2020 GMC TERRAIN battery

GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13556230) - 2020 - CRC - 9/4/19
374 Service and Maintenance
Special Application
Services
.Severe Commercial Use
Vehicles Only: Lubricate chassis
components every oil change.
. Have underbody flushing service
performed. See "Underbody
Maintenance" in Exterior Care
0 356.
Additional
Maintenance and Care
Your vehicle is an important
investment and caring for it properly
may help to avoid future costly
repairs. To maintain vehicle
performance, additional
maintenance services may be
required.
It is recommended that your dealer
perform these services —their
trained dealer technicians know
your vehicle best. Your dealer can
also perform a thorough
assessment with a multi-point
inspection to recommend when your
vehicle may need attention.
The following list is intended to
explain the services and conditions
to look for that may indicate
services are required.
Battery
The 12-volt battery supplies power
to start the engine and operate any
additional electrical accessories. .
To avoid break-down or failure to
start the vehicle, maintain a
battery with full cranking power.
. Trained dealer technicians have
the diagnostic equipment to test
the battery and ensure that the
connections and cables are
corrosion-free.
Belts
. Belts may need replacing if they
squeak or show signs of
cracking or splitting.
. Trained dealer technicians have
access to tools and equipment
to inspect the belts and
recommend adjustment or
replacement when necessary.
Brakes
Brakes stop the vehicle and are
crucial to safe driving.
. Signs of brake wear may include
chirping, grinding, or squealing
noises, or difficulty stopping.

GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13556230) - 2020 - CRC - 9/4/19
390 Customer Information
.Emergency Tow from a Public
Road or Highway: Tow to the
nearest GMC dealer for warranty
service, or if the vehicle was in a
crash and cannot be driven.
Assistance is not given when the
vehicle is stuck in the sand,
mud, or snow.
. Flat Tire Change: Service to
change a flat tire with the spare
tire. The spare tire, if equipped,
must be in good condition and
properly inflated. It is the owner's
responsibility for the repair or
replacement of the tire if it is not
covered by the warranty.
. Battery Jump Start: Service to
jump start a dead battery.
. Trip Interruption Benefits and
Assistance: If your trip is
interrupted due to a warranty
event, incidental expenses may
be reimbursed within the
Powertrain warranty period.
Items considered are reasonable
and customary hotel, meals,
rental car, or a vehicle being
delivered back to the customer,
up to 500 miles.Services Not Included in
Roadside Assistance
. Impound towing caused by
violation of any laws
. Legal fines
. Mounting, dismounting,
or changing of snow tires,
chains, or other traction devices
Service is not provided if a vehicle
is in an area that is not accessible
to the service vehicle or is not a
regularly traveled or maintained
public road, which includes ice and
winter roads. Off-road use is not
covered.
Services Specific to
Canadian-Purchased Vehicles
. Fuel Delivery: Reimbursement
is up to 7 L. Diesel fuel delivery
may be restricted. Propane and
other fuels are not provided
through this service.
. Lock-Out Service: Vehicle
registration is required. .
Trip Interruption Benefits and
Assistance: Must be over
150 km from where your trip was
started to qualify.
Pre-authorization, original
detailed receipts, and a copy of
the repair orders are required.
Once authorization has been
received, the Roadside
Assistance advisor will help to
make arrangements and explain
how to receive payment.
. Alternative Service: If
assistance cannot be provided
right away, the Roadside
Assistance advisor may give
permission to get local
emergency road service. You will
receive payment, up to $100,
after sending the original receipt
to Roadside Assistance.
Mechanical failures may be
covered, however any cost for
parts and labor for repairs not
covered by the warranty are the
owner ’s responsibility.

GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13556230) - 2020 - CRC - 9/4/19
OnStar 399
OnStar
OnStar Overview
OnStar Overview . . . . . . . . . . . . . 399
OnStar Services
Emergency . . . . . . . . . . . . . . . . . . . 400
Security . . . . . . . . . . . . . . . . . . . . . . 401
OnStar Additional Information
OnStar AdditionalInformation . . . . . . . . . . . . . . . . . . 401
OnStar Overview
=Voice Command Button
QBlue OnStar Button
>Red Emergency Button
This vehicle may be equipped with a
comprehensive, in-vehicle system
that can connect to an OnStar
Advisor for Emergency, Security,
Navigation, Connections, and
Diagnostics Services. OnStar
services may require a paid service
plan and data plan. OnStar requires
the vehicle battery and electrical
system, cellular service, and GPS
satellite signals to be available and
operating. OnStar acts as a link to
existing emergency service
providers. OnStar may collect
information about you and your
vehicle, including location
information. See OnStar User Terms, Privacy Statement, and
Software Terms for more details
including system limitations at
www.onstar.com (U.S.) or
www.onstar.ca (Canada).
The OnStar system status light is
next to the OnStar buttons. If the
status light is:
.
Solid Green: System is ready.
. Flashing Green: On a call.
. Red: Indicates a problem.
. Off: System is off. Press
Q
twice to speak with an OnStar
Advisor.
Press
Qor call 1-888-4ONSTAR
(1-888-466-7827) to speak to an
Advisor.
Functionality of the Voice Command
button may vary by vehicle and
region.

GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13556230) - 2020 - CRC - 9/4/19
400 OnStar
Press=to:
. Open the OnStar app on the
infotainment display. See the
infotainment manual for
information on how to use the
OnStar app.
Or
. Give OnStar Turn-by-Turn
Navigation voice commands.
. Obtain and customize the Wi-Fi
hotspot name or SSID and
password, if equipped.
Press
Qto connect to an
Advisor to:
. Verify account information or
update contact information.
. Get driving directions.
. Receive a Diagnostic check of
the vehicle's key operating
systems.
. Receive Roadside Assistance.
. Manage Wi-Fi Settings,
if equipped. Press
>to get a priority connection
to an OnStar Advisor available
24/7 to:
. Get help for an emergency.
. Be a Good Samaritan or
respond to an AMBER Alert.
. Get assistance in severe
weather or other crisis situations
and find evacuation routes.OnStar Services
Emergency
Emergency Services require an
active safety and security plan. With
Automatic Crash Response, built-in
sensors can automatically alert a
specially trained OnStar Advisor
who is immediately connected in to
the vehicle to help.
Press
>for a priority connection to
an OnStar Advisor who can contact
emergency service providers, direct
them to your exact location, and
relay important information.
With OnStar Crisis Assist, specially
trained Advisors are available
24 hours a day, 7 days a week, to
provide a central point of contact,
assistance, and information during a
crisis.
With Roadside Assistance, Advisors
can locate a nearby service provider
to help with a flat tire, a battery
jump, or an empty gas tank.

GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13556230) - 2020 - CRC - 9/4/19
OnStar 403
Languages
The vehicle can be programmed to
respond in multiple languages.
Press
Qand ask for an Advisor.
Advisors are available in English,
Spanish, and French. Available
languages may vary by country.
Potential Issues
OnStar cannot perform Remote
Door Unlock or Stolen Vehicle
Assistance after the vehicle has
been off continuously for 10 days
without an ignition cycle. If the
vehicle has not been started for
10 days, OnStar can contact
Roadside Assistance or a locksmith
to help gain access to the vehicle.
Global Positioning
System (GPS)
. Obstruction of the GPS can
occur in a large city with tall
buildings; in parking garages;
around airports; in tunnels and
underpasses; or in an area with
very dense trees. If GPS signals
are not available, the OnStar
system should still operate to call OnStar. However, OnStar
could have difficulty identifying
the exact location.
. In emergency situations, OnStar
can use the last stored GPS
location to send to emergency
responders.
A temporary loss of GPS can cause
loss of the ability to send a
Turn-by-Turn Navigation route. The
Advisor may give a verbal route or
may ask for a call back after the
vehicle is driven into an open area.
Cellular and GPS Antennas
Cellular reception is required for
OnStar to send remote signals to
the vehicle. Do not place items over
or near the antenna to prevent
blocking cellular and GPS signal
reception.
Unable to Connect to OnStar
Message
If there is limited cellular coverage
or the cellular network has reached
maximum capacity, this message may come on. Press
Qto try the
call again or try again after driving a
few miles into another cellular area.
Vehicle and Power Issues
OnStar services require a vehicle
electrical system, wireless service,
and GPS satellite technologies to be
available and operating for features
to function properly. These systems
may not operate if the battery is
discharged or disconnected.
Add-on Electrical Equipment
The OnStar system is integrated
into the electrical architecture of the
vehicle. Do not add any electrical
equipment. See Add-On Electrical
Equipment 0271. Added electrical
equipment may interfere with the
operation of the OnStar system and
cause it to not operate.
Vehicle Software Updates
OnStar or GM may remotely deliver
software updates or changes to the
vehicle without further notice or
consent. These updates or changes
may enhance or maintain safety,

GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/-
Mexico-13556230) - 2020 - CRC - 9/4/19
Index 411
Assistance Program,Roadside . . . . . . . . . . . . . . . . . . . . . . 389
Assistance Systems for Driving . . . . . . . . . . . . . . . . . . . . . . . . 237
Assistance Systems for Parking and Backing . . . . . . . . . . 231
Auto Stop
Stop/Start System . . . . . . . . . . . . 184
Automatic Dimming Mirrors . . . . . . . . . . . . . . . . 30
Door Locks . . . . . . . . . . . . . . . . . . . . . 20
Emergency Braking (AEB) . . . . 239
Headlamp System . . . . . . . . . . . . 147
Transmission . . . . . . . . . . . . . . . . . 201
Transmission Fluid . . . . . . . . . . . 288
Automatic Transmission
Manual Mode . . . . . . . . . . . . . . . . . 205
B
BatteryExterior Lighting Battery
Saver . . . . . . . . . . . . . . . . . . . . . . . 151
Load Management . . . . . . . . . . . . 151
Power Protection . . . . . . . . . . . . . 151
Battery - North America . . . . 298, 349
Biodiesel . . . . . . . . . . . . . . . . . . . . . . . 251
Blade Replacement, Wiper . . . . . 300 Brake
Parking, Electric . . . . . . . . . . . . . . 207
System Warning Light . . . . . . . . .117
Brakes . . . . . . . . . . . . . . . . . . . . . . . . . . 296 Antilock . . . . . . . . . . . . . . . . . . . . . . . 206
Assist . . . . . . . . . . . . . . . . . . . . . . . . . 208
Fluid . . . . . . . . . . . . . . . . . . . . . . . . . . 297
Braking . . . . . . . . . . . . . . . . . . . . . . . . . 165 AutomaticEmergency (AEB) . . . . . . . . . . . 239
Braking System
Front Pedestrian (FPB) . . . . . . . 241
Break-In, New Vehicle . . . . . . . . . . 179
Bulb Replacement Front Turn Signal Lamps . . . . . 304
Halogen Bulbs . . . . . . . . . . . . . . . . 303
Headlamp Aiming . . . . . . . . . . . . . 303
Headlamps . . . . . . . . . . . . . . . . . . . 303
High Intensity Discharge(HID) Lighting . . . . . . . . . . . . . . . 304
License Plate Lamps . . . . . . . . . 305
Taillamps . . . . . . . . . . . . . . . . . . . . . 304
Buying New Tires . . . . . . . . . . . . . . . 330
C
Calibration . . . . . . . . . . . . . . . . . . . . . . . 97
California Perchlorate MaterialsRequirements . . . . . . . . . . . . . . . 275
California Proposition
65 Warning . . . . . . . . . .274, 298, 349, Back Cover
Canadian Vehicle Owners . . . . . . . . 2
Capacities and
Specifications . . . . . . . . . . . . . . . . . 382
Carbon Monoxide Engine Exhaust . . . . . . . . . . . . . . . 191
Liftgate . . . . . . . . . . . . . . . . . . . . . . . . . 21
Winter Driving . . . . . . . . . . . . . . . . 173
Cargo Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Tie-Downs . . . . . . . . . . . . . . . . . . . . . . 92
Caution, Danger, and Warning . . . . 3
Center Console Storage . . . . . . . . . 91
Chains, Tire . . . . . . . . . . . . . . . . . . . . 334
Charging Wireless . . . . . . . . . . . . . . . . . . . . . . . . 99
Charging System Light . . . . . . . . . 115

GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/-
Mexico-13556230) - 2020 - CRC - 9/4/19
414 Index
Exterior Lamp Controls . . . . . . . . . 144
Exterior Lighting BatterySaver . . . . . . . . . . . . . . . . . . . . . . . . . 151
F
Filter . . . . . . . . . . . . . . . . . . . . . . . . . . . . 192Replacement (Fuel) . . . . . . . . . . . 256
Filter, Engine Air Cleaner . . . . . . . . . . . 288
Flash-to-Pass . . . . . . . . . . . . . . . . . . . 146
Flashers, Hazard Warning . . . . . . 147
Flat Tire . . . . . . . . . . . . . . . . . . . . . . . . 335 Changing . . . . . . . . . . . . . . . . . . . . . 343
Floor Mats . . . . . . . . . . . . . . . . . . . . . . 364
Fluid Automatic Transmission . . . . . . 288
Brakes . . . . . . . . . . . . . . . . . . . . . . . . 297
Washer . . . . . . . . . . . . . . . . . . . . . . . 296
Fog Lamps . . . . . . . . . . . . . . . . . . . . . 148
Folding Mirrors . . . . . . . . . . . . . . . . . . 30
Folding Seatback . . . . . . . . . . . . . . . . 45
Forward Collision Alert (FCA) System . . . . . . . . . . . . . . . . . 237
Frequency Statement Radio . . . . . . . . . . . . . . . . . . . . . . . . . 395
Front Fog Lamp
Light . . . . . . . . . . . . . . . . . . . . . . . . . . 123 Front Pedestrian Braking
(FPB) System . . . . . . . . . . . . . . . . . 241
Front Seats Adjustment . . . . . . . . . . . . . . . . . . . . . 39
Heated and Ventilated . . . . . . . . . . 44
Front Turn Signal Lamps . . . . . . . 304
Fuel Additives . . . . . . . . . . . . . . . . . . . . . 250
Biodiesel . . . . . . . . . . . . . . . . . . . . . 251
Cold Weather Operation . . . . . . 252
Diesel Engines . . . . . . . . . . . . . . . 250
Economy, Driving for Better . . . 163
Filling a Portable FuelContainer . . . . . . . . . . . . . . 260, 261
Filling the Tank . . . . . . . . . . 257, 258
Filter Replacement . . . . . . . . . . . 256
Foreign Countries . . . . . . . . . . . . 249
Gauge . . . . . . . . . . . . . . . . . . . . . . . . . 111
Low Fuel Warning Light . . . . . . . 122
Prohibited Fuels . . . . . . . . . . . . . . 249
Recommended . . . . . . . . . . 248, 249
Running out of Fuel . . . . . . . . . . . 256
Top Tier . . . . . . . . . . . . . . . . . . . . . . 248
Water in Fuel . . . . . . . . . . . . . . . . . 252
Fuel for Diesel Engines . . . . . . . . . 250
Fuses
Engine Compartment FuseBlock . . . . . . . . . . . . . . . . . . . . . . . . 307 Fuses (cont'd)
Fuses and Circuit Breakers . . . 307
Instrument Panel Fuse
Block . . . . . . . . . . . . . . . . . . . . . . . . 310
Rear Compartment Fuse Block . . . . . . . . . . . . . . . . . . . . . . . . 312
G
Garage Door Opener . . . . . . . . . . . 140Programming . . . . . . . . . . . . . . . . . 140
Gas Strut(s) . . . . . . . . . . . . . . . . . . . . 302
Gauges Engine CoolantTemperature . . . . . . . . . . . . . . . . .112
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
Odometer . . . . . . . . . . . . . . . . . . . . . .110
Speedometer . . . . . . . . . . . . . . . . . .110
Tachometer . . . . . . . . . . . . . . . . . . . .110
Trip Odometer . . . . . . . . . . . . . . . . .110
Warning Lights and Indicators . . . . . . . . . . . . . . . . . . . 102
General Information Service and Maintenance . . . . . 366
Towing . . . . . . . . . . . . . . . . . . . . . . . . 262
Vehicle Care . . . . . . . . . . . . . . . . . . 274
Glove Box . . . . . . . . . . . . . . . . . . . . . . . 90
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . . . . 388

GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/-
Mexico-13556230) - 2020 - CRC - 9/4/19
Index 415
H
Halogen Bulbs . . . . . . . . . . . . . . . . . . 303
Hazard Warning Flashers . . . . . . . 147
Head Restraints . . . . . . . . . . . . . . . . . 37
HeadlampsAiming . . . . . . . . . . . . . . . . . . . . . . . . 303
Automatic . . . . . . . . . . . . . . . . . . . . . 147
Bulb Replacement . . . . . . . . . . . . 303
Daytime RunningLamps (DRL) . . . . . . . . . . . . . . . . 146
Flash-to-Pass . . . . . . . . . . . . . . . . . 146
High Intensity Discharge (HID) Lighting . . . . . . . . . . . . . . . 304
High-Beam On Light . . . . . . . . . . 123
High/Low Beam Changer . . . . . 146
Lamps On Reminder . . . . . . . . . 123
Heated Rear Seats . . . . . . . . . . . . . . . . . . . . . 49
Steering Wheel . . . . . . . . . . . . . . . . . 95
Heated and Ventilated Front Seats . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Heated Mirrors . . . . . . . . . . . . . . . . . . . 30
Heater Engine . . . . . . . . . . . . . . . . . . . . . . . . 186
Heating . . . . . . . . . . . . . . . . . . . . 153, 155
High-Beam On Light . . . . . . . . . . . . 123
Hill and Mountain Roads . . . . . . . . 172
Hill Descent Control (HDC) . . . . . 213 Hill Descent Control Light . . . . . . . 119
Hill Start Assist (HSA) . . . . . . . . . . 209
Hood . . . . . . . . . . . . . . . . . . . . . . . . . . . 276
Horn . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
How to Wear Seat Belts
Properly . . . . . . . . . . . . . . . . . . . . . . . . 51
HVAC . . . . . . . . . . . . . . . . . . . . . . 153, 155
I
Ignition Positions . . . . . . . . . . . . . . . 179
Immobilizer . . . . . . . . . . . . . . . . . . . . . . 28
Indicator
Pedestrian Ahead . . . . . . . . . . . . 120
Vehicle Ahead . . . . . . . . . . . . . . . . .119
Infants and Young Children, Restraints . . . . . . . . . . . . . . . . . . . . . . 72
Information
Publication Ordering . . . . . . . . . . 394
Infotainment . . . . . . . . . . . . . . . . . . . . 152
Infotainment System . . . . . . . . . . . . 398
Instrument Cluster . . . . . . . . . 103, 107
Instrument Panel Overview . . . . . . . 5
Interior Rearview Mirrors . . . . . . . . . 31
Introduction . . . . . . . . . . . . . . . . . . . . . . . 2
J
Jump Starting - North America . . . . . . . . . . . . . . . . . . . . . . . 349
K
Keyless EntryRemote (RKE) System . . . . . . . . . . 8
Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
L
Labeling, Tire Sidewall . . . . . . . . . . 316
Lamps Courtesy . . . . . . . . . . . . . . . . . . . . . . 149
Daytime Running (DRL) . . . . . . 146
Dome . . . . . . . . . . . . . . . . . . . . . . . . . 149
Exterior Controls . . . . . . . . . . . . . . 144
Exterior Lighting BatterySaver . . . . . . . . . . . . . . . . . . . . . . . 151
Front Turn Signal . . . . . . . . . . . . . 304
License Plate . . . . . . . . . . . . . . . . . 305
Malfunction Indicator
(Check Engine) . . . . . . . . . . . . . .115
On Reminder . . . . . . . . . . . . . . . . . 123
Reading . . . . . . . . . . . . . . . . . . . . . . 149
Taillamps . . . . . . . . . . . . . . . . . . . . . 304
Lane Change Alert (LCA) . . . . . . . 243
Lane Keep Assist (LKA) . . . . . . . . 245
Lane Keep Assist Light . . . . . . . . . 119
Lap-Shoulder Belt . . . . . . . . . . . . . . . 53
LATCH System Replacing Parts after aCrash . . . . . . . . . . . . . . . . . . . . . . . . . 84