2020 INFINITI QX60 air condition

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LIMITATION OF WARRANTIES AND
OTHER WARRANTY TERMS AND
STATE LAW RIGHTS EXTRA EXPENSES
- LIMITATIONS OF DAMAGES THIS
WARRANTY DOES NOT COVER
INCIDENTAL OR CONSEQUENTIAL
DAMAGES SUCH AS LOSS OF THE USE
OF THE VEHICLE, INCONVENIENCE OR
COMMERCIAL LOSS.
ANY IMPLIED WARRANTY OF
MERCHANTABILITY AND FITNESS FOR
A PARTICULAR PURPOSE SHALL BE
LIMITED TO THE DURATION OF THIS
WRITTEN WARRANTY.
Some states do not allow the exclusion or
limitation of incidental or consequential
damages or limitations on how long an
implied warranty lasts, so the above
limitations or exclusions may not apply to
you. This warranty gives you specific legal
rights, and you may also have other rights
which vary from state to state.
Infiniti does not authorize any person to
create for it any other warranty, obligation
or liability in connection with this vehicle.
THE WARRANTY BEGINS
The warranty period begins on the date the
vehicle is delivered to the first retail buyer or
put into service, whichever is earlier.
FOR HOW LONG AND WHAT IS
COVERED
BASIC COVERAGE
•The basic coverage period is 48 months or
60,000 miles, whichever comes first.
•The warranty covers any repairs needed to
correct defects in materials or workmanship
of all parts and components of each new
Infiniti vehicle supplied by Infiniti subject
to the exclusions listed under the heading
”WHAT IS NOT COVERED” or, if the part is
covered by one of the separate coverages
described in the following sections of this
warranty, that specific coverage applies
instead of the basic coverage.
POWERTRAIN COVERAGE
•The Powertrain coverage period is 72
months or 70,000 miles, whichever comes
first.
•This warranty covers any repairs needed to
correct defects in material or workmanship.
•Powertrain coverage includes components
listed below, under the headings Engine,
Transmission and Transaxle, Drivetrain, and
Restraint System, supplied by Infiniti, subject
to the exclusions listed under the heading
“WHAT IS NOT COVERED.”
ENGINE - Cylinder heads and block and
all internal parts, rocker covers and oil pan,
valve train and front cover, timing chain and
tensioner, oil pump, water pump and fuel
pump, fuel injectors, intake and exhaust
manifolds, flywheel, seals and gaskets. TRANSMISSION AND TRANSAXLE
- Case and all internal parts, torque
converter and converter housing,
automatic transmission control module,
transfer case and all internal parts, seals
and gaskets, clutch cover and housing,
A/T cooler, and electronic transmission
controls.
DRIVETRAIN - Drive shafts, final drive
housing and all internal parts, propeller
shafts, universal joints, bearings, seals and
gaskets.
RESTRAINT SYSTEM - Air bags and
related electronic control systems.
CORROSION COVERAGE (PERFORATION
FROM CORROSION)
Any body sheet metal panel supplied by Infiniti
found to have developed perforation (rust-
through) due to corrosion in normal use is
covered for 84 months, regardless of mileage,
except for those items listed under “WHAT IS
NOT COVERED.” No additional rust proofing
applications are required. Perforation is a
condition in which any body sheet metal panel
has corroded from one surface to another.
TOWING COVERAGE
If your vehicle is inoperative due to the failure
of a warranted part during any of the New
Vehicle Limited warranties, including Emission
and Seat belt warranties, towing service to the
nearest authorized Infiniti retailer is covered.
(Continued on next page)
2020 NEW VEHICLE LIMITED WARRANTY

62020 NEW VEHICLE LIMITED WARRANTY
ADJUSTMENT COVERAGE
Service adjustments not usually associated
with the replacement of parts, such as wheel
alignment, and wheel balancing are covered
only during the first 12 months or 12,000
miles, whichever comes first.
•Limited 12 month warranty coverage:
I-key and key fob batteries are covered for
the first 12 months of ownership.
•Limited 6 month warranty coverage:
OE wiper blade inserts are covered for the
first six months of ownership.
REFRIGERANT RECHARGE ONLY
COVERAGE
Refrigerant recharge not associated with the
repair or replacement of a warranted part
is covered only during the first 12 months,
regardless of the mileage.
NO CHARGE
Warranty repairs will be made at no charge
for parts and/or labor (except for tires, in
which case you may pay certain charges).
Any needed parts replacement will be made
using genuine Infiniti or Infiniti approved new
or remanufactured parts approved by Infiniti
for use on Infiniti vehicles. Infiniti reserves the
right to make changes at any time, without
notice, to production and service parts in their
specifications, colors, and materials, including
those used in connection with warranty
repairs. For this reason, when approved by
Infiniti and at Infiniti’s discretion, functionally equivalent replacement parts may be used that
do not exactly match the original production
part.
OBTAINING WARRANTY SERVICE
•You must take the vehicle to an authorized
Infiniti retailer in the United States or Canada
during regular business hours at your expense
in order to obtain warranty service. The
names and addresses of authorized Infiniti
retailers are listed in telephone directories.
•If you require warranty service outside of
the United States (see terms under caption
“APPLICABILITY”), contact an Infiniti retailer
in that country.
MAINTENANCE, DATA ACCESS,
AND RECORDS
As a condition of this warranty, you are
responsible for properly using, maintaining
and caring for your vehicle as outlined in your
Owner’s Manual, and of maintaining copies of
all maintenance records & receipts for review
by Infiniti. Failure to do so is likely to result in
the denial of warranty.
You are also required to provide consent to
give Infiniti access to data stored on vehicle
systems. Failure to do so is likely to result in the
denial of warranty coverage.
Evidence of the performance of the required
maintenance should be kept and may need to
be presented as proof of such maintenance
in connection with related warranty repairs.
To assist you in maintaining appropriate records, the Maintenance Log located in your
Owner’s Literature Kit can be used along with
supporting repair invoices, receipts and other
such records.
WHAT IS NOT COVERED
GENERAL EXCLUSIONS This warranty does not cover damage, failures
or corrosion resulting from or caused by:
•Failure to operate the vehicle in accordance
with the Owner’s Manual
•• Misuse, such as using the vehicle to tow
•Failure of a component not covered by
warranty
•• Racing and competitive driving
•Theft, vandalism, fire, or flooding (including
engine water ingestion)
•• Accident, collision, being towed
•Repairs performed by anyone other than an
authorized Infiniti retailer
•Glass breakage, unless resulting from
defects in material or workmanship
•Normal wear and tear, including dings, dents,
chips, or scratches
•Damage caused by any automated or
manually operated car wash or by using a
pressure washer
Note that complaints related to failure to
comply with proper use of the vehicle as
described in the applicable Owner’s Manual
(including the lack of availability or use of
proper fluid), or the vehicle’s lack of compliance
(Continued on next page)

72020 NEW VEHICLE LIMITED WARRANTY
with local regulations or environmental
requirements of any country (other than the
U.S. or Canada) are NOT covered by this
warranty.
DAMAGE OR FAILURES DUE TO
ALTERATION OR MODIFICATION
This warranty does not cover damage, failures
or corrosion resulting from or caused by:
•Alteration, tampering, or improper repair
•Installation of non-Infiniti approved
accessories or components
•Improper installation of any Infiniti approved
aftermarket accessory or component
•A vehicle whose odometer mileage has been
altered, or the odometer repaired or replaced
and the actual vehicle mileage cannot be
correctly and readily determined
SALVAGE TITLE This limited warranty does not apply to any
vehicle, and is rendered void if the vehicle is
(or ever has been) issued a “salvage” or similar
title including, but not limited to junk, scrap,
rebuilt, or flood titles, under any state’s law; or
has ever been determined to be a “total loss”
or equivalent by any insurance company, such
as by payment of a cash payment of a claim in
lieu of repairs because of a determination that
the cost of repairs exceeded the actual cash
value of the vehicle.
DAMAGE, FAILURES OR CORROSION
FROM ENVIRONMENTAL
CONDITIONS
This warranty does not cover damage, failures
or corrosion resulting from or caused by:
•Stone chipping, chemical fallout, tree sap,
salt, hail, windstorm, lightning, flood or other
environmental conditions.
•The items listed below are not covered
under corrosion coverage (perforation from
corrosion).
•• Exhaust system components.
•Corrosion other than perforation, such
as cosmetic or surface corrosion due to
defects in material or workmanship. This is
covered under the Basic Coverage of the
New Vehicle Limited Warranty.
DAMAGE, FAILURES OR CORROSION
DUE TO LACK OF OR IMPROPER
MAINTENANCE REPAIRS
This warranty does not cover damage, failures
or corrosion resulting from or caused by:
•Lack of performance of proper maintenance
services as outlined in your Owner’s Manual.
•Fuel, fluids, or lubricants that are
contaminated or that do not meet the
specification as outlined in your Owner’s
Manual.
•Use of parts not equivalent in quality or
design to parts supplied by Infiniti for use on
Infiniti vehicles.
MAINTENANCE SERVICE EXPENSEThis warranty does not cover normal
maintenance services as specified in both
your Owner’s Manual and Infiniti Service
& Maintenance Guide such as cleaning
and polishing, wheel alignment, headlight
aiming, replacement of filters, replacement of
windshield wiper inserts, lubricants, coolant,
worn brake shoes, pads, drums and rotors and
worn clutch discs, for example.
SEAT BELTS, TIRES AND EMISSION
CONTROL SYSTEM
Seat belts, tires and the emission control
system are covered by separate warranties.

112020 INFINITI CALIFORNIA VEHICLE EMISSION CONTROL WARRANTIES¹
The following statement is required to be
provided by regulations of the California Air
Resources Board.
YOUR WARRANTY RIGHTS AND
OBLIGATIONS
The California Air Resources Board is pleased
to explain the emission control system
warranty on your 2020 vehicle. In California,
new motor vehicles must be designed, built
and equipped to meet the State’s stringent
anti-smog standards. Infiniti
2 must warrant
the emission control system on your vehicle
for the periods of time listed below provided
there has been no abuse, neglect or improper
maintenance of your vehicle.
Your emission control system may include
parts such as the fuel-injection system, the
ignition system, catalytic converter and
engine computer. Also included may be hoses,
belts, connectors and other emission-related
assemblies.
Where a warrantable condition exists, Infiniti
will repair your vehicle at no cost to you
including diagnosis, parts and labor.
MANUFACTURER’S WARRANTY
COVERAGE
For 4 years or 60,000 miles (whichever occurs
first):
1. If your vehicle fails a Smog Check inspection,
all necessary repairs and adjustments will
be made by Infiniti to ensure that your
vehicle passes the inspection. This is your
emission control system PERFORMANCE
WARRANTY.
2. If any emission-related part on your vehicle
is defective, the part will be repaired or
replaced by Infiniti. This is your short-
term emission control system DEFECTS
WARRANTY.
For 7 years or 70,000 miles (whichever occurs
first):
If an emission-related part listed in this
warranty booklet specially noted with
coverage for 7 years or 70,000 miles is
defective, the part will be repaired or replaced
by Infiniti. This is your long term emission
control system DEFECTS WARRANTY.
OWNER’S WARRANTY
RESPONSIBILITIES
As the vehicle owner, you are responsible for
the performance of the required maintenance
listed in your Owner’s Manual. Infiniti
recommends that you retain all receipts
covering maintenance on your vehicle, but
Infiniti cannot deny warranty solely for the
lack of receipts or for your failure to ensure the
performance of all scheduled maintenance.
You are responsible for presenting your
vehicle to an Infiniti retailer as soon as a
problem exists. The warranty repairs should be
completed in a reasonable amount of time, not
to exceed 30 days.
(Continued on next page)
1 These warranties apply to all 2020 Infiniti vehicles sold for registration as new vehicles in California, Connecticut, Delaware, Maine, Maryland, Massachusetts, New Jersey, New York, Oregon,
Pennsylvania, Rhode Island, Vermont, or Washington only.
2 Infiniti indicates Infiniti Division of Nissan North America, Inc., P.O. Box 685003, Franklin, Tennessee, 37068-5003, which distributes Infiniti vehicles in the United States.

15
WHAT YOU MUST DO
In order to obtain warranty service you
must deliver the vehicle to any authorized
Infiniti retailer in the United States at your
expense. You are responsible for the required
maintenance on your vehicle as outlined in
the maintenance instructions in your Owner’s
Manual. Infiniti recommends that you retain all
receipts covering maintenance on your vehicle,
but Infiniti cannot deny warranty solely for the
lack of receipts or for your failure to ensure the
performance of all scheduled maintenance.
WHAT INFINITI WILL DO
Warranty repairs will be made at no charge for
parts and/or labor, including diagnosis and tax.
Any needed parts replacement will be made
using new or remanufactured parts.
OTHER WARRANTY TERMS
PERFORMANCE WARRANTY CLAIMS
PROCEDURE
You may make a claim under the Performance
Warranty immediately after the failure of a
“smog check” test. You must provide proof of
this failure when making your claim in order to
avoid additional “smog check” test charges.
You will be told whether Infiniti will honor your
claim within 30 days of the date you make the
claim, unless a shorter time period is required
by law. If your claim is denied, Infiniti will notify
you in writing of the reason. If we do not notify
you within this time period, we will repair your
vehicle under this warranty at no cost to you. The time period for notification will not apply
if you request a delay or a delay is caused by
events not under the control of Infiniti retailers.
No claim will be denied under the Performance
Warranty because you use a certified part for
maintenance or repair.
MAINTENANCE SERVICE AND
REPLACEMENT PARTS
Important information concerning
maintenance service and replacement parts is
on page 17 of this booklet. No warranty claim
will be denied solely because a non- Infiniti
part was used for maintenance or repair.
CALIFORNIA VEHICLE INSPECTION
PROGRAM
Under this program, if your vehicle fails a “smog
check” test, you may choose to have diagnosis
of the failure and repairs made at an Infiniti
retailer or at another service facility. If the
inspection failure is the result of a condition
covered by these warranties, you must take
your vehicle to an Infiniti retailer for warranty
repairs. This includes parts, labor and diagnosis.
You must pay for diagnostic costs if performed
at another service facility except in the case of
emergency repairs as outlined below.You must pay for all diagnostic and repair costs
of an inspection failure as required by law if the
failure was caused by conditions not covered
by these warranties. If the failure is the result
of a combination of conditions, you must pay
for only the diagnostic and repair costs related
to items not covered by these warranties.
After the 4 years/60,000 mile performance
warranty has passed, a “smog check” test
failure due to a defect in a part which is
warranted for 7 years/70,000 miles is
covered.
EMERGENCY REPAIRS
In case of an emergency, when an authorized
Infiniti retailer is not reasonably available,
warranty repairs may be performed at any
service facility or by the owner using any
replacement parts. Infiniti will reimburse you
for such repairs, including diagnosis, up to
the amount of Infiniti’s suggested retail price
for parts and labor charges based on Infiniti’s
recommended time allowance for the warranty
repair and the geographically appropriate
hourly labor rate. A part not being available
or a repair not being complete within 30 days
also constitutes an emergency. You must
take the replaced part and paid receipts to an
authorized Infiniti retailer for repayment in
such emergency situations.
2020 INFINITI CALIFORNIA VEHICLE EMISSION CONTROL WARRANTIES¹
(Continued on next page)

19
WHAT IS COVERED
Infiniti2 warrants to correct defects in
materials or workmanship in all genuine
Infiniti replacement parts, and Genuine Infiniti
accessories, distributed by Infiniti division
of Nissan North America, Inc. in the United
States, installed and used on Infiniti (if an
appropriate use and application of the part or
accessory) vehicles only, except as described
under the caption below, “WHAT IS NOT
COVERED.”
This warranty covers any repairs needed to
correct defects in materials or workmanship.
Bedliners will be repaired to commercially
accepted standards subject to the conditions
and limitations listed in “WHAT IS NOT
COVERED.”
HOW LONG IS THE WARRANTY
Except for replacement audio components,
this warranty is for 12 months or 12,000
miles from the date of installation or purchase,
whichever is earlier. However, the warranty
on Genuine Infiniti replacement parts, and
Genuine Infiniti accessories installed in an
Infiniti vehicle while the vehicle is covered by
a Infiniti warranty, which would have covered
the part had it been installed in the vehicle at
manufacture will not end before the end of
that warranty.
REPLACEMENT AUDIO
COMPONENTS
A replacement Radio, Tape Deck, Amplifier,
Navigation, Bluetooth, control unit, or
Compact Disc Player/Auto Changer supplied
by Infiniti is covered for 12 months from the
time of installation or the balance of the
Basic Vehicle Warranty as it applies to audio
components, whichever is greater.LIMITATION OF WARRANTIES AND
OTHER WARRANTY TERMS AND STATE
LAW RIGHTS EXTRA EXPENSES -
LIMITATIONS OF DAMAGES
This warranty does not cover incidental
or consequential damages such as loss of
the use of the vehicle, inconvenience or
commercial loss.
ANY IMPLIED WARRANTY OF
MERCHANTABILITY AND FITNESS FOR
A PARTICULAR PURPOSE SHALL BE
LIMITED TO THE DURATION OF THIS
WRITTEN WARRANTY.
Some states do not allow the exclusion or
limitation of incidental or consequential
damages or limitations on how long an
implied warranty lasts, so the above
limitations or exclusions may not apply to
you. This warranty gives you specific legal
rights, and you may also have other rights,
which vary from state to state.
Infiniti does not authorize any person to
create for it any other warranty, obligation
or liability in connection with this vehicle.
LIMITED WARRANTY ON GENUINE INFINITI REPLACEMENT PARTS AND GENUINE
INFINITI ACCESSORIES¹
1 Actual warranty is provided by the retailer at time of purchase and should be read carefully. This warranty is subject to change and the applicable warranty will be that which is in effect on the date
of purchase.
2 Infiniti indicates Infiniti Division of Nissan North American, Inc., P.O. Box 685003, Franklin, TN 37068-5003 , which distributes and provides consumer services for Infiniti vehicles in the United States.
(Continued on next page)

20LIMITED WARRANTY ON GENUINE INFINITI REPLACEMENT PARTS AND GENUINE
INFINITI ACCESSORIES¹
WHAT IS NOT COVERED
This warranty does not cover:
1. Tires or batteries. These items are covered by
separate warranties.
2. Normal maintenance service and parts
replacement as outlined in the maintenance
schedule of your Owner’s Manual.
3. Damage or failures of parts resulting from:
•• Misuse (your Owner’s Manual is your
guide to proper use).
•• Accident, theft, fire, driving through water
resulting in engine water ingestion.
•• Chemical fallout, tree sap, salt, sand, hail,
flood or other environmental conditions
•• Modification or improper repair of the
part or of the vehicle in which the part is
installed.
•• Use of parts not equivalent in quality or
design to parts supplied by Infiniti.
•• Lack of performance of required
maintenance services as outlined in your
Owner’s Manual.
•• Use of improper or dirty fuel, fluids or
lubricants.
•• Normal wear and tear, including dings,
dents, chips or scratches.4. Salvage Title. This warranty does not cover
damage, failures or corrosion to any Infiniti
replacement part, or Genuine Infiniti or
Infiniti Accessory, installed in the vehicle, if
the vehicle is issued a “salvage” or similar
title including, but not limited to junk, scrap,
rebuilt, or flooded titles, under any state’s
law. This exclusion does not extend to new
Genuine Infiniti replacement parts, Genuine
Infiniti accessories, or Infiniti Performance
Parts installed in/on an Infiniti vehicle after
the issuance of a "salvage" or similar title.
5. Infiniti Performance Parts sold through
Infiniti/Nissan Motorsports Group are
sold "AS IS" without warranties, express or
implied unless expressly prohibited from
doing so by applicable law, in which case the
warranty provided is the minimum required
by law.
WHAT YOU MUST DO
In order to obtain warranty service you must
deliver the warranted part or accessory, or
the vehicles, on which the part or accessory
is installed, to an authorized Infiniti retailer in
the United States or Canada at your expense
with proof of purchase (parts invoice or service
repair order from an authorized Infiniti retailer).
The names and addresses of authorized Infiniti
retailers are listed in telephone directories. You must also pay for labor charges to remove
and replace the part or accessory if it was
not originally installed on your vehicle by an
authorized Infiniti retailer.
WHAT INFINITI WILL DO
If the part or accessory to be repaired was
originally installed by an authorized Infiniti
retailer, it will be removed and reinstalled
after repair at no charge for parts and labor.
If the part or accessory was not installed
by an authorized Infiniti retailer, the part or
accessory will be repaired or exchanged only.
Any needed parts replacement will be made
using Genuine Infiniti or Infiniti approved new
or remanufactured parts. Infiniti reserves the
right to make changes at any time, without
notice, to production and service parts in their
specifications, colors, and materials, including
those used in connection with warranty
repairs. For this reason, when approved by
Infiniti and at Infiniti’s discretion, functionally
equivalent replacement parts may be used that
do not exactly match the original production
part.
1 Actual warranty is provided by the retailer at time of purchase and should be read carefully. This warranty is subject to change and the applicable warranty will be that which is in effect on the date
of purchase.

21
Infiniti2 warrants to the Original Repairing
Vehicle Owner and subsequent owners of
the vehicle that Infiniti will either repair or
replace the Genuine Infiniti Outer Sheet
Metal Replacement Panels you install or have
installed on your Infiniti vehicle should the
purchased panels develop inside out rust-
through corrosion perforation. Replacement
sheet metal panels must be installed on
vehicles owned and operated in the United
States and Canada.
Infiniti warrants that the replacement and
refinishing of panels will be carried out at no
cost subject to the limitations and exclusions
listed below under the heading "WHAT IS NOT
COVERED".
WHAT IS NOT COVERED
This warranty becomes void when damage
results from:
1. Accidents, collision, faulty installation, or any
alteration to the panel, panels, or vehicle that
could be reasonably expected to affect the
performance of the covered panel.
2. Environmental conditions, such as hail,
lightning, or acid rain.
3. Vehicle neglect, abuse, or use of the vehicle
for unintended purposes.4. Stone chips, scratches, or other paint
damage that lead to surface rust damage.
5. Cleaning and polishing chemicals, and
solvents, including improper undercoating, or
other rust prevention materials.
WHAT YOU MUST DO
The purchaser must present the original
receipts and/or repair orders to an Infiniti
retailer in order to invoke this warranty.
The retailer will then validate and verify
warranty coverage prior to authorization for
replacement or repair of the panels.
WHAT INFINITI WILL DO
Only authorized Infiniti retailer personnel or
authorized Infiniti personnel can approve a
repair or replacement under this warranty.
Infiniti will pay for the cost of the repair,
including parts, labor, paint, and supplies
necessary to repair or replace and refinish the
panels purchased.
The repair may be completed at an authorized
Infiniti retailer's collision repair shop or an
independent collision repair shop that will
install Genuine Infiniti replacement parts.LIMITATION OF WARRANTIES AND
OTHER WARRANTY TERMS AND STATE
LAW RIGHTS EXTRA EXPENSES -
LIMITATIONS OF DAMAGES
This warranty does not cover incidental
or consequential damages such as loss of
the use of the vehicle, inconvenience or
commercial loss.
ANY IMPLIED WARRANTY OF
MERCHANTABILITY AND FITNESS FOR
A PARTICULAR PURPOSE SHALL BE
LIMITED TO THE DURATION OF THIS
WRITTEN WARRANTY.
Some states do not allow the exclusion or
limitation of incidental or consequential
damages or limitations on how long an
implied warranty lasts, so the above
limitations or exclusions may not apply to
you. This warranty gives you specific legal
rights, and you may also have other rights
which vary from state to state.
Infiniti does not authorize any person to
create for it any other warranty, obligation
or liability in connection with this vehicle.
1 Actual warranty is provided by the dealer at time of purchase and should be read carefully. This warranty is subject to change and the applicable warranty will be that which is in effect on the date of
purchase.
2 For purposes of this warranty, Infiniti indicates Infiniti Division of Nissan North America, Inc., P.O. Box 685003, Franklin, TN 37068-5003, which distributes Infiniti vehicles in the United States.
(Continued on next page)
INFINITI LIFETIME REPLACEMENT PANEL CORROSION LIMITED WARRANTY¹