2020 INFINITI Q50 service

• VEHICLE OWNER’S MANUAL
•
INFINITI CLIENT
SUPPORT
1-800-662-6200
Support is alw
ays available if your Infiniti retailer cannot assist you or you
would like to provide INFINITI directly with comments or questions.
• INFINITI ROADSIDE ASSISTANCE 1-800-662-6200 ( option 1)
As part o
f the Infiniti Total Ownership Experience®, Roadside Assistance
is available to you, 24 hours a day 365 days a year, for emergency
roadside assistance.
• INFINITI ELITE® EXTENDED PROTECTION PROGRAM 1-800-662-6200 Infiniti Elite® Assurance Products provide you with quality long-term
protection and enhanced peace of mind.
• INFINITI FINANCIAL SERVICES CLIENT SUPPORT 1-800-627-4437 F
or client support with your Infiniti Financial Services loan or lease.
• INFINITI FINANCIAL SERVICES www.infinitifinance.com
U
se the IFS Online Account Manager to check your account status, schedule
recurring payments and access important forms.
• OWNER PORTAL 1-855-444-7244
www
.owners.InfinitiUSA.com/iowners



Y

our Infiniti Owner Portal account contains your personal preferences, vehicle
information and links to key vehicle features and services.
• INFINITI INT OUCH™ 1-855-444-7244 usa.infinitiintouch.com
This suit
e of digital alerts and remote services is your direct link to personal
security, convenience and confidence.
• SiriusXM® RADIO 1-877-447-0011 F
or support with your SiriusXM® subscription.
• INFINITIUSA.COM www.InfinitiUSA.com/bluetooth
R
eference this site for a list of compatible cellular phones and instructions on
how to pair your cellular phone to your vehicle.
• INFINITI ELE CTRONIC QUICK REFERENCE GUIDE (Use the Quick Response (QR) code or URL on this page or on the back cover).
Helpful Resources
BELOW IS A LIST OF HELPFUL RESOURCES THAT CAN BE USED TO LEARN MORE ABOUT THE VEHICLE’S SYSTEMS AND FEATURE OPERATIONS.
To view detailed instructional videos, go to
www.infinitiquickguide.com/2020/q50 or snap this barcode with an appropriate barcode reader.

Additional information about your vehicle is also available in your Owner’s Manual, INFINITI InTouch™ Owner’s Manual and at www.InfinitiUSA.com.
Table of Contents
• A cellular telephone should not be used for any purpose while
driving so full attention may be
given to vehicle operation.
•
Alw

ays wear your seat belt.
•

Supplemen
tal air bags do not
replace proper seat belt usage. • Childr
en 12 and under
should always ride in the
rear seat properly secured in
child restraints or seat belts
according to their age
and weight.
• Do not drink and drive.For more information, refer to the “Safety — Seats,
seat belts and supplemental restraint system (section
1)”, the “Monitor, climate, audio, phone and voice
recognition systems (section 4)” and the “Starting
and driving (section 5)” of your Owner’s Manual.
PLEASE SEE YOUR OWNER’S MANUAL FOR IMPORTANT SAFETY INFORMATION AND SYSTEM OPERATION LIMITATIONS.
Cockpit Overview ........................................................................\
............ 1
Instrumen t Panel ........................................................................\
............. 3
Meters and Gauges
........................................................................\
........ 5
Locking and Unlocking your Vehicle via the Door Handle
............7
Automatic Drive Positioner (if so equipped)
....................................7
Starting/Stopping the Engine
............................................................. 8
HomeLink
® Universal Transceiver (if so equipped)..........................8
Heater and Air Conditioner (automatic) ............................................9
Wiper and Washer Switch
................................................................. 10
Vehicle Information Display


................................................................ 11
Fuel-filler Door


........................................................................\
...............12
Seat Adjustments
........................................................................\
..........12 Clock Set/Adjustment
........................................................................\
..13
Connecting your Cellular Phone or Device via Bluetooth
® ..........13
Blue
tooth® Hands-free Phone System ............................................ 14
F
M/AM/HD/SiriusXM® Radio (if so equipped) ............................. 1 5
Apple CarPlay®........................................................................\
............... 16
Android Auto™
........................................................................\
................ 17
Navigation System (if so equipped)
.................................................. 18
INFINITI InTouch™ Services (if so equipped)
...................................19
Upper Display (Shortcut Menu)
......................................................... 20
Intelligent Cruise Control (if so equipped)
.......................................21
Cruise Control (if so equipped)
........................................................... 21

10
To turn the rain sensor function on and off:
1.

Pr
ess the MENU button below the lower display.
2.


Select the
“Settings” key and then the “Comfort &
Convenience” key
on the display.
3

.



Select the

“Rain Sensor” key
to toggle the
feature ON and OFF.
When the rain-sensing function is disabled, the AUTO
position on the wiper stalk will work in conventional
intermittent mode.
WIPER BLADE REPLACEMENT PROCEDURE
The windshield wipers must be in the service position in order
to replace the wiper blades. To move the wiper blades to the
service position:
• When the ignition swit

ch is in the ON position or within
60 seconds of placing the ignition switch in the OFF
position, lift the windshield wiper and washer lever
upwards twice in less than 0.5 seconds. The windshield
wipers will move to the service position automatically, and
the wiper blades can now be replaced.
To move the wiper blades back to the original position:
•


Plac

e the wiper arm in the down position and lift the wiper
and washer lever up for more than 1 second, or lower the
lever down to operate at any wiper speed.
Wiper and Washer Switch
Move the lever up or down to one of
the following positions to operate the
windshield wipers:
MIST
One sw

eep operation
OFF

Wipers ar

e OFF
AUTO

Speed-sensing and
r

ain-sensing automatic wipe
LO



C

ontinuous wipe, slow
HI

C

ontinuous wipe, fast
To adjust the wiper sensitivity for the AUTO
setting, twist the control ring
.
Pull the lever
toward you to operate the
windshield washer.
Please see your Owner’s Manual for important safety information, system limitations, and additional operating and feature information.

19
INFINITI InTouch™ Services (if so equipped)
If equipped, your vehicle may include INFINITI
InTouch™ connected features and services
such as emergency SOS calling, Automatic
Collision Notification, Wi-Fi, Remote Services,
Navigation, Bluetooth and more.
For complete information about your INFINITI
InTouch™ features and services, please visit
usa.infinitiintouch.com or
call 1-855-444-7244. For frequently
asked questions, please visit
www.infinitiusa.com/intouch/faq.
To access INFINITI InTouch™ Services:
1.

Pr
ess the MENU button
under
the lower display.
2.



Select the

“InTouch Services” key
on
the lower display.



·


Pr

ess the in-vehicle telematics SOS
button
(if so equipped) in case of an
emergency, located above and in front of
the rearview mirror. INFINITI INTOUCH™
SERVICES ENROLLMENT
1.


Cr
eate an INFINITI
Owner Portal account.
( https://owners.infinitiusa.com/iowners/)
2.

F
rom your INFINITI Owner
Portal account, enroll in INFINITI
InTouch™ Services.
3
.
Do
wnload the INFINITI InTouch™
Services companion app from the App
store and log in using your INFINITI
Owner Portal ID and password.
Available services may include:
•

A
utomatic Collision Notification
•

Emergency Call
•

Wi-Fi
Please see your INFINITI InTouch™ Owner’s Manual for important safety information, system limitations, and additional operating and feature information.