GMC Yukon/Yukon XL/Denali Owner Manual (GMNA-Localizing-U.S./
Canada/Mexico-13566587) - 2020 - CRC - 4/15/19
Driving and Operating 199
Example 3
1. Vehicle Capacity Weight forExample 3 = 453 kg
(1,000 lbs)
2. Subtract Occupant Weight @ 91 kg (200 lbs) × 5 =
453 kg (1,000 lbs)
3. Available Cargo Weight = 0 kg (0 lbs)
Refer to the vehicle's tire and
loading information label for
specific information about the
vehicle's capacity weight and
seating positions. The combined weight of the driver, passengers,
and cargo should never exceed
the vehicle's capacity weight.
Certification/Tire Label
A vehicle specific Certification/
Tire label is attached to the
center pillar (B-pillar). The label
may shows the size of the
vehicle's original tires and the
inflation pressures needed to
obtain the gross weight capacity
of the vehicle. This is called
Gross Vehicle Weight Rating
(GVWR). The GVWR includes
the weight of the vehicle, all
occupants, fuel, and cargo.
The Certification/Tire label also
may show the maximum weights
for the front and rear axles,
called Gross Axle Weight Rating
(GAWR). To find out the actual
loads on the front and rear
axles, weigh the vehicle at a
weigh station. Your dealer can
help with this. Be sure to spread
your load equally on both sides
of the centerline.
The Certification/Tire label may
also include information about
the Front Axle Reserve
Capacity.
{Warning
Do not load the vehicle any
heavier than the Gross
Vehicle Weight Rating
(GVWR), or either the
(Continued)
GMC Yukon/Yukon XL/Denali Owner Manual (GMNA-Localizing-U.S./
Canada/Mexico-13566587) - 2020 - CRC - 4/15/19
400 Customer Information
Center at 1-800-323-9935. Text
Telephone (TTY) users, call
1-800-833-9935.
General Motors of Canada also has
a Mobility program. See www.gm.ca
or call 1-800-GM-DRIVE
(800-463-7483) for details. TTY
users call 1-800-263-3830.
Roadside Assistance
Program
For U.S.-purchased vehicles, call
1-888-881-3302; (Text Telephone
(TTY): 1-888-889-2438).
For Canadian-purchased vehicles,
call 1-800-268-6800.
Service is available 24 hours a day,
365 days a year.
Calling for Assistance
When calling Roadside Assistance,
have the following information
ready:
.Your name, home address, and
home telephone number
. Telephone number of your
location .
Location of the vehicle
. Model, year, color, and license
plate number of the vehicle
. Odometer reading, Vehicle
Identification Number (VIN), and
delivery date of the vehicle
. Description of the problem
Coverage
Services are provided for the
duration of the vehicle's powertrain
warranty.
In the U.S., anyone driving the
vehicle is covered. In Canada, a
person driving the vehicle without
permission from the owner is not
covered.
Roadside Assistance is not a part of
the New Vehicle Limited Warranty.
General Motors North America and
GMC reserve the right to make any
changes or discontinue the
Roadside Assistance program at
any time without notification.
General Motors North America and
GMC reserve the right to limit
services or payment to an owner or driver if they decide the claims are
made too often, or the same type of
claim is made many times.
Services Provided
.
Emergency Fuel Delivery:
Delivery of enough fuel for the
vehicle to get to the nearest
service station.
. Lock-Out Service: Service to
unlock the vehicle if you are
locked out. A remote unlock may
be available if you have OnStar.
For security reasons, the driver
must present identification
before this service is given.
. Emergency Tow from a Public
Road or Highway: Tow to the
nearest GMC dealer for warranty
service, or if the vehicle was in a
crash and cannot be driven.
Assistance is not given when the
vehicle is stuck in the sand,
mud, or snow.
. Flat Tire Change: Service to
change a flat tire with the spare
tire. The spare tire, if equipped,
must be in good condition and
properly inflated. It is the owner's
