2. Getting started
.Accessibility may be disabled depending
on radio wave reception.
. When the automatic connection is active
on your device and the Network Name
(SSID) is already registered, turning
[Vehicle Hotspot] on will automatically
connect the device to the vehicle.
. When using wireless Apple CarPlay® (if
so equipped), the Wi-Fi hotspot function
cannot be used.
. The other wireless communication may
cause interference with the Wi-Fi Hot-
spot function and a delay may occur.
. When operating the device in the vehicle,
always obey the legal requirements in
the state or province where you are
driving.
Displaying USB device information
The information of the connected USB
device can be viewed.
“USB memory device player”
(page 3-24)
1. Push
Available setting items
Setting item 1Setting item 2Action
[On-Screen Clock] Sets the clock display on/off. When this item is on, the clock display
appears.
[Clock Mode] [Auto]Adjusts clock time automatically using GPS.
[Time Zone] Adjusts clock time reflecting selected time zone.
[Manual] Reflects [Set Clock Manually] settings.
[Clock Format] [12H]The clock can be set to 12 hours or 24 hours.
[24H]
[Date Format] The display format of the day, month and year display can be selected.
[Offset (hour)] Adjusts the offset value (hour/minutes). [Clock Mode] must be set to
[Auto] or [Time Zone] for this option to be available.
[Offset (min.)]
[Daylight Savings Time] Turns on/off the daylight saving time setting. This option only appears
to be available when [Clock Mode] is set to [Time Zone].
[Time Zone] Select an appropriate time zone from the list. [Clock Mode] must be set
to [Time Zone] for this option to be available.
[Set Clock Manually] Adjusts the clock manually. Touch [+] or [-] to adjust the hours, minutes,
day, month and year up or down. When [Clock Format] is set to [12H],
[AM]/[PM] can be selected.
Models with navigation system:
[Clock Mode] must be set to [Manual] for this option to be available.
2. Getting started
2-33
3. Audio system
STEERING WHEEL MOUNTED
AUDIO CONTROL (Type A) (if so
equipped)
<> (BACK):
Push to go back to the previous screen
or cancel the selection if it is not
completed.
:
Tilting the switch up/down while the
audio system is turned on with the map
(models with navigation system) or dis-
play view screen (models without navi-
gation system) displayed on the upper
display can operate the audio system
such as changing tracks and radio sta-
tions.
Tilt and hold to rewind/fast-forward tracks or seek up/down to the next/
previous receivable broadcast station.
Push to select audio source or display
the audio list from the shortcut menu.
“Shortcut menu” (page 2-13)
<-+ > (Volume control):
Push the “+” or “−” side of the switch to
increase or decrease the volume.
STEERING WHEEL MOUNTED
AUDIO CONTROL (Type B) (if so
equipped)
<> (BACK):
Push to go back to the previous screen
or cancel the selection if it is not
completed.
:
Tilting the switch up/down while the
audio system is turned on with the map
displayed on the upper display can
operate the audio system such as chan-
ging tracks and radio stations.
Tilt and hold to rewind/fast-forward
tracks or seek up/down to the next/
previous receivable broadcast station.
Push to select audio source or display
the audio list from the shortcut menu.
“Shortcut menu” (page 2-13)
<-+ > (Volume control):
Push the “+” or “−” side of the switch to
increase or decrease the volume.
3-12
4. Hands-Free Phone
Holding a call:
To hold the call, touch [Hold Call].
INFO:
If [Allow 2 Phones Simultaneously] is turned
on, two hands-free phone devices can be
connected at the same time. If one of the
connected devices receives an incoming call
while the other device is already online, a
pop-up message will appear to inform that
answering the call will hang up the line of the
other connected device. Touch [Answer] to
answer the call and hang up the line on the
other device. Touch [Decline] to continue the
conversation on the other device.
“Bluetooth® settings” (page 2-29)
During a call
The Call in Progress screen will appear
during a call. To hang up the phone, touch [Hang up].
Operations during a call:
There are some options available other than
hanging up a call or answering/rejecting
incoming calls.
Touch one of the following displayed keys on
the screen to take action.
Available item Action
[Mute] When muted, your voice will not be heard by the person
on the other end of the line.
[Dial Number] Using the touch-tone, send digits to the connected
party for using services such
as voicemail.
[Use Handset] Transfer the call to the cellular phone.
[Switch Call]* Answer another incoming call. The person you are
talking to will be placed on
hold. Push once more to
speak to the person on hold
again.
*: Available when a call is received while on
the line with another person. The availability
of this function depends on the cellular phone.
INFO:
. To adjust the person’s voice to be louder
or quieter, push <-
+>on the steering
wheel or turn
on the phone.
. Models with navigation system:
If
INFINITI INTOUCHTMSERVICES
(if so equipped)
SUBSCRIPTION TO INFINITI IN-
TOUCH
TMSERVICES
Subscription is required to use the INFINITI
InTouchTMServices. For the details about
the subscription, visit the INFINITI Owner’s
Portal Website or contact an INFINITI
retailer.
IMPORTANT INFORMATION RE-
GARDING ACCESS TO INFINITI
INTOUCH
TMSERVICES
Feature availability is dependent on vehicle
model, trim level, packaging and options.
Compatible connected device may be re-
quired and feature availability may be de-
pendent on device’s capability. Refer to
connected device’s owner’s manual for de-
tails. Late availability for some features.
Driving is serious business and requires your
full attention. Only use features and con-
nected devices when safe and legal to do so.
Some features, including automatic crash
notification and SOS, are dependent upon
the telematics device being in operative
condition, its ability to connect to a wireless
network, compatible wireless network avail- ability, navigation map data and GPS satel-
lite signal receptions, the absence of which
can limit or prevent the ability to reach
Customer Care or receive support. GPS
mapping may not be detailed in all areas or
reflect current road status. Never program
GPS while driving. Only use Remote Engine
Start and Remote Horn features in accor-
dance with any laws, rules or ordinances in
effect in your vehicle’s location.
Some services and features are provided by
independent companies not within INFINI-
TI’s control.
Should service provider termi-
nate or restrict service or features, service
or features may be suspended or terminated
without notice or with no liability to
INFINITI or its partners or agents. Services
and features may require compatible cellular
network provided by independent compa-
nies not within INFINITI or its partners’ or
agents’ control. Cellular network signal
strength may vary and may not be available
in all areas or at all times. Services and
features may not function if cellular network
is unavailable, restricted, or terminated.
INFINITI and its partners or agents are not
responsible for associated costs or other
third party changes that may be required for
continued operation due to cellular network unavailability, restriction, or termination (in-
cluding equipment replacements/upgrades,
if available, or roaming charges on alter-
native networks). Technology is evolving,
and changes by independent companies are
not within INFINITI’s or its partners’ or
agents’ control.
Enrollment, owner consent, personal identi-
fication number (PIN), and subscription
agreement may be required to receive full
suite of features and services. Trial periods
(if applicable) begin on the date of vehicle
purchase or lease of a new INFINITI. Trial
periods may be subject to change at any time
and may be subject to early termination
without notice. Required subscriptions may
be sold separately for each available feature
or service after trial period ends, and may
continue until you call service provider to
cancel. Installation costs, one-time activa-
tion fee, other fees and taxes may apply.
Fees and programming subject to change.
Feature may be subject to age restrictions in
some areas. Subscriptions governed by ser-
vice provider’s subscription agreement,
terms and conditions and privacy state-
ments available at service provider’s web-
site. Text rates or data usage may apply.
The INFINITI names, logos and slogans are
5. Information and vehicle settings
5-7
5. Information and vehicle settings
trademarks owned by or licensed to Nissan
Motor Co., Ltd. or its North American
subsidiaries. Other trademarks and trade
names are those of their respective owners.
For important safety information, system
limitations, and additional operating and
feature information, contact an INFINITI
retailer, read this manual, or see www.
InfinitiUSA.com/intouch/important-infor-
mation (For U.S.).
INFINITI INTOUCHTMSERVICES
FEATURES
INFINITI InTouchTMServices provides var-
ious types of information and services by
connecting your vehicle to the INFINITI
InTouch
TMServices Data Center and
INFINITI InTouchTMServices Response Cen-
ter using the TCU (Telematics Control Unit)
installed in your vehicle.
If equipped, your vehicle may include
INFINITI InTouch
TMconnected features
and services such as emergency SOS calling,
Automatic Collision Notification, Wi-Fi, Re-
mote Services, Navigation, Bluetooth® and
more. For complete information about your
INFINITI InTouch
TMfeatures and services,
please visit www.infinitiusa.com/intouch.
For frequently asked questions, please visit www.infinitiusa.com/intouch/faq.
WARNING
.
Please note that the Automatic Colli-
sion Notification service and Emer-
gency Call function cannot be used in
the following conditions:
— Emergency functions and services will not be available without a paid
subscription to INFINITI InTouch
TM
Services.
— The INFINITI InTouch
TMServices
network system is disabled.
— The vehicle moves outside the ser- vice area where the TCU (Tele-
matics Control Unit) is connected
to the system.
— The vehicle is outside the area where the cellular network service
is receivable.
— The vehicle is in a location with poor signal reception such as tunnels,
underground parking garages, be-
hind buildings or in mountainous
areas. — The line is busy.
— The TCU (Telematics Control Unit)
or other systems of your vehicle are
not working properly.
— It may not be possible to make an emergency call depending on the
severity of a collision and/or emer-
gency.
. Radio waves could adversely affect
electric medical equipment. Indivi-
duals who use a pacemaker should
contact the device manufacturer re-
garding any possible effects before
using the system.
. The TCU (Telematics Control Unit)
antenna is installed inside the upper
central part of the instrument panel.
An occupant should not get any closer
to the antenna than specified by the
pacemaker manufacturer. The radio
waves from the TCU antenna may
adversely affect the operation of the
pacemaker while using the INFINITI
InTouch
TMServices.
5-8
INFO:
. INFINITI InTouch
TMServices features
are dependent upon subscription enroll-
ment and the telematics device being in
operative condition, cellular connectivity,
navigation map data and GPS satellite
signal reception. Terms and conditions of
the INFINITI InTouch
TMServices Sub-
scription Agreement apply.
. Enrollment is required in order to use
INFINITI InTouch
TMServices. The ser-
vices that can be received vary depend-
ing on the plan in which you are enrolled.
. All services are complimentary for the
trial period.
. After the trial period, use of the service
will no longer be complimentary.
. Laws in some jurisdictions may restrict
the use of “Text-to-Speech.” Check local
regulations before using this feature.
If equipped, your vehicle may include
INFINITI InTouch
TMconnected features
and services such as emergency SOS calling,
Automatic Collision Notification, Wi-Fi, Re-
mote Services, Navigation, Bluetooth® and
more.
INFINITI InTouch
TMServices may be up- dated. The latest detailed information is
available on the following websites or from
the support line.
INFINITI InTouch
TMServices website:
usa.infinitiintouch.com (for U.S.)
canada.infinitiintouch.com (for Canada)
INFINITI InTouch
TMServices support
line:
1-855-444-7244
. Automatic Collision Notification (if so
equipped):
The TCU (Telematics Control Unit) gen-
erates a signal automatically to the
INFINITI InTouch
TMServices Response
Center in the case of an accident severe
enough to trigger one of the vehicle’s air
bags. Upon the signal, a Response
Specialist receives the vehicle location
and customer information and notifies
the proper authorities in accordance with
established policies and procedures.
. Emergency Call (if so equipped):
The Emergency Call feature provides
emergency assistance by connecting to
a Response Specialist. In the event of an
emergency, by push the in–vehicle
button to use this feature. The Response Specialist provides various assistance
depending on the situation.
“Emergency support” (page 5-12)
. Roadside Assistance (if so equipped):
Roadside Assistance allows you to re-
ceive assistance from the Roadside Re-
sponse Specialist for a non–emergency
incident that requires a towing or third-
party response service. The service is
accessed by pushing the in-vehicle
may also be used in conjunction with
the Emergency Assistance service, if
warranted.
“Emergency support” (page 5-12)
Notice to Bluetooth® Hands-Free
Phone users
The Bluetooth® Hands-Free Phone System
will be disabled and not be able to take
phone calls while the vehicle is connected to
the INFINITI InTouch
TMServices Response
Specialists or the emergency support staff at
the INFINITI Response Center.
This is to avoid various services by INFINITI
InTouch
TMServices Response Specialists
(such as route guidance) and INFINITI
InTouch
TMServices emergency support
staff being interrupted by incoming calls.
5. Information and vehicle settings
5-9
5. Information and vehicle settings
restart the download.
. Laws in some jurisdictions may restrict
the use of “Text-to-Speech”. Check local
regulations before using this feature.
. Some terminology such as personal
names, place names, special terms, sym-
bols, etc. may not be announced cor-
rectly. This is not a malfunction.
. The system will pause announcements
when interrupted by the voice guidance
given by the navigation system. When
the voice guidance finishes, the system
will restart the announcement.
. The volume can be adjusted when the
system announces the information.
“Volume and Beeps settings”
(page 2-32)
. The selected content is read out while
the vehicle is being driven, or if parked,
you can read the content on the display.
. Content settings can be made using the
INFINITI InTouch
TMServices website.
For more details, contact the INFINITI
InTouch
TMServices support line at 1-
855-444-7244 or refer to the INFINITI
InTouch
TMServices website usa.infini-
tiintouch.com (for U.S.)/canada.infini- tiintouch.com (for Canada).
EMERGENCY SUPPORT
INFINITI InTouchTMServices provide var-
ious services to support dealing with emer-
gencies of the subscribed vehicle and the
driver.
For example, in case of an illness or serious
injury, you can seek support by pushing the
in-vehicle
the INFINITI InTouch
TMServices Response
Center. The INFINITI InTouchTMServices
Response Center can specify the location of
the vehicle via GPS, and the information will
be sent to the police or other agencies as
needed.
For information about other INFINITI In-
Touch
TMServices emergency support re-
lated services, contact the INFINITI
InTouch
TMServices support line at 1-855-
444-7244 or refer to the INFINITI In-
Touch
TMServices website usa.infinitiin-
touch.com (for U.S.)/canada.infinitiintouch.
com (for Canada).
WARNING
. Please note that the Automatic Colli-
sion Notification service and Emer-
gency Call function cannot be used in the following conditions:
— Emergency functions and services will not be available without a paid
subscription to INFINITI InTouch
TM
Services.
— The INFINITI InTouch
TMServices
network system is disabled.
— The vehicle moves outside the ser- vice area where the TCU (Tele-
matics Control Unit) is connected
to the system.
— The vehicle is outside the area where the cellular network service
is receivable.
— The vehicle is in a location with poor signal reception such as tunnels,
underground parking garages, be-
hind buildings or in mountainous
areas.
— The line is busy.
— The TCU (Telematics Control Unit) or other systems of your vehicle are
not working properly.
— It may not be possible to make an emergency call depending on the
severity of a collision and/or emer-
5-12