2020 INFINITI Q50 service

CALIFORNIA PROPOSITION 65 WARNING
WARNING
Operating, servicing and maintaining a passenger
vehicle or off-highway motor vehicle can expose you to
chemicals including engine exhaust, carbon monoxide,
phthalates, and lead, which are known to the State of
California to cause cancer and birth defects or other
reproductive harm. To minimize exposure, avoid
breathing exhaust, do not idle the engine except as
necessary, service your vehicle in a well-ventilated area
and wear gloves or wash your hands frequently when
servicing your vehicle. For more information go to
www.P65Warnings.ca.gov/passenger-vehicle.

INFINITI CUSTOMER CARE PROGRAM
INFINITI CARES ...
Both INFINITI and your INFINITI retailer are dedicated to serving all your automotive needs. Your satisfaction with your vehicle and your
INFINITI retailer are our primary concerns. Your INFINITI retailer is always available to assist you with all your automobile sales and service
needs.
However, if there is something that your
INFINITI retailer cannot assist you with or
you would like to provide INFINITI directly
with comments or questions, please contact
our (INFINITI’s) Consumer Affairs Depart-
ment using our toll-free number:For U.S. customers1-800-662-6200
For Canadian customers 1-800-361-4792
The Consumer Affairs Department will ask
for the following information:
. Your name, address, and telephone num-
ber
. Vehicle identification number (on dash
panel)
. Date of purchase
. Current odometer reading
. Your INFINITI retailer’s name
. Your comments or questions
OR You can write to INFINITI with the informa-
tion on the left at:
For U.S. customersINFINITI Division
Nissan North America, Inc.
Consumer Affairs Department
P.O. Box 685003
Franklin, TN 37068-5003
or via e-mail at:
[email protected]
For Canadian customers INFINITI Division
Nissan Canada Inc.
5290 Orbitor Drive
Mississauga, Ontario L4W 4Z5
or via e-mail at:
information.centre@nissancanada.
com If you prefer, visit us at:
www.infinitiUSA.com (for U.S. customer) or
www.infiniti.ca (for Canadian customers)
We appreciate your interest in INFINITI and
thank you for buying a quality INFINITI
vehicle.

SSS0016
SSS0014
WARNING
.Every person who drives or rides in
this vehicle should use a seat belt at
all times. Children should be properly
restrained in the rear seat and, if
appropriate, in a child restraint.
. The seat belt should be properly
adjusted to a snug fit. Failure to do
so may reduce the effectiveness of
the entire restraint system and in-
crease the chance or severity of injury
in an accident. Serious injury or death
can occur if the seat belt is not worn
properly.
. Always route the shoulder belt over
your shoulder and across your chest.
Never run the belt behind your back,
under your arm or across your neck.
The belt should be away from your
face and neck, but not falling off your
shoulder.
. Position the lap belt as low and snug
as possible AROUND THE HIPS, NOT
THE WAIST. A lap belt worn too high
could increase the risk of internal
injuries in an accident.
. Be sure the seat belt tongue is
securely fastened to the proper
buckle. .
Do not wear the seat belt inside out
or twisted. Doing so may reduce its
effectiveness.
. Do not allow more than one person to
use the same seat belt.
. Never carry more people in the ve-
hicle than there are seat belts.
. If the seat belt warning light glows
continuously while the ignition is
turned ON with all doors closed and
all seat belts fastened, it may indicate
a malfunction in the system. Have the
system checked. It is recommended
you visit an INFINITI retailer for this
service.
. No changes should be made to the
seat belt system. For example, do not
modify the seat belt, add material or
install devices that may change the
seat belt routing or tension. Doing so
may affect the operation of the seat
belt system. Modifying or tampering
with the seat belt system may result
in serious personal injury.
. Once a seat belt pretensioner has
activated, it cannot be reused and
must be replaced together with the
retractor. It is recommended you visit
an INFINITI retailer for this service.
Safety — Seats, seat belts and supplemental restraint system1-13

1-14Safety — Seats, seat belts and supplemental restraint system
.All seat belt assemblies, including
retractors and attaching hardware,
should be inspected after any colli-
sion. It is recommended you visit an
INFINITI retailer for this service.
INFINITI recommends that all seat
belt assemblies in use during a colli-
sion be replaced unless the collision
was minor and the belts show no
damage and continue to operate
properly. Seat belt assemblies not in
use during a collision should also be
inspected and replaced if either da-
mage or improper operation is noted.
. All child restraints and attaching
hardware should be inspected after
any collision. Always follow the re-
straint manufacturer’s inspection in-
structions and replacement
recommendations. The child re-
straints should be replaced if they
are damaged.
PREGNANT WOMEN
INFINITI recommends that pregnant women
use seat belts. The seat belt should be worn
snug, and always position the lap belt as low
as possible around the hips, not the waist,
and place the shoulder belt over your
shoulder and across your chest. Never run
the lap/shoulder belt over your abdominal area. Contact your doctor for specific re-
commendations.
INJURED PERSONS
INFINITI recommends that injured persons
use seat belts, depending on the injury.
Check with your doctor for specific recom-
mendations.
PRE-CRASH SEAT BELTS WITH
COMFORT FUNCTION (front
seats) (if so equipped)
The pre-crash seat belt tightens the seat belt
with a motor to help restrain front seat
occupants. This helps reduce the risk of
injury in a collision.
The motor retracts the seat belt under the
following emergency conditions:
.
During emergency braking.
. During sudden steering maneuvers.
. Activation of the Forward Emergency
Braking (FEB) system. (See “Forward
Emergency Braking (FEB)” (P.5-103).)
The pre-crash seat belt will not be active
when:
. The seat belt is not fastened.
. The vehicle speed is under 10 MPH (15
km/h) during emergency braking.
. The vehicle speed is under 19 MPH (30
km/h) during sudden steering maneu- vers.
The pre-crash seat belt will not be active
when the brake pedal is not depressed
except when sudden steering maneuvers
occur or the FEB system activates.
The motor also retracts the seat belt when
the seat belt is fastened or unfastened.
When the seat belt is fastened, the motor
tightens the seat belt for a snug fit. When
the seat belt is unfastened, the motor
retracts the seat belt. If the seat belt is not
fully retracted, the motor retracts the seat
belt when the door is opened.
Always wear your seat belt correctly and sit
upright and well back.
If the motor cannot retract the seat belt
when the seat belt is fastened or unfas-
tened, it may indicate the pre-crash seat belt
system has a malfunction. It is recommended
you have an INFINITI retailer check and
repair the system.
When the seat belt is retracted repeatedly in
a short period of time, the motor may not be
able to retract the seat belt. After a few
minutes, the motor normally reactivates and
retracts the seat belt. If the seat belt still
cannot be retracted by the motor, the pre-
crash seat belt system has a malfunction.
Have the system checked and repaired. It is
recommended you visit an INFINITI retailer
for this service.

restrict further belt movement.
If the retractor does not lock during this
check, get the system checked. It is recom-
mended you visit an INFINITI retailer for this
service, or to learn more about seat belt
operation.
SSS1084
Center of rear seat
The center seat belt buckle is identified by
the CENTER mark. The center seat belt
tongue can be fastened onlyinto the center
seat belt.
SSS0294A
Shoulder belt height adjustment
(front seats)
The shoulder belt anchor height should be
adjusted to the position best for you. (See
“Precautions on seat belt usage” (P.1-12).)
To adjust, push the button
, and then move
the shoulder belt anchor to the desired
position, so that the belt passes over the
center of the shoulder. The belt should be
away from your face and neck, but not
falling off of your shoulder. Release the
adjustment button to lock the shoulder belt
anchor into position.
Safety — Seats, seat belts and supplemental restraint system1-17

SSS0643
LATCH webbing-mounted attachment
Installing child restraint LATCH
lower anchor attachments
LATCH compatible child restraints include
two rigid or webbing-mounted attachments
that can be connected to two anchors
located at certain seating positions in your
vehicle. With this system, you do not have to
use a vehicle seat belt to secure the child
restraint. Check your child restraint for a
label stating that it is compatible with
LATCH. This information may also be in
the instructions provided by the child re-
straint manufacturer.
SSS0644
LATCH rigid-mounted attachment
When installing a child restraint, carefully
read and follow the instructions in this
manual and those supplied with the child
restraint.
JVR0258X
Top tether anchor point locations
Anchor points are located on the rear parcel
shelf.
If you have any questions when installing a
top tether strap child restraint on the rear
seat, it is recommended you visit an
INFINITI retailer for this service.
WARNING
Child restraint anchorages are designed
to withstand only those loads imposed
by correctly fitted child restraints. Under
no circumstances are they to be used to
attach adult seat belts, or other items or
Safety — Seats, seat belts and supplemental restraint system1-25

The child restraint top tether strap must be
used when installing the child restraint with
the LATCH lower anchor attachments.
First, secure the child restraint with the
LATCH lower anchors (rear outboard seat-
ing positions only).
1. Flip up the anchor cover from the anchorpoint which is located directly behind the
child restraint.
2. If necessary, raise or remove the head restraint or headrest to position the top
tether strap over the top of the seatback.
If the head restraint or headrest is
removed, store it in a secure place. Be
sure to reinstall the head restraint or
headrest when the child restraint is
removed.
See “Head restraints/headrests” (P.1-
8) for head restraint or headrest adjust-
ment, removal and installation informa-
tion.
Position the top tether strap over the top
of the seatback.
3. Secure the tether strap to the tether anchor point on the rear parcel shelf.
4. Refer to the appropriate child restraint installation procedure steps in this sec-
tion before tightening the tether strap.
If you have any questions when installing a
top tether strap, it is recommended you visit an INFINITI retailer for this service.
FORWARD-FACING CHILD RE-
STRAINT INSTALLATION USING
THE SEAT BELTS
WARNING
The three-point seat belt with Auto-
matic Locking Retractor (ALR) must be
used when installing a child restraint.
Failure to use the ALR mode will result in
the child restraint not being properly
secured. The restraint could tip over or
be loose and cause injury to a child in a
sudden stop or collision. Also, it can
change the operation of the front pas-
senger air bag. See “Front passenger air
bag and status light” (P.1-48).
SSS0640
Forward-facing (front passenger seat) —
step 1
Refer to all Warnings and Cautions in the
“Child safety” and “Child restraints” sections
before installing a child restraint.
Do not use the lower anchors if the com-
bined weight of the child and the child
restraint exceeds 65 lbs (29.5 kg). If the
combined weight of the child and the child
restraint is greater than 65 lbs (29.5 kg), use
the vehicle’s seat belt (not the lower an-
chors) to install the child restraint. Be sure to
follow the child restraint manufacturer’s
instructions for installation.
Follow these steps to install a forward-
facing child restraint using the vehicle seat
belt in the rear seats or in the front
Safety — Seats, seat belts and supplemental restraint system1-33

1-36Safety — Seats, seat belts and supplemental restraint system
9. Check to make sure the child restraint isproperly secured prior to each use. If the
seat belt is not locked, repeat steps 2
through 8.
JVR0192X
Forward-facing — step 10
10. If the child restraint is installed in the front passenger seat, place the ignition
switch in the ON position. The front
passenger air bag status light
should
illuminate. If this light is not illuminated,
see “Front passenger air bag and status
light” (P.1-48). Move the child restraint
to another seating position. Have the
system checked. It is recommended you
visit an INFINITI retailer for this service.
After the child restraint is removed and the
seat belt is fully retracted, the ALR mode
(child restraint mode) is canceled.
JVR0258X
Installing top tether strap
WARNING
Child restraint anchorages are designed
to withstand only those loads imposed
by correctly fitted child restraints. Under
no circumstances are they to be used to
attach adult seat belts, or other items or
equipment to the vehicle. Doing so could
damage the child restraint anchorages.
The child restraint will not be properly
installed using the damaged anchorage,
and a child could be seriously injured or
killed in a collision.