GMC Yukon/Yukon XL/Denali Owner Manual (GMNA-Localizing-U.S./
Canada/Mexico-13566587) - 2020 - CRC - 4/15/19
408 Customer Information
Cybersecurity
GM collects information about the
use of your vehicle including
operational and safety related
information. We collect this
information to provide, evaluate,
improve, and troubleshoot our
products and services and to
develop new products and services.
The protection of vehicle electronics
systems and customer data from
unauthorized outside electronic
access or control is important to
GM. GM maintains appropriate
security standards, practices,
guidelines and controls aimed at
defending the vehicle and the
vehicle service ecosystem against
unauthorized electronic access,
detecting possible malicious activity
in related networks, and responding
to suspected cybersecurity incidents
in a timely, coordinated and effective
manner. Security incidents could
impact your safety or compromise
your private data. To minimize
security risks, please do not connect
your vehicle electronic systems to
unauthorized devices or connectyour vehicle to any unknown or
untrusted networks (such as
Bluetooth, WIFI or similar
technology). In the event you
suspect any security incident
impacting your data or the safe
operation of your vehicle, please
stop operating your vehicle and
contact your dealer.
Event Data Recorders
This vehicle is equipped with an
event data recorder (EDR). The
main purpose of an EDR is to
record, in certain crash or near
crash-like situations, such as an air
bag deployment or hitting a road
obstacle, data that will assist in
understanding how a vehicle’s
systems performed. The EDR is
designed to record data related to
vehicle dynamics and safety
systems for a short period of time,
typically 30 seconds or less. The
EDR in this vehicle is designed to
record such data as:
.
How various systems in your
vehicle were operating; .
Whether or not the driver and
passenger safety belts were
buckled/fastened;
. How far (if at all) the driver was
depressing the accelerator and/
or brake pedal; and,
. How fast the vehicle was
traveling.
These data can help provide a
better understanding of the
circumstances in which crashes and
injuries occur.
Note
EDR data are recorded by your
vehicle only if a non-trivial crash
situation occurs; no data are
recorded by the EDR under normal
driving conditions and no personal
data (e.g., name, gender, age, and
crash location) are recorded.
However, other parties, such as law
enforcement, could combine the
EDR data with the type of
personally identifying data routinely
acquired during a crash
investigation.
GMC Yukon/Yukon XL/Denali Owner Manual (GMNA-Localizing-U.S./
Canada/Mexico-13566587) - 2020 - CRC - 4/15/19
OnStar 413
.PressQto speak with an
Advisor.
OnStar or connected services
cannot work unless the vehicle is in
a place where OnStar has an
agreement with a wireless service
provider for service in that area. The
wireless service provider must also
have coverage, network capacity,
reception, and technology
compatible with OnStar or
connected services. Service
involving location information about
the vehicle cannot work unless GPS
signals are available, unobstructed,
and compatible with the OnStar
hardware. OnStar or connected
services may not work if the OnStar
equipment is not properly installed
or it has not been properly
maintained. If equipment or software
is added, connected, or modified,
OnStar or connected services may
not work. Other problems beyond
the control of OnStar —such as
hills, tall buildings, tunnels, weather,
electrical system design and
architecture of the vehicle, damage to the vehicle in a crash, or wireless
phone network congestion or
jamming
—may prevent service.
See Radio Frequency Statement
0 405.
Services for People with
Disabilities
Advisors provide services to help
with physical disabilities and
medical conditions.
Press
Qto help:
. Locate a gas station with an
attendant to pump gas.
. Find a hotel, restaurant, etc.,
that meets accessibility needs.
. Provide directions to the closest
hospital or pharmacy in urgent
situations.
TTY Users
OnStar has the ability to
communicate to deaf,
hard-of-hearing, or speech-impaired
customers while in the vehicle. The
available dealer-installed TTY
system can provide in-vehicle access to all OnStar services,
except Virtual Advisor and OnStar
Turn-by-Turn Navigation.
If equipped, TTY mode can be
turned on or off by touching
Settings, then Apps, and then
Phone. When TTY mode is on,
phone calls can be made or
received with OnStar using the
infotainment display.
OnStar Personal Identification
Number (PIN)
A PIN is needed to access some
OnStar services. The PIN will need
to be changed the first time when
speaking with an Advisor. To
change the OnStar PIN, contact an
OnStar Advisor by pressing
Qor
calling 1-888-4ONSTAR.
Warranty
OnStar equipment may be
warranted as part of the vehicle
warranty.
GMC Yukon/Yukon XL/Denali Owner Manual (GMNA-Localizing-U.S./
Canada/Mexico-13566587) - 2020 - CRC - 4/15/19
414 OnStar
Languages
The vehicle can be programmed to
respond in multiple languages.
Press
Qand ask for an Advisor.
Advisors are available in English,
Spanish, and French. Available
languages may vary by country.
Potential Issues
OnStar cannot perform Remote
Door Unlock or Stolen Vehicle
Assistance after the vehicle has
been off continuously for 10 days
without an ignition cycle. If the
vehicle has not been started for
10 days, OnStar can contact
Roadside Assistance or a locksmith
to help gain access to the vehicle.
Global Positioning
System (GPS)
. Obstruction of the GPS can
occur in a large city with tall
buildings; in parking garages;
around airports; in tunnels and
underpasses; or in an area with
very dense trees. If GPS signals
are not available, the OnStar
system should still operate to call OnStar. However, OnStar
could have difficulty identifying
the exact location.
. In emergency situations, OnStar
can use the last stored GPS
location to send to emergency
responders.
A temporary loss of GPS can cause
loss of the ability to send a
Turn-by-Turn Navigation route. The
Advisor may give a verbal route or
may ask for a call back after the
vehicle is driven into an open area.
Cellular and GPS Antennas
Cellular reception is required for
OnStar to send remote signals to
the vehicle. Do not place items over
or near the antenna to prevent
blocking cellular and GPS signal
reception.
Unable to Connect to OnStar
Message
If there is limited cellular coverage
or the cellular network has reached
maximum capacity, this message may come on. Press
Qto try the
call again or try again after driving a
few miles into another cellular area.
Vehicle and Power Issues
OnStar services require a vehicle
electrical system, wireless service,
and GPS satellite technologies to be
available and operating for features
to function properly. These systems
may not operate if the battery is
discharged or disconnected.
Add-on Electrical Equipment
The OnStar system is integrated
into the electrical architecture of the
vehicle. Do not add any electrical
equipment. See Add-On Electrical
Equipment 0280. Added electrical
equipment may interfere with the
operation of the OnStar system and
cause it to not operate.
Vehicle Software Updates
OnStar or GM may remotely deliver
software updates or changes to the
vehicle without further notice or
consent. These updates or changes
may enhance or maintain safety,
GMC Yukon/Yukon XL/Denali Owner Manual (GMNA-Localizing-U.S./
Canada/Mexico-13566587) - 2020 - CRC - 4/15/19
420 Connected Services
vehicles, the SSID and
password can be changed in
the Wi-Fi Hotspot menu.
After initial set-up, your vehicle’s
Wi-Fi hotspot will connect
automatically to your mobile
devices. Manage data usage by
turning Wi-Fi on or off on your
mobile device, using the myGMC
mobile app, or by contacting an
OnStar Advisor. On some vehicles,
Wi-Fi can also be managed from the
Wi-Fi Hotspot menu.
MyGMC Mobile App (If Available)
Download the myGMC mobile app
to compatible Apple and Android
smartphones. GMC users can
access the following services from a
smartphone:
. Remotely start/stop the vehicle,
if factory-equipped.
. Lock/unlock doors, if equipped
with automatic locks.
. Activate the horn and lamps. .
Check the vehicle’s fuel level, oil
life, or tire pressure,
if factory-equipped with the Tire
Pressure Monitor System.
. Send destinations to the vehicle.
. Locate the vehicle on a map
(U.S. market only).
. Turn the vehicle's Wi-Fi hotspot
on/off, manage settings, and
monitor data consumption,
if equipped.
. Locate a dealer and schedule
service.
. Request roadside assistance.
. Set a parking reminder with pin
drop, take a photo, make a note,
and set a timer.
. Connect with GMC on social
media.
Features are subject to change. For
myGMC mobile app information and
compatibility, see my.gmc.com.
An active OnStar or connected
service plan may be required.
A compatible device,
factory-installed remote start, and power locks are required. Data rates
apply. See www.onstar.com for
details and system limitations.
Remote Services
Contact an OnStar Advisor to
unlock the doors or sound the horn
and flash the lamps.
Marketplace
OnStar Advisors can provide offers
from restaurants and retailers on
your route, help locate hotels,
or book a room. These services
vary by market.
Diagnostics
By monitoring and reporting on the
vehicle's key systems, OnStar
Advanced Diagnostics, if equipped,
provides a way to keep up on
maintenance. Capabilities vary by
model. See www.onstar.com for
details and system limitations.
Features are subject to change. For
updates on feature capabilities, see
my.gmc.com. Message and data
rates may apply.
GMC Yukon/Yukon XL/Denali Owner Manual (GMNA-Localizing-U.S./Cana-
da/Mexico-13566587) - 2020 - CRC - 4/15/19
Index 421
IndexA
Accessories andModifications . . . . . . . . . . . . . . . . . . 283
Accessory Power . . . . . . . . . . . . . . . 209
Active Fuel Management . . . . . . . 211
Adaptive Cruise Control . . . . . . . . 232
Add-On Electrical Equipment . . . 280
Additional Information OnStar . . . . . . . . . . . . . . . . . . . . . . . 412
Additional Maintenance
and Care . . . . . . . . . . . . . . . . . . . . . . 385
Adjustable Throttle and Brake Pedal . . . . . . . . . . . . . . . . . . . 201
Adjustments
Lumbar, Front Seats . . . . . . . . . . . . 49
Air Cleaner/Filter, Engine . . . . . . . 296
Air Conditioning . . . . . . . . . . . 175, 179
Air Filter, Passenger Compartment . . . . . . . . . . . . . . . . . 181
Air Vents . . . . . . . . . . . . . . . . . . . . . . . 180
Airbag System Check . . . . . . . . . . . . . . . . . . . . . . . . . . 85
How Does an AirbagRestrain? . . . . . . . . . . . . . . . . . . . . . 78
Passenger Sensing System . . . . 80
What Makes an Airbag Inflate? . . . . . . . . . . . . . . . . . . . . . . . . 78 Airbag System (cont'd)
What Will You See after an
Airbag Inflates? . . . . . . . . . . . . . . . 78
When Should an Airbag
Inflate? . . . . . . . . . . . . . . . . . . . . . . . . 77
Where Are the Airbags? . . . . . . . . 75
Airbags Adding Equipment to theVehicle . . . . . . . . . . . . . . . . . . . . . . . . 84
Passenger Status Indicator . . . 135
Readiness Light . . . . . . . . . . . . . . 134
Servicing Airbag-Equipped Vehicles . . . . . . . . . . . . . . . . . . . . . . . 84
System Check . . . . . . . . . . . . . . . . . . 73
Alarm Vehicle Security . . . . . . . . . . . . . . . . 33
Alert Lane Change . . . . . . . . . . . . . . . . . 250
Side Blind Zone (SBZA) . . . . . . 249
All-Season Tires . . . . . . . . . . . . . . . . 327
All-Terrain Tires . . . . . . . . . . . . . . . . . 328
Antilock Brake System (ABS) . . . 224 Warning Light . . . . . . . . . . . . . . . . . 138
Appearance Care Exterior . . . . . . . . . . . . . . . . . . . . . . . 367
Interior . . . . . . . . . . . . . . . . . . . . . . . . 372
Armrest Storage . . . . . . . . . . . . . . . . 110
GMC Yukon/Yukon XL/Denali Owner Manual (GMNA-Localizing-U.S./Cana-
da/Mexico-13566587) - 2020 - CRC - 4/15/19
Index 425
Fluid (cont'd)Four-Wheel Drive
Transfer Case . . . . . . . . . . . . . . . 219
Washer . . . . . . . . . . . . . . . . . . . . . . . 302
Fog Lamps . . . . . . . . . . . . . . . . . . . . . 169 Bulb Replacement . . . . . . . . . . . . 312
Folding Mirrors . . . . . . . . . . . . . . . . . . 38
Forward Collision Alert (FCA) System . . . . . . . . . . . . . . . . . 245
Four-Wheel Drive . . . . . . . . . . 219, 305
Four-Wheel-Drive Light . . . . . . . . . 139
Frequency Statement Radio . . . . . . . . . . . . . . . . . . . . . . . . . 405
Front Axle . . . . . . . . . . . . . . . . . . . . . . 306
Front Fog Lamp
Light . . . . . . . . . . . . . . . . . . . . . . . . . . 143
Front Seats Heated and Ventilated . . . . . . . . . . 54
Fuel Additives . . . . . . . . . . . . . . . . . . . . . 255
Economy, Driving for Better . . . 184
Filling a Portable FuelContainer . . . . . . . . . . . . . . . . . . . 258
Filling the Tank . . . . . . . . . . . . . . . 256
Foreign Countries . . . . . . . . . . . . 255
Gauge . . . . . . . . . . . . . . . . . . . . . . . . 130
Low Fuel Warning Light . . . . . . . 142
Management, Active . . . . . . . . . . .211 Fuel (cont'd)
Prohibited Fuels . . . . . . . . . . . . . . 255
Recommended . . . . . . . . . . . . . . . 254
Top Tier . . . . . . . . . . . . . . . . . . . . . . 254
Full-Size Spare Tire . . . . . . . . . . . . 359
Fuses Engine Compartment FuseBlock . . . . . . . . . . . . . . . . . . . . . . . . 315
Fuses and Circuit Breakers . . . 315
Instrument Panel Fuse
Block . . . . . . . . . . . . . . . . . . . 320, 323
Rear Compartment Fuse Block . . . . . . . . . . . . . . . . . . . . . . . . 325
G
Garage Door Opener . . . . . . . . . . . 160Programming . . . . . . . . . . . . . . . . . 160
Gas Strut(s) . . . . . . . . . . . . . . . . . . . . 310
Gauges Engine CoolantTemperature . . . . . . . . . . . . . . . . 131
Engine Oil Pressure . . . . . . . . . . 130
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . 130
Odometer . . . . . . . . . . . . . . . . . . . . . 129
Speedometer . . . . . . . . . . . . . . . . . 129
Tachometer . . . . . . . . . . . . . . . . . . . 129
Transmission Temperature . . . . 132
Trip Odometer . . . . . . . . . . . . . . . . 129 Gauges (cont'd)
Voltmeter . . . . . . . . . . . . . . . . . . . . . 133
Warning Lights and
Indicators . . . . . . . . . . . . . . . . . . . 125
General Information Service and Maintenance . . . . . 377
Towing . . . . . . . . . . . . . . . . . . . . . . . . 259
Vehicle Care . . . . . . . . . . . . . . . . . . 282
Glass Replacement . . . . . . . . . . . . . 310
Glove Box . . . . . . . . . . . . . . . . . . . . . . 109
GM Mobility Reimbursement
Program . . . . . . . . . . . . . . . . . . . . . . . 399
H
Hazard Warning Flashers . . . . . . . 168
Head Restraints . . . . . . . . . . . . . . . . . 47
Head-up Display . . . . . . . . . . . . . . . . 147
HeadlampsAiming . . . . . . . . . . . . . . . . . . . . . . . . 312
Automatic . . . . . . . . . . . . . . . . . . . . . 167
Bulb Replacement . . . . . . . . . . . . 312
Daytime Running
Lamps (DRL) . . . . . . . . . . . . . . . . 167
Flash-to-Pass . . . . . . . . . . . . . . . . . 167
High Intensity Discharge
(HID) Lighting . . . . . . . . . . . . . . . 312
High-Beam On Light . . . . . . . . . . 143
High/Low Beam Changer . . . . . 166
GMC Yukon/Yukon XL/Denali Owner Manual (GMNA-Localizing-U.S./Cana-
da/Mexico-13566587) - 2020 - CRC - 4/15/19
Index 427
Lighting (cont'd)LED . . . . . . . . . . . . . . . . . . . . . . . . . . 312
Lights Airbag Readiness . . . . . . . . . . . . . 134
Antilock Brake System
(ABS) Warning . . . . . . . . . . . . . . 138
Brake System Warning . . . . . . . 138
Charging System . . . . . . . . . . . . . 135
Check Engine (Malfunction Indicator) . . . . . . . . . . . . . . . . . . . . 136
Cruise Control . . . . . . . . . . . . . . . . 144
Door Ajar . . . . . . . . . . . . . . . . . . . . . 144
Engine Coolant Temperature Warning . . . . . . . 141
Engine Oil Pressure . . . . . . . . . . 142
Flash-to-Pass . . . . . . . . . . . . . . . . . 167
Four-Wheel-Drive . . . . . . . . . . . . . 139
Front Fog Lamp . . . . . . . . . . . . . . 143
High-Beam On . . . . . . . . . . . . . . . . 143
High/Low Beam Changer . . . . . 166
Lane Keep Assist . . . . . . . . . . . . . 139
Low Fuel Warning . . . . . . . . . . . . 142
Seat Belt Reminders . . . . . . . . . . 133
Security . . . . . . . . . . . . . . . . . . . . . . 143
StabiliTrak OFF . . . . . . . . . . . . . . . 140
Tire Pressure . . . . . . . . . . . . . . . . . 141
Tow/Haul Mode . . . . . . . . . . . . . . . 139 Lights (cont'd)
Traction Control System
(TCS)/StabiliTrak . . . . . . . . . . . . 141
Traction Off . . . . . . . . . . . . . . . . . . . 140
Lock Steering Column . . . . . . . . . . . . . . . . 35
Locking Rear Axle . . . . . . . . . . . . . . 229
Locks Automatic Door . . . . . . . . . . . . . . . . . 25
Delayed Locking . . . . . . . . . . . . . . . . 25
Door . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Lockout Protection . . . . . . . . . . . . . . 26
Power Door . . . . . . . . . . . . . . . . . . . . . 25
Safety . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Loss of Control . . . . . . . . . . . . . . . . . 187
Low Fuel Warning Light . . . . . . . . . 142
Low-Profile Tires . . . . . . . . . . . . . . . . 328
Lower Anchors and Tethers for Children (LATCH
System) . . . . . . . . . . . . . . . . . . . . . . . . 93
Lumbar Adjustment . . . . . . . . . . . . . . 49 Front Seats . . . . . . . . . . . . . . . . . . . . . 49
M
Magnetic Ride Control . . . . . . . . . . 229
MaintenanceRecords . . . . . . . . . . . . . . . . . . . . . . 391 Maintenance and Care
Additional . . . . . . . . . . . . . . . . . . . . . 385
Maintenance Schedule . . . . . . . . . 379 Recommended Fluids andLubricants . . . . . . . . . . . . . . . . . . . 388
Transfer Case . . . . . . . . . . . . . . . . 219
Malfunction Indicator Lamp . . . . . 136
Manual Mode . . . . . . . . . . . . . . . . . . . 216
Memory Seats . . . . . . . . . . . . . . . . . . . 51
Messages Engine Power . . . . . . . . . . . . . . . . 151
Vehicle . . . . . . . . . . . . . . . . . . . . . . . 151
Vehicle Speed . . . . . . . . . . . . . . . . 152
Mirror Child-View . . . . . . . . . . . . . . . . . . . . . . 41
Mirrors
Automatic Dimming . . . . . . . . . . . . . 39
Automatic DimmingRearview . . . . . . . . . . . . . . . . . . . . . . 41
Blind Spot . . . . . . . . . . . . . . . . . . . . . . 39
Convex . . . . . . . . . . . . . . . . . . . . . . . . . 37
Folding . . . . . . . . . . . . . . . . . . . . . . . . . 38
Heated . . . . . . . . . . . . . . . . . . . . . . . . . 39
Manual Rearview . . . . . . . . . . . . . . . 41
Power . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Tilt in Reverse . . . . . . . . . . . . . . . . . . 40
Mirrors, Interior Rearview . . . . . . . . 41
GMC Yukon/Yukon XL/Denali Owner Manual (GMNA-Localizing-U.S./Cana-
da/Mexico-13566587) - 2020 - CRC - 4/15/19
Index 429
Rear Axle (cont'd)Locking . . . . . . . . . . . . . . . . . . . . . . . 229
Rear Climate Control System . . . 179
Rear Seats . . . . . . . . . . . . . . . . . . . . . . 55 Heated . . . . . . . . . . . . . . . . . . . . . . . . . 55
Rear Storage . . . . . . . . . . . . . . . . . . . 110
Rear Vision Camera (RVC) . . . . . 242
Rear Window Washer/Wiper . . . . 118
Rearview Mirrors . . . . . . . . . . . . . . . . 41 Automatic Dimming . . . . . . . . . . . . . 41
Reclining Seatbacks . . . . . . . . . . . . . 50
Recommended Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . 254
Recommended Fluids and
Lubricants . . . . . . . . . . . . . . . . . . . . . 388
Records Maintenance . . . . . . . . . . . . . . . . . . 391
Recreational Vehicle Towing . . . . 364
Reimbursement Program,
GM Mobility . . . . . . . . . . . . . . . . . . . 399
Remote Keyless Entry (RKE) System . . . . . . . . . . . . . . 13, 16
Remote Vehicle Start . . . . . . . . . . . . 23
Replacement
Glass . . . . . . . . . . . . . . . . . . . . . . . . . 310
Replacement Parts Airbags . . . . . . . . . . . . . . . . . . . . . . . . . 86
Maintenance . . . . . . . . . . . . . . . . . . 390 Replacing Airbag System . . . . . . . . 86
Replacing LATCH System
Parts after a Crash . . . . . . . . . . . . 103
Replacing Seat Belt System Parts after a Crash . . . . . . . . . . . . . 72
Reporting Safety Defects Canadian Government . . . . . . . . 407
General Motors . . . . . . . . . . . . . . . 407
U.S. Government . . . . . . . . . . . . . 406
Restraints Where to Put . . . . . . . . . . . . . . . . . . . 92
Retained Accessory Power (RAP) . . . . . . . . . . . . . . . . . . 209
Reverse Tilt Mirrors . . . . . . . . . . . . . . 40
Ride Control Systems Magnetic . . . . . . . . . . . . . . . . . . . . . 229
Roads Driving, Wet . . . . . . . . . . . . . . . . . . 193
Roadside Assistance Program . . . . . . . . . . . . . . . . . . . . . . . 400
Roof
Sunroof . . . . . . . . . . . . . . . . . . . . . . . . . 44
Roof Rack System . . . . . . . . . . . . . . 112
Rotation, Tires . . . . . . . . . . . . . . . . . . 340
Routing, Engine Drive Belt . . . . . . 395
Running the Vehicle While Parked . . . . . . . . . . . . . . . . . . . . . . . . 212S
Safety Defects ReportingCanadian Government . . . . . . . . 407
General Motors . . . . . . . . . . . . . . . 407
U.S. Government . . . . . . . . . . . . . 406
Safety Locks . . . . . . . . . . . . . . . . . . . . . 26
Safety System Check . . . . . . . . . . . . 71
Scheduling Appointments . . . . . . . 401
Seat Belts . . . . . . . . . . . . . . . . . . . . . . . 62 Care . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
Extender . . . . . . . . . . . . . . . . . . . . . . . . 71
How to Wear Seat Belts
Properly . . . . . . . . . . . . . . . . . . . . . . . 63
Lap Belt . . . . . . . . . . . . . . . . . . . . . . . . 71
Lap-Shoulder Belt . . . . . . . . . . . . . . 65
Reminders . . . . . . . . . . . . . . . . . . . . 133
Replacing after a Crash . . . . . . . . 72
Use During Pregnancy . . . . . . . . . . 70
Seats
Center Seat . . . . . . . . . . . . . . . . . . . . 48
Head Restraints . . . . . . . . . . . . . . . . 47
Heated and Ventilated Front . . . . 54
Heated, Rear . . . . . . . . . . . . . . . . . . . 55
Lumbar Adjustment, Front . . . . . . 49
Memory . . . . . . . . . . . . . . . . . . . . . . . . . 51
Power Adjustment, Front . . . . . . . 48
Rear . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Reclining Seatbacks . . . . . . . . . . . . 50