2020 INFINITI Q60 COUPE parking brake

SAFETY INFORMATION
This system is primarily designed to help you
support pleasant driving as outlined in this
manual. However, you, the driver, must use
the system safely and properly. Information
and the availability of services may not
always be up to date. The system is not a
substitute for safe, proper and legal driving.
Before using the system, please read the
following safety information. Always use the
system as outlined in this manual.
WARNING
.To operate the system, first park the
vehicle in a safe location and set the
parking brake. Operating the system
while driving can distract the driver
and may result in a serious accident.
. Exercise extreme caution at all times
so full attention may be given to
vehicle operation. If the system does
not respond immediately, please be
patient and keep your eyes on the
road. Inattentive driving may lead to
a crash resulting in serious injuries or
death. .
Do not rely on route guidance (if so
equipped) alone. Always be sure that
all driving maneuvers are legal and
safe in order to avoid accidents.
. Do not disassemble or modify this
system. If you do, it may result in
accidents, fire or electrical shock.
. If you notice any foreign objects in the
system hardware, spill liquid on the
system or notice smoke or a smell
coming from it, stop using the system
immediately and it is recommended
you contact an INFINITI retailer.
Ignoring such conditions may lead to
accidents, fire or electrical shock.
CAUTION
.Some jurisdictions may have laws
limiting the use of video screens while
driving. Use this system only where it
is legal to do so.
. Extreme temperature conditions [be-
low −4°F (−20°C) and above 158°F
(70°C)] could affect the performance
of the system. .
The display screen may break if it is
hit with a hard or sharp object. If the
display screen breaks, do not touch it.
Doing so could result in an injury.
NOTE:
Do not keep the system running with the
engine stopped. Doing so may discharge the
vehicle battery. When you use the system,
always keep the engine running.
1. Introduction
1-3

3. Audio system
MOBILE ENTERTAINMENT
SYSTEM (MES) (if so equipped)
If your vehicle is equipped with the Mobile
Entertainment System (MES), rear seat
passengers can enjoy playing audio and
movie files on the rear displays with images
and sound.
Playable source:. USB device
. HDMI device
Only the compatible devices connected to
the rear media interface can be played on the
rear displays.
Rear media interface (USB connection port
and HDMI port) location:
“Rear media interface” (page 3-50)
The left/right rear displays can show differ-
ent sources individually.
WARNING
The driver must not attempt to operate
the Mobile Entertainment System while
driving so full attention may be given to
vehicle operation.
CAUTION
. Do not attempt to use the system in
extremely high or low temperature
conditions [below -4°F (-20°C) or
above 158°F (70°C)].
. To avoid draining the vehicle battery,
do not operate the system for more
than 15 minutes without starting the
engine.
PRECAUTIONS
Start the engine when using the Mobile
Entertainment System.
WARNING
The driver must not attempt to operate
the Mobile Entertainment System or
wear the headphones while the vehicle is
in motion so that full attention may be
given to vehicle operation.
Park the vehicle in a safe location and
apply the parking brake to view the
images on the front touch screen display
with the Mobile Entertainment System.
CAUTION
.Only operate the Mobile Entertain-
ment System while the engine is
running. Operating the Mobile Enter-
tainment System for extended peri-
ods of time with the engine turned off
can discharge the vehicle battery.
. Do not allow the system to get wet.
Excessive moisture, such as spilled
liquids, may cause the system to
malfunction.
3-36

UPDATING SYSTEM SOFTWARE
(if so equipped)
WARNING
TO AVOID RISK OF DEATH OR SER-
IOUS PERSONAL INJURY WHEN UP-
DATING THE SYSTEM SOFTWARE:
If you choose to park the vehicle within
range of a Wi-Fi connection (if so
equipped), park the vehicle in a secure,
safe well-ventilated location that is open
to the air. During the update process, if
you choose to park your vehicle, it should
be kept in a well ventilated area to avoid
exposure to carbon monoxide. Do not
breathe exhaust gases; they contain
colorless and odorless carbon monoxide.
Carbon monoxide is dangerous. It can
cause unconsciousness or death.
1.Apply the parking brake.
2. Remain with the vehicle while the
update is in process.
3. Do not allow children, pets or people
who may need assistance to remain in
the vehicle while the software is
updating.
NOTE:
The vehicle is not required to be parked
during the software update process. If the
vehicle disconnects from the Wi-Fi connec-
tion (if so equipped), it will resume when the
vehicle reconnects to a known Wi-Fi con-
nection.
INFO:
. The system prioritizes Wi-Fi connection
over TCU (Telematics Control Unit)
when Wi-Fi network connection is avail-
able.
. You will be charged separately when the
network communication is made via
smartphones.
. The download data size of software
updates can vary between 80 MB to
300 MB. If you use your smartphone as
a Wi-Fi connection, you may incur data
charges from your phone carrier. Please
connect to a secure WPA2 Wi-Fi net-
work to avoid potential phone carrier
data charges.
How to update from the pop-up
screen
When both of the following conditions are
met, the system informs the driver with a
pop-up on the screen when system software
update is available.
. [Auto] is selected under [Update Meth-
od].
“How to update from the system
menu” (page 5-6)
. Wi-Fi or TCU (Telematics Control Unit)
network connection is available.
“Wi-Fi Setting” (page 2-30)“INFINITI InTouchTMServices set-
tings” (page 5-15)
1. When the pop-up appears and prompts the driver to perform the system soft-
ware update, operate the system ac-
cording to the guides shown on the
screen to download the updates. An-
other pop-up will appear when down-
loading is complete.
2. After the system software update is complete, place the ignition switch in
the OFF position and leave the system
for 20 minutes without operating the
switches on the control panel and the
5. Information and vehicle settings
5-5

gency.
. Park the vehicle in a safe location and
set the parking brake before operat-
ing .
. Only use this service in case of an
emergency. There may be a penalty
for inappropriate use of the service.
. Radio waves could adversely affect
electric medical equipment. Indivi-
duals who use a pacemaker should
contact the device manufacturer re-
garding any possible effects before
using the system.
. The TCU (Telematics Control Unit)
antenna is installed inside the upper
central part of the instrument panel.
An occupant should not get any closer
to the antenna than specified by the
pacemaker manufacturer. The radio
waves from the TCU antenna may
adversely affect the operation of the
pacemaker while using the INFINITI
InTouch
TMServices.
Making an emergency call (Type A)
(if so equipped)
The is located near the map light.
1. Push .
2. When the line is connected, speak to the Response Specialist.
If you want to cancel the emergency call,
push and hold for a few seconds.
INFO:
. After is pushed, it may take some
time until the system initiates
connection, depending on the technical
environment and whether the TCU
(Telematics Control Unit) is being used
by other services. .
An indicator light on shows the
readiness of the emergency support
system. If the indicator light is not
illuminated, pushing does not
connect your vehicle to the Response
Specialist.
The indicator light blinks while con-
nected to the INFINITI InTouch
TMSer-
vices Response Center.
. Even when the indicator light is illumi-
nated, connection to the INFINITI In-
Touch
TMServices Response Center may
not be possible. If this occurs in an
emergency situation, contact the autho-
rities by other means.
. To avoid disconnecting the line, do not
place the ignition switch in the OFF
position.
5. Information and vehicle settings
5-13

Apple CarPlay®
WARNING
.Stop your vehicle in a safe location
and apply the parking brake before
connecting your iPhone® to the ve-
hicle or operating your connected
iPhone® for setup.
. If you are unable to devote full
attention to vehicle operation while
using Apple CarPlay®, pull off the
road to a safe location and stop your
vehicle.
You can use Apple CarPlay® by connecting a
compatible iPhone® to your vehicle using a
USB cable or wirelessly (if so equipped).
With Apple CarPlay®, your in-vehicle sys-
tem can be used as a display and a controller
for some of the iPhone® functions. Apple
CarPlay® features Siri® which enables op-
erations via voice controls. Visit Apple.com
for information about the functions that are
available and details about Apple’s privacy
policy.
Certain vehicle information (e.g. location and
speed) may be shared with your device while Apple CarPlay® is in use. Carrier charges
may apply to use Apple CarPlay®.
COMPATIBILITY
The following iPhone® models support
Apple CarPlay®.
Model
Firmware version
iPhone® 5 or la-
ter iOS 8.4 or later
Refer to the Apple website for more infor-
mation.
INFO:
. For best results, always update your
device to the latest software version.
. Apple CarPlay® will take the place of
your Bluetooth® audio and Bluetooth®
Hands-Free Phone functionality.
. Phone menu and access to the con-
nected phone through Voice Recognition
System will be disabled while Apple
CarPlay® is connected. To access your
phone, use the Siri® function or select
the phone icon in the Apple CarPlay® top
menu screen. .
When setting a route on the navigation
system (if so equipped), if you set a
destination with Apple CarPlay®, the
route setting of the navigation system
will be cancelled.
CONNECTING iPhone®
This system supports wireless Apple Car-
Play® (if so equipped). To connect Apple
CarPlay® wirelessly, the Bluetooth® and
Wi-Fi network must be available with the
in-vehicle system before operation.
“Setting devices” (page 2-28)“Wi-Fi Setting” (page 2-30)
INFO:
Depending on the device and firmware
version of the iPhone®, wireless Apple Car-
Play® (if so equipped) cannot be used.
Always update your device to the latest
software version.
Connecting with the USB cable
INFO:
To connect your iPhone® with the in-vehicle
system, it is recommended to use the Apple
Lightning
TMcable (Mfi certified) that was
5. Information and vehicle settings
5-19

5. Information and vehicle settings
Apple CarPlay® SYSTEM LIMITA-
TIONS
For all features of Apple CarPlay® to
operate correctly, it is necessary to have a
compatible iPhone®, a cellular connection
and a data plan.
When Apple CarPlay® is operating, system
performance is affected by the strength of
the cellular connection or performance of
the phone itself. If performance of the
system decreases:. Disconnect and reconnect your phone
. Cycle phone power off/on to restart
Changing government regulations may also
affect operation of Apple CarPlay®.
Android AutoTM
WARNING
. Stop your vehicle in a safe location
and apply the parking brake before
connecting your Android
TMphone to
the vehicle or operating your con-
nected Android phone for setup.
. If you are unable to devote full
attention to vehicle operation while
using Android Auto, pull off the road
to a safe location and stop your
vehicle.
You can use Android Auto by connecting a
compatible Android phone to your vehicle
via a USB cable. It is also recommended to
use the Android phone OEM cable that is
compatible with your phone.
With Android Auto, your in-vehicle system
can be used as a display and a controller for
some of the Android phone functions. Voice
control of some of the Android phone
functions is also possible with Android Auto.
Visit www.android.com/auto for informa-
tion about the functions that are available
and details about Google’s privacy policy. Certain vehicle information (e.g. location and
speed) may be shared with your device while
Android Auto is in use. Carrier charges may
apply to use Android Auto.
COMPATIBILITY
Only Android 5.0 (Lollipop) or later versions
are compatible with Android Auto. Refer to
the Android Auto website for more informa-
tion.
INFO:
. Download the Android Auto App from
Google Play
TMto Android phone in
advance.
. For best results, always update your
device to the latest Android software
and Android Auto App version. When
you connect the Android phone to the in-
vehicle system, it will automatically up-
date the Android software and Android
Auto App version.
. Android Auto will take the place of your
Bluetooth® audio and Bluetooth®
Hands-Free Phone functionality.
. When setting a route with the navigation
system (if so equipped), if you set a
destination with Android Auto, the route
5-24

6. Navigation (if so equipped)
— Even if the ferry preference is set toOFF, a route that uses a ferry line
may be suggested.
HOW TO UPDATE MAP DATA
WARNING
TO AVOID RISK OF DEATH OR SER-
IOUS PERSONAL INJURY WHEN UP-
DATING THE MAP SOFTWARE:
If you choose to park the vehicle within
range of a TCU (Telematics Control Unit)
or a Wi-Fi connection (if so equipped),
park the vehicle in a secure, safe well-
ventilated location that is open to the air.
During the update process, if you choose
to park your vehicle, it should be kept in a
well ventilated area to avoid exposure to
carbon monoxide. Do not breathe ex-
haust gases; they contain colorless and
odorless carbon monoxide. Carbon mon-
oxide is dangerous. It can cause uncon-
sciousness or death.
1.Apply the parking brake.
2. Remain with the vehicle while the
update is in process.
3. Do not allow children, pets or people
who may need assistance to remain in the vehicle while the software is
updating.
NOTE:
The vehicle is not required to be parked
during the map update process. If the
vehicle disconnects from the Wi-Fi connec-
tion (if so equipped), it will resume when the
vehicle reconnects to a known Wi-Fi con-
nection.
Navigation map data can be updated via
USB memory device, Wi-Fi (if so equipped)
or TCU (Telematics Control Unit).
Updating with USB memory
The navigation map data can be updated
with the latest information by downloading
a new map database to a USB memory
device and installing it in the vehicle.
For map update, use the USB memory with
the following specifications:
Supported media: USB2.0
Supported file system: FAT32
1. Push

INFINITI INTOUCHTMSERVICES
(if so equipped)
Symptom Possible cause Possible solution
The system cannot connect
to the INFINITI InTouch
TM
Services Data Center. A subscription for the INFINITI In-
Touch
TMServices has not been estab-
lished. Sign up for a subscription to the INFINITI InTouch
TMServices. For details
about subscriptions, contact the INFINITI InTouchTMServices support line
at 1-855-444-7244.
“INFINITI InTouchTMServices features” (page 5-8)
The communication line is busy. Try again after a short period of time.
The vehicle is in a location where it is
difficult to receive radio waves. When the vehicle moves to an area where radio waves can be transmitted
sufficiently, communication will be restored. When the icon on the display
shows that the vehicle is inside the communication area, the system can be
used.
TCU (Telematics Control Unit) is not
turned on. If the antenna icon does not show that the vehicle is inside the
communication area despite the fact that the vehicle is in that location,
contact the INFINITI InTouch
TMServices support line at 1-855-444-7244.“INFINITI InTouchTMServices features” (page 5-8)
Radio wave reception is not sufficient
for TCU (Telematics Control Unit) op-
eration. When the vehicle moves to an area where radio waves can be transmitted
sufficiently, communication will be restored. When the icon on the display
shows that the vehicle is inside the communication area, the system can be
used.
Some of the items that are
displayed on the menu
screen cannot be selected. The vehicle is being driven and some
menu items are disabled.
Stop the vehicle in a safe location and apply the parking brake before
operating the menu screen items.
Some parts of the screen are
not displayed. The vehicle is being driven and some
menu items are disabled. Operate the system after stopping the vehicle in a safe location and applying
the parking brake.
The system does not an-
nounce information. The volume level is set to the minimum. Adjust the volume level by operating
>on the control panel or
<-+> on the steering wheel while the system is announcing information.
8. Troubleshooting guide
8-19