2020 HYUNDAI NEXO emergency towing

What to do in an emergency
6
Hazard Warning Flasher .......................................6-2
In Case of an Emergency While Driving.............6-2
If an accident occurs........................................................6-2
If a fire occurs ...................................................................6-3
Emergency venting of hydrogen gas...........................6-3
If a submersion in water occurs....................................6-3
If the vehicle stalls at a crossroad or crossing .........6-3
If you have a flat tire while driving..............................6-4
If the vehicle stalls while driving...................................6-4
If the Vehicle Will Not Start .................................6-4
If the 12 Volt Battery is Discharged ...................6-5
Before Jump Starting .......................................................6-5
Jump Starting......................................................................6-6
If the Vehicle Overheats .......................................6-9
Tire Pressure Monitoring System (TPMS).......6-11
Check Tire Pressure .......................................................6-11
Tire Pressure Monitoring System ...............................6-12
Low Tire Pressure Telltale ............................................6-13
Low Tire Pressure LCD Display with Position
Indicator.............................................................................6-13
TPMS Malfunction Indicator ........................................6-14
Changing a Tire with TPMS..........................................6-15
If You Have a Flat Tire
(With Tire Mobility Kit) .......................................6-17
Towing ...................................................................6-24
Towing Service .................................................................6-24
Removable Towing Hook ...............................................6-25
Emergency Towing..........................................................6-26

6-6
What to do in an emergency
The following items may need to be
reset after the battery has been dis-
charged or the battery has been dis-
connected. See chapter 3 or 4 for:
Power Windows
Trip Computer
Climate Control System
Clock
Audio System
Sunroof
Driver Position Memory System
External power source using 12V
battery
The use of external power acces-
sories may reduce performance
and function of the vehicle.
Especially, the use of dash cam-
eras may shut off the power of the
vehicle prior to the dash camera's
automatic shut-down.
If the power of the vehicle is shut
off, start the vehicle as explained.
(refer to "Using the 12V Battery
Switch")
Jump Starting
In the event vehicle still does not
have a functional 12V battery (check
if interior lights will not turn on) then
you can try a jump start using a 12V
booster pack or jumper cables from
another vehicle's 12V battery
according to the following instruc-
tions.1. Position the vehicles close enough
that the jumper cables will reach,
but do not allow the vehicles to
touch.
2. Avoid fans or any moving parts in
the fuel cell power module com-
partment at all times, even when
the vehicles are turned off.
3. Turn off all electrical devices such
as radios, lights, air conditioning,
etc. Put the vehicles in P (Park)
and set the parking brake. Turn
both vehicles OFF.
NOTICE
Jump starting can be danger-
ous if done incorrectly. Follow
the jump starting procedure in
this section to avoid serious
injury or damage to your vehi-
cle. If in doubt about how to
properly jump start your vehi-
cle, we strongly recommend
that you have a service techni-
cian or towing service do it for
you.
CAUTION

6-23
What to do in an emergency
6
5. Adjust the tire inflation pressure to
the recommended tire inflation.
With the vehicle ON ( indica-
tor ON), on, proceed as follows.
- To increase the inflation pres-
sure:
Switch on the compressor. To
check the current inflation pres-
sure setting, briefly switch off the
compressor.
- To reduce the inflation pres-
sure:
Press the button (9) on the com-
pressor.
Information
The pressure gauge may show higher
than actual reading when the com-
pressor is running. To get an accurate
tire pressure, the compressor needs to
be turned off.
Information
When reinstalling the repaired or
replaced tire and wheel on the vehicle,
tighten the wheel lug nut to 79~94
lbf·ft (11~13kgf·m).
i
i
When you use the Tire Mobility Kit
including sealant not approved by
HYUNDAI, the tire pressure sen-
sors may be damaged by sealant.
The sealant on the tire pressure
sensor and wheel should be
removed when you replace the
tire with a new one and inspect
the tire pressure sensors at an
authorized dealer.
CAUTION
The tire inflation pressure must
be at least 32 psi (220 kPa). If it
is not, do not continue driving.
Call for road side service or
towing.
WARNING

6-24
What to do in an emergency
Towing Service
[A] : Dollies
If emergency towing is necessary,
we recommend having it done by an
authorized HYUNDAI dealer or a
commercial tow-truck service.
Proper lifting and towing procedures
are necessary to prevent damage to
the vehicle. The use of wheel dollies
or flatbed is recommended.It is acceptable to tow the vehicle
with the rear wheels on the ground
(without dollies) and the front wheels
off the ground. If any of the loaded
wheels or suspension components
are damaged or the vehicle is being
towed with the front wheels on the
ground, use a towing dolly under the
front wheels.
When being towed by a commercial
tow truck and wheel dollies are not
used, the front of the vehicle should
always be lifted, not the rear. Do not tow the vehicle with the
front wheels on the ground as
this may cause damage to the
vehicle.
Do not tow with sling-type
equipment. Use a wheel lift or
flatbed equipment.
NOTICE
T TO
OW
WI
IN
NG
G
OFE068017N
OFE068026
OFE068025

6-25
What to do in an emergency
6
When towing your vehicle in an
emergency without wheel dollies:
1. Place the POWER button in the
ACC position.
2. Place the shift button in N
(Neutral).
3. Release the parking brake.
Removable Towing Hook
1. Open the liftgate, and remove the
towing hook from the tool case.2. Remove the hole cover by press-
ing the lower part of the cover on
the front or rear bumper.
3. Install the towing hook by turning it
clockwise into the hole until it is
fully secured.
4. Remove the towing hook and
install the cover after use. If your vehicle is equipped with
a rollover sensor, place the
POWER button in the LOCK/
OFF or ACC position when the
vehicle is being towed. The side
impact and curtain air bag may
deploy if the sensor detects the
situation as a rollover.WARNING
Failure to place the shift button
in N (Neutral) when being towed
with the front wheels on the
ground can cause internal dam-
age to the vehicle.
CAUTION
OFE068018
■Front
OFE068019
■Rear

6-26
Emergency Towing
If towing is necessary, we recom-
mend you have it done by an author-
ized HYUNDAI dealer or a commer-
cial tow truck service.If towing service is not available in an
emergency, your vehicle may be
temporarily towed using a cable or
chain secured to the emergency tow-
ing hook at the front (or rear) of the
vehicle.
Use extreme caution when towing
the vehicle with a cable or chain. A
driver must be in the vehicle to steer
it and operate the brakes.
Towing in this manner may be done
only on hard-surfaced roads for a
short distance and at low speeds.
Also, the wheels, axles, power train,
steering and brakes must all be in
good condition.
Always follow these emergency tow-
ing precautions:
• While depressing the brake pedal
shift to the N (Neutral) position and
turn the vehicle off. The POWER
button will be in the ACC position.
Release the parking brake.
Depress the brake pedal with more force than normal since you will
have reduced braking perform-
ance.
More steering effort will be required because the power steer-
ing system will be disabled.
Use a vehicle heavier than your own to tow your vehicle.
The drivers of both vehicles should communicate with each other fre-
quently.
Before emergency towing, check that the hook is not broken or dam-
aged.
Fasten the towing cable or chain securely to the hook.
Do not jerk the hook. Apply steady and even force.
What to do in an emergency
OFE068018
■ Front
OFE068019
■Rear

6-27
What to do in an emergency
Use a towing cable or chain lessthan 16 feet (5 m) long. Attach a
white or red cloth (about 12 inch
(30 cm) wide) in the middle of the
cable or chain for easy visibility.
Drive carefully so the towing cable or chain remains tight during tow-
ing.
Before towing, check the reduction gear for fluid leaks under your vehi-
cle. If the reduction gear is leaking,
flatbed equipment or a towing dolly
must be used. Accelerate or decelerate the vehi-
cle in a slow and gradual manner
while maintaining tension on the
tow rope or chain to start or drive
the vehicle, otherwise tow hooks
and the vehicle may be damaged.
To avoid damage to your vehicle
and vehicle components when
towing:
• Always pull straight ahead when
using the towing hooks. Do not
pull from the side or at a vertical
angle.
Do not use the towing hooks to pull a vehicle out of mud, sand
or other conditions from which
the vehicle cannot be driven out
under its own power.
Limit the vehicle speed to 10 mph (15 km/h) and drive less
than 1 mile (1.5 km) when towing
to avoid serious damage to the
reduction gear.
NOTICE
NOTICE
6
OFE068022
The driver must be in the vehi-
cle for steering and braking
operations when the vehicle is
being towed. Passengers other
than the driver must not be in
the vehicle.
CAUTION

H44
CategoryQuestionsAnswers
Vehicle
Accidents/
Towing
(5 items)
46. Is a hydrogen tank designed to ensure
occupant safety? Can it explode from a
collision?The hydrogen tank is designed to prevent any risk of explosion. It is
completely safe.
47. How should the FCEV be towed, and
what precautions should be taken?
The FCEV can be towed in the same manner as standard vehicles. If
you need emergency towing, it is recommended that you contact an
authorized HYUNDAI dealer. To avoid damage to the vehicle, you
need to follow proper pulling and towing procedures. The FCEV is
equipped with a front wheel drive (FWD) motor, so use a flatbed or
wheel dolly to tow the vehicle. If the front wheels touch the road sur-
face while being towed, they will rotate and this can cause the FWD
motor to generate electricity. This can cause unwanted failure of the
FCEV.
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