GMC Yukon/Yukon XL/Denali Owner Manual (GMNA-Localizing-U.S./
Canada/Mexico-13566587) - 2020 - CRC - 4/15/19
OnStar 411
Press=to:
. Open the OnStar app on the
infotainment display. See the
infotainment manual for
information on how to use the
OnStar app.
Or
. Give OnStar Turn-by-Turn
Navigation voice commands.
. Obtain and customize the Wi-Fi
hotspot name or SSID and
password, if equipped.
Press
Qto connect to an
Advisor to:
. Verify account information or
update contact information.
. Get driving directions.
. Receive a Diagnostic check of
the vehicle's key operating
systems.
. Receive Roadside Assistance.
. Manage Wi-Fi Settings,
if equipped. Press
>to get a priority connection
to an OnStar Advisor available 24/
7 to:
. Get help for an emergency.
. Be a Good Samaritan or
respond to an AMBER Alert.
. Get assistance in severe
weather or other crisis situations
and find evacuation routes.OnStar Services
Emergency
Emergency Services require an
active safety and security plan. With
Automatic Crash Response, built-in
sensors can automatically alert a
specially trained OnStar Advisor
who is immediately connected in to
the vehicle to help.
Press
>for a priority connection to
an OnStar Advisor who can contact
emergency service providers, direct
them to your exact location, and
relay important information.
With OnStar Crisis Assist, specially
trained Advisors are available
24 hours a day, 7 days a week, to
provide a central point of contact,
assistance, and information during a
crisis.
With Roadside Assistance, Advisors
can locate a nearby service provider
to help with a flat tire, a battery
jump, or an empty gas tank.
GMC Yukon/Yukon XL/Denali Owner Manual (GMNA-Localizing-U.S./
Canada/Mexico-13566587) - 2020 - CRC - 4/15/19
OnStar 413
.PressQto speak with an
Advisor.
OnStar or connected services
cannot work unless the vehicle is in
a place where OnStar has an
agreement with a wireless service
provider for service in that area. The
wireless service provider must also
have coverage, network capacity,
reception, and technology
compatible with OnStar or
connected services. Service
involving location information about
the vehicle cannot work unless GPS
signals are available, unobstructed,
and compatible with the OnStar
hardware. OnStar or connected
services may not work if the OnStar
equipment is not properly installed
or it has not been properly
maintained. If equipment or software
is added, connected, or modified,
OnStar or connected services may
not work. Other problems beyond
the control of OnStar —such as
hills, tall buildings, tunnels, weather,
electrical system design and
architecture of the vehicle, damage to the vehicle in a crash, or wireless
phone network congestion or
jamming
—may prevent service.
See Radio Frequency Statement
0 405.
Services for People with
Disabilities
Advisors provide services to help
with physical disabilities and
medical conditions.
Press
Qto help:
. Locate a gas station with an
attendant to pump gas.
. Find a hotel, restaurant, etc.,
that meets accessibility needs.
. Provide directions to the closest
hospital or pharmacy in urgent
situations.
TTY Users
OnStar has the ability to
communicate to deaf,
hard-of-hearing, or speech-impaired
customers while in the vehicle. The
available dealer-installed TTY
system can provide in-vehicle access to all OnStar services,
except Virtual Advisor and OnStar
Turn-by-Turn Navigation.
If equipped, TTY mode can be
turned on or off by touching
Settings, then Apps, and then
Phone. When TTY mode is on,
phone calls can be made or
received with OnStar using the
infotainment display.
OnStar Personal Identification
Number (PIN)
A PIN is needed to access some
OnStar services. The PIN will need
to be changed the first time when
speaking with an Advisor. To
change the OnStar PIN, contact an
OnStar Advisor by pressing
Qor
calling 1-888-4ONSTAR.
Warranty
OnStar equipment may be
warranted as part of the vehicle
warranty.
GMC Yukon/Yukon XL/Denali Owner Manual (GMNA-Localizing-U.S./
Canada/Mexico-13566587) - 2020 - CRC - 4/15/19
418 Connected Services
Connected
Services
Connected Services
Navigation . . . . . . . . . . . . . . . . . . . . 418
Connections . . . . . . . . . . . . . . . . . . 419
Diagnostics . . . . . . . . . . . . . . . . . . . 420
Connected Services
Navigation
Navigation requires a specific
OnStar or connected service plan.
Press
Qto receive Turn-by-Turn
directions or have them sent to the
vehicle’s navigation screen,
if equipped.
Turn-by-Turn Navigation
1. PressQto connect to an
Advisor.
2. Request directions to be downloaded to the vehicle.
3. Follow the voice-guided commands.
Using Voice Commands
During a Planned Route
Functionality of the Voice Command
button, if equipped, may vary by
vehicle and region. For some
vehicles, press
=to open the OnStar app on the infotainment
display. For other vehicles press
=
as follows.
Cancel Route
1. Press
=. System responds:
“OnStar ready,” then a tone.
2. Say “Cancel route.” System
responds: “Do you want to
cancel directions?”
3. Say “Yes.”System responds:
“OK, request completed, thank
you, goodbye.”
Route Preview
1. Press
=. System responds:
“OnStar ready,” then a tone.
2. Say “Route preview.” System
responds with the next three
maneuvers.
Repeat
1. Press
=. System responds:
“OnStar ready,” then a tone.
GMC Yukon/Yukon XL/Denali Owner Manual (GMNA-Localizing-U.S./
Canada/Mexico-13566587) - 2020 - CRC - 4/15/19
Connected Services 419
2. Say“Repeat.” System
responds with the last direction
given, then responds with
“OnStar ready,” then a tone.
Get My Destination
1. Press
=. System responds:
“OnStar ready,” then a tone.
2. Say “Get my destination.”
System responds with the
address and distance to the
destination, then responds with
“OnStar ready,” then a tone.
Send Destination to Vehicle
Directions can be sent to the
vehicle’s navigation screen,
if equipped.
Press
Q, then ask the Advisor to
download directions to the vehicle’s
navigation system, if equipped. After
the call ends, the navigation screen
will provide prompts to begin driving
directions. Routes that are sent to
the navigation screen can only be
canceled through the navigation
system. See www.onstar.com (U.S.) or
www.onstar.ca (Canada).
Connections
The following services help with
staying connected.
For coverage maps, see
www.onstar.com (U.S.) or
www.onstar.ca (Canada).
Ensuring Security
.
Change the default passwords
for the Wi-Fi hotspot and
myGMC mobile application.
Make these passwords different
from each other and use a
combination of letters, numbers,
and symbols to increase the
security.
. Change the default name of the
SSID (Service Set Identifier).
This is your network’s name that
is visible to other wireless
devices. Choose a unique name
and avoid family names or
vehicle descriptions. Wi-Fi Hotspot (If Equipped)
The vehicle may have a built-in
Wi-Fi hotspot that provides access
to the Internet and web content at
4G LTE speed. Up to seven mobile
devices can be connected. A data
plan is required. Use the in-vehicle
controls only when it is safe to
do so.
1. To retrieve Wi-Fi hotspot information, press
=to open
the OnStar app on the
infotainment display, then
select Wi-Fi Hotspot. On some
vehicles, touch Wi-Fi or Wi-Fi
Settings on the screen.
2. The Wi-Fi settings will display the Wi-Fi hotspot name (SSID),
password, and on some
vehicles, the connection type
(no Internet connection, 3G,
4G, 4G LTE), and signal quality
(poor, good, excellent).
3. To change the SSID or password, press
Qor call
1-888-4ONSTAR to connect
with an Advisor. On some
GMC Yukon/Yukon XL/Denali Owner Manual (GMNA-Localizing-U.S./Cana-
da/Mexico-13566587) - 2020 - CRC - 4/15/19
Index 425
Fluid (cont'd)Four-Wheel Drive
Transfer Case . . . . . . . . . . . . . . . 219
Washer . . . . . . . . . . . . . . . . . . . . . . . 302
Fog Lamps . . . . . . . . . . . . . . . . . . . . . 169 Bulb Replacement . . . . . . . . . . . . 312
Folding Mirrors . . . . . . . . . . . . . . . . . . 38
Forward Collision Alert (FCA) System . . . . . . . . . . . . . . . . . 245
Four-Wheel Drive . . . . . . . . . . 219, 305
Four-Wheel-Drive Light . . . . . . . . . 139
Frequency Statement Radio . . . . . . . . . . . . . . . . . . . . . . . . . 405
Front Axle . . . . . . . . . . . . . . . . . . . . . . 306
Front Fog Lamp
Light . . . . . . . . . . . . . . . . . . . . . . . . . . 143
Front Seats Heated and Ventilated . . . . . . . . . . 54
Fuel Additives . . . . . . . . . . . . . . . . . . . . . 255
Economy, Driving for Better . . . 184
Filling a Portable FuelContainer . . . . . . . . . . . . . . . . . . . 258
Filling the Tank . . . . . . . . . . . . . . . 256
Foreign Countries . . . . . . . . . . . . 255
Gauge . . . . . . . . . . . . . . . . . . . . . . . . 130
Low Fuel Warning Light . . . . . . . 142
Management, Active . . . . . . . . . . .211 Fuel (cont'd)
Prohibited Fuels . . . . . . . . . . . . . . 255
Recommended . . . . . . . . . . . . . . . 254
Top Tier . . . . . . . . . . . . . . . . . . . . . . 254
Full-Size Spare Tire . . . . . . . . . . . . 359
Fuses Engine Compartment FuseBlock . . . . . . . . . . . . . . . . . . . . . . . . 315
Fuses and Circuit Breakers . . . 315
Instrument Panel Fuse
Block . . . . . . . . . . . . . . . . . . . 320, 323
Rear Compartment Fuse Block . . . . . . . . . . . . . . . . . . . . . . . . 325
G
Garage Door Opener . . . . . . . . . . . 160Programming . . . . . . . . . . . . . . . . . 160
Gas Strut(s) . . . . . . . . . . . . . . . . . . . . 310
Gauges Engine CoolantTemperature . . . . . . . . . . . . . . . . 131
Engine Oil Pressure . . . . . . . . . . 130
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . 130
Odometer . . . . . . . . . . . . . . . . . . . . . 129
Speedometer . . . . . . . . . . . . . . . . . 129
Tachometer . . . . . . . . . . . . . . . . . . . 129
Transmission Temperature . . . . 132
Trip Odometer . . . . . . . . . . . . . . . . 129 Gauges (cont'd)
Voltmeter . . . . . . . . . . . . . . . . . . . . . 133
Warning Lights and
Indicators . . . . . . . . . . . . . . . . . . . 125
General Information Service and Maintenance . . . . . 377
Towing . . . . . . . . . . . . . . . . . . . . . . . . 259
Vehicle Care . . . . . . . . . . . . . . . . . . 282
Glass Replacement . . . . . . . . . . . . . 310
Glove Box . . . . . . . . . . . . . . . . . . . . . . 109
GM Mobility Reimbursement
Program . . . . . . . . . . . . . . . . . . . . . . . 399
H
Hazard Warning Flashers . . . . . . . 168
Head Restraints . . . . . . . . . . . . . . . . . 47
Head-up Display . . . . . . . . . . . . . . . . 147
HeadlampsAiming . . . . . . . . . . . . . . . . . . . . . . . . 312
Automatic . . . . . . . . . . . . . . . . . . . . . 167
Bulb Replacement . . . . . . . . . . . . 312
Daytime Running
Lamps (DRL) . . . . . . . . . . . . . . . . 167
Flash-to-Pass . . . . . . . . . . . . . . . . . 167
High Intensity Discharge
(HID) Lighting . . . . . . . . . . . . . . . 312
High-Beam On Light . . . . . . . . . . 143
High/Low Beam Changer . . . . . 166