2020 INFINITI QX50 phone

INFINITI CARES...
Both INFINITI and your INFINITI retailer are dedicated to serving all your automotive needs. Your satisfaction with your vehicle and your
INFINITI retailer are our primary concerns. Your INFINITI retailer is always available to assist you with all your automobile sales and service
needs.
However, if there is something that your
INFINITI retailer cannot assist you with or
you would like to provide INFINITI directly
with comments or questions, please contact
our (INFINITI’s) Consumer Affairs Depart-
ment using our toll-free number:
For U.S. customers1-800-662-6200
For Canadian customers 1-800-361-4792 The Consumer Affairs Department will ask
for the following information:
– Your name, address, and telephone num-
ber
– Vehicle identification number (on dash panel)
– Date of purchase
– Current odometer reading
– Your INFINITI retailer’s name
– Your comments or questions
OR You can write to INFINITI with the informa-
tion on the left at:
For U.S. customers
INFINITI Division
Nissan North America, Inc. Consumer Affairs Department
P.O. Box 685003
Franklin, TN 37068-5003
or via e-mail at:
[email protected]
For Canadian customers INFINITI Division
Nissan Canada Inc.
5290 Orbitor Drive
Mississauga, Ontario L4W 4Z5
or via e-mail at:
information.centre@nissancanada. com
If you prefer, visit us at:
www.infinitiUSA.com (for U.S. customers)
or
www.infiniti.ca (for Canadian customers)
We appreciate your interest in INFINITI and thank you for buying a quality INFINITI vehicle.
INFINITI CUSTOMER CARE PROGRAM

Table of
ContentsIllustrated table of contents
Safety—Seats, seat belts and supplemental restraint system
Instruments and controls
Pre-driving checks and adjustments
Monitor, climate, audio, phone and voice recognition systems
Starting and driving
In case of emergency
Appearance and care
Do-it-yourself
Maintenance and schedules
Technical and consumer information
Index
0
1
2
3
4
5
6
7
8
9
10
11

1. Vent (P. 4-34)
2. Bluetooth® Hands-Free PhoneSystem*
Steering wheel switch for audio
control*
Center display multi-function
control buttons*
3. High beam/turn signal switch
(P. 2-45)
Paddle shifters (P. 5-19)
4. Driver supplemental air bag
(P. 1-43)
Horn (P. 2-46)
5. Meters and gauges (P. 2-4) Warning and indicator lights
(P. 2-9)
Vehicle information display (P. 2-19)
6. Wiper and washer switch (P. 2-36) Rear wiper and washer switch
(P. 2-36)
7. Automatic heater and air condition-
ing controls (P. 4-35)
Driver side climate controlled seat
switches (if so equipped) (P. 2-47)
Driver side heated seat switches
(if so equipped) (P. 2-48)
8. Upper and lower displays* Navigation system* (if so equipped)
LIC3793
INSTRUMENT PANEL
0-6Illustrated table of contents

1. Vent (P. 4-34)
2. Bluetooth® Hands-Free PhoneSystem*
Steering wheel switch for audio
control*
Center display multi-function
control buttons*
3. High beam/turn signal switch
(P. 2-45)
Paddle shifters (P. 5-19)
4. Driver supplemental air bag
(P. 1-43)
Horn (P. 2-46)
5. Meters and gauges (P. 2-4) Warning and indicator lights (P. 2-9)
Vehicle information display (P. 2-19)
6. Wiper and washer switch (P. 2-36) Rear wiper and washer switch
(P. 2-36)
7. Automatic heater and air condition-
ing controls (P. 4-35)
Driver side climate controlled seat
switches (if so equipped) (P. 2-47)
Driver side heated seat switches
(if so equipped) (P. 2-48)
8. Upper and lower displays* Navigation system* (if so equipped)
LIC3793
INSTRUMENT PANEL
2-2Instruments and controls

Switch operation:
The front seats are warmed by built-in heat-
ers. The switches are located on the center
console and can be operated independently
of each other.1. Place the ignition switch in the ON posi- tion.
2. Push the heated seat switch and select the desired heat range.
∙ For high heat, push the switch once.
∙ For medium heat, push the switch twice.
∙ For low heat, push the switch three times.
∙ The indicator light will illuminate when the heater is on.
3. To turn off the heater, push the heated seat switch again. Make sure that the
indicator light turns off.
The heater is controlled by a control
module, automatically turning the heater
on and off.
The indicator light will remain on as long
as the switch is on. When the seat is warmed, or before you
leave the vehicle, be sure to turn the
switch off.
Touch screen operation:
∙ Touch the
key on the lower display.
Select an item from High, Mid, Low, or
OFF.
NOTE:
For additional information, refer to “Heater
and air conditioner (automatic)” in the
“Monitor, climate, audio, phone and voice
recognition” section of this manual.
WARNING
When this switch is activated the following
systems (if so equipped) are turned off and
will not work.
∙ Distance Control Assist (DCA)
∙ Blind Spot Intervention® (BSI)
∙ Lane Departure Prevention (LDP)
The dynamic driver assistance switch is used
to turn on and off the following systems (Dis-
tance Control Assist (DCA) , Blind Spot Inter-
vention® (BSI), and Lane Departure Preven-
tion (LDP)) that are activated (if so equipped)
using the settings menu in the lower display.
LIC3828
DYNAMIC DRIVER ASSISTANCE
SWITCH (for vehicles without
ProPILOT Assist) (if so equipped)
Instruments and controls2-49

12V OUTLETS
The power outlets are for powering electrical
accessories such as cellular telephones. They
are rated at 12 volt, 120W (10A) maximum.
The instrument panel, rear console, and lug-
gage area power outlets are powered only
when the ignition switch is in the AUTO ACC
or ON position.
CAUTION
∙ The outlet and plug may be hot during orimmediately after use.
∙ Only certain power outlets are designed for use with a cigarette lighter unit. Do
not use any other power outlet for an
accessory lighter. It is recommended that
you visit an INFINITI retailer for addi-
tional information.
∙ Do not use with accessories that exceed a 12 volt, 120W (10A) power draw.
Instrument Panel
LIC4260
Rear console
LIC3832
Cargo Area
LIC3833
POWER OUTLETS
2-54Instruments and controls

∙ position the hand-held transmitter withits battery area facing away from the
HomeLink® surface.
∙ press and hold both the HomeLink® and hand-held transmitter buttons without
interruption.
∙ position the hand-held transmitter1-3in (2 - 8 cm) away from the HomeLink®
surface. Hold the transmitter in that po-
sition for up to 15 seconds. If HomeLink®
is not programmed within that time, try
holding the transmitter in another posi-
tion – keeping the indicator light in view
at all times.
If you continue to have programming difficul-
ties, please contact the INFINITI Consumer
Affairs Department. The phone numbers are
located in the Foreword of this manual.
CLEARING THE PROGRAMMED
INFORMATION
The following procedure clears the pro-
grammed information from both buttons. In-
dividual buttons cannot be cleared. However,
individual buttons can be reprogrammed. For
additional information, refer to “Reprogram-
ming a single HomeLink® button” in this sec-
tion. To clear all programming:
1. Press and hold the two outer HomeLink® buttons until the indicator
light begins to flash in approximately
10 seconds. Do not hold for longer than
20 seconds.
2. Release both buttons.
HomeLink® is now in the programming mode
and can be programmed at any time begin-
ning with “Programming HomeLink®” -
Step 1.
REPROGRAMMING A SINGLE
HOMELINK® BUTTON
To reprogram a HomeLink® Universal Trans-
ceiver button, complete the following: 1. Press and hold the desired HomeLink® button. DO NOT release the button.
2. The indicator light will begin to flash af- ter 20 seconds. Without releasing the
HomeLink® button, proceed with “Pro-
gramming HomeLink®” - Step 1.
For questions or comments, contact
HomeLink® at: www.homelink.com or
1–800–355–3515 (except Mexico). The HomeLink® Universal Transceiver but-
ton has now been reprogrammed. The new
device can be activated by pressing the
HomeLink® button that was just pro-
grammed. This procedure will not affect any
other programmed HomeLink® buttons.
IF YOUR VEHICLE IS STOLEN
If your vehicle is stolen, you should change
the codes of any non-rolling code device that
has been programmed into HomeLink®.
Consult the Owner’s Manual of each device
or call the manufacturer or dealer of those
devices for additional information.
When your vehicle is recovered, you will
need to reprogram the HomeLink® Univer-
sal Transceiver with your new transmitter
information.
FCC Notice:
For USA:
This device complies with Part 15 of the FCC
Rules. Operation is subject to the following
two conditions: (1) This device may not
cause interference, and (2) this device must
accept any interference received, including
interference that may cause undesired op-
eration.
Instruments and controls2-79

WARNING
∙ Radio waves could adversely affect elec-tric medical equipment. Those who use a
pacemaker should contact the electric
medical equipment manufacturer for the
possible influences before use.
∙ The Intelligent Key transmits radio waves when the buttons are pressed. The
FAA advises the radio waves may affect
aircraft navigation and communication
systems. Do not operate the Intelligent
Key while on an airplane. Make sure the
buttons are not operated unintentionally
when the unit is stored for a flight.
∙
Before leaving the vehicle, engage the P
(Park) position and check that the elec-
tronic parking brake warning light is illumi-
nated to confirm that the electronic park-
ing brake is applied. The electronic parking
brake warning light will remain on for a pe-
riod of time after the driver’s door is locked.
∙ Make sure to engage the P (Park) posi- tion and apply the parking brake when
parking your vehicle, riding on or off the
vehicle or loading luggage. Failure to do
so could cause the vehicle to move or roll
away unexpectedly and result in serious
personal injury or property damage. The Intelligent Key system can operate all the
door locks using the remote control function
or pushing the request switch on the vehicle
without taking the key out from a pocket or
purse. The operating environment and/or
conditions may affect the Intelligent Key sys-
tem operation.
Be sure to read the following before using the
Intelligent Key system.
CAUTION
∙ Be sure to carry the Intelligent Key with
you when operating the vehicle.
∙ Never leave the Intelligent Key in the ve- hicle when you leave the vehicle.
The Intelligent Key is always communicating
with the vehicle as it receives radio waves.
The Intelligent Key system transmits weak
radio waves. Environmental conditions may
interfere with the operation of the Intelligent
Key system under the following operating
conditions: ∙ When operating near a location where strong radio waves are transmitted, such
as a TV tower, power station and broad-
casting station. ∙ When in possession of wireless equip-
ment, such as a cellular telephone, trans-
ceiver or a CB radio.
∙ When the Intelligent Key is in contact with or covered by metallic materials.
∙ When any type of radio wave remote control is used nearby.
∙ When the Intelligent Key is placed near an electric appliance such as a personal
computer.
∙ When the vehicle is parked near a parking meter.
In such cases, correct the operating condi-
tions before using the Intelligent Key function
or use the mechanical key.
Although the life of the battery varies de-
pending on the operating conditions, the bat-
tery’s life is approximately two years. If the
battery is discharged, replace it with a new
one.
When the Intelligent Key battery is low, a
“Key Battery Low” indicator illuminates in the
vehicle information display. For additional in-
formation, refer to “Vehicle information dis-
play warnings and indicators” in the “Instru-
ments and controls” section of this manual.
INFINITI INTELLIGENT KEY SYSTEM
Pre-driving checks and adjustments3-7