2020 GMC TERRAIN Seats

GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13556230) - 2020 - CRC - 9/4/19
ContentsIntroduction . . . . . . . . . . . . . . . . . . . . . . 2
Keys, Doors, and Windows . . . . . . 7
Seats and Restraints . . . . . . . . . . . 36
Storage . . . . . . . . . . . . . . . . . . . . . . . . . 90
Instruments and Controls . . . . . . . 94
Lighting . . . . . . . . . . . . . . . . . . . . . . . 144
Infotainment System . . . . . . . . . . 152
Climate Controls . . . . . . . . . . . . . . 153
Driving and Operating . . . . . . . . . 161
Vehicle Care . . . . . . . . . . . . . . . . . . 273
Service and Maintenance . . . . . 366
Technical Data . . . . . . . . . . . . . . . . 381
Customer Information . . . . . . . . . 385
Reporting Safety Defects . . . . . . 395
OnStar . . . . . . . . . . . . . . . . . . . . . . . . 399
Connected Services . . . . . . . . . . . 407
Index . . . . . . . . . . . . . . . . . . . . 410

GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13556230) - 2020 - CRC - 9/4/19
6 Introduction
1.Air Vents 0158.
2. Turn Signal Lever. See Turn
and Lane-Change Signals
0 148.
IntelliBeam System Button (If
Equipped). See Exterior Lamp
Controls 0144.
3. Instrument Cluster (Base and
Midlevel) 0103 or
Instrument Cluster (Uplevel)
0 107.
Driver Information Center (DIC)
Display. See Driver Information
Center (DIC) (Base and
Midlevel) 0124 or
Driver Information Center (DIC)
(Uplevel) 0130.
4. Windshield Wiper/Washer 095.
5. Infotainment 0152.
6. Light Sensor. See Automatic
Headlamp System 0147.
7. Hazard Warning Flashers
0147. 8.
Climate Control Systems 0153
(If Equipped).
Dual Automatic Climate Control
System 0155 (If Equipped).
9. Shift Switches. See Automatic
Transmission 0201.
10. Power Outlets 098.
11. Assistance Systems for
Parking or Backing 0231 (If
Equipped).
12. Heated and Ventilated Front
Seats 044 (If Equipped).
13. Wireless Charging 099 (If
Equipped).
14. Driver Mode Control 0214 (If
Equipped).
15. Lane Keep Assist (LKA) 0245
(If Equipped).
Hill Descent Control (HDC)
0 213 (If Equipped).
16. USB Port. See the infotainment manual.
Auxiliary Jack. See the
infotainment manual. 17. ENGINE START/STOP Button.
SeeIgnition Positions 0179.
18. Steering Wheel Controls. See the infotainment manual.
19. Horn 095.
20. Steering Wheel Adjustment
095 (Out of View).
21. Hood Release. See Hood
0 276.
22. Cruise Control 0217.
Heated Steering Wheel 095 (If
Equipped).
Forward Collision Alert (FCA)
System 0237 (If Equipped).
23. Data Link Connector (DLC) (Out of View). See Malfunction
Indicator Lamp (Check Engine
Light) 0115.
24. Electric Parking Brake 0207.
25. Exterior Lamp Controls 0144.
Instrument Panel Illumination
Control 0149.
Fog Lamps 0148 (If
Equipped).

GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13556230) - 2020 - CRC - 9/4/19
10 Keys, Doors, and Windows
Keyless Access Operation
With the Keyless Access system,
you can lock and unlock the doors
and access the liftgate without
removing the RKE transmitter from
your pocket, purse, briefcase, etc.
The RKE transmitter should be
within 1 m (3 ft) of the liftgate or door
being opened.
Keyless Access can be
programmed to unlock all doors on
the first lock/unlock press from the
driver door. SeeVehicle
Personalization 0135.
If equipped with memory seats, RKE
transmitters 1 and 2 are linked to
the seating positions of memory 1 or
2. See Memory Seats 041.
Keyless Unlocking/Locking from
the Driver Door
When the doors are locked and the
RKE transmitter is within 1 m (3 ft) of
the driver door handle, pressing the
lock/unlock button on the driver door
handle will unlock the driver door.
If the lock/unlock button is pressed
again within five seconds, all
passenger doors will unlock.
Driver Shown, Passenger Similar
Pressing the lock/unlock button will
cause all doors to lock if any of the
following occur:
. It has been more than
five seconds since the first lock/
unlock button press.
. Two lock/unlock button presses
were used to unlock all doors.
. Any vehicle door has opened
and all doors are now closed. Keyless Unlocking/Locking from
Passenger Doors
When the doors are locked and the
RKE transmitter is within 1 m (3 ft) of
the door handle, pressing the lock/
unlock button on that door handle
will unlock all doors. Pressing the
lock/unlock button will cause all
doors to lock if any of the following
occur:
.
The lock/unlock button was used
to unlock all doors.
. Any vehicle door has opened
and all doors are now closed.
Passive Locking
If equipped with Keyless Access,
this vehicle will lock several
seconds after all doors are closed if
the vehicle is off and at least one
RKE transmitter has been removed
or none remain in the interior.
If other electronic devices interfere
with the RKE transmitter signal, the
vehicle may not detect the RKE
transmitter inside the vehicle.
If passive locking is enabled, the
doors may lock with the RKE

GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13556230) - 2020 - CRC - 9/4/19
Keys, Doors, and Windows 15
Replace the battery in the
transmitter soon if the DIC displays
REPLACE BATTERY IN
REMOTE KEY.
To replace the battery:1. Press the button on the side of the RKE transmitter to pull out
the key. Never pull the key out
without pressing the button.
2. Insert a flat, thin object in thecenter of the transmitter to
separate and remove the back
cover.
3. Lift the battery with a flatobject.
4. Remove the battery.
5. Insert the new battery, positive side toward the back cover.
Replace with a CR2032 or
equivalent battery.
6. Push together the transmitter.
7. Reinsert the key.
Remote Vehicle Start
If equipped, this feature allows you
to start the engine from outside the
vehicle.
/: This button will be on the RKE
transmitter if the vehicle has remote
start.
The climate control system will use
the previous settings during a
remote start. The rear defog may
come on during remote start based
on cold ambient conditions. The
rear defog indicator light does not
come on during remote start.
If equipped with heated and
ventilated front seats, they may
come on during a remote start. See
Heated and Ventilated Front Seats
0 44.
If equipped with a heated steering
wheel, it may come on during a
remote start. See Heated Steering
Wheel 095.
Laws in some local communities
may restrict the use of remote
starters. For example, some laws
require a person using remote start
to have the vehicle in view. Check
local regulations for any
requirements.

GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13556230) - 2020 - CRC - 9/4/19
30 Keys, Doors, and Windows
Power Mirrors
To adjust each mirror:1. Press
jor|to select the
driver or passenger side mirror.
The indicator light will
illuminate.
2. Press the arrows on the control pad to move the mirror in the
desired direction.
3. Adjust each outside mirror so that a little of the vehicle and
the area behind it can be seen.
4. Press
jor|again to
deselect the mirror. Memory Mirrors
The vehicle may have memory
mirrors. See
Memory Seats 041.
Turn Signal Indicator
The vehicle may have a turn signal
indicator lamp built into the mirror
housing. The turn signal lamp
flashes when the turn signals or
hazard flashers are used.
Lane Change Alert (LCA)
The vehicle may have LCA. See
Lane Change Alert (LCA) 0243.
Side Blind Zone Alert
The vehicle may have Side Blind
Zone Alert. See Side Blind Zone
Alert (SBZA) 0243.
Folding Mirrors
Manual Folding Mirrors
The mirrors can be folded inward
toward the vehicle to prevent
damage when going through an
automatic car wash. Push the mirror
outward to return it to the original
position.
Heated Mirrors
If equipped, the heated outside
mirrors turn on when the rear
window defogger is on and help to
clear fog or frost from the surface of
the mirrors.
K:This button is on the climate
control panel.
See “Rear Window Defogger” under
Dual Automatic Climate Control
System 0155.
Automatic Dimming
Mirror
The vehicle has an automatic
dimming outside mirror on the driver
side. The mirror will adjust for the
glare of headlamps behind you.
Reverse Tilt Mirrors
If equipped with memory seats, the
passenger and/or driver mirror tilts
to a preselected position when the
vehicle is in R (Reverse). This
allows the curb to be seen when
parallel parking.

GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13556230) - 2020 - CRC - 9/4/19
36 Seats and Restraints
Seats and
Restraints
Head Restraints
Head Restraints . . . . . . . . . . . . . . . 37
Front Seats
Seat Adjustment . . . . . . . . . . . . . . . 39
Power Seat Adjustment . . . . . . . . 39
Lumbar Adjustment . . . . . . . . . . . . 40
Reclining Seatbacks . . . . . . . . . . . 40
Memory Seats . . . . . . . . . . . . . . . . . 41
Heated and Ventilated FrontSeats . . . . . . . . . . . . . . . . . . . . . . . . . 44
Folding Seatback . . . . . . . . . . . . . . 45
Rear Seats
Rear Seats . . . . . . . . . . . . . . . . . . . . 46
Heated Rear Seats . . . . . . . . . . . . 49
Seat Belts
Seat Belts . . . . . . . . . . . . . . . . . . . . . 50
How to Wear Seat Belts Properly . . . . . . . . . . . . . . . . . . . . . . 51
Lap-Shoulder Belt . . . . . . . . . . . . . 53
Seat Belt Use During Pregnancy . . . . . . . . . . . . . . . . . . . . 56
Seat Belt Extender . . . . . . . . . . . . . 57
Safety System Check . . . . . . . . . . 57 Seat Belt Care . . . . . . . . . . . . . . . . . 57
Replacing Seat Belt System
Parts after a Crash . . . . . . . . . . . 58
Airbag System
Airbag System . . . . . . . . . . . . . . . . . 58
Where Are the Airbags? . . . . . . . 60
When Should an AirbagInflate? . . . . . . . . . . . . . . . . . . . . . . . 62
What Makes an Airbag Inflate? . . . . . . . . . . . . . . . . . . . . . . . 62
How Does an Airbag Restrain? . . . . . . . . . . . . . . . . . . . . . 63
What Will You See after an Airbag Inflates? . . . . . . . . . . . . . . 63
Passenger Sensing System . . . 64
Servicing the Airbag-Equipped Vehicle . . . . . . . . . . . . . . . . . . . . . . . 68
Adding Equipment to the Airbag-Equipped Vehicle . . . . . 69
Airbag System Check . . . . . . . . . . 70
Replacing Airbag System Parts after a Crash . . . . . . . . . . . . . . . . . 70
Child Restraints
Older Children . . . . . . . . . . . . . . . . . 70
Infants and Young Children . . . . 72
Child Restraint Systems . . . . . . . 74
Where to Put the Restraint . . . . . 76
Lower Anchors and Tethers forChildren (LATCH System) . . . . 77 Replacing LATCH System Parts
After a Crash . . . . . . . . . . . . . . . . . 84
Securing Child Restraints (With the Seat Belt in the
Rear Seat) . . . . . . . . . . . . . . . . . . . 85
Securing Child Restraints (With the Seat Belt in the
Front Seat) . . . . . . . . . . . . . . . . . . . 87

GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13556230) - 2020 - CRC - 9/4/19
Seats and Restraints 37
Head Restraints
The vehicle’s front seats have
adjustable head restraints in the
outboard seating positions.
{Warning
With head restraints that are not
installed and adjusted properly,
there is a greater chance that
occupants will suffer a neck/
spinal injury in a crash. Do not
drive until the head restraints for
all occupants are installed and
adjusted properly.
If your vehicle has rear head
restraints that fold down, always
return them to the full upright
position whenever an occupant is
seated in the seat.
Adjust the head restraint so that the
top of the restraint is at the same
height as the top of the occupant's
head. This position reduces the
chance of a neck injury in a crash.
Front Seats
The vehicle's front seats have
adjustable head restraints in the
outboard seating positions.
The height of the head restraint can
be adjusted.
To raise or lower the head restraint,
press the button located on the side
of the head restraint and pull up or
push the head restraint down, and
release the button. Pull and push on
the head restraint after the button is
released to make sure that it is
locked in place.
The front seat outboard head
restraints are not removable.

GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13556230) - 2020 - CRC - 9/4/19
38 Seats and Restraints
Rear Seats
Adjusting the Rear Head Restraint
The vehicle's rear seats have
adjustable head restraints in the
outboard seating positions.
The height of the head restraint can
be adjusted. Pull the head restraint
up to raise it. Try to move the head
restraint to make sure that it is
locked in place.
To lower the head restraint, press
the button, located on the top of the
seatback, and push the head
restraint down. Try to move thehead restraint after the button is
released to make sure that it is
locked in place.
Folding the Rear Head Restraint
The head restraint can be folded
rearward to allow for better visibility
when the rear seat is unoccupied.
To fold the head restraint, press the
button on the side of the head
restraint.
The head restraint will fold rearward
automatically.
When an occupant or child restraint
is in the seat, always return the
head restraint to the full upright
position. Pull the head restraint up
and forward until it locks into place.
Push and pull on the head restraint
to make sure that it is locked.
Always adjust the head restraint so
that the top of the restraint is at the
same height as the top of the
occupant's head.
Rear outboard head restraints are
not removable.