2020 Hyundai Palisade service

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Your Hyundai vehicle may be equipped with technologies and services that use information collected,
generated, recorded or stored by the vehicle. Hyundai has created a Vehicle Owner Privacy Policy to explain
how these technologies and services collect use and share this information.
You may read our Vehicle Owner Privacy Policy on the Hyundaiusa.com website at:
https://www.hyundaiusa.com/owner-privacy-policy.aspx
If you would like to receive a hard copy of our Vehicle Owner Privacy Policy, please contact our Customer
Connect Center at:
Hyundai Customer Care
P.O. Box 20850
Fountain Valley, CA 92728
800-633-5151
[email protected]
Hyundai's Customer Connect Center representatives are available Monday through Friday,
between the hours of 5:00 AM and 7:00 PM PST and Saturday and Sunday between 6:30 AM and 3:00 PM
PST (English).
For Customer Connect Center assistance in Spanish or Korean, representatives are available Monday
through Friday between 6:30 AM and 3:00 PM PST.
HYUNDAI VEHICLE OWNER PRIVACY POLICY

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INTRODUCTION
Congratulations, and thank you for choosing HYUNDAI. We are pleased to welcome you to the growing number of dis-
cerning people who drive HYUNDAIs. We are very proud of the advanced engineering and high-quality construction of
each HYUNDAI we build.
Your Owner's Manual will introduce you to the features and operation of your new HYUNDAI. To become familiar with
your new HYUNDAI, so that you can fully enjoy it, read this Owner's Manual carefully before driving your new vehicle.
This manual contains important safety information and instructions intended to familiarize you with your vehicle's con-
trols and safety features so you can safely operate your vehicle.
This manual also contains information on maintenance designed to enhance safe operation of the vehicle. It is recom-
mended that all service and maintenance on your car be performed by an authorized HYUNDAI dealer. HYUNDAI deal-
ers are prepared to provide high-quality service, maintenance and any other assistance that may be required.
This Owner's Manual should be considered a permanent part of your vehicle, and should be kept in the vehicle so you
can refer to it at any time. The manual should stay with the vehicle if you sell it to provide the next owner with impor-
tant operating, safety and maintenance information.
HYUNDAI MOTOR AMERICA
Copyright 2019 HYUNDAI Motor America. All rights reserved. No part of this publication may be reproduced, stored
in any retrieval system or transmitted in any form or by any means without the prior written permission of HYUNDAI
Motor America.Severe engine and transmission damage may result from the use of poor quality fuels and lubricants that
do not meet HYUNDAI specifications. You must always use high quality fuels and lubricants that meet the
specifications listed on Page 8-7 in the Vehicle Specifications section of the Owner's Manual.
CAUTION

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Safety system of your vehicle
Pre-tensioner seat belt (Driver and front passenger)
Your vehicle is equipped with driver's
and front passenger's Pre-tensioner
Seat Belts (Retractor Pretensioner).
The purpose of the pre-tensioner is
to make sure the seat belts fit tightly
against the occupant's body in cer-
tain frontal or side collision(s). When the vehicle stops suddenly, or
if the occupant tries to lean forward
too quickly, the seat belt retractor will
lock into position. In certain frontal or
side collision(s), the pre-tensioner
will activate and pull the seat belt into
tighter contact against the occu-
pant's body.
(1) Retractor Pretensioner
The purpose of the retractor pre-tensioner is to make sure that the
shoulder belts fit in tightly against
the occupant's upper body in cer-
tain frontal or side collision(s).
If the system senses excessive ten-
sion on the driver or passenger's
seat belt when the pre-tensioner sys-
tem activates, the load limiter inside
the retractor pre-tensioner will
release some of the pressure on the
affected seat belt.
2
Always wear your seat belt and
sit properly in your seat.
Do not use the seat belt if it is
loose or twisted. A loose or
twisted seat belt will not pro-
tect you properly in an acci-
dent.
Do not place anything near the
buckle. This may adversely
affect the buckle and cause it
to function improperly.
Always replace your pre-ten-
sioners after activation or an
accident.
NEVER inspect, service, repair
or replace the pre-tensioners
yourself. This must be done by
an authorized HYUNDAI dealer.
Do not hit the seat belt assem-
blies.
WARNING
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Safety system of your vehicle
Air bags may not inflate if the vehicle
collides with objects such as utility
poles or trees, where the point of
impact is concentrated and the colli-
sion energy is absorbed by the vehi-
cle structure.
SRS Care
The SRS is virtually maintenance-
free and there are no parts you can
safely service by yourself. If the SRS
air bag warning light does not illumi-
nate when the ignition switch is in the
ON position, or continuously remains
on, have your vehicle immediately
inspected by an authorized HYUNDAI
dealer.
Any work on the SRS system, such
as removing, installing, repairing, or
any work on the steering wheel, the
front passenger's panel, front seats
and roof rails must be performed by
an authorized HYUNDAI dealer.
Improper handling of the SRS system
may result in serious personal injury. To reduce the risk of serious
injury or death, take the follow-
ing precautions:
Do not attempt to modify or
disconnect the SRS compo-
nents or wiring, including the
addition of any kind of badges
to the pad covers or modifica-
tions to the body structure.
Do not place objects over or
near the air bag modules on
the steering wheel, instrument
panel, or the front passen-
ger’s panel above the glove
box.
Clean the air bag pad covers
with a soft cloth moistened
with plain water. Solvents or
cleaners could adversely
affect the air bag covers and
proper deployment of the sys-
tem.
Always have inflated air bags
replaced by an authorized
HYUNDAI dealer.
WARNING
OLX2038065

3-14
Immobilizer System
(if equipped)
The immobilizer system protects
your vehicle from theft. If an improp-
erly coded key (or other device) is
used, the engine's fuel system is dis-
abled.
When the ignition switch is placed in
the ON position, the immobilizer sys-
tem indicator should come on briefly,
then go off. If the indicator starts to
blink, the system does not recognize
the coding of the key.
Turn the ignition switch to the
LOCK/OFF position, then turn the
ignition switch to the ON position
again.
In some circumstances, the vehicle
may not recognize your remote key
or smart key if another remote key or
smart key device is nearby or a metal
object such as a key chain is causing
interference with the remote key or
smart key.
If this occurs, your vehicle may not
start. Remove any metal objects or
additional keys near the remote key
or smart key before attempting to
start the vehicle again.If the system repeatedly does not
recognize the coding of the key, it is
recommended that you contact your
HYUNDAI dealer.
Do not attempt to alter this system or
add other devices to it. Electrical
problems could result that may make
your vehicle inoperable.
The transponder in your key is an
important part of the immobilizer
system. It is designed to give
years of trouble-free service, how-
ever you should avoid exposure to
moisture, static electricity and
rough handling. Immobilizer sys-
tem malfunction could occur.
Information
This device complies with Part 15 of
the FCC rules.
Operation is subject to the following
three conditions:
1. This device may not cause harmful
interference.
2. This device must accept any inter- ference received, including interfer-
ence that may cause undesired oper-
ation.
3. Changes or modifications not expressly approved by the party
responsible for compliance could
void the user’s authority to operate
the device.
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NOTICE
Convenient features of your vehicle
In order to prevent theft of your
vehicle, do not leave spare keys
anywhere in your vehicle. Your
immobilizer password is a cus-
tomer unique password and
should be kept confidential.
WARNING

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1. When programming the buttons forthe first time, press and hold the
left and center buttons ( , )
simultaneously for approximately
20 seconds until the indicator light
begins to flash. (This procedure
erases the factory-set default
codes. Do not perform this step to
program additional hand-held
transmitters.) For non rolling code garage door
openers, follow steps 2 - 3.
For rolling code garage door
openers, follow steps 2 - 6.
For Canadian Programming,
please follow the Canadian
Programming section.
For help with determining whether
your garage is non-rolling code or
rolling code, please refer to the
garage door openers owner's
manual or contact HomeLink cus-
tomer service at 1-800-355-3515.
2. Press and hold the button on the
HomeLink system you wish to train
and the button on the transmitter
while the transmitter is approxi-
mately 1 to 3 inches away from the
mirror. Do not release the buttons
until step 3 has been completed.
3. The HomeLink indicator light will flash, first slowly and then rapidly.
When the indicator light flashes
rapidly, both buttons may be
released. (The rapid flashing light
indicates successful programming
of the new frequency signal.)
NOTICE
Convenient features of your vehicle
OHD046307N
Flashing
1-3inchesTransmitterOHD046306N
Flashing

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Convenient features of your vehicle
The Master Warning Light illumi-
nates if one or more of the above
warning situations occur. At this time,
the LCD Modes Icon will change
from ( ) to ( ).
If the warning situation is solved, the
master warning light will be turned
off and the LCD Modes Icon will be
changed back to its previous icon
().
User settings mode
In this mode, you can change the
settings of the instrument cluster,
doors, lamps, etc.
1. Head-up display
2. Driver Assistance
3. Door
4. Lights
5. Sound
6. Convenience
7. Service interval
8. Other
9. Language
10. Reset
The information provided may differ
depending on which functions are
applicable to your vehicle.
Shift to P to edit settings
This warning message appears if
you try to adjust the User Settings
while driving.
For your safety, change the User
Settings after parking the vehicle,
applying the parking brake and shift-
ing to P (Park).
Quick guide help
This mode provides quick guides for
the systems in the User Settings
mode.
Select an item, press and hold the
OK button.
For more details, about each sys-
tem, refer to this Owner's Manual.
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Convenient features of your vehicle
7. Service interval
If the service interval is activated and the time and distance is adjusted, messages are displayed in the following
situations each time the vehicle is turned on.
- Service in: Displayed to inform the driver the remaining mileage and days to service.
- Service required: Displayed when the mileage and days to service has been reached or passed.
Information
If any of the following conditions occur, the mileage and number of days to service may be incorrect.
- The battery cable is disconnected.
- The fuse switch is turned off.
- The battery is discharged.
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ItemsExplanation
Service IntervalTo activate or deactivate the service interval function.
Adjust IntervalIf the service interval menu is activated, you may adjust the time and distance.