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CONTINENTAL/GENERAL TIRE
LIMITED WARRANTY AND
ADJUSTMENT POLICY
This Limited Warranty and Adjustment
(the “Policy”) is issued by Continental Tire
North America, Inc. (the “Company”) and is
applicable for Continental/General-brand
original equipment tires and is a promise of
replacement under certain specified conditions.
This Policy applies to tires in normal service
displaying adjustable conditions (see Section
4) and does not require the existence of a
workmanship or material related condition
in order to qualify for adjustment. THIS
POLICY IS NOT A WARRANTY THAT
YOUR TIRE WILL NOT FAIL OR BECOME
UNSERVICEABLE IF NEGLECTED OR
MISTREATED.
1. ELIGIBILITY
a. This Policy applies to the owner of
Passenger Car, Light Truck and Serva-
Spare tires bearing Continental and
General brand name and serial numbers,
and operated in normal service.
b. Eligible tires must be the original
equipment tires, used on the vehicle on
which they were originally installed by the
vehicle manufacturer. c. Tires branded “used” are not eligible under
this Policy.
2. WHAT IS THE ADJUSTMENT
POLICY AND FOR HOW LONG?
Limited warranty coverage is for a maximum
period of 72 months from the date of
purchase* , determined by the new vehicle
registration date or new vehicle sales invoice
showing date of purchase.
If an eligible Passenger or Light Truck or Serva-
Spare tire, used in normal service, becomes
unserviceable from a condition other than
those listed under Section 4, during or after
the time or treadwear periods shown below,
it will be replaced with a comparable ** new
Continental or General brand tire according to
(A) and (B) below.
(A) Free Replacement Policy:
Time* Treadwear
Passenger TireFirst 12 Months or First
2/32nds, (whichever
comes first). Mounting &
balancing included free
of charge. Owner pays all
applicable taxes. Light Truck TireFirst 12 Months or First
2/32nds,(whichever
comes first). Mounting &
balancing included free
of charge. Owner pays all
applicable taxes. (Excluding
F.E.T.)
Serva-SpareNo Time Limit First
1/32nd, Mounting &
balancing included free
of charge. Owner pays all
applicable taxes.
(B) Pro Rata Replacement Policy:
Passenger/Light Truck Tires
After the “Free Replacement Policy”
expires (set forth in section 2A), and the
tire is still within 72 months from the date
of purchase*, you will pay, on a pro rata
basis, for a comparable** new Continental
or General brand replacement tire. A tire
is eligible for an adjustment on a pro rata
basis until the tread is worn down to the
tread wear indicators (2/32nds of an
inch of tread remaining). The tire tread
is worn out at this point and this Policy
ends regardless of time period. Owner
pays all applicable taxes (including F.E.T.),
mounting and balancing charges.
CONTINENTAL/GENERAL TIRE LIMITED WARRANTY
* At the time of claim, you need to present your new vehicle registration or new vehicle sales invoice showing date of purchase. If satisfactory proof-of-purchase date is not provided, the D.O.T.
certification date of manufacture (tire serial number) will be used.
** A “comparable” new Continental or General brand tire may be either the same tire line or the same basic construction but with a different sidewall or tread configuration. If a higher-priced tire is accepted
as replacement, the owner will pay the difference in price. Any tire replaced under this Policy will be covered by the current Continental or General Tire Limited Warranty and Adjustment Policy.
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