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GMC Infotainment System (U.S./Canada 2.6) (GMNA-Localizing-U.S./Canada-
13583174) - 2020 - CRC - 4/15/19
90 Phone
Switching Between Calls (Call
Waiting Calls Only)
To switch between calls, touch the
Phone icon on the Home Page to
display“Call View.” While in Call
View, touch the call information of
the call on hold to change calls.
Three-Way Calling
Three-way calling must be
supported on the Bluetooth phone
and enabled by the wireless service
carrier to work.
To start a three-way call while in a
current call:
1. In the Call View, touch Add to add another call.
2. Initiate the second call by selecting from Recent,
Contacts, or Keypad.
3. When the second call is active, touch Merge to conference the
three-way call together.
4. Once all calls are merged, Merge becomes Unmerge.
Touch to unmerge the calls. Some wireless service carriers
may not allow a merged call to
become unmerged.
Ending a Call
.
Pression the steering wheel
controls.
. Touch End on the infotainment
display to end all existing calls,
or touch End next to a call to
end only that call.
Some wireless service carriers may
not allow a merged call to become
unmerged.
Dual Tone Multi-Frequency
(DTMF) Tones
The in-vehicle Bluetooth system can
send numbers during a call. This is
used when calling a menu-driven
phone system. 1. Touch the Phone icon on the Home Page.
2. While in the Call View, touch
lto raise the interaction
selector. 3. Touch Keypad and enter the
number.
Voice Mail
The default voice mail number is the
phone number of the currently
connected phone. The voice mail
number can be changed in
Bluetooth settings.
To dial a voice mail number:
1. Touch the Phone icon on the Home Page.
2. Touch Voice Mail.
3. Touch Call.
4. Enter the DTMF tones using the keypad if needed.
Text Messaging
If equipped, the infotainment system
may allow text messages to be
received and replied to. Received
messages can also be read aloud.
Before using the text messaging
feature, check to see if the phone is
compatible.

GMC Infotainment System (U.S./Canada 2.6) (GMNA-Localizing-U.S./Canada-
13583174) - 2020 - CRC - 4/15/19
94 Settings
volume is adjusted to this level.
To set the maximum startup
volume, touch + or–to increase
or decrease. Touch the Back
icon on the infotainment display
to go back to the previous menu.
. Audio Cue Volume (If Equipped):
This feature adjusts the startup
and shutdown sounds. To adjust
the volume, touch + or –to
increase or decrease. This
feature can be turned on or off.
Touch the Back icon on the
infotainment display to go back
to the previous menu.
Vehicle Settings
See “Vehicle Personalization” in the
owner's manual.
Bluetooth
From the Bluetooth display, the
following may appear:
. Add New Device: Touch to add a
new device. .
Device Management: Touch to
connect to a different phone
source, disconnect a phone,
or delete a phone.
. Ringtones: Touch to change the
ring tone for the specific phone.
The phone does not need to be
connected to change the
ring tone.
. Voice Mail Numbers: This
feature displays the voice mail
number for all connected
phones. The voice mail number
may be changed by touching the
edit icon, typing in the new
number, and touching Save.
Touch the Back icon on the
infotainment display to go back
to the previous menu.
. Text Message Alerts: This
feature will turn text message
alerts on or off. Touch Text
Message Alerts and then touch
Off or On. Touch the Back icon
on the infotainment display to go
back to the previous menu. See
Text Messaging 090.
Voice
From the Voice menu, the following
may be displayed:
.
Confidence Threshold: Touch
Confirm More for a system
response to a command. Touch
Confirm Less for the system to
proceed with the command
without responding.
. Prompt Length: Touch Short for
brief, direct feedback or Long for
more information feedback.
Touch the Back icon on the
infotainment display to go to the
previous menu.
. Audio Feedback Speed: Touch
Slow, Medium, or Fast for
feedback speed. Touch the Back
icon on the infotainment display
to go back to the previous menu.

GMC Infotainment System (U.S./Canada 2.6) (GMNA-Localizing-U.S./Canada-
13583174) - 2020 - CRC - 4/15/19
102 Trademarks and License Agreements
AVCHD
AVCHD and the AVCHD logo are
trademarks of Panasonic
Corporation and Sony Corporation.
AVCREC
Blu-ray Disc, Blu-ray, Blu-ray 3D,
BD-Live, BONUSVIEW, BDXL,
AVCREC, and the logos are
trademarks of the Blu-ray Disc
Association.
Java
Java is a registered trademark of
Oracle and/or its affiliates.
Cinavia
Cinavia Notice: This product uses
Cinavia technology to limit the use
of unauthorized copies of some
commercially-produced film and
videos and their soundtracks. When
a prohibited use of an unauthorized
copy is detected, a message will be
displayed or copying will be
interrupted.More information about Cinavia
technology is provided at the
Cinavia Online Consumer
Information Center at http://
www.cinavia.com. To request
additional information about Cinavia
by mail, send a postcard with your
mailing address to: Cinavia
Consumer Information Center, P.O.
Box 86851, San Diego, CA,
92138, USA.
This product incorporates
proprietary technology under license
from Verance Corporation and is
protected by U.S. Patent
7,369,677 and other U.S. and
worldwide patents issued and
pending as well as copyright and
trade secret protection for certain
aspects of such technology. Cinavia
is a trademark of Verance
Corporation. Copyright 2004-2015
Verance Corporation. All rights
reserved by Verance. Reverse
engineering or disassembly is
prohibited.RMVB
Portions of this software are
included under license from
RealNetworks, Inc. Copyright
1995-2015, RealNetworks, Inc. All
rights reserved.
Bluetooth
The Bluetooth word mark and logos
are owned by the Bluetooth SIG,
Inc. and any use of such marks by
General Motors is under license.
Other trademarks and trade names
are those of their respective owners.

GMC Infotainment System (U.S./Canada 2.6) (GMNA-Localizing-U.S./Canada-
13583174) - 2020 - CRC - 4/15/19
Index 111
Index4
4G LTE . . . . . . . . . . . . . . . . . . . . . . . . . . 27
A
Accepting or Declining a Call . . . . 89
AgreementsTrademarks and License . . . . . . 100
AM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
AM-FM Categories . . . . . . . . . . . . . . 14
AM-FM Radio . . . . . . . . . . . . . . . . . . . . 12
Antenna Fixed Mast . . . . . . . . . . . . . . . . . . . . . . 18
Multi-band. . . . . . . . . . . . . . . . . . . . . . . 18
Apple CarPlay and Android Auto . . . . . . . . . . . . . . . . . . . 91
Applications Tray . . . . . . . . . . . . . . . . 10
Audio Bluetooth. . . . . . . . . . . . . . . . . . . . . . . . 25
Audio Output . . . . . . . . . . . . . . . . . . . . 43
Audio Players CD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Audio System . . . . . . . . . . . . . . . . . . . . 86
Auxiliary Inputs . . . . . . . . . . . . . . . . . . 42
Auxiliary Jack . . . . . . . . . . . . . . . . . . . . 24
Avoiding Untrusted Media Devices . . . . . . . . . . . . . . . . . . . . . . . . 19
B
Bluetooth . . . . . . . . . . . . . . . . . . . . . . . . 94Overview. . . . . . . . . . . . . . . . . . . . 86, 87
Bluetooth Audio . . . . . . . . . . . . . . . . . 25
Bluetooth Controls . . . . . . . . . . . . . . . 86
C
Call Waiting . . . . . . . . . . . . . . . . . . . . . . 89
Canceling Voice Recognition . . . . 79
CD Player . . . . . . . . . . . . . . . . . . . . . . . 19
Cleaning High Gloss Surfaces and Vehicle Information and
Radio Displays . . . . . . . . . . . . . . . . . 11
Controls Steering Wheel. . . . . . . . . . . . . . . . . . . 8
Coverage Explanations . . . . . . . . . . 77
D
Database Coverage Explanations . . . . . . . . . . . . . . . . . . . 77
Destination . . . . . . . . . . . . . . . . . . . . . . 57
Detailed Areas . . . . . . . . . . . . . . . . . . . 56
Digital Living Network Alliance
(DLNA) (If Equipped) . . . . . . . . . . . 41
Display . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Driver
Teen . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Dual Tone Multi-Frequency (DTMF) Tones . . . . . . . . . . . . . . . . . . 90

GMC Infotainment System (U.S./Canada 2.6) (GMNA-Localizing-U.S./Canada-
13583174) - 2020 - CRC - 4/15/19
112 Index
E
Ending a Call . . . . . . . . . . . . . . . . . . . . 90
English and Metric UnitConversion . . . . . . . . . . . . . . . . . . . . . 96
Error Messages . . . . . . . . . . . . . . . . . 20
F
Finding a Station . . . . . . . . . . . . . . . . 13
Fixed Mast Antenna . . . . . . . . . . . . . 18
FM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
G
Global Positioning
System (GPS) . . . . . . . . . . . . . . . . . . 75
Guidance Problems with the Route . . . . . . . . 76
H
HD Radio Technology . . . . . . . . . . . 15
Headphones . . . . . . . . . . . . . . . . . . . . . 40
Helpful Hints for Speaking
Commands . . . . . . . . . . . . . . . . . . . . . 79
Home Page Features . . . . . . . . . . . . . 8
I
If the System Needs Service . . . . . 77
Infotainment Display Features . . . 10
Infotainment Gestures . . . . . . . . . . . 10
Infotainment System . . . . . . . . . . . . . . 3 Rear Seat . . . . . . . . . . . . . . . . . . . . . . . 28 Infotainment System Settings . . . . 12
Introduction . . . . . . . . . . . . . . . . . . . . . . . 2
J
Jack
Auxiliary. . . . . . . . . . . . . . . . . . . . . . . . . 24
L
Language . . . . . . . . . . . . . . . . . . . . . . . . 93
Loading and Ejecting Discs . . . . . . 19
M
Making a Call Using Contactsand Recent Calls . . . . . . . . . . . . . . . 88
Making a Call Using the Keypad . . . . . . . . . . . . . . . . . . . . . . . . . 89
Map Adjustments . . . . . . . . . . . . . . . . 54
Map Data Updates . . . . . . . . . . . . . . . 77
Map End User License Agreement . . . . . . . . . . . . . . . . . . . . 105
Maps . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Media Avoiding Untrusted Devices . . . . . 19
Menus and Features . . . . . . . . . . . . . 29
Messaging Text . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
Mixed-Audio Favorites . . . . . . . . . . . 15
Mobile Device Usage . . . . . . . . . . . . 17
Multi-band Antenna . . . . . . . . . . . . . . 18
N
Navigation Destination. . . . . . . . . . . . . . . . . . . . . . 57
Using the System . . . . . . . . . . . . . . . 48
Navigation Symbols . . . . . . . . . . . . . 56
O
OnStar System . . . . . . . . . . . . . . 27, 75
Over-the-Air Software
Updates . . . . . . . . . . . . . . . . . . . . 11, 95
Overview . . . . . . . . . . . . . . . . . . . . . . . . . 2
P
Pairing . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
Phone Apple CarPlay and
Android Auto. . . . . . . . . . . . . . . . . . . 91
Bluetooth. . . . . . . . . . . . . . . . . . . . 86, 87
Playing an Audio CD . . . . . . . . . . . . 19
Playing an MP3 CD . . . . . . . . . . . . . . 20
Playing from a USB . . . . . . . . . . . . . . 22
Playing the Radio . . . . . . . . . . . . . . . . 12
Port USB. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Positioning
Vehicle . . . . . . . . . . . . . . . . . . . . . . . . . . 76
Problems with Route Guidance . . . . . . . . . . . . . . . . . . . . . . 76