2020 Hyundai Ioniq Hybrid emergency towing

What to do in an emergency
In case of an emergency whilst driving .............6-2
Hazard warning flasher ........................................6-2
If the engine stalls whilst driving ..................................6-2
If the engine stalls at a crossroad or crossing .........6-2
If you have a flat tyre whilst driving ...........................6-3
If the 12 volt battery is discharged
(hybrid vehicle) ......................................................6-5
Before jump starting ........................................................6-5
Jump starting ......................................................................6-6
If the 12 volt battery is discharged
(plug-in hybrid vehicle) ........................................6-9
Jump starting ......................................................................6-9
If the engine overheats ......................................6-12
Tyre Pressure Monitoring System (TPMS) ......6-14
Check tyre pressure .......................................................6-14
Tyre pressure monitoring system ...............................6-15
Low tyre pressure telltale.............................................6-16
Low tyre pressure position and
tyre pressure telltale ......................................................6-16
TPMS (Tyre Pressure Monitoring System)
malfunction indicator .....................................................6-17
Changing a tyre with TPMS .........................................6-18
If you have a flat tyre(with spare tyre) ..........6-20
Jack and tools .................................................................6-20
Changing tyres .................................................................6-21
If you have a flat tyre (with tyre mobility kit)6-26
Type A ................................................................................6-26
Type B ................................................................................6-33
Towing ...................................................................6-42
Towing service .................................................................6-42
Removable towing hook ...............................................6-43
Emergency towing .........................................................6-44
6

6-6
The following items may need to be
reset after the battery has been dis-
charged or the battery has been dis-
connected.
See chapter 3 or 4 for:
Power Windows
Trip Computer
Climate Control System
Clock
Audio System
Sunroof
Driver Position Memory System
External power source using 12V
battery
The use of external power acces-
sories may reduce performance
and function of the vehicle.
Especially, the use of dash cam-
eras may shut off the power of the
vehicle prior to the dash camera's
automatic shut-down.
If the power of the vehicle is shut
off, start the vehicle as explained.
(refer to "Using the 12V Battery
Reset Switch")Jump starting
In the event vehicle still does not
have a functional 12V battery (check
if interior lights will not turn on) then
you can try a jump start to the engine
compartment jumper terminals using
a 12V booster pack or jumper cables
from another vehicle's 12V battery
according to the following instruc-
tions.1. Position the vehicles close enough
that the jumper cables will reach,
but do not allow the vehicles to
touch.
2. Avoid fans or any moving parts in
the engine compartment at all
times, even when the vehicles are
turned off.
3. Turn off all electrical devices such
as radios, lights, air conditioning,
etc. Put the vehicles in P (Park)
and set the parking brake. Turn
both vehicles OFF.
NOTICE
What to do in an emergency
Jump starting can be danger-
ous if done incorrectly. Follow
the jump starting procedure in
this section to avoid serious
injury or damage to your vehi-
cle. If in doubt about how to
properly jump start your vehi-
cle, we strongly recommend
that you have a service techni-
cian or towing service do it for
you.
CAUTION

6-9
What to do in an emergency
Jump starting
Jump starting can be dangerous if
done incorrectly. Follow the jump
starting procedure in this section to
avoid serious injury or damage to
your vehicle. If in doubt about how to
properly jump start your vehicle, we
strongly recommend that you have a
service technician or towing service
do it for you.
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6
To prevent SERIOUS INJURY or
DEATH to you or bystanders,
always follow these precautions
when working near or handling
the battery:
Always read and follow
instructions carefully
when handling a battery.
Wear eye protection
designed to protect the
eyes from acid splashes.
Keep all flames, sparks,
or smoking materials
away from the battery.
Hydrogen is always pres-
ent in battery cells, is
highly combustible, and
may explode if ignited.
Keep batteries out of
reach of children.
(Continued)
(Continued)
Batteries contain sulfu-
ric acid which is highly
corrosive. Do not allow
acid to contact your
eyes, skin or clothing.
If acid gets into your eyes, flush
your eyes with clean water for at
least 15 minutes and get imme-
diate medical attention. If acid
gets on your skin, thoroughly
wash the area. If you feel pain or
a burning sensation, get med-
ical attention immediately.
When lifting a plastic-cased
battery, excessive pressure
on the case may cause battery
acid to leak. Lift with a battery
carrier or with your hands on
opposite corners.
Do not attempt to jump start
your vehicle if your battery is
frozen.
(Continued)
WARNING

6-32
What to do in an emergency
9. Switch off the compressor.
10. Detach the hoses from the
sealant bottle connector and
from the tyre valve.
Return the Tyre Mobility Kit to its
storage location in the vehicle.
Distributing the sealant
11. Immediately drive approximately
7~10 km (4~6 miles or about 10
minutes) to evenly distribute the
sealant in the tyre.
Do not exceed a speed of 80 km/h
(50 mph). If possible, do not fall
below a speed of 20 km/h (12 mph).
Whilst driving, if you experience any
unusual vibration, ride disturbance or
noise, reduce your speed and drive
with caution until you can safely pull
off of the side of the road.
Call for road side service or towing.
Checking the tyre inflation pres-
sure
1. After driving approximately 7~10 km
(4~6 miles or about 10 minutes),
stop at a safe location.
2. Connect the filling hose (3) direct-
ly into the compressor. Do not attempt to drive your
vehicle if the tyre pressure is
below 200 kpa (29 psi). This
could result in an accident due
to sudden tyre failure.
CAUTION
Do not leave your vehicle run-
ning in a poorly ventilated area
for extended periods of time.
Carbon monoxide poisoning
and suffocation can occur.
WARNING
OLMF064106
OAEPH067041

6-39
What to do in an emergency
7. Switch off the compressor.
8. Detach the hoses from the sealant
bottle connector and from the tyre
valve.
Return the Tyre Mobility Kit to its
storage location in the vehicle.
Distributing the sealant
9. Immediately drive approximately
7~10 km (4~6 miles or about 10
minutes) to evenly distribute the
sealant in the tyre.
Do not exceed a speed of 80 km/h
(50 mph). If possible, do not fall
below a speed of 20 km/h (12 mph).
Whilst driving, if you experience any
unusual vibration, ride disturbance or
noise, reduce your speed and drive
with caution until you can safely pull
off of the side of the road.
Call for road side service or towing.
Checking the tyre inflation pres-
sure
1. After driving approximately 7~10 km
(4~6 miles or about 10 minutes),
stop at a safe location.
2. Connect the filling hose (3) direct-
ly into the compressor.
6
Do not attempt to drive your
vehicle if the tyre pressure is
below 200 kpa (29 psi). This
could result in an accident due
to sudden tyre failure.
CAUTION
Do not leave your vehicle run-
ning in a poorly ventilated area
for extended periods of time.
Carbon monoxide poisoning
and suffocation can occur.
WARNING
OLMF064106
OAEPH067042

6-42
What to do in an emergency
Towing service
If emergency towing is necessary,
we recommend having it done by an
authorised HYUNDAI dealer or a
commercial tow-truck service.
Proper lifting and towing procedures
are necessary to prevent damage to
the vehicle. The use of wheel dollies
or flatbed is recommended.It is acceptable to tow the vehicle
with the rear wheels on the ground
(without dollies) and the front wheels
off the ground.
If any of the loaded wheels or sus-
pension components are damaged
or the vehicle is being towed with the
front wheels on the ground, use a
towing dolly under the front wheels.
When being towed by a commercial
tow truck and wheel dollies are not
used, the front of the vehicle should
always be lifted, not the rear.
T TO
OW
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OAE066018Dolly Dolly
Do not tow the vehicle with the
front wheels on the ground as
this may cause damage to the
vehicle.
Do not tow with sling-type
equipment. Use wheel lift or
flatbed equipment.
CAUTION
OAE066020
OAE066019

6-43
What to do in an emergency
6
When towing your vehicle in an
emergency without wheel dollies:
1. Place the ignition switch in the
ACC position.
2. Place the shift lever in N (Neutral).
3. Release the parking brake.Removable towing hook
1. Open the tailgate, and remove the
towing hook from the tool case.
2. Remove the hole cover by press-
ing the lower part of the cover on
the bumper.
3. Install the towing hook by turning it
clockwise into the hole until it is
fully secured.
4. Remove the towing hook and
install the cover after use. Failure to place the shift lever in
N (Neutral) may cause internal
damage to the transmission.
CAUTION
OAE066021
OAE066022
OAE066028
■Front
■Rear

6-44
What to do in an emergency
Emergency towing
If towing is necessary, we recom-
mend you have it done by an autho-
rised HYUNDAI dealer or a commer-
cial tow truck service.If a towing service is not available in
an emergency, your vehicle may be
temporarily towed using a cable or
chain secured to the emergency tow-
ing hook at the front (or rear) of the
vehicle.
Use extreme caution when towing
the vehicle with a cable or chain. A
driver must be in the vehicle to steer
it and operate the brakes.
Towing in this manner may be done
only on hard-surfaced roads for a
short distance and at low speeds.
Also, the wheels, axles, power train,
steering and brakes must all be in
good condition.Always follow these emergency tow-
ing precautions:
Place the ignition switch in the ACC
position so the steering wheel is
not locked.
Place the shift lever in N (Neutral).
Release the parking brake.
Depress the brake pedal with more
force than normal since you will
have reduced braking perform-
ance.
More steering effort will be required
because the power steering system
will be disabled.
Use a vehicle heavier than your
own to tow your vehicle.
The drivers of both vehicles should
communicate with each other fre-
quently.
Before emergency towing, check
that the hook is not broken or dam-
aged.
Fasten the towing cable or chain
securely to the hook.
Do not jerk the hook. Apply steady
and even force.
OAE066024
OAE066023
■Front
■Rear