should be returned to the trunk as
soon as the standard tire can be repaired or
replaced.
5) Because the high-pressure spare tire was
specifically designed for your car, it should
not be used on any other vehicle.
6) Do not use snow chains on your high-
pressure spare. This could cause damage to
your vehicle.
7) Check the tire’s cold inflation pressure
monthly and maintain at 60psi (4.2kg/cm2)
even when not in use. 8) The high-pressure spare tire should not be
used with any other rim nor should standard
tires, wheel covers, or trim rings be used on
the high-pressure spare tire rim which was
originally installed.
9) When the tread wear indicator appears on
the tire, replace it only with the same type
spare tire.
10) Do not enter an automatic carwash with a
temporary spare tire fitted.
11) Do not make a sharp turn or apply the
brakes suddenly when driving on a high-
pressure temporary spare.
Note:
When using any temporary type spare tire,
be sure to follow the vehicle Owner’s Manual
instructions.
TIRE STORAGE
All tires should be stored in a cool dry place
indoors so that there is no danger of water
collecting inside them.
When tires are stored they should be stored
in a cool place away from sources of heat
and ozone such as hot pipes and electric
generators. Be sure that surfaces on which
tires are stored are clean and free from grease,
gasoline or other substances which could
deteriorate the rubber. (Tires exposed to these
materials during storage or driving could be
subject to sudden failure.)To Avoid Damage to your Tires and Possible
Accident:
•• Check tire pressure at least once a
month when tires are cold and before
long trips.
•• Do not underinflate/overinflate.•• Do not overload.•• Drive at moderate speeds, observe legal
limits.
•• Avoid driving over potholes, obstacles,
curbs or edges of pavement.
•• Avoid excessive wheel spinning.•• If you see any damage to a tire,
replace with spare and see the tire
manufacturer’s retailer or your Infiniti
retailer.
For further information, the Consumer Tire
Guide on passenger tire care, safety and
mileage performance is available in the United
States by writing the Tire Industry Safety
Council, Box 1801, Washington, D.C. 20013.
IMPORTANT TIRE SAFETY INFORMATION¹
47INFINITI TOTAL OWNERSHIP EXPERIENCE® BENEFITS
ROADSIDE ASSISTANCE
As part of the Infiniti Total Ownership
Experience®, Roadside Assistance is available
to you, 24 hours a day, 365 days a year, for
emergency roadside assistance should the
need arise for any of the following items:
•• Mechanical Breakdown
•• Flat Tire
•• Dead Battery
•• Accident/Collision (One-way tow – loaner
vehicle not included)
•• Emergency Fuel Delivery (Up to 5 fuel
deliveries within a calendar year)
•• Lock-out service
COVERAGE Roadside Assistance is provided for all Infiniti
vehicles from the date the vehicle is delivered
to the first retail buyer or otherwise put into
use, whichever is earlier, for a period of 48
months, without regard to mileage.
Roadside Assistance is available to anyone
operating the Infiniti vehicle with the
authorization of the owner. [For purpose of
Roadside Assistance benefits, “owner” includes
the lessee of a leased vehicle.] These services
are transferable with the resale of the vehicle
for the time remaining on the original Infiniti
new vehicle limited warranty coverage period.
Roadside Assistance is available throughout
the Continental United States and Canada.
HOW TO USE ROADSIDE ASSISTANCE Should one of the disablements listed
above occur, simply call the toll free number,
1-800-662-6200, and advise the Roadside
Assistance Representative of your name, the
vehicle identification number (VIN) of your car,
your location, and the nature of the problem.
(When travelling in Canada call 1-800-835-
0221.) The VIN can be found imprinted on
a plate affixed to the upper dashboard on
the driver’s side of your Infiniti. The VIN is
also printed on the permanent Infiniti Total
Ownership
® Program card which will be sent
to you approximately 6 weeks after purchase
of your new Infiniti.
ON-SITE AND TOWING SERVICE Depending on the type of vehicle problem you
are experiencing, the Roadside Assistance
Representative will determine the appropriate
roadside assistance and/or flatbed (towing)
service to be dispatched. In most cases, minor
disablement services such as flat tire change,
lock-out service, out-of-gas delivery, battery
boost, etc., can be performed onsite so that
you can be on the road again as soon as
possible. There is no charge for the dispatch
of onsite or towing service. Any charges for
the replacement of keys, gas or non-warranty
items will be your responsibility at the time of
the repair or service.
Whenever possible, flatbed (towing) service
will be dispatched for mechanical disablements
or accident/collisions which render the vehicle
inoperative. There is no charge for the towing
service while within the parameters for
Roadside benefits as defined under Coverage.
Roadside Assistance will arrange to transport
the vehicle to the nearest Infiniti retailer, if
one is located within 250 miles, or to another
authorized alternate service facility. Warranty
covered repairs will be provided for under
the terms of the applicable express Infiniti
limited warranty. However, any nonwarranty
or accident/collision repairs will be your
responsibility.
NOTE:
You may be required to sign a receipt at the
time of disablement to acknowledge receipt of
the Roadside Assistance service rendered.
(Continued on next page)
48
EXCLUSIONS Roadside Assistance is not a warranty and
is not provided under any Infiniti or Nissan
warranty, but is a service which is provided
to you as part of the Infiniti Total Ownership
Experience
® to minimize any unforeseen
vehicle operation inconvenience. Potential
liability is expressly limited to the cost of
the listed benefits and does not extend to
incidental or consequential damages such
as loss of use inconvenience, loss of pay, or
commercial loss.
Roadside Assistance benefits exclude any
costs related to repairs, parts replacement,
labor, etc. which are incurred as a result of
accident/collision, vehicle abuse, racing,
vandalism or other items not covered by the
Infiniti New Vehicle Limited Warranty. Also
excluded are services for snow tires, repair
to studs, mounting or demounting of snow
chains, and any fines, fees or taxes which are
associated with impound towing as a result of
actual or alleged violation of any
laws or regulations.
EMERGENCY TRAVEL EXPENSE/TRIP
INTERRUPTION BENEFITS
If you experience a mechanical breakdown
more than 100 miles from your primary
residence, you may be eligible for the following
reasonable trip interruption benefits:
•• Meals
•• Lodging
•• Substitute transportation
•• Costs to reunite the vehicle and owner, after
warranty repairs have been completed.
The Roadside Assistance Representative, (toll
free number 1-800-662-6200), will explain
Emergency Travel Expense/Trip Interruption
benefits in detail and provide authorization
of appropriate benefits. (When travelling
in Canada, call 1-800-835-0221.) In some
situations you may be required to pay for
these benefits initially. If so, the representative
will provide instructions for reimbursement
procedures. You must keep records of these
expenses and submit them upon request.
Emergency Travel Expense/Trip Interruption
Benefits are not available for accident/collision
and/or other nonwarrantable disablements.
INFINITI COURTESY VEHICLE
As part of The Infiniti Total Ownership
Experience®, a participating Infiniti retailer
will provide you with a complimentary Infiniti
Courtesy Vehicle when you present your Infiniti
vehicle for warranty repair to a participating
Infiniti retailer during the new vehicle limited
warranty basic coverage period, subject to
availability and the eligibility requirements
listed below.
The Eligibility Requirements for an Infiniti
Courtesy Vehicle are as follows:
•• Only available during the 4 years/60,000
mile Infiniti New Vehicle Limited Warranty
basic coverage period.
•• You must be 21 years of age or older with a
valid U.S. driver’s license.
•• You must provide proof of primary insurance.
•• You must schedule the service appointment
in advance.*
•• Other restrictions apply to loan car including
mileage use and days use limitations.**
*Depending upon availability, exceptions to
the service appointment requirement may be
made in the event your vehicle is inoperable
due to unexpected mechanical failure. In such
a circumstance the participating Infiniti retailer
will strive to provide you with a Service Loan
Car if possible.
** Ask your retailer for details.
Note: This program is NOT a warranty, and is
NOT part of the Infiniti New Vehicle Limited
Warranty, but rather a benefit of The Total
Ownership Experience
®. This program is
subject to change without notice at any time.
Roadside Assistance is offered for emergency
roadside assistance only. Any abuse of this
benefit may lead to suspension or cancellation
of the service.
INFINITI TOTAL OWNERSHIP EXPERIENCE® BENEFITS
49
LONG TERM PROTECTION FOR
YOUR INFINITI...
For extra peace of mind, you can choose from
a full suite of Infiniti Elite® Assurance Products
to protect your investment in new or pre-
owned Infiniti vehicles, including: Extended
Protection Plan, Prepaid Maintenance Plan,
Tire & Wheel Protection Plan, Theft Protection
Plan, Key Replacement Plan, and our bundled
Platinum Protection Plan that provides Tire
and Wheel Road Hazard Protection, Paintless
Dent Repair Windshield Repair and Emergency
Roadside Assistance.
Backed by Infiniti and designed exclusively for
Infiniti owners, our Extended Protection Plan
and Prepaid Maintenance Plan are available
in a variety of coverage levels and time and
mileage intervals, enabling you to customize
a plan to suit your personal driving habits and
length of ownership. Infiniti Elite
® Assurance
Products provide you with quality long-term
protection and enhanced peace of mind. Just a few of its major features:
1. With Infiniti Elite
® Extended Protection
Plan, you can choose coverage for up to 8
years/120,000 miles to help guard against
rising repair costs.
2. Repairs are performed at participating
Infiniti dealerships throughout the U.S.,
excluding U.S. Territories. Repairs at these
dealerships are performed by factory-
trained technicians using Genuine Infiniti or
Infiniti-approved new or remanufactured
parts to maintain your vehicle in top running
condition.
3. Payment-free service, other than your
deductible (if applicable). Dealers are paid
directly by Infiniti.
4. All Infiniti Elite
® Extended Protection Plans
are transferable to subsequent owners, thus
ensuring flexibility of your investment and
helping to enhance the resale value of your
Infiniti.
5. Customer assistance is available throughout
the U.S. at any Infiniti dealership, or by
calling 1-800- 662-6200. 6.0% financing
is available for qualified applicants for
Extended Protection Plans and Prepaid
Maintenance Plans.
YOU SIMPLY CAN’T GET BETTER
LONG-TERM PROTECTION
FOR YOUR MONEY THAN WITH
INFINITI ELITE
®!For details, please contact your authorized
Infiniti Dealer, visit infinitiusa.com or complete
the attached business reply card (no postage
necessary) and mail it to:
Infiniti Elite
® Protection Program
Headquarters P.O. Box 685004
Franklin, TN 37068-9965
We will send you a complete information
packet — the quicker you act, the sooner you
can enjoy the full protection of an Infiniti Elite
®
service contract.
INFINITI ELITE EXTENDED PROTECTION PLAN
Elite Protection Program®
OWNER INFORMATIONOwner’s Name
Address
City State Zip CodeVEHICLE INFORMATIONDate of Delivery Mileage at Delivery
Selling Dealer Name
Address
City State Zip Code Vehicle Identification Number
MilesINFINITI ELITE EXTENDED PROTECTION PLAN INFORMATIONPolicy No. Expiration Date
Months of Coverage Expiration Mileage
Infiniti Extended Protection Plan coverage must be confirmed. See your Agreement for details.ODOMETER REPLACEMENTDate Mileage Miles
Dealer Name
Address
City State Zip Code
Note: Read this booklet carefully and keep it in your vehicle. Present it to an authorized
Infiniti dealer when warranty service is required. It should remain with your
vehicle when you sell it so subsequent owners will know of any remaining
warranty coverage.