2020 INFINITI QX80 maintenance

122020 INFINITI CALIFORNIA VEHICLE EMISSION CONTROL WARRANTIES¹
As the vehicle owner, you should also be aware
that Infiniti may deny you warranty coverage if
your vehicle or a part has failed due to abuse,
neglect, improper maintenance or unapproved
modifications.
If you have any questions regarding your
warranty rights and responsibilities, you should
contact Infiniti’s Consumer Affairs Department
at 1-800- 662-6200 or the California Air
Resources Board at 9528 Telstar Avenue, El
Monte CA 91731.
The following is Infiniti’s¹ new vehicle emission
control warranty statement for vehicles
certified for sale in California and sold for
registration as a new vehicle in California,
Connecticut, Delaware, Maine, Maryland,
Massachusetts, New Jersey, New York,
Oregon, Pennsylvania, Rhode Island, Vermont,
or Washington only.EMISSIONS DEFECTS WARRANTY
WHAT IS COVEREDInfiniti1 warrants that your vehicle was
designed, built and equipped to conform with
all applicable requirements of the California
Air Resources Board. This warranty covers
any part which affects applicable regulated
emission(s).
Exceptions to this warranty are listed below
under the caption “WHAT IS NOT COVERED.”
HOW LONG IS THE WARRANTYThis warranty is for 4 years or 60,000 miles,
whichever occurs first. Additionally, the
components listed under the caption “Long-
Term Emission System Defects Warranty Parts
List” are covered for 7 years or 70,000 miles,
whichever occurs first, except that the catalytic
converter(s) and engine control module (ECM)
are warranted for 8 years or 80,000 miles,
whichever occurs first. The warranty begins
the date the vehicle is delivered to the first
retail buyer or put into use, whichever is earlier.
Some items require scheduled replacement
before 60,000 miles. These items are
warranted only up to the replacement interval.
The replacement intervals are outlined in the
maintenance instructions in your Owner’s
Manual.
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1 Infiniti indicates Infiniti Division of Nissan North America, Inc., P.O. Box 685003, Franklin, Tennessee, 37068-5003, which distributes Infiniti vehicles in the United States.

142020 INFINITI CALIFORNIA VEHICLE EMISSION CONTROL WARRANTIES¹
EMISSIONS PERFORMANCE
WARRANTY
WHEN DOES THIS WARRANTY APPLYThis warranty applies to your 2020 Infiniti
vehicle only if it fails to pass a California “smog
check” test or equivalent.
WHAT IS COVERED AND FOR HOW
LONG
Infiniti warrants that if your vehicle fails to
pass a California “smog check” test, it will make
the necessary repairs so that your vehicle will
pass. This warranty is for 4 years or 60,000
miles, whichever occurs first. The warranty
begins the date the vehicle is delivered to the
first retail buyer or the date it is first put in to
service, whichever is earlier.
Exceptions to this warranty are listed below
under the caption “ WHAT IS NOT COVERED”.
WHAT IS NOT COVERED
These warranties do not cover:
1. Normal maintenance, service and parts
replacement as outlined in the emission
control maintenance instructions of your
Owner’s Manual.
2. Failures directly as a result of:
•• Lack of performance of required emission
control maintenance as outlined in your
Owner’s Manual.
•• Misuse, accident or modification.
•• Improper adjustment or installation
of parts during the performance of
maintenance (non-warranty) services.
•• Tampering with or disconnecting any part
affecting vehicle emissions.
•• Fuel, fluids, or lubricants that are
contaminated or that do not meet the
specification as outlined in your Owner’s
Manual.
3. In the case of the Performance Warranty,
the use of any non-Infiniti part not certified
in accordance with Federal requirements
which is defective or not equivalent from
an emissions standpoint to the original
equipment part.
4. In the case of the Defects Warranty, parts
not supplied by Infiniti or damage to other
parts caused directly by non-Infiniti parts.
5. In the case of the Performance Warranty,
costs of determining the cause of a vehicle
failing a California “smog check” test if such
failure is found not to be covered.LIMITATION OF WARRANTIES AND
OTHER WARRANTY TERMS AND STATE
LAW RIGHTS EXTRA EXPENSES -
LIMITATIONS OF DAMAGES
These emissions warranties do not cover
incidental or consequential damages such as
loss of the use of the vehicle, inconvenience
or commercial loss.
ANY IMPLIED WARRANTY OF
MERCHANTABILITY AND FITNESS FOR
A PARTICULAR PURPOSE SHALL BE
LIMITED TO THE DURATION OF THESE
WRITTEN WARRANTIES.
Some states do not allow the exclusion or
limitation of incidental or consequential
damages or limitations on how long an
implied warranty lasts, so the above
limitations or exclusions may not apply to
you. These warranties give you specific legal
rights, and you may also have other rights
which vary from state to state.
Infiniti does not authorize any person to
create for it any other warranty, obligation
or liability in connection with this vehicle.
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15
WHAT YOU MUST DO
In order to obtain warranty service you
must deliver the vehicle to any authorized
Infiniti retailer in the United States at your
expense. You are responsible for the required
maintenance on your vehicle as outlined in
the maintenance instructions in your Owner’s
Manual. Infiniti recommends that you retain all
receipts covering maintenance on your vehicle,
but Infiniti cannot deny warranty solely for the
lack of receipts or for your failure to ensure the
performance of all scheduled maintenance.
WHAT INFINITI WILL DO
Warranty repairs will be made at no charge for
parts and/or labor, including diagnosis and tax.
Any needed parts replacement will be made
using new or remanufactured parts.
OTHER WARRANTY TERMS
PERFORMANCE WARRANTY CLAIMS
PROCEDURE
You may make a claim under the Performance
Warranty immediately after the failure of a
“smog check” test. You must provide proof of
this failure when making your claim in order to
avoid additional “smog check” test charges.
You will be told whether Infiniti will honor your
claim within 30 days of the date you make the
claim, unless a shorter time period is required
by law. If your claim is denied, Infiniti will notify
you in writing of the reason. If we do not notify
you within this time period, we will repair your
vehicle under this warranty at no cost to you. The time period for notification will not apply
if you request a delay or a delay is caused by
events not under the control of Infiniti retailers.
No claim will be denied under the Performance
Warranty because you use a certified part for
maintenance or repair.
MAINTENANCE SERVICE AND
REPLACEMENT PARTS
Important information concerning
maintenance service and replacement parts is
on page 17 of this booklet. No warranty claim
will be denied solely because a non- Infiniti
part was used for maintenance or repair.
CALIFORNIA VEHICLE INSPECTION
PROGRAM
Under this program, if your vehicle fails a “smog
check” test, you may choose to have diagnosis
of the failure and repairs made at an Infiniti
retailer or at another service facility. If the
inspection failure is the result of a condition
covered by these warranties, you must take
your vehicle to an Infiniti retailer for warranty
repairs. This includes parts, labor and diagnosis.
You must pay for diagnostic costs if performed
at another service facility except in the case of
emergency repairs as outlined below.You must pay for all diagnostic and repair costs
of an inspection failure as required by law if the
failure was caused by conditions not covered
by these warranties. If the failure is the result
of a combination of conditions, you must pay
for only the diagnostic and repair costs related
to items not covered by these warranties.
After the 4 years/60,000 mile performance
warranty has passed, a “smog check” test
failure due to a defect in a part which is
warranted for 7 years/70,000 miles is
covered.
EMERGENCY REPAIRS
In case of an emergency, when an authorized
Infiniti retailer is not reasonably available,
warranty repairs may be performed at any
service facility or by the owner using any
replacement parts. Infiniti will reimburse you
for such repairs, including diagnosis, up to
the amount of Infiniti’s suggested retail price
for parts and labor charges based on Infiniti’s
recommended time allowance for the warranty
repair and the geographically appropriate
hourly labor rate. A part not being available
or a repair not being complete within 30 days
also constitutes an emergency. You must
take the replaced part and paid receipts to an
authorized Infiniti retailer for repayment in
such emergency situations.
2020 INFINITI CALIFORNIA VEHICLE EMISSION CONTROL WARRANTIES¹
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162020 INFINITI CALIFORNIA VEHICLE EMISSION CONTROL WARRANTIES¹
MAINTENANCE RECORDS
Receipts covering the performance of regular
maintenance are not required but should be
kept in the event questions arise concerning
maintenance. The receipts should be
transferred to subsequent owners.
IF YOU HAVE QUESTIONS
You may obtain further information
concerning these warranties by following the
procedure outlined in the “INFINITI OWNER
SATISFACTION & ASSISTANCE” section of
this booklet. You may also contact or report
any violations to the Office of Transportation
and Air Quality, Vehicle Compliance Programs
Group, U.S. Environmental Protection
Agency, Ariel Rios Building (6405J), 1200
Pennsylvania Avenue, N.W., Washington, D.C.
20460 or the Chief, Mobile Source Division,
Air Resources Board, 9528 Telstar Ave., El
Monte, CA. 91731.
OTHER OBLIGATIONS
Infiniti does not authorize any person to create
for it any other warranty, obligation or liability
in connection with this vehicle.The Emission Warranty for 2020 vehicles
certified for sale in California may be subject
to future administrative or judicial action. As a
result, this warranty may be changed. Infiniti
will make those changes required by future
law, regulation, or judicial or administrative
action. In addition, Infiniti reserves the right
to change the terms of the warranty to be
consistent with these actions.

17RECOMMENDATION FOR MAINTENANCE SERVICE AND REPLACEMENT PARTS
RECOMMENDATION FOR
MAINTENANCE SERVICE AND
REPLACEMENT PARTS
To assure best results and to maintain the
original quality built into the emission control
systems, it is recommended that parts and
accessories supplied by Infiniti for use on
Infiniti vehicles be used when servicing or
repairing the systems.
THE WARRANTY OBLIGATIONS ARE NOT
DEPENDENT UPON THE USE OF ANY
PARTICULAR BRAND OF REPLACEMENT
PARTS AND THE OWNER MAY ELECT TO
USE NON-GENUINE INFINITI PARTS FOR
REPLACEMENT PURPOSES.
The use of replacement parts which are not
equivalent to genuine Infiniti parts may reduce
the effectiveness of the emission control
system.
Therefore, if it becomes necessary to use other
than genuine Infiniti parts, the owner should
assure himself that such parts are warranted
by their manufacturer to be equivalent in
quality to genuine Infiniti parts.MAINTENANCE, REPLACEMENT OR
REPAIR OF THE EMISSION CONTROL
DEVICES AND SYSTEMS MAY BE
PERFORMED BY ANY AUTOMOTIVE
REPAIR ESTABLISHMENT OR INDIVIDUAL
USING ANY EQUIVALENT REPLACEMENT
PART.
HOWEVER, UNLESS OTHERWISE
AUTHORIZED BY LAW, WARRANTY
SERVICE MUST BE PERFORMED BY AN
AUTHORIZED INFINITI RETAILER.
The emission standards may be satisfied by
having the vehicle inspected periodically and
by following the requirements outlined in
the Emission Control System Maintenance
Schedules in your Owner’s Manual.

20LIMITED WARRANTY ON GENUINE INFINITI REPLACEMENT PARTS AND GENUINE
INFINITI ACCESSORIES¹
WHAT IS NOT COVERED
This warranty does not cover:
1. Tires or batteries. These items are covered by
separate warranties.
2. Normal maintenance service and parts
replacement as outlined in the maintenance
schedule of your Owner’s Manual.
3. Damage or failures of parts resulting from:
•• Misuse (your Owner’s Manual is your
guide to proper use).
•• Accident, theft, fire, driving through water
resulting in engine water ingestion.
•• Chemical fallout, tree sap, salt, sand, hail,
flood or other environmental conditions
•• Modification or improper repair of the
part or of the vehicle in which the part is
installed.
•• Use of parts not equivalent in quality or
design to parts supplied by Infiniti.
•• Lack of performance of required
maintenance services as outlined in your
Owner’s Manual.
•• Use of improper or dirty fuel, fluids or
lubricants.
•• Normal wear and tear, including dings,
dents, chips or scratches.4. Salvage Title. This warranty does not cover
damage, failures or corrosion to any Infiniti
replacement part, or Genuine Infiniti or
Infiniti Accessory, installed in the vehicle, if
the vehicle is issued a “salvage” or similar
title including, but not limited to junk, scrap,
rebuilt, or flooded titles, under any state’s
law. This exclusion does not extend to new
Genuine Infiniti replacement parts, Genuine
Infiniti accessories, or Infiniti Performance
Parts installed in/on an Infiniti vehicle after
the issuance of a "salvage" or similar title.
5. Infiniti Performance Parts sold through
Infiniti/Nissan Motorsports Group are
sold "AS IS" without warranties, express or
implied unless expressly prohibited from
doing so by applicable law, in which case the
warranty provided is the minimum required
by law.
WHAT YOU MUST DO
In order to obtain warranty service you must
deliver the warranted part or accessory, or
the vehicles, on which the part or accessory
is installed, to an authorized Infiniti retailer in
the United States or Canada at your expense
with proof of purchase (parts invoice or service
repair order from an authorized Infiniti retailer).
The names and addresses of authorized Infiniti
retailers are listed in telephone directories. You must also pay for labor charges to remove
and replace the part or accessory if it was
not originally installed on your vehicle by an
authorized Infiniti retailer.
WHAT INFINITI WILL DO
If the part or accessory to be repaired was
originally installed by an authorized Infiniti
retailer, it will be removed and reinstalled
after repair at no charge for parts and labor.
If the part or accessory was not installed
by an authorized Infiniti retailer, the part or
accessory will be repaired or exchanged only.
Any needed parts replacement will be made
using Genuine Infiniti or Infiniti approved new
or remanufactured parts. Infiniti reserves the
right to make changes at any time, without
notice, to production and service parts in their
specifications, colors, and materials, including
those used in connection with warranty
repairs. For this reason, when approved by
Infiniti and at Infiniti’s discretion, functionally
equivalent replacement parts may be used that
do not exactly match the original production
part.
1 Actual warranty is provided by the retailer at time of purchase and should be read carefully. This warranty is subject to change and the applicable warranty will be that which is in effect on the date
of purchase.

22
WHAT IS COVERED?
Infiniti2 warrants your Genuine Infiniti
Replacement Battery as described below
except as stated under “What is not covered?”
This warranty covers defects in materials and
workmanship.
HOW LONG IS THE WARRANTY
AND WHAT WILL INFINITI DO
If your battery becomes unserviceable within
the first 24 months of service Infiniti will
replace your battery, including labor, without
charge, providing the battery was originally
installed in your vehicle by an authorized
Infiniti retailer.
If the battery becomes unserviceable after
24 months of use, Infiniti will provide a
replacement battery at a reduced price,
charging only for the portion of the life of the
battery actually used. This is called a “pro-
rata adjustment”. You will be responsible for
all labor charges for the replacement of the
battery.
This warranty and the “pro-rata adjustment”
end 84 months after the date of the battery’s
purchase or installation, whichever is earlier.
WHAT IS NOT COVERED?
This warranty does not cover:
1. Damage or failure resulting from:
•• Accident, theft, fire or freezing.
•• Misuse of the battery or vehicle in
which it is installed, including the use in
applications for which the battery was not
designed. Proper use is described in the
vehicle’s Owner’s Manual.
•• Improper installation or battery charging.
•• Vehicle electrical malfunctions not covered
by your New Vehicle Limited Warranty.
•• Modification or improper repair of the
vehicle or a part of the vehicle.
•• Use of parts not equivalent in quality
or design to parts supplied by Infiniti or
Infiniti.
• Environmental conditions, including, but
not limited to flood, and salt spray or salt
water.
2. Normal maintenance service and recharging
of discharged batteries.
3. Batteries in service more than 84 months.4. Salvage Title. This warranty does not cover
damage, failure, or corrosion to any Genuine
Infiniti battery installed in the vehicle, if the
vehicle is issued a “salvage” or similar title
unless state law expressly states otherwise.
(This exclusion does not extend to a new
Genuine Infiniti battery installed in the
vehicle after the issuance of a “salvage” or
similar title).
WHAT YOU MUST DO
In order to obtain warranty service, you must
deliver the warranted battery or the vehicle in
which the battery is installed to an authorized
Infiniti retailer in the U.S. or Canada at your
expense, with proof of purchase (parts invoice
or service repair order from an authorized
Infiniti retailer). The names and addresses
of authorized Infiniti retailers are listed in
telephone directories or Infiniti.com.
If the “pro-rata adjustment” applies, you
must pay for the portion of the 84 month
warrantable life that you actually used. The
amount you pay is computed in two steps.
First, the client pay percentage is determined
from the chart shown below based upon the
months of actual battery service.
1 Actual warranty is provided by the dealer at time of purchase and should be read carefully. This warranty is subject to change and the applicable warranty will be that which is in effect on the date of
purchase.
2 For purposes of this warranty, Infiniti indicates Infiniti Division of Nissan North America, Inc., P.O. Box 685003, Franklin, TN 37068-5003, which distributes Infiniti vehicles in the United States.
REPLACEMENT BATTERY LIMITED WARRANTY¹
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24
ORIGINAL EQUIPMENT
PASSENGER AND LIGHT TRUCK
TIRES INCLUDING RFT TIRES WITH
RUN-FLAT TECHNOLOGY
ELIGIBILITY
This Limited Warranty covers BRIDGESTONE
and FIRESTONE brand passenger and light
truck tires, including RFT and temporary
spare tires, originally installed by the vehicle
manufacturer on a new vehicle. You are
covered under the terms of this Limited
Warranty if the tire was produced after July
4, 2004 (DOT serial 2704 or later) and has
been used only on the vehicle on which it was
originally installed in non-commercial service.
WHAT IS WARRANTED AND FOR
HOW LONG
Before wearing down to 2/32 inch (1.6 mm)
remaining original tread depth (i.e. worn down
to the top of the built-in indicators in the tread
grooves) and within 6 years from the date of
purchase (proof of purchase date required;
without proof of purchase date, then within 6
years from the date of tire manufacture), for
any reason other than those excluded in the
section entitled “What This Limited Warranty
Does Not Cover,” any eligible tire that
becomes unusable for any reason within the
manufacturer’s control will be replaced with
an equivalent new tire on the basis set forth in
this Limited Warranty.
WHAT THE WARRANTY DOES NOT
COVER
This Limited Warranty does not cover the
following:
1. Tire damage or irregular wear due to:
A. Road hazards, including, without
limitation: Puncture, cut, impact break,
stone drill, bruise, bulge, snag, etc.
B. Improper use or operation, including,
without limitation: Improper inflation
pressure, overloading, tire/wheel
spinning, use of an improper wheel, tire
chain damage, misuse, misapplication,
negligence, tire alteration, or for racing or
competition purposes.
C. Insufficient or improper maintenance,
including, without limitation: Failure
to rotate tires as recommended in this
manual, wheel misalignment, worn
suspension components, improper tire
mounting or demounting, tire/wheel
assembly imbalance, or other vehicle
conditions, defects, or characteristics.
D. Contamination or degradation by
petroleum products or other chemicals,
fire or other externally generated heat, or
water or other material trapped inside the
tire during mounting or inflation.
E. Improper repair. Improper repair voids this
Limited Warranty. F. For RFT tires only, improper run-flat or
low tire pressure operation, including,
without limitation: Exceeding speed,
distance, or other run-flat/low pressure
operation limitations.
2. Rapid tread wear or wear-out. Original
equipment tires have no mileage warranty.
3. Weather/ozone cracking after 4 years from
date of tire manufacture.
4. Ride disturbance or vibration after 1/32 inch
(0.8 mm) of tread wear use.
5. Tires with sealant, balance, or other filler
material that was not originally applied or
inserted by the tire manufacturer.
6. Tires used in commercial service.
7. Tires purchased and normally used outside
the United States and Canada.
8. The cost of applicable federal, state, and
local taxes.
9. Failure to follow any of the safety and
maintenance recommendations or warnings
contained in this manual.
This Limited Warranty is in addition to and/or
may be limited by any other applicable written
warranty you may have received concerning
special tires or situations.
BRIDGESTONE FIRESTONE TIRE LIMITED WARRANTY
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