Page 409 of 434
GMC Yukon/Yukon XL/Denali Owner Manual (GMNA-Localizing-U.S./
Canada/Mexico-13566587) - 2020 - CRC - 4/15/19
408 Customer Information
Cybersecurity
GM collects information about the
use of your vehicle including
operational and safety related
information. We collect this
information to provide, evaluate,
improve, and troubleshoot our
products and services and to
develop new products and services.
The protection of vehicle electronics
systems and customer data from
unauthorized outside electronic
access or control is important to
GM. GM maintains appropriate
security standards, practices,
guidelines and controls aimed at
defending the vehicle and the
vehicle service ecosystem against
unauthorized electronic access,
detecting possible malicious activity
in related networks, and responding
to suspected cybersecurity incidents
in a timely, coordinated and effective
manner. Security incidents could
impact your safety or compromise
your private data. To minimize
security risks, please do not connect
your vehicle electronic systems to
unauthorized devices or connectyour vehicle to any unknown or
untrusted networks (such as
Bluetooth, WIFI or similar
technology). In the event you
suspect any security incident
impacting your data or the safe
operation of your vehicle, please
stop operating your vehicle and
contact your dealer.
Event Data Recorders
This vehicle is equipped with an
event data recorder (EDR). The
main purpose of an EDR is to
record, in certain crash or near
crash-like situations, such as an air
bag deployment or hitting a road
obstacle, data that will assist in
understanding how a vehicle’s
systems performed. The EDR is
designed to record data related to
vehicle dynamics and safety
systems for a short period of time,
typically 30 seconds or less. The
EDR in this vehicle is designed to
record such data as:
.
How various systems in your
vehicle were operating; .
Whether or not the driver and
passenger safety belts were
buckled/fastened;
. How far (if at all) the driver was
depressing the accelerator and/
or brake pedal; and,
. How fast the vehicle was
traveling.
These data can help provide a
better understanding of the
circumstances in which crashes and
injuries occur.
Note
EDR data are recorded by your
vehicle only if a non-trivial crash
situation occurs; no data are
recorded by the EDR under normal
driving conditions and no personal
data (e.g., name, gender, age, and
crash location) are recorded.
However, other parties, such as law
enforcement, could combine the
EDR data with the type of
personally identifying data routinely
acquired during a crash
investigation.
Page 414 of 434
GMC Yukon/Yukon XL/Denali Owner Manual (GMNA-Localizing-U.S./
Canada/Mexico-13566587) - 2020 - CRC - 4/15/19
OnStar 413
.PressQto speak with an
Advisor.
OnStar or connected services
cannot work unless the vehicle is in
a place where OnStar has an
agreement with a wireless service
provider for service in that area. The
wireless service provider must also
have coverage, network capacity,
reception, and technology
compatible with OnStar or
connected services. Service
involving location information about
the vehicle cannot work unless GPS
signals are available, unobstructed,
and compatible with the OnStar
hardware. OnStar or connected
services may not work if the OnStar
equipment is not properly installed
or it has not been properly
maintained. If equipment or software
is added, connected, or modified,
OnStar or connected services may
not work. Other problems beyond
the control of OnStar —such as
hills, tall buildings, tunnels, weather,
electrical system design and
architecture of the vehicle, damage to the vehicle in a crash, or wireless
phone network congestion or
jamming
—may prevent service.
See Radio Frequency Statement
0 405.
Services for People with
Disabilities
Advisors provide services to help
with physical disabilities and
medical conditions.
Press
Qto help:
. Locate a gas station with an
attendant to pump gas.
. Find a hotel, restaurant, etc.,
that meets accessibility needs.
. Provide directions to the closest
hospital or pharmacy in urgent
situations.
TTY Users
OnStar has the ability to
communicate to deaf,
hard-of-hearing, or speech-impaired
customers while in the vehicle. The
available dealer-installed TTY
system can provide in-vehicle access to all OnStar services,
except Virtual Advisor and OnStar
Turn-by-Turn Navigation.
If equipped, TTY mode can be
turned on or off by touching
Settings, then Apps, and then
Phone. When TTY mode is on,
phone calls can be made or
received with OnStar using the
infotainment display.
OnStar Personal Identification
Number (PIN)
A PIN is needed to access some
OnStar services. The PIN will need
to be changed the first time when
speaking with an Advisor. To
change the OnStar PIN, contact an
OnStar Advisor by pressing
Qor
calling 1-888-4ONSTAR.
Warranty
OnStar equipment may be
warranted as part of the vehicle
warranty.
Page 422 of 434
GMC Yukon/Yukon XL/Denali Owner Manual (GMNA-Localizing-U.S./Cana-
da/Mexico-13566587) - 2020 - CRC - 4/15/19
Index 421
IndexA
Accessories andModifications . . . . . . . . . . . . . . . . . . 283
Accessory Power . . . . . . . . . . . . . . . 209
Active Fuel Management . . . . . . . 211
Adaptive Cruise Control . . . . . . . . 232
Add-On Electrical Equipment . . . 280
Additional Information OnStar . . . . . . . . . . . . . . . . . . . . . . . 412
Additional Maintenance
and Care . . . . . . . . . . . . . . . . . . . . . . 385
Adjustable Throttle and Brake Pedal . . . . . . . . . . . . . . . . . . . 201
Adjustments
Lumbar, Front Seats . . . . . . . . . . . . 49
Air Cleaner/Filter, Engine . . . . . . . 296
Air Conditioning . . . . . . . . . . . 175, 179
Air Filter, Passenger Compartment . . . . . . . . . . . . . . . . . 181
Air Vents . . . . . . . . . . . . . . . . . . . . . . . 180
Airbag System Check . . . . . . . . . . . . . . . . . . . . . . . . . . 85
How Does an AirbagRestrain? . . . . . . . . . . . . . . . . . . . . . 78
Passenger Sensing System . . . . 80
What Makes an Airbag Inflate? . . . . . . . . . . . . . . . . . . . . . . . . 78 Airbag System (cont'd)
What Will You See after an
Airbag Inflates? . . . . . . . . . . . . . . . 78
When Should an Airbag
Inflate? . . . . . . . . . . . . . . . . . . . . . . . . 77
Where Are the Airbags? . . . . . . . . 75
Airbags Adding Equipment to theVehicle . . . . . . . . . . . . . . . . . . . . . . . . 84
Passenger Status Indicator . . . 135
Readiness Light . . . . . . . . . . . . . . 134
Servicing Airbag-Equipped Vehicles . . . . . . . . . . . . . . . . . . . . . . . 84
System Check . . . . . . . . . . . . . . . . . . 73
Alarm Vehicle Security . . . . . . . . . . . . . . . . 33
Alert Lane Change . . . . . . . . . . . . . . . . . 250
Side Blind Zone (SBZA) . . . . . . 249
All-Season Tires . . . . . . . . . . . . . . . . 327
All-Terrain Tires . . . . . . . . . . . . . . . . . 328
Antilock Brake System (ABS) . . . 224 Warning Light . . . . . . . . . . . . . . . . . 138
Appearance Care Exterior . . . . . . . . . . . . . . . . . . . . . . . 367
Interior . . . . . . . . . . . . . . . . . . . . . . . . 372
Armrest Storage . . . . . . . . . . . . . . . . 110