2020 INFINITI Q50 phone

INFINITI CUSTOMER CARE PROGRAM
INFINITI CARES ...
Both INFINITI and your INFINITI retailer are dedicated to serving all your automotive needs. Your satisfaction with your vehicle and your
INFINITI retailer are our primary concerns. Your INFINITI retailer is always available to assist you with all your automobile sales and service
needs.
However, if there is something that your
INFINITI retailer cannot assist you with or
you would like to provide INFINITI directly
with comments or questions, please contact
our (INFINITI’s) Consumer Affairs Depart-
ment using our toll-free number:For U.S. customers1-800-662-6200
For Canadian customers 1-800-361-4792
The Consumer Affairs Department will ask
for the following information:
. Your name, address, and telephone num-
ber
. Vehicle identification number (on dash
panel)
. Date of purchase
. Current odometer reading
. Your INFINITI retailer’s name
. Your comments or questions
OR You can write to INFINITI with the informa-
tion on the left at:
For U.S. customersINFINITI Division
Nissan North America, Inc.
Consumer Affairs Department
P.O. Box 685003
Franklin, TN 37068-5003
or via e-mail at:
[email protected]
For Canadian customers INFINITI Division
Nissan Canada Inc.
5290 Orbitor Drive
Mississauga, Ontario L4W 4Z5
or via e-mail at:
information.centre@nissancanada.
com If you prefer, visit us at:
www.infinitiUSA.com (for U.S. customer) or
www.infiniti.ca (for Canadian customers)
We appreciate your interest in INFINITI and
thank you for buying a quality INFINITI
vehicle.

Illustrated table of contents0
Safety — Seats, seat belts and supplemental restraint
system1
Instruments and controls
Pre-driving checks and adjustments
Monitor, climate, audio, phone and voice recognition
systems
Starting and driving
In case of emergency
Appearance and care
Do-it-yourself
Maintenance and schedules
Technical and consumer information
2
3
4
5
6
7
8
9
10
Table of
Contents
11Index

0-6Illustrated table of contents
WAA0093X
1. Side ventilator (P.4-35)
2. Headlight, fog light and turn signalswitch (P.2-34)
3. Steering wheel — Horn (P.2-41)
— Driver supplemental air bag (P.1-40) — Heated steering wheel (if so
equipped) (P.2-43)
— Power steering (P.5-124)
4. Windshield wiper and washer switch (P.2-31)
5. Hazard warning flasher switch (P.6-2) 6. Shift lever (P.5-16)
7. INFINITI controller*
8. Vehicle Dynamic Control (VDC) OFF
switch (P.2-41, P.5-129)
9. Trunk lid release switch (P.3-23)
10. Instrument brightness control switch (P.2-40)
11. TRIP/RESET switch for twin trip od- ometer (P.2-7)
12. Electric tilting/telescopic steering wheel switch (if so equipped) (P.3-27)
13. Manual tilting/telescopic steering wheel lever (if so equipped) (P.3-27)
14. Steering-wheel-mounted controls (left side)
— Audio control steering switch*
— Hands-Free Phone System switch*
— Voice recognition system switch*
15. Steering-wheel-mounted controls (right side)
— Trip computer switches (P.2-26)
— Cruise control switches (if so
equipped) (P.5-69)
— Intelligent Cruise Control (ICC)
switches (if so equipped) (P.5-71)
— Dynamic driver assistance switch (if
so equipped) (P. 5-25, P.5-33, P.5-48,
P.5-92)
COCKPIT

WAA0093X
1. Side ventilator (P.4-35)
2. Headlight, fog light and turn signalswitch (P.2-34)
3. Steering wheel — Horn (P.2-41)
— Driver supplemental air bag (P.1-40) — Heated steering wheel (if so
equipped) (P.2-43)
— Power steering (P.5-124)
4. Windshield wiper and washer switch (P.2-31)
5. Hazard warning flasher switch (P.6-2) 6. Shift lever (P.5-16)
7. INFINITI controller*
8. Vehicle Dynamic Control (VDC) OFF
switch (P.2-41, P.5-129)
9. Trunk lid release switch (P.3-23)
10. Instrument brightness control switch (P.2-40)
11. TRIP/RESET switch for twin trip od- ometer (P.2-7)
12. Electric tilting/telescopic steering wheel switch (P.3-27)
13. Manual tilting/telescopic steering wheel lever (P.3-27)
14. Steering-wheel-mounted controls (left side)
— Audio control steering switch*
— Hands-Free Phone System switch*
— Voice recognition system switch*
15. Steering-wheel-mounted controls (right side)
— Trip computer switch (P.2-26)
— Cruise control switches (if so
equipped) (P.5-69)
— Intelligent Cruise Control (ICC)
switches (if so equipped) (P.5-71)
— Dynamic driver assistance switch (if
so equipped) (P. 5-25, P.5-33, P.5-48,
P.5-92)
Instruments and controls2-3
COCKPIT

CAUTION
.Be sure to carry the Intelligent Key
with you when operating the vehicle.
. Never leave the Intelligent Key in the
vehicle when you leave the vehicle.
The Intelligent Key is always communicating
with the vehicle as it receives radio waves.
The Intelligent Key system transmits weak
radio waves. Environmental conditions may
interfere with the operation of the Intelligent
Key system under the following operating
conditions.
. When operating near a location where
strong radio waves are transmitted, such
as a TV tower, power station and broad-
casting station.
. When in possession of wireless equip-
ment, such as a cellular telephone,
transceiver, and CB radio.
. When the Intelligent Key is in contact
with or covered by metallic materials.
. When any type of radio wave remote
control is used nearby.
. When the Intelligent Key is placed near
an electric appliance such as a personal
computer. .
When the vehicle is parked near a parking
meter.
In such cases, correct the operating condi-
tions before using the Intelligent Key func-
tion or use the mechanical key.
Although the life of the battery varies
depending on the operating conditions, the
battery’s life is approximately 2 years. If the
battery is discharged, replace it with a new
one.
When the Intelligent Key battery is almost
discharged, see “Intelligent Key battery dis-
charge” (P.5-14) to start the engine.
Since the Intelligent Key is continuously
receiving radio waves, if the key is left near
equipment which transmits strong radio
waves, such as signals from a TV and
personal computer, the battery life may
become shorter.
For information regarding replacement of a
battery, see “Intelligent Key battery replace-
ment” (P.8-19).
As many as 4 Intelligent Keys can be
registered and used with one vehicle. For
information about the purchase and use of
additional Intelligent Keys, contact an
INFINITI retailer.
CAUTION
. Do not allow the Intelligent Key,
which contains electrical compo-
nents, to come into contact with
water or salt water. This could affect
the system function.
. Do not drop the Intelligent Key.
. Do not strike the Intelligent Key
sharply against another object.
. Do not change or modify the Intelli-
gent Key.
. Wetting may damage the Intelligent
Key. If the Intelligent Key gets wet,
immediately wipe until it is comple-
tely dry.
. Do not place the Intelligent Key for
an extended period in an area where
temperatures exceed 140°F (60°C).
. If the outside temperature is below
14°F (−10°C), the battery of the
Intelligent Key may not function
properly.
. Do not attach the Intelligent Key
with a key holder that contains a
magnet.
. Do not place the Intelligent Key near
equipment that produces a magnetic
field, such as a TV, audio equipment
Pre-driving checks and adjustments3-7

4 Monitor, climate, audio, phone and voice re-cognition systems
INFINITI InTouchTMOwner’s Manual ........................ 4-2
Safety precautions ........................................................... 4-2
RearView Monitor (if so equipped) ............................. 4-3
RearView Monitor system operation .................... 4-4
How to read the displayed lines ............................. 4-4
Difference between predictive and actual
distances ........................................................................\
4-5
How to park with predictive course lines ............ 4-6
RearView Monitor settings ...................................... 4-7
RearView Monitor system limitations ................... 4-9
System maintenance ............................................... 4-10
Around View
®Monitor (if so equipped) .................. 4-11
Around View®Monitor system operation ......... 4-12
Around View®Monitor settings .......................... 4-20
Around View®Monitor system limitations ........ 4-22
System maintenance ............................................... 4-24
Camera aiding sonar function (for models with
Around View
®Monitor) ................................................ 4-25
Sonar system operation .......................................... 4-26
Turning on and off the sonar function ............... 4-26
Sonar system limitations ......................................... 4-29 System maintenance .............................................. 4-29
Moving Object Detection (MOD)
(if so equipped) .............................................................. 4-30
MOD system operation ......................................... 4-31
Turning the MOD system ON and OFF ........... 4-32
MOD system limitations ....................................... 4-33
System maintenance ............................................. 4-34
Ventilators ........................................................................\
4-35 Center ventilators ................................................... 4-35
Side ventilators ........................................................ 4-35
Rear ventilators ....................................................... 4-35
Heater and air conditioner .......................................... 4-36 Automatic air conditioner ..................................... 4-37
Climate settings ....................................................... 4-41
Operating tips .......................................................... 4-41
Servicing air conditioner ....................................... 4-42
Antenna ........................................................................\
... 4-43 Window antenna .................................................... 4-43
Satellite antenna .................................................... 4-43
Car phone or CB radio ................................................ 4-43

4-2Monitor, climate, audio, phone and voice recognition systems
Refer to the INFINITI InTouchTMOwner’s
Manual that includes the following informa-
tion.
. Navigation system (if so equipped)
. Audio system
. Bluetooth
®Hands-Free Phone system
. INFINITI InTouchTMServices (if so
equipped)
. SiriusXM Traffic
TM(if so equipped)
. SiriusXM®Travel Link (if so equipped)
. SiriusXM®Radio
. Viewing information
. Other settings
. Voice recognition (if so equipped)
. Meter settings
. General system information
WARNING
.Do not adjust the display controls,
heater and air conditioner controls or
audio controls while driving so that
full attention may be given to vehicle
operation.
. If you noticed any foreign objects
entering the system hardware, spilled
liquid on the system, or noticed
smoke or fumes coming out from the
system, or any other unusual opera-
tion is observed, stop using the
system immediately and contact the
nearest INFINITI retailer. Ignoring
such conditions may lead to an acci-
dent, fire or electric shock.
. Do not disassemble or modify this
system. If you do, it may lead to an
accident, fire, or electric shock.
. Park the vehicle in a safe location and
apply the parking brake to view
images on the touch screen display.
CAUTION
.Do not use the system when the
engine is not running for extended
periods of time to prevent battery
discharge.
. The glass screen on the liquid crystal
display may break if it is hit with a
hard or sharp object. If the glass
screen breaks, do not touch it. Doing
so could result in an injury.
. Extreme temperature conditions [be-
low −4°F (−20°C) and above 158°F
(70°C)] could affect the performance
of the system.
INFINITI INTOUCHTMOWNER’S MANUALSAFETY PRECAUTIONS

WAE0191X
1. Upper touch-screen display (upper dis-play)
2. Lower touch-screen display (lower dis- play)
3. MENU button
WARNING
Failure to follow the warnings and
instructions for proper use of the Rear-
View Monitor system could result in
serious injury or death.
. The RearView Monitor is a conveni-
ence but it is not a substitute for
proper backing. Always turn and look
out the windows, and check mirrors
to be sure that it is safe to move
before operating the vehicle. Always
back up slowly.
. The system is designed as an aid to
the driver in showing large stationary
objects directly behind the vehicle, to
help avoid damaging the vehicle.
. The distance guide line and the
vehicle width line should be used as
a reference only when the vehicle is
on a level paved surface. The distance
viewed on the monitor is for refer-
ence only and may be different than
the actual distance between the
vehicle and displayed objects.
Monitor, climate, audio, phone and voice recognition systems4-3
REARVIEW MONITOR (if so equipped)