2020 GMC YUKON navigation system

GMC Infotainment System (U.S./Canada 2.6) (GMNA-Localizing-U.S./Canada-
13583174) - 2020 - CRC - 4/15/19
Navigation 77
.The route prohibits the entry of a
vehicle due to a regulation by
time or season or any other
regulation which may be given.
. Some routes might not be
searched.
. The route to the destination
might not be shown if there are
new roads, if roads have
recently changed, or if certain
roads are not listed in the map
data. See Maps055.
To recalibrate the vehicle's position
on the map, park with the vehicle
running for two to five minutes, until
the vehicle position updates. Make
sure the vehicle is parked in a
location that is safe and has a clear
view of the sky and away from large
obstructions.If the System Needs
Service
If the navigation system needs
service and the steps listed here
have been followed but there are
still problems, see your dealer.
Map Data Updates
The map data in the vehicle is the
most up-to-date information
available when the vehicle was
produced. The map data is updated
periodically, provided that the map
information has changed.
For questions about the operation of
the navigation system or the update
process, contact the GM Nav Disc
Center toll-free phone number,
1-877-NAV-DISC (1-877-628-3472)
or go to the center ’s website,
www.gmnavdisc.com. If updates are
needed, call the GM Nav Disc
Center or order online. To order, have the vehicle’s Vehicle
Identification Number (VIN)
available ensure the correct and
most up-to-date map data for the
vehicle is sent. See
“Vehicle
Identification Number (VIN)” in the
owner ’s manual.
Database Coverage
Explanations
Coverage areas vary with respect to
the level of map detail available for
any given area. Some areas feature
greater levels of detail than others.
If this happens, it does not mean
there is a problem with the system.
As the map data is updated, more
detail can become available for
areas that previously had limited
detail. See Map Data Updates 077.

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78 Voice Recognition
Voice Recognition
If equipped, voice recognition allows
for hands-free operation within the
navigation, audio, phone, and
weather applications. This feature
can be started by pressing
gon the
steering wheel or touching
gon the
infotainment display.
However, not all features within
these areas are supported by voice
commands. Generally, only complex
tasks that require multiple manual
interactions to complete are
supported by voice commands.
For example, tasks that take more
than one or two touches such as
selecting a song or artist to play
from a media device would be
supported by voice commands.
Other tasks, like adjusting the
volume or seeking up or down are
audio features that are easily
performed by pressing the controls,
and are not supported by voice
commands. In general there are flexible ways to
speak commands for completing the
tasks. Most of them, except
destination entry and voice keypad,
can be completed in a single
command. If the task takes more
than one command to complete, the
first command should be to indicate
the kind of task to be performed, like
“Navigation Destination Entry.”
The
system replies with prompts that
lead you through a dialog to enter
the necessary information. For
example, if a destination for route
guidance is needed, say
“Navigation” or“Destination Entry.”
If your language supports it, try
stating a One-Shot command, such
as “Navigate to Address street, city, state/province>.” This
type of destination entry command
is supported in some languages.
Another example of a One-Shot
Destination Entry command is,
“Navigate to Place of Interest –
Hotels.” If these commands do not
work, try saying, “Navigate to Place
of Interest” or“Navigate to Address”
and the system will do the rest. Voice recognition can be used when
the ignition is on or when Retained
Accessory Power (RAP) is active.
See
“Retained Accessory Power
(RAP)” in the owner's manual.
Using Voice Recognition
Voice recognition becomes available
once the system has been
initialized. This begins when the
ignition is turned on. Initialization
may take a few moments.
1. Press
gon the steering wheel
control to activate voice
recognition, or touch the
gicon
on the infotainment display.
2. The audio system mutes and the system plays a prompt
followed by a beep.
3. Wait until after the beep completes, then clearly speak
one of the commands
described in this section.
Press
gto interrupt any voice
recognition system prompt. For
example, if the prompt seems

GMC Infotainment System (U.S./Canada 2.6) (GMNA-Localizing-U.S./Canada-
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80 Voice Recognition
.A voice recognition system
prompt can be interrupted while
it is playing by pressing
g.
For example, if the prompt
seems to be taking too long to
finish, to speak the command
without waiting for the prompt to
complete, press
g.
. Speak the command naturally,
not too fast, not too slow. Use
direct commands without a lot of
extra words.
. Usually Phone and Audio
commands can be spoken in a
single command.
For example say, “Call
at work,” “Play” followed by the
artist or song name, or “Tune”
followed by the radio station
number.
. Navigation destinations are too
complex for a single command.
First, say a command that
explains the type of destination
needed, such as “I want
directions to an Address,” “Navigate to an intersection,” “I
need to find a Place of Interest
or POI,”
or“Directions to a
Contact.” The system responds
by requesting more details. After
saying “Place of Interest,” only
major chains are available by
name. Chains are businesses
with at least 20 locations. For
other POIs, say the name of a
category like “Restaurants,”
“Shopping Malls,” or“Hospitals.”
Most languages do not support
natural language commands in
sentence form. For those
languages, use direct commands
like the examples shown on the
display.
There is no need to memorize
specific command words. Direct
commands might be more clearly
understood by the system. An
example of a direct command would
be “Call .” Examples of
these direct commands are shown
on most of the display while a voice
session is active. If “Phone”or
“Phone Commands,” is stated, the
system understands that a phone call is requested and will respond
with questions until enough details
are gathered.
If the phone number has been
saved with a name and a place, the
direct command should include
both, for example
“Call
at work.”
Using Voice Recognition for
List Options
When a list is displayed, a voice
prompt will ask to confirm or select
an option from that list. A selection
can be made by manually touching
the item, or by speaking the line
number for the item to select.
When a display contains a list, there
may be options that are available
but not shown. The list on a voice
recognition display functions the
same as a list on other displays.
Scrolling or flinging can be used to
help display other entries from
the list.
Manually scrolling or paging the list
on a display during a voice
recognition session suspends the
current voice recognition event and

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Voice Recognition 83
Handling Large Amounts of Media
Content
It is expected that large amounts of
media content will be brought into
the vehicle. It may be necessary to
handle large amounts of media
content in a different way than
smaller amounts of media. The
system may limit the options of
voice recognition by not allowing
selection of song titles by voice at
the highest level if the number of
songs exceeds the maximum limit.
Voice command option changes
through media content limits are:
.Song files including other
individual files of all media types
such as audiobook chapters,
podcast episodes, and videos.
. Album type folders including
types such as albums and
audiobooks.
There are no restrictions if the
number of song files and albums is
less than 4,000. When the number
of song files connected to the
system is between 4,000 and 8,000, the content cannot be accessed
directly with one command like
“Play .”
The restriction is that the command
“Play Song”
must be spoken first;
the system will then ask for the song
name. The reply command would be
to say the name of the song to play.
Similar limits exist for album
content. If there are more than
4,000 albums, but less than 8,000,
the content cannot be accessed
directly with one command like,
“Play .” The
command “Play Album” must first be
spoken; the system will then ask for
the album name. The reply would
be to say the name of the album
to play.
Once the number of songs has
exceeded approximately 8,000,
there is no support for accessing the
songs directly through voice
commands. There will still be
access to the media content by
using commands for playlists,
artists, and genres. The access commands for playlists,
artists, and genres are prohibited
after the number of this type of
media exceeds 4,000.
The system will provide feedback
the first time voice recognition is
initiated if it has become apparent
that any of these limits are reached
during a device initializing process.
Voice Recognition for
Navigation
“Navigation”
:Begin a dialog to
enter specific destination
information.
“Navigation Commands” :Begin a
dialog to enter specific destination
information.
“Destination Address” :Begin a
dialog to enter a specific destination
address, which includes the entire
address consisting of the house
number, street name, city, and state/
province.
“Destination Intersection” :Begin
a dialog to enter a specific
destination intersection.

GMC Infotainment System (U.S./Canada 2.6) (GMNA-Localizing-U.S./Canada-
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106 Trademarks and License Agreements
TERMS AND CONDITIONS
Personal Use Only: You agree to
use this Data for the solely
personal, noncommercial purposes
for which you were licensed, and
not for service bureau, timesharing
or other similar purposes. Except as
otherwise set forth herein, you
agree not to otherwise reproduce,
copy, modify, decompile,
disassemble or reverse engineer
any portion of this Data, and may
not transfer or distribute it in any
form, for any purpose, except to the
extent permitted by mandatory laws.
You may transfer the Data and all
accompanying materials on a
permanent basis if you retain no
copies and the recipient agrees to
the terms of this End User License
Agreement. Multi-disc sets may only
be transferred or sold as a complete
set as provided to you and not as a
subset thereof.
Restrictions
Except where you have been
specifically licensed to do so by
HERE and without limiting the
preceding paragraph, you may not(a) use this Data with any products,
systems, or applications installed or
otherwise connected to or in
communication with vehicles
capable of vehicle navigation,
positioning, dispatch, real time route
guidance, fleet management or
similar applications; or (b) with, or in
communication with, including
without limitation, cellular phones,
palmtop and handheld computers,
pagers, and personal digital
assistants or PDAs.
Warning
This Data may contain inaccurate or
incomplete information due to the
passage of time, changing
circumstances, sources used, and
the nature of collecting
comprehensive geographic data,
any of which may lead to incorrect
results.
No Warranty
This Data is provided to you
“as is,”
and you agree to use it at your own
risk. HERE and its licensors (and
their licensors and suppliers) make
no guarantees, representations, or warranties of any kind, express or
implied, arising by law or otherwise,
including but not limited to, content,
quality, accuracy, completeness,
effectiveness, reliability, fitness for a
particular purpose, usefulness, use
or results to be obtained from this
Data, or that the Data or server will
be uninterrupted or error free.
Disclaimer of Warranty
THE DATABASE IS PROVIDED ON
AN
“AS IS” AND“WITH ALL
FAULTS BASIS” AND HARMAN
(AND THEIR LICENSORS AND
SUPPLIERS) EXPRESSLY
DISCLAIM ALL OTHER
WARRANTIES, EXPRESS OR
IMPLIED, INCLUDING BUT NOT
LIMITED TO, THE IMPLIED
WARRANTIES OF
NON-INFRINGEMENT,
MERCHANTABILITY,
SATISFACTORY QUALITY,
ACCURACY, TITLE AND FITNESS
FOR A PARTICULAR PURPOSE.
NO ORAL OR WRITTEN ADVICE
OR INFORMATION PROVIDED BY
HARMAN (OR ANY OF THEIR
LICENSORS, AGENTS,

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112 Index
E
Ending a Call . . . . . . . . . . . . . . . . . . . . 90
English and Metric UnitConversion . . . . . . . . . . . . . . . . . . . . . 96
Error Messages . . . . . . . . . . . . . . . . . 20
F
Finding a Station . . . . . . . . . . . . . . . . 13
Fixed Mast Antenna . . . . . . . . . . . . . 18
FM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
G
Global Positioning
System (GPS) . . . . . . . . . . . . . . . . . . 75
Guidance Problems with the Route . . . . . . . . 76
H
HD Radio Technology . . . . . . . . . . . 15
Headphones . . . . . . . . . . . . . . . . . . . . . 40
Helpful Hints for Speaking
Commands . . . . . . . . . . . . . . . . . . . . . 79
Home Page Features . . . . . . . . . . . . . 8
I
If the System Needs Service . . . . . 77
Infotainment Display Features . . . 10
Infotainment Gestures . . . . . . . . . . . 10
Infotainment System . . . . . . . . . . . . . . 3 Rear Seat . . . . . . . . . . . . . . . . . . . . . . . 28 Infotainment System Settings . . . . 12
Introduction . . . . . . . . . . . . . . . . . . . . . . . 2
J
Jack
Auxiliary. . . . . . . . . . . . . . . . . . . . . . . . . 24
L
Language . . . . . . . . . . . . . . . . . . . . . . . . 93
Loading and Ejecting Discs . . . . . . 19
M
Making a Call Using Contactsand Recent Calls . . . . . . . . . . . . . . . 88
Making a Call Using the Keypad . . . . . . . . . . . . . . . . . . . . . . . . . 89
Map Adjustments . . . . . . . . . . . . . . . . 54
Map Data Updates . . . . . . . . . . . . . . . 77
Map End User License Agreement . . . . . . . . . . . . . . . . . . . . 105
Maps . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Media Avoiding Untrusted Devices . . . . . 19
Menus and Features . . . . . . . . . . . . . 29
Messaging Text . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
Mixed-Audio Favorites . . . . . . . . . . . 15
Mobile Device Usage . . . . . . . . . . . . 17
Multi-band Antenna . . . . . . . . . . . . . . 18
N
Navigation Destination. . . . . . . . . . . . . . . . . . . . . . 57
Using the System . . . . . . . . . . . . . . . 48
Navigation Symbols . . . . . . . . . . . . . 56
O
OnStar System . . . . . . . . . . . . . . 27, 75
Over-the-Air Software
Updates . . . . . . . . . . . . . . . . . . . . 11, 95
Overview . . . . . . . . . . . . . . . . . . . . . . . . . 2
P
Pairing . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
Phone Apple CarPlay and
Android Auto. . . . . . . . . . . . . . . . . . . 91
Bluetooth. . . . . . . . . . . . . . . . . . . . 86, 87
Playing an Audio CD . . . . . . . . . . . . 19
Playing an MP3 CD . . . . . . . . . . . . . . 20
Playing from a USB . . . . . . . . . . . . . . 22
Playing the Radio . . . . . . . . . . . . . . . . 12
Port USB. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Positioning
Vehicle . . . . . . . . . . . . . . . . . . . . . . . . . . 76
Problems with Route Guidance . . . . . . . . . . . . . . . . . . . . . . 76

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Index 113
R
Radio . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93HD Radio Technology . . . . . . . . . . . 15
Radio Data System (RDS) . . . . . . . 16
Radio Reception . . . . . . . . . . . . . . . . . 17
Radios AM-FM Radio . . . . . . . . . . . . . . . . . . . 12
Satellite . . . . . . . . . . . . . . . . . . . . . . . . . 16
Rear Camera . . . . . . . . . . . . . . . . . . . . 95
Rear Seat Infotainment (RSI) System . . . . . . . . . . . . . . . . . . . . . . . . . 28
Rear Seat Infotainment (RSI) Wi-Fi (If Equipped) . . . . . . . . . . . . . 41
Recognition
Voice. . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
Remote Control . . . . . . . . . . . . . . . . . . 44
Return to Factory Settings . . . . . . . 95
RSI Controls Available from the Front Screen . . . . . . . . . . . . . . . 37
S
Satellite Radio . . . . . . . . . . . . . . . . . . . 16
Schedule I: Gracenote EULA . . . 103
Scroll Features . . . . . . . . . . . . . . . . . . 55
Servicing System . . . . . . . . . . . . . . . . 77
Settings . . . . . . . . . . . . . . . . . . . . . . . . . 93
SiriusXM Menu . . . . . . . . . . . . . . . . . . 17
SiriusXM NavTraffic . . . . . . . . . . . . . 73 SiriusXM Satellite Radio
Service . . . . . . . . . . . . . . . . . . . . . 16, 17
SiriusXM Travel Link Fuel Pricing . . . . . . . . . . . . . . . . . . . . . . . . . 74
SiriusXM Travel Link Movie Listings . . . . . . . . . . . . . . . . . . . . . . . . 74
SiriusXM Travel Link Weather . . . 70
Software Updates . . . . . . . . . . . . . . . 11
Sources . . . . . . . . . . . . . . . . . . . . . . . . . 29
Steering Wheel Controls . . . . . . . . . . 8
Storing Radio Presets . . . . . . . . . . . 14
Switching to Handset or
Handsfree Mode . . . . . . . . . . . . . . . 88
Symbols Navigation. . . . . . . . . . . . . . . . . . . . . . . 56
System
Global Positioning. . . . . . . . . . . . . . . 75
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . . 75
Rear Seat Infotainment (RSI). . . . 28
System Operation . . . . . . . . . . . . . . . 28T
Teen Driver . . . . . . . . . . . . . . . . . . . . . . 96
Text Menu . . . . . . . . . . . . . . . . . . . . . . . 91
Text Messaging . . . . . . . . . . . . . . . . . . 90
Text Settings . . . . . . . . . . . . . . . . . . . . . 91
The OnStar App . . . . . . . . . . . . . . . . . 27
Three-Way Calling . . . . . . . . . . . . . . . 90 Time and Date . . . . . . . . . . . . . . . . . . . 93
Trademarks and License
Agreements . . . . . . . . . . . . . . . . . . . 100
Turn List . . . . . . . . . . . . . . . . . . . . . . . . . 68
U
Updates Map Data . . . . . . . . . . . . . . . . . . . . . . . 77
Software . . . . . . . . . . . . . . . . . . . . . . . . 11
USB Port . . . . . . . . . . . . . . . . . . . . . . . . 21
Using the Navigation System . . . . 48
Using the System . . . . . . . . . . . . . . . . . 8
Using Voice Recognition . . . . . . . . . 78
Using Voice Recognition for List Options . . . . . . . . . . . . . . . . . . . . 80
V
Valet Mode . . . . . . . . . . . . . . . . . . . . . . 93
Vehicle Positioning . . . . . . . . . . . . . . 76
Vehicle Settings . . . . . . . . . . . . . . . . . 94
Video Display Error Messages . . . 47
Video Distortion . . . . . . . . . . . . . . . . . 47
Video Voice Over . . . . . . . . . . . . . . . . 46
Viewing a Text Message . . . . . . . . . 91
Viewing Sender Information . . . . . 91
Voice . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
Voice Mail . . . . . . . . . . . . . . . . . . . . . . . 90
Voice Pass-Thru . . . . . . . . . . . . . . . . . 84
Voice Recognition . . . . . . . . . . . . . . . 78

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114 Index
Voice Recognition for AudioMy Media . . . . . . . . . . . . . . . . . . . . . . 82
Voice Recognition for Navigation . . . . . . . . . . . . . . . . . . . . . 83
Voice Recognition for OnStar (If Equipped) . . . . . . . . . . . . . . . . . . . 85
Voice Recognition for the
Phone . . . . . . . . . . . . . . . . . . . . . . . . . . 84
Voice Recognition for the Radio . . . . . . . . . . . . . . . . . . . . . . . . . . 81
Voice Recognition for Weather
(If Equipped) . . . . . . . . . . . . . . . . . . . 85