2020 INFINITI Q50 ESP

*Areas with numerous tall trees
*In canyons
INFO:
The GPS antenna is located on the instru-
ment panel inside the vehicle. Do not place
any objects, especially cellular phones or
transceivers, on the instrument panel. Be-
cause the strength of the GPS signal is
approximately one billionth of that of TV
waves, phones and transceivers will affect
or may totally disrupt the signal.
Incorrect display of vehicle position
The following cases may affect the display
accuracy of the vehicle’s position or traveling
direction. The accuracy will return to normal
if the driving conditions return to normal.
* When there is a similar road nearby.
*When the vehicle is traveling in an area
with a grid pattern road system.
*When the vehicle is passing through a
large Y-shaped intersection/junction.
6. Navigation (if so equipped)
6-57

6. Navigation (if so equipped)
Voice guidance will be repeated.
Notes on voice guidance
.Voice guidance in this system should be
regarded as a supplementary function.
When driving the vehicle, check the route
on the map and follow the actual roads
and traffic regulations.
. Voice guidance is activated only for
intersections with certain conditions.
There may be cases where the vehicle
has to turn, but voice guidance is not
provided.
. Voice guidance contents may vary, de-
pending on the direction of the turn and
the type of intersection.
. The voice guidance timing will vary
depending on the situation.
. When the vehicle has deviated from the
suggested route, voice guidance is not
available. The system will not announce
this. Refer to the map and recalculate the
route.
“Recalculating route” (page 6-36)
. Voice guidance may not accurately cor-
respond with road numbers and direc-
tions at freeway junctions. .
Voice guidance may not accurately cor-
respond to street names at freeway
exits.
. The displayed street names may some-
times differ from the actual names.
. Voice guidance is not available when the
[Guidance Voice] is turned off.
“Volume and Beeps settings”
(page 2-32)
. Voice guidance will start when the
vehicle enters the suggested route. Refer
to the map for directions to the starting
point of the route.
. When approaching a waypoint, voice
guidance will announce, “You have ar-
rived at waypoint 1 (2, 3, 4,...).” Voice
guidance will switch to the next section
of the route. When voice guidance is not
available, refer to the map for directions.
. In some cases, voice guidance ends
before arrival at the destination. Refer
to the destination icon on the map to
reach the destination.
. If the system recognizes on which side
the destination (waypoint) is located,
voice guidance will announce “on the
right/left” after announcing the arrival at the destination.
. Voice guidance may be partially opera-
tional or inoperative due to the angle of
roads at an intersection.
. Because freeway lane information is
available only for approximately 7,000
major freeways in North America, it is
not possible to display information for all
junctions and exits.
. Freeway exit information may differ
from the information on the actual exit
signs.
. Because it is not possible to consider
data concerning roads that are season-
ally available or unavailable, a route may
be displayed that does not match the
actual traffic restrictions. Be sure to
follow the actual traffic restrictions
while driving.
. Canada and Alaska contain many roads
with incomplete map data. As a result,
when searching for a route, the route
may include roads with incomplete data.
In regions where road data is not
complete, voice guidance may stop for
long periods of time. Be sure to follow
the actual traffic restrictions while driv-
ing.
6-60

ROUTE CALCULATION
.The suggested route may not be the
shortest, nor are other circumstances
such as traffic jams considered.
. Because of the inevitable difference in
road conditions and circumstances be-
tween the time you use this system and
the time the information was produced
for the map data, there may be discre-
pancies in roads and regulations. In such
cases, actual road conditions and regula-
tions take precedence over map data
information.
. During route calculation, the map will not
scroll, however the vehicle icon will move
according to the actual vehicle’s move-
ment.
. In some cases, after the calculation is
complete, the calculated route may not
be immediately displayed.
. Waypoints that have been passed will be
disregarded by rerouting calculation.
. If you scroll the map while the suggested
route is being drawn, it may take more
time to finish drawing.
. Route calculation may not be completed
in the following cases. — If there is no main road within a range
of 1.5 miles (2.5 km) from the vehicle,
a message saying so will appear on
the screen. Try recalculating when the
vehicle is closer to a main road.
— If there is no main road within a range of 1.5 miles (2.5 km) from the desti-
nation or waypoint, a message saying
so will appear on the screen. Try
setting the location closer to a main
road.
— If the vehicle is too close to the destination or if there are no roads
to the destination, a message saying
so will appear on the screen.
— If it is impossible to reach the destina- tion or waypoints because of traffic
regulations, etc.
— If the only route to reach the destina- tion or waypoints is extremely com-
plicated.
. The following may occur when the route
is displayed.
— If you calculate a route on a main road, the starting point of the route may
not exactly match the current vehicle
location. — The endpoint of the route may not
exactly match the destination.
— If you calculate a route on a main road, the system may display a route from
another main road. This may be
because the position of the vehicle
icon is not accurate. In this case, park
the vehicle in a safe location and reset
the vehicle icon, or continue driving to
see if the position of the vehicle icon
is automatically adjusted before re-
calculating the route.
— There are cases in which the system shows an indirect route to reach the
destination or waypoints, if you set
them from stored or facility informa-
tion. In order to correct this, you must
be careful about the traffic direction,
especially when lanes with different
travel directions are shown sepa-
rately, such as interchanges and ser-
vice areas.
— This system makes no distinction be- tween limited traffic control and total
control (blockage). It may show an
indirect route even if the road is
usable.
6. Navigation (if so equipped)
6-61

6. Navigation (if so equipped)
displayed if map data update is available.
6. Touch [Yes] to update the map data.
INFO:
The update is done in the background, and
the updates are reflected in the map data the
next time the system is started.
Automotive products End User Li-
cense Provisions
The following terms and conditions apply to
any use by you of any services provided by
TomTom (the “TomTom Services”). The
services are deemed to be provided by
TomTom Global Content BV. You should
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agree to the below.
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exclusive basis and you may only use the
TomTom Services for your personal use
and solely in combination with the hard-
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your vehicle. The license granted is
nontransferable. If any software is pro-
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you are only entitled to use the binary
form of such software and have no right to receive the source code. If upgrades,
updates or supplements to the TomTom
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hazards with respect to the road you are
driving. Therefore, it remains your duty
to drive in a careful and safe manner
(paying all due care and attention to the
road) as well as observing all applicable
traffic regulations and rules. It is your
responsibility not to use the TomTom
Services in a manner that would distract
you from driving safely.
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.YOU ACKNOWLEDGE THAT THE TOMTOM SERVICES HAVE NOT
BEEN DEVELOPED TO MEET
YOUR INDIVIDUAL REQUIRE-
MENTS AND THAT IT IS THERE-
FORE YOUR RESPONSIBILITY TO
ENSURE THAT THE FACILITIES
AND FUNCTIONS OF THE TOM-
6-64

6. Navigation (if so equipped)
LITY THAT CANNOT BE EXCLUDED
OR LIMITED UNDER APPLICABLE
LAW.
8. LINKS TO THIRD PARTY SITES: Tom-
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of any third-party sites or services, any
links contained in third-party sites or
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termination, will remain in effect after
termination of this EULA. Furthermore,
you agree that TomTom may directly
enforce these terms against you.
6-66

Shows a list of available categories.
Speak a category command or touch
the key of the corresponding category.
Touch [Settings] or say "Settings" to
display the system voice settings.
Shows a list of available commands for
the selected category. Speak a preferred
command.
Touch [Help] or say “Help” to hear help
announcements on how to use the
system.
INFO:
Push <
>to stop the help announcements.
Example
Previously selected command
Command list
You can speak a command from the list
or touch the corresponding key. Pre-
ferred words can be spoken for the part
of the command enclosed in < >.
[Previous]/[Next]
Say as a command or touch to go to the
previous/next screen.
Example
Speak a number from 1 to 5 or touch an
item on the list screen to select the item.
How to speak numbers
The Voice Recognition System requires the
user to speak numbers in a certain way when
giving voice commands. General rule:
“500”, “800” and “900” can be pronounced
as “five hundred”, “eight hundred” and “nine
hundred” respectively.
For other numbers, only single digits “0”
(zero) to “9” can be used. (For example, for
the number “600”, speaking “six zero zero”
can be recognized by the system, but “six
hundred” cannot be recognized.)
Example:
1-800-662-6200
“One eight hundred six six two six two zero
zero”
INFO:
For the best recognition, speak “zero” for the
number “0”, and “oh” for the letter “o”.
Voice command examples
As examples, some additional basic opera-
tions that can be performed by voice
commands are described here.
Example 1 — Placing call by speaking a
phone number:
7. Voice recognition
7-5

8. Troubleshooting guide
iPod® PLAYER
SymptomPossible cause Possible solution
The system does not recognize an iPod®. A connector cable is not correctly connected, or the iPod® does not correctly operate.Connect the connector cable again. If the system
does not recognize the iPod® after performing
this procedure above, reset the iPod®.
The iPod® that is to be connected is not
compatible with the system. Check the iPod® model and firmware versions
available for the system.
The connected USB extension cable is not
compatible with the system. Replace the USB extension cable if the system
still does not recognize the iPod® after recon-
necting the cable properly a number of times.
The cable is rapidly connected to or discon-
nected from the USB connection port. Slowly connect or disconnect the USB cable.
An iPod® cannot be operated. The iPod® is connected to the in-vehicle audio
system while headsets, etc. are connected to the
iPod®. Remove all equipment from the iPod® after
disconnecting the iPod® from the system, and
then connect it to the system again.
The iPod® is not operating normally. Disconnect the iPod® from the in-vehicle audio
system, and then connect it to the system again.
The system plays back an album/file that
includes a particular album art. Disconnect the iPod® from the in-vehicle audio
system, and then reset the iPod®. Disable the
album art, and then connect the iPod® to the
system.
“iPod® Menu” (page 3-31)
An iPod® does not respond. There are too many files in a category. Decrease the number of files in a category (less than 65500 files).
The shuffle function is turned on. Turn off the shuffle function if many files are stored on the iPod®.
Music cannot be played back. A connector is not connected to the iPod®. Firmly connect the connector to the iPod®.
8-10

BLUETOOTH® HANDS-FREE PHONE SYSTEM
SymptomPossible cause Possible solution
A cellular phone cannot be registered. The cellular phone is not compatible with the in- vehicle Hands-Free Phone System. Use a cellular phone compatible with the system. Visit
www.infinitiusa.com/bluetooth/ to check compat-
ibility.
Registration of the cellular phone has been
performed incorrectly. Check the registration procedure, and then register
the cellular phone again.
A cellular phone cannot be connected or is
disconnected after the registration is
completed. The Bluetooth® setting of the in-vehicle Hands-
Free Phone System is turned off.
Turn on the Bluetooth® setting of the system.
The Bluetooth® setting of the cellular phone is
turned off. Turn on the Bluetooth® setting of the cellular phone.
The remaining battery level of the cellular phone
is low. Charge the battery of the cellular phone.
The wireless Bluetooth® connection may be
disrupted depending on the location of the
cellular phone. Do not place the cellular phone in an area surrounded
by metal or far away from the in-vehicle Hands-Free
Phone System. Do not place the cellular phone close
to the seats or your body.
Registration of the cellular phone is not com-
pleted. Perform registration of the cellular phone.
A call to a particular phone number fails. If the system tries to make a call several times to the same phone number (for example: the party
does not respond to the call, the party is out of
the service area, or the call is abandoned before
the party responds), the system may reject a
request to make a call to the phone number. Turn off the cellular phone and turn it on again to
reset the connection.
8. Troubleshooting guide
8-15