2020 Hyundai Ioniq Hybrid service

F3
Your Hyundai vehicle may be equipped with technologies and services that use information collected,
generated, recorded or stored by the vehicle. Hyundai has created a Vehicle Owner Privacy Policy to explain
how these technologies and services collect use and share this information.
You may read our Vehicle Owner Privacy Policy on the Hyundaiusa.com website at:
https://www.hyundaiusa.com/owner-privacy-policy.aspx
If you would like to receive a hard copy of our Vehicle Owner Privacy Policy, please contact our Customer
Connect Center at:
Hyundai Customer Care
P.O. Box 20850
Fountain Valley, CA 92728
800-633-5151
[email protected]
Hyundai's Customer Connect Center representatives are available Monday through Friday,
between the hours of 5:00 AM and 7:00 PM PST and Saturday and Sunday between 6:30 AM and 3:00 PM PST
(English).
For Customer Connect Center assistance in Spanish or Korean, representatives are available Monday
through Friday between 6:30 AM and 3:00 PM PST.
HYUNDAI VEHICLE OWNER PRIVACY POLICY

F4
INTRODUCTION
Congratulations, and thank you for choosing HYUNDAI. We are pleased to welcome you to the growing number of dis-
cerning people who drive HYUNDAIs. We are very proud of the advanced engineering and high-quality construction of
each HYUNDAI we build.
Your Owner’s Manual will introduce you to the features and operation of your new HYUNDAI. To become familiar with
your new HYUNDAI, so that you can fully enjoy it, read this Owner’s Manual carefully before driving your new vehicle.
This manual contains important safety information and instructions intended to familiarize you with your vehicle’s con-
trols and safety features so you can safely operate your vehicle.
This manual also contains information on maintenance designed to enhance safe operation of the vehicle. It is recom-
mended that all service and maintenance on your car be performed by an authorized HYUNDAI dealer. HYUNDAI deal-
ers are prepared to provide high-quality service, maintenance and any other assistance that may be required.
This Owner’s Manual should be considered a permanent part of your vehicle, and should be kept in the vehicle so you
can refer to it at any time. The manual should stay with the vehicle if you sell it to provide the next owner with impor-
tant operating, safety and maintenance information.
HYUNDAI MOTOR AMERICA
Copyright 2019 HYUNDAI Motor America. All rights reserved. No part of this publication may be reproduced, stored
in any retrieval system or transmitted in any form or by any means without the prior written permission of HYUNDAI
Motor America.Severe engine and transmission damage may result from the use of poor quality fuels and lubricants that
do not meet HYUNDAI specifications. You must always use high quality fuels and lubricants that meet the
specifications listed on Page 8-7 in the Vehicle Specifications section of the Owner's Manual.
CAUTION

2-29
Safety system of your vehicle
2
Pre-tensioner seat belt
(Driver and front passenger)
Your vehicle is equipped with driver's
and front passenger's Pre-tensioner
Seat Belts (Retractor Pretensioner
and Emergency Fastening Device
System). The purpose of the pre-ten-
sioner is to make sure the seat belts
fit tightly against the occupant's body
in certain frontal or side collision(s).
The Emergency Fastening Device
System may be activated in certain
crashes where the frontal or side colli-
sion(s) is severe enough, together
with the air bags.When the vehicle stops suddenly, or
if the occupant tries to lean forward
too quickly, the seat belt retractor will
lock into position. In certain frontal or
side collision(s), the pre-tensioner
will activate and pull the seat belt into
tighter contact against the occu-
pant's body.
(1) Retractor Pretensioner
The purpose of the retractor pre-
tensioner is to make sure that the
shoulder belts fit in tightly against
the occupant's upper body in cer-
tain frontal or side collision(s).
(2) Emergency Fastening Device
System
The purpose of the Emergency
Fastening Device System is to
make sure that the pelvis belts fit
in tightly against the occupant's
lower body in certain frontal or
side collision(s).
If the system senses excessive ten-
sion on the driver or passenger's
seat belt when the pre-tensioner sys-
tem activates, the load limiter inside
the retractor pre-tensioner will
release some of the pressure on the
affected seat belt.
OTL035053
Always wear your seat belt and
sit properly in your seat.
Do not use the seat belt if it is
loose or twisted. A loose or
twisted seat belt will not pro-
tect you properly in an acci-
dent.
Do not place anything near the
buckle. This may adversely
affect the buckle and cause it
to function improperly.
Always replace your pre-ten-
sioners after activation or an
accident.
NEVER inspect, service, repair
or replace the pre-tensioners
yourself. This must be done by
an authorized HYUNDAI dealer.
Do not hit the seat belt assem-
blies.
WARNING

2-68
Safety system of your vehicle
Air bags may not inflate if the vehicle
collides with objects such as utility
poles or trees, where the point of
impact is concentrated and the colli-
sion energy is absorbed by the vehi-
cle structure.
SRS Care
The SRS is virtually maintenance-
free and there are no parts you can
safely service by yourself. If the SRS
air bag warning light does not illumi-
nate when the Engine Start/Stop but-
ton is in the ON position, or continu-
ously remains on, have your vehicle
immediately inspected by an author-
ized HYUNDAI dealer.
Any work on the SRS system, such
as removing, installing, repairing, or
any work on the steering wheel, the
front passenger's panel, front seats
and roof rails must be performed by
an authorized HYUNDAI dealer.
Improper handling of the SRS system
may result in serious personal injury.To reduce the risk of serious
injury or death, take the follow-
ing precautions:
Do not attempt to modify or
disconnect the SRS compo-
nents or wiring, including the
addition of any kind of badges
to the pad covers or modifica-
tions to the body structure.
Do not place objects over or
near the air bag modules on
the steering wheel, instrument
panel, or the front passen-
ger's panel above the glove
box.
Clean the air bag pad covers
with a soft cloth moistened
with plain water. Solvents or
cleaners could adversely
affect the air bag covers and
proper deployment of the sys-
tem.
Always have inflated air bags
replaced by an authorized
HYUNDAI dealer.
(Continued)
WARNING
OAE038056

3-8
Convenient features of your vehicle
Immobilizer System
The immobilizer system helps protects
your vehicle from theft. If an improper-
ly coded key (or other device) is used,
the engine's fuel system is disabled.
When the Engine Start/Stop button is
placed in the ON position, the immo-
bilizer system indicator should come
on briefly, then go off. If the indicator
starts to blink, the system does not
recognize the coding of the key.
Place the Engine Start/Stop button to
the OFF position, then place the
Engine Start/Stop button to the ON
position again.
The system may not recognize your
key's coding if another immobilizer
key or other metal object (i.e., key
chain) is near the key. The vehicle
may not start because the metal may
interrupt the transponder signal from
transmitting normally.
If the system repeatedly does not
recognize the coding of the key, it is
recommended that you contact your
HYUNDAI dealer.Do not attempt to alter this system or
add other devices to it. Electrical
problems could result that may make
your vehicle inoperable.
The transponder in your key is an
important part of the immobilizer
system. It is designed to give
years of trouble-free service, how-
ever you should avoid exposure to
moisture, static electricity and
rough handling. Immobilizer sys-
tem malfunction could occur.
Information
This device complies with Part 15 of
the FCC rules.
Operation is subject to the following
three conditions:
1. This device may not cause harmful
interference, and
2. This device must accept any interfer-
ence received, including interference
that may cause undesired operation.
3. Changes or modifications not
expressly approved by the party
responsible for compliance could
void the user's authority to operate
the device.
i
NOTICE
In order to prevent theft of your
vehicle, do not leave spare keys
anywhere in your vehicle. Your
immobilizer password is a cus-
tomer unique password and
should be kept confidential.
WARNING

3-63
Convenient features of your vehicle
3
Avoid driving with an extremely
low fuel level. Running out of fuel
could cause the engine to misfire
damaging the catalytic converter.
Battery State of Charge (SOC)
gauge
This gauge indicates the remaining
hybrid battery power. If the SOC is
near the "L (Low)" level, the vehicle
automatically operates the engine to
charge the battery. However, if the
Service Indicator ( ) and
Malfunction Indicator Lamp (MIL)
( ) turn on when the SOC gauge
is near the "L (Low)" level, have the
vehicle be checked by an authorized
HYUNDAI dealer.
❈The actual cluster in the vehicle
may differ from the illustration.Never try to start the vehicle if the
fuel tank is empty. In this condi-
tion, the engine cannot charge the
high voltage battery of the hybrid
system. If you try to start the vehi-
cle when the fuel is empty, the
high voltage battery will become
discharged and be damaged.
NOTICE
NOTICE
■Type A■Type B
OAEPH048522/OAEPHQ048009
Running out of fuel can expose
vehicle occupants to danger.
You must stop and obtain addi-
tional fuel as soon as possible
after the warning light comes
on or when the gauge indicator
comes close to the "E (Empty)"
level.
WARNING

3-68
Convenient features of your vehicle
EV Mode Indicator
This indicator illuminates when the
vehicle is driven by the electric motor.
Service Warning Light
This warning light illuminates :
When you place the Engine Start/
Stop button to the ON position.
- It illuminates for approximately 3
seconds and then goes off.
When there is a problem with the
hybrid vehicle control system or
hardware.
When the warning light illuminates
while driving, or does not go OFF
after starting the vehicle, have your
vehicle inspected by an authorized
HYUNDAI dealer.
Charging Cable
Connection Indicator
(Plug-in hybrid)
This indicator illuminates in red when
the charging cable is connected.
Air Bag Warning Light
This warning light illuminates:
When you place the Engine Start/
Stop button to the ON position.
- It illuminates for approximately 6
seconds and then goes off.
When there is a malfunction with
the SRS.
In this case, have the vehicle
inspected by an authorized
HYUNDAI dealer.
Seat Belt Warning Light
This warning light informs the driver
that the seat belt is not fastened.
For more details, refer to the "Seat
Belts" in chapter 2.
Parking Brake & Brake
Fluid Warning Light
This warning light illuminates:
When you place the Engine Start/
Stop button to the ON position.
- It illuminates for approximately 3
seconds.
- It remains on if the parking brake
is applied.
When the parking brake is applied.
EV

3-97
Convenient features of your vehicle
3
LCD display modes
The information provided may differ depending on which functions are applicable to your vehicle.
Range
(Plug-in hybrid vehicle)
Route GuidanceSmart Cruise ControlDriver Assistance
The Master Warning
mode displays warn-
ing messages related
to the vehicle when
one or more systems
is not operating nor-
mally.
Fuel Economy
Accumulated InfoDestination InfoLane Keeping AssistDoor
Drive InfoLane Following AssistLights
Driving styleHighway Driving
AssistSound
Energy flowDriver Attention
WarningConvenience
Engine coolant
temperatureService Interval
Tire PressureOther Features
Language
Reset
Menu
Trip Computer TBT Driving Assist User Settings Master warning
Up/Down