2020 GMC YUKON service
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GMC Yukon/Yukon XL/Denali Owner Manual (GMNA-Localizing-U.S./
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414 OnStar
Languages
The vehicle can be programmed to
respond in multiple languages.
Press
Qand ask for an Advisor.
Advisors are available in English,
Spanish, and French. Available
languages may vary by country.
Potential Issues
OnStar cannot perform Remote
Door Unlock or Stolen Vehicle
Assistance after the vehicle has
been off continuously for 10 days
without an ignition cycle. If the
vehicle has not been started for
10 days, OnStar can contact
Roadside Assistance or a locksmith
to help gain access to the vehicle.
Global Positioning
System (GPS)
. Obstruction of the GPS can
occur in a large city with tall
buildings; in parking garages;
around airports; in tunnels and
underpasses; or in an area with
very dense trees. If GPS signals
are not available, the OnStar
system should still operate to call OnStar. However, OnStar
could have difficulty identifying
the exact location.
. In emergency situations, OnStar
can use the last stored GPS
location to send to emergency
responders.
A temporary loss of GPS can cause
loss of the ability to send a
Turn-by-Turn Navigation route. The
Advisor may give a verbal route or
may ask for a call back after the
vehicle is driven into an open area.
Cellular and GPS Antennas
Cellular reception is required for
OnStar to send remote signals to
the vehicle. Do not place items over
or near the antenna to prevent
blocking cellular and GPS signal
reception.
Unable to Connect to OnStar
Message
If there is limited cellular coverage
or the cellular network has reached
maximum capacity, this message may come on. Press
Qto try the
call again or try again after driving a
few miles into another cellular area.
Vehicle and Power Issues
OnStar services require a vehicle
electrical system, wireless service,
and GPS satellite technologies to be
available and operating for features
to function properly. These systems
may not operate if the battery is
discharged or disconnected.
Add-on Electrical Equipment
The OnStar system is integrated
into the electrical architecture of the
vehicle. Do not add any electrical
equipment. See Add-On Electrical
Equipment 0280. Added electrical
equipment may interfere with the
operation of the OnStar system and
cause it to not operate.
Vehicle Software Updates
OnStar or GM may remotely deliver
software updates or changes to the
vehicle without further notice or
consent. These updates or changes
may enhance or maintain safety,
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418 Connected Services
Connected
Services
Connected Services
Navigation . . . . . . . . . . . . . . . . . . . . 418
Connections . . . . . . . . . . . . . . . . . . 419
Diagnostics . . . . . . . . . . . . . . . . . . . 420
Connected Services
Navigation
Navigation requires a specific
OnStar or connected service plan.
Press
Qto receive Turn-by-Turn
directions or have them sent to the
vehicle’s navigation screen,
if equipped.
Turn-by-Turn Navigation
1. PressQto connect to an
Advisor.
2. Request directions to be downloaded to the vehicle.
3. Follow the voice-guided commands.
Using Voice Commands
During a Planned Route
Functionality of the Voice Command
button, if equipped, may vary by
vehicle and region. For some
vehicles, press
=to open the OnStar app on the infotainment
display. For other vehicles press
=
as follows.
Cancel Route
1. Press
=. System responds:
“OnStar ready,” then a tone.
2. Say “Cancel route.” System
responds: “Do you want to
cancel directions?”
3. Say “Yes.”System responds:
“OK, request completed, thank
you, goodbye.”
Route Preview
1. Press
=. System responds:
“OnStar ready,” then a tone.
2. Say “Route preview.” System
responds with the next three
maneuvers.
Repeat
1. Press
=. System responds:
“OnStar ready,” then a tone.
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Connected Services 419
2. Say“Repeat.” System
responds with the last direction
given, then responds with
“OnStar ready,” then a tone.
Get My Destination
1. Press
=. System responds:
“OnStar ready,” then a tone.
2. Say “Get my destination.”
System responds with the
address and distance to the
destination, then responds with
“OnStar ready,” then a tone.
Send Destination to Vehicle
Directions can be sent to the
vehicle’s navigation screen,
if equipped.
Press
Q, then ask the Advisor to
download directions to the vehicle’s
navigation system, if equipped. After
the call ends, the navigation screen
will provide prompts to begin driving
directions. Routes that are sent to
the navigation screen can only be
canceled through the navigation
system. See www.onstar.com (U.S.) or
www.onstar.ca (Canada).
Connections
The following services help with
staying connected.
For coverage maps, see
www.onstar.com (U.S.) or
www.onstar.ca (Canada).
Ensuring Security
.
Change the default passwords
for the Wi-Fi hotspot and
myGMC mobile application.
Make these passwords different
from each other and use a
combination of letters, numbers,
and symbols to increase the
security.
. Change the default name of the
SSID (Service Set Identifier).
This is your network’s name that
is visible to other wireless
devices. Choose a unique name
and avoid family names or
vehicle descriptions. Wi-Fi Hotspot (If Equipped)
The vehicle may have a built-in
Wi-Fi hotspot that provides access
to the Internet and web content at
4G LTE speed. Up to seven mobile
devices can be connected. A data
plan is required. Use the in-vehicle
controls only when it is safe to
do so.
1. To retrieve Wi-Fi hotspot information, press
=to open
the OnStar app on the
infotainment display, then
select Wi-Fi Hotspot. On some
vehicles, touch Wi-Fi or Wi-Fi
Settings on the screen.
2. The Wi-Fi settings will display the Wi-Fi hotspot name (SSID),
password, and on some
vehicles, the connection type
(no Internet connection, 3G,
4G, 4G LTE), and signal quality
(poor, good, excellent).
3. To change the SSID or password, press
Qor call
1-888-4ONSTAR to connect
with an Advisor. On some
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420 Connected Services
vehicles, the SSID and
password can be changed in
the Wi-Fi Hotspot menu.
After initial set-up, your vehicle’s
Wi-Fi hotspot will connect
automatically to your mobile
devices. Manage data usage by
turning Wi-Fi on or off on your
mobile device, using the myGMC
mobile app, or by contacting an
OnStar Advisor. On some vehicles,
Wi-Fi can also be managed from the
Wi-Fi Hotspot menu.
MyGMC Mobile App (If Available)
Download the myGMC mobile app
to compatible Apple and Android
smartphones. GMC users can
access the following services from a
smartphone:
. Remotely start/stop the vehicle,
if factory-equipped.
. Lock/unlock doors, if equipped
with automatic locks.
. Activate the horn and lamps. .
Check the vehicle’s fuel level, oil
life, or tire pressure,
if factory-equipped with the Tire
Pressure Monitor System.
. Send destinations to the vehicle.
. Locate the vehicle on a map
(U.S. market only).
. Turn the vehicle's Wi-Fi hotspot
on/off, manage settings, and
monitor data consumption,
if equipped.
. Locate a dealer and schedule
service.
. Request roadside assistance.
. Set a parking reminder with pin
drop, take a photo, make a note,
and set a timer.
. Connect with GMC on social
media.
Features are subject to change. For
myGMC mobile app information and
compatibility, see my.gmc.com.
An active OnStar or connected
service plan may be required.
A compatible device,
factory-installed remote start, and power locks are required. Data rates
apply. See www.onstar.com for
details and system limitations.
Remote Services
Contact an OnStar Advisor to
unlock the doors or sound the horn
and flash the lamps.
Marketplace
OnStar Advisors can provide offers
from restaurants and retailers on
your route, help locate hotels,
or book a room. These services
vary by market.
Diagnostics
By monitoring and reporting on the
vehicle's key systems, OnStar
Advanced Diagnostics, if equipped,
provides a way to keep up on
maintenance. Capabilities vary by
model. See www.onstar.com for
details and system limitations.
Features are subject to change. For
updates on feature capabilities, see
my.gmc.com. Message and data
rates may apply.
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Index 423
Check (cont'd)Ignition Transmission Lock . . . 308
Child Restraints Infants and Young Children . . . . . 88
Lower Anchors and Tethers
for Children . . . . . . . . . . . . . . . . . . . 93
Older Children . . . . . . . . . . . . . . . . . . 86
Securing . . . . . . . . . . . . 103, 105, 106
Systems . . . . . . . . . . . . . . . . . . . . . . . . 90
Child-View Mirror . . . . . . . . . . . . . . . . 41
Circuit Breakers . . . . . . . . . . . . . . . . 315
Cleaning Exterior Care . . . . . . . . . . . . . . . . . 367
Interior Care . . . . . . . . . . . . . . . . . . 372
Climate Control Systems Dual Automatic . . . . . . . . . . . . . . . 175
Rear . . . . . . . . . . . . . . . . . . . . . . . . . . 179
Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . 119
Cluster, Instrument . . . . . . . . . . . . . 126
Collision Damage Repair . . . . . . . 403
Compartments
Storage . . . . . . . . . . . . . . . . . . . . . . . 109
Compass . . . . . . . . . . . . . . . . . . . . . . . 119
Connected Services
Connections . . . . . . . . . . . . . . . . . . 419
Diagnostics . . . . . . . . . . . . . . . . . . . 420
Navigation . . . . . . . . . . . . . . . . . . . . 418 Connections
Connected Services . . . . . . . . . . 419
Control Hill Descent . . . . . . . . . . . . . . . . . . 228
Traction and ElectronicStability . . . . . . . . . . . . . . . . . . . . . 226
Control of a Vehicle . . . . . . . . . . . . . 186
Convenience Net . . . . . . . . . . . . . . . 112
Convex Mirrors . . . . . . . . . . . . . . . . . . 37
Coolant Engine Temperature Gauge . . 131
Engine Temperature
Warning Light . . . . . . . . . . . . . . . 141
Cooling . . . . . . . . . . . . . . . . . . . . 175, 179
Cooling System . . . . . . . . . . . . . . . . . 297
Courtesy Transportation Program . . . . . . . . . . . . . . . . . . . . . . . 402
Cruise Control . . . . . . . . . . . . . . . . . . 230 Light . . . . . . . . . . . . . . . . . . . . . . . . . . 144
Cruise Control, Adaptive . . . . . . . . 232
Cupholders . . . . . . . . . . . . . . . . . . . . . 109
Customer Assistance . . . . . . . . . . . 399 Offices . . . . . . . . . . . . . . . . . . . . . . . . 398
Text Telephone (TTY)Users . . . . . . . . . . . . . . . . . . . . . . . 399
Customer Information Publications OrderingInformation . . . . . . . . . . . . . . . . . . 405 Customer Satisfaction
Procedure . . . . . . . . . . . . . . . . . . . . . 396
Cybersecurity . . . . . . . . . . . . . . . . . . . 408
D
Damage Repair, Collision . . . . . . . 403
Danger, Warning, and Caution . . . . 3
Data Collection Infotainment System . . . . . . . . . . 409
OnStar . . . . . . . . . . . . . . . . . . . . . . . 409
Data Recorders, Event . . . . . . . . . 408
Daytime Running Lamps (DRL) . . . . . . . . . . . . . . . . . . 167
Defensive Driving . . . . . . . . . . . . . . . 185
Delayed Locking . . . . . . . . . . . . . . . . . 25
Diagnostics Connected Services . . . . . . . . . . 420
Distracted Driving . . . . . . . . . . . . . . . 184
Dome Lamps . . . . . . . . . . . . . . . . . . . 170
Door Ajar Light . . . . . . . . . . . . . . . . . . . . . 144
Delayed Locking . . . . . . . . . . . . . . . . 25
Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Power Locks . . . . . . . . . . . . . . . . . . . . 25
Drive Belt Routing, Engine . . . . . . 395
Driver Assistance Systems . . . . . 240
Driver Information Center (DIC) . . . . . . . . . . . . . . . . . . 144
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Index 425
Fluid (cont'd)Four-Wheel Drive
Transfer Case . . . . . . . . . . . . . . . 219
Washer . . . . . . . . . . . . . . . . . . . . . . . 302
Fog Lamps . . . . . . . . . . . . . . . . . . . . . 169 Bulb Replacement . . . . . . . . . . . . 312
Folding Mirrors . . . . . . . . . . . . . . . . . . 38
Forward Collision Alert (FCA) System . . . . . . . . . . . . . . . . . 245
Four-Wheel Drive . . . . . . . . . . 219, 305
Four-Wheel-Drive Light . . . . . . . . . 139
Frequency Statement Radio . . . . . . . . . . . . . . . . . . . . . . . . . 405
Front Axle . . . . . . . . . . . . . . . . . . . . . . 306
Front Fog Lamp
Light . . . . . . . . . . . . . . . . . . . . . . . . . . 143
Front Seats Heated and Ventilated . . . . . . . . . . 54
Fuel Additives . . . . . . . . . . . . . . . . . . . . . 255
Economy, Driving for Better . . . 184
Filling a Portable FuelContainer . . . . . . . . . . . . . . . . . . . 258
Filling the Tank . . . . . . . . . . . . . . . 256
Foreign Countries . . . . . . . . . . . . 255
Gauge . . . . . . . . . . . . . . . . . . . . . . . . 130
Low Fuel Warning Light . . . . . . . 142
Management, Active . . . . . . . . . . .211 Fuel (cont'd)
Prohibited Fuels . . . . . . . . . . . . . . 255
Recommended . . . . . . . . . . . . . . . 254
Top Tier . . . . . . . . . . . . . . . . . . . . . . 254
Full-Size Spare Tire . . . . . . . . . . . . 359
Fuses Engine Compartment FuseBlock . . . . . . . . . . . . . . . . . . . . . . . . 315
Fuses and Circuit Breakers . . . 315
Instrument Panel Fuse
Block . . . . . . . . . . . . . . . . . . . 320, 323
Rear Compartment Fuse Block . . . . . . . . . . . . . . . . . . . . . . . . 325
G
Garage Door Opener . . . . . . . . . . . 160Programming . . . . . . . . . . . . . . . . . 160
Gas Strut(s) . . . . . . . . . . . . . . . . . . . . 310
Gauges Engine CoolantTemperature . . . . . . . . . . . . . . . . 131
Engine Oil Pressure . . . . . . . . . . 130
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . 130
Odometer . . . . . . . . . . . . . . . . . . . . . 129
Speedometer . . . . . . . . . . . . . . . . . 129
Tachometer . . . . . . . . . . . . . . . . . . . 129
Transmission Temperature . . . . 132
Trip Odometer . . . . . . . . . . . . . . . . 129 Gauges (cont'd)
Voltmeter . . . . . . . . . . . . . . . . . . . . . 133
Warning Lights and
Indicators . . . . . . . . . . . . . . . . . . . 125
General Information Service and Maintenance . . . . . 377
Towing . . . . . . . . . . . . . . . . . . . . . . . . 259
Vehicle Care . . . . . . . . . . . . . . . . . . 282
Glass Replacement . . . . . . . . . . . . . 310
Glove Box . . . . . . . . . . . . . . . . . . . . . . 109
GM Mobility Reimbursement
Program . . . . . . . . . . . . . . . . . . . . . . . 399
H
Hazard Warning Flashers . . . . . . . 168
Head Restraints . . . . . . . . . . . . . . . . . 47
Head-up Display . . . . . . . . . . . . . . . . 147
HeadlampsAiming . . . . . . . . . . . . . . . . . . . . . . . . 312
Automatic . . . . . . . . . . . . . . . . . . . . . 167
Bulb Replacement . . . . . . . . . . . . 312
Daytime Running
Lamps (DRL) . . . . . . . . . . . . . . . . 167
Flash-to-Pass . . . . . . . . . . . . . . . . . 167
High Intensity Discharge
(HID) Lighting . . . . . . . . . . . . . . . 312
High-Beam On Light . . . . . . . . . . 143
High/Low Beam Changer . . . . . 166
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428 Index
Monitor System, TirePressure . . . . . . . . . . . . . . . . . . . . . . 335
N
Navigation
Connected Services . . . . . . . . . . 418
Net, Convenience . . . . . . . . . . . . . . 112
New Vehicle Break-In . . . . . . . . . . . 201
Noise Control System . . . . . . . . . . 306
O
Odometer . . . . . . . . . . . . . . . . . . . . . . . 129 Trip . . . . . . . . . . . . . . . . . . . . . . . . . . . 129
Off-Road . . . . . . . . . . . . . . . . . . . . . . . 188 Driving . . . . . . . . . . . . . . . . . . . . . . . . 188
Recovery . . . . . . . . . . . . . . . . . . . . . 187
Oil
Engine . . . . . . . . . . . . . . . . . . . . . . . . 289
Engine Oil Life System . . . . . . . 291
Engine Oil Pressure Gauge . . . 130
Pressure Light . . . . . . . . . . . . . . . . 142
Older Children, Restraints . . . . . . . 86
Online Owner Center . . . . . . . . . . . 399
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . 409
OnStar Additional
Information . . . . . . . . . . . . . . . . . . . . 412
OnStar Emergency . . . . . . . . . . . . . 411
OnStar Overview . . . . . . . . . . . . . . . 410
OnStar Security . . . . . . . . . . . . . . . . 412 Operation
Fog Lamps . . . . . . . . . . . . . . . . . . . 169
Outlets Power . . . . . . . . . . . . . . . . . . . . . . . . 120
Overheating, Engine . . . . . . . . . . . . 300
Overview Instrument Panel . . . . . . . . . . . . . . . . 5
P
Park
Shifting Out of . . . . . . . . . . . . . . . . 210
Park Assist . . . . . . . . . . . . . . . . . . . . . 242
Parking
Brake . . . . . . . . . . . . . . . . . . . . . . . . . 225
Brake and P (Park)Mechanism Check . . . . . . . . . . 309
Extended . . . . . . . . . . . . . . . . . . . . . .211
Over Things That Burn . . . . . . . .211
Parking or Backing Assistance Systems . . . . . . . . . . 242
Passenger Airbag Status
Indicator . . . . . . . . . . . . . . . . . . . . . . 135
Passenger Compartment Air Filter . . . . . . . . . . . . . . . . . . . . . . . . . . 181
Passenger Sensing System . . . . . 80
Perchlorate Materials Requirements, California . . . . . . 283 Personalization
Vehicle . . . . . . . . . . . . . . . . . . . . . . . 152
Power Door Locks . . . . . . . . . . . . . . . . . . . . . 25
Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Outlets . . . . . . . . . . . . . . . . . . . . . . . 120
Protection, Battery . . . . . . . . . . . . 172
Retained Accessory (RAP) . . . 209
Seat Adjustment . . . . . . . . . . . . . . . . 48
Windows . . . . . . . . . . . . . . . . . . . . . . . 42
Power Assist Steps . . . . . . . . . . . . . . 32
Pregnancy, Using Seat Belts . . . . 70
Privacy
Vehicle Data Recording . . . . . . . 407
Program Courtesy Transportation . . . . . . 402
Prohibited Fuels . . . . . . . . . . . . . . . . 255
Proposition 65 Warning,
California . . . . . . . . . . . .282, 305, 360, Back Cover
Publication Ordering Information . . . . . . . . . . . . . . . . . . . . 405
R
Radio Frequency Statement . . . . 405
Reading Lamps . . . . . . . . . . . . . . . . . 171
Rear Axle . . . . . . . . . . . . . . . . . . . . . . . 306
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430 Index
Seats (cont'd)Second Row . . . . . . . . . . . . . . . . . . . . 56
Third Row Seat . . . . . . . . . . . . . . . . . 60
Second Row Seats . . . . . . . . . . . . . . 56
Securing Child
Restraints . . . . . . . . . . .103, 105, 106
Security Light . . . . . . . . . . . . . . . . . . . . . . . . . . 143
OnStar . . . . . . . . . . . . . . . . . . . . . . . 412
Vehicle . . . . . . . . . . . . . . . . . . . . . . . . . 33
Vehicle Alarm . . . . . . . . . . . . . . . . . . . 33
Service . . . . . . . . . . . . . . . . . . . . . . . . . 182 Accessories andModifications . . . . . . . . . . . . . . . . 283
Doing Your Own Work . . . . . . . . 283
Maintenance Records . . . . . . . . 391
Maintenance, General Information . . . . . . . . . . . . . . . . . . 377
Parts Identification . . . . . . . . . . . . 392
Scheduling Appointments . . . . . 401
Services Special Application . . . . . . . . . . . 384
Servicing the Airbag . . . . . . . . . . . . . 84
Shift Lock Control Function
Check, Automatic
Transmission . . . . . . . . . . . . . . . . . . 308
Shifting Into Park . . . . . . . . . . . . . . . . . . . . . . 209 Shifting (cont'd)
Out of Park . . . . . . . . . . . . . . . . . . . 210
Side Blind Zone Alert (SBZA) . . . 249
Signals, Turn and Lane-Change . . . . . . . . . . . . . . . . . 169
Special Application Services . . . . 384
Specifications and Capacities . . . . . . . . . . . . . . . . . . . . . 393
Speedometer . . . . . . . . . . . . . . . . . . . 129
StabiliTrak
OFF Light . . . . . . . . . . . . . . . . . . . . . 140
Start Assist, Hill . . . . . . . . . . . . . . . . . 225
Start Vehicle, Remote . . . . . . . . . . . 23
Starter Switch Check . . . . . . . . . . . 308
Starting the Engine . . . . . . . . . . . . . 206
Steering . . . . . . . . . . . . . . . . . . . . . . . . 186 Heated Wheel . . . . . . . . . . . . . . . . .116
Wheel Adjustment . . . . . . . . . . . . .115
Wheel Controls . . . . . . . . . . . . . . . .116
Steering Column Lock . . . . . . . . . . . 35
Steps Power Assist . . . . . . . . . . . . . . . . . . . 32
Storage
Rear . . . . . . . . . . . . . . . . . . . . . . . . . . .110
Storage Areas Armrest . . . . . . . . . . . . . . . . . . . . . . . .110
Center Console . . . . . . . . . . . . . . . .110
Convenience Net . . . . . . . . . . . . . .112 Storage Areas (cont'd)
Floor Console . . . . . . . . . . . . . . . . . 111
Glove Box . . . . . . . . . . . . . . . . . . . . 109
Roof Rack System . . . . . . . . . . . . .112
Sunglasses . . . . . . . . . . . . . . . . . . . .110
Storage Compartments . . . . . . . . . 109
Struts Gas . . . . . . . . . . . . . . . . . . . . . . . . . . . 310
Stuck Vehicle . . . . . . . . . . . . . . . . . . . 195
Sun Visors . . . . . . . . . . . . . . . . . . . . . . . 43
Sunglass Storage . . . . . . . . . . . . . . . 110
Sunroof . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Symbols . . . . . . . . . . . . . . . . . . . . . . . . . . 3
System
Forward CollisionAlert (FCA) . . . . . . . . . . . . . . . . . . 245
Infotainment . . . . . . . . . . . . . 174, 409
Noise Control . . . . . . . . . . . . . . . . . 306
Roof Rack . . . . . . . . . . . . . . . . . . . . .112
Systems Driver Assistance . . . . . . . . . . . . . 240
T
Tachometer . . . . . . . . . . . . . . . . . . . . . 129
Text Telephone (TTY) Users . . . . 399
Theft-Deterrent Systems . . . . . . . . . 36Immobilizer . . . . . . . . . . . . . . . . . . . . . 36
Third-Row Seats . . . . . . . . . . . . . . . . . 60