GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13556230) - 2020 - CRC - 9/4/19
390 Customer Information
.Emergency Tow from a Public
Road or Highway: Tow to the
nearest GMC dealer for warranty
service, or if the vehicle was in a
crash and cannot be driven.
Assistance is not given when the
vehicle is stuck in the sand,
mud, or snow.
. Flat Tire Change: Service to
change a flat tire with the spare
tire. The spare tire, if equipped,
must be in good condition and
properly inflated. It is the owner's
responsibility for the repair or
replacement of the tire if it is not
covered by the warranty.
. Battery Jump Start: Service to
jump start a dead battery.
. Trip Interruption Benefits and
Assistance: If your trip is
interrupted due to a warranty
event, incidental expenses may
be reimbursed within the
Powertrain warranty period.
Items considered are reasonable
and customary hotel, meals,
rental car, or a vehicle being
delivered back to the customer,
up to 500 miles.Services Not Included in
Roadside Assistance
. Impound towing caused by
violation of any laws
. Legal fines
. Mounting, dismounting,
or changing of snow tires,
chains, or other traction devices
Service is not provided if a vehicle
is in an area that is not accessible
to the service vehicle or is not a
regularly traveled or maintained
public road, which includes ice and
winter roads. Off-road use is not
covered.
Services Specific to
Canadian-Purchased Vehicles
. Fuel Delivery: Reimbursement
is up to 7 L. Diesel fuel delivery
may be restricted. Propane and
other fuels are not provided
through this service.
. Lock-Out Service: Vehicle
registration is required. .
Trip Interruption Benefits and
Assistance: Must be over
150 km from where your trip was
started to qualify.
Pre-authorization, original
detailed receipts, and a copy of
the repair orders are required.
Once authorization has been
received, the Roadside
Assistance advisor will help to
make arrangements and explain
how to receive payment.
. Alternative Service: If
assistance cannot be provided
right away, the Roadside
Assistance advisor may give
permission to get local
emergency road service. You will
receive payment, up to $100,
after sending the original receipt
to Roadside Assistance.
Mechanical failures may be
covered, however any cost for
parts and labor for repairs not
covered by the warranty are the
owner ’s responsibility.
GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/-
Mexico-13556230) - 2020 - CRC - 9/4/19
412 Index
CheckEngine Light (Malfunction
Indicator) . . . . . . . . . . . . . . . . . . . . .115
Child Restraints Infants and Young Children . . . . . 72
Lower Anchors and Tethersfor Children . . . . . . . . . . . . . . . . . . . 77
Older Children . . . . . . . . . . . . . . . . . . 70
Securing . . . . . . . . . . . . . . . . . . . . 85, 87
Systems . . . . . . . . . . . . . . . . . . . . . . . . 74
Circuit Breakers . . . . . . . . . . . . . . . . 307
Cleaning
Exterior Care . . . . . . . . . . . . . . . . . 356
Interior Care . . . . . . . . . . . . . . . . . . 361
Climate Control Systems . . . . . . . 153 Air Conditioning . . . . . . . . . . . . . . 153
Dual Automatic . . . . . . . . . . . . . . . 155
Heating . . . . . . . . . . . . . . . . . . . . . . . 153
Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Cluster, Instrument . . . . . . . . 103, 107
Cold Weather Operation . . . . . . . . 252
Collision Damage Repair . . . . . . . 392
Compact Spare Tire . . . . . . . . . . . . 348
Compartments Storage . . . . . . . . . . . . . . . . . . . . . . . . . 90
Compass . . . . . . . . . . . . . . . . . . . . . . . . 97
Compressor Kit, Tire Sealant . . . 336 Connected Services
Connections . . . . . . . . . . . . . . . . . . 408
Diagnostics . . . . . . . . . . . . . . . . . . . 409
Navigation . . . . . . . . . . . . . . . . . . . . 407
Connections Connected Services . . . . . . . . . . 408
Control
Hill Descent . . . . . . . . . . . . . . . . . . 213
Traction and ElectronicStability . . . . . . . . . . . . . . . . . . . . . 209
Control Light
Hill Descent . . . . . . . . . . . . . . . . . . .119
Control of a Vehicle . . . . . . . . . . . . . 165
Convenience Net . . . . . . . . . . . . . . . . 92
Convex Mirrors . . . . . . . . . . . . . . . . . . 29
Coolant Engine Temperature Gauge . . .112
Cooling . . . . . . . . . . . . . . . . . . . . 153, 155
Cooling System . . . . . . . . . . . . . . . . . 290
Courtesy Lamps . . . . . . . . . . . . . . . . 149
Courtesy Transportation Program . . . . . . . . . . . . . . . . . . . . . . . 391
Cover Cargo . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Covers
Winter . . . . . . . . . . . . . . . . . . . . . . . . 185
Cruise Control . . . . . . . . . . . . . . . . . . 217 Light . . . . . . . . . . . . . . . . . . . . . . . . . . 124 Cruise Control, Adaptive . . . . . . . . 219
Cupholders . . . . . . . . . . . . . . . . . . . . . . 90
Customer Assistance . . . . . . . . . . . 388
Offices . . . . . . . . . . . . . . . . . . . . . . . . 387
Text Telephone (TTY)Users . . . . . . . . . . . . . . . . . . . . . . . 388
Customer Information
Publications OrderingInformation . . . . . . . . . . . . . . . . . . 394
Customer Satisfaction Procedure . . . . . . . . . . . . . . . . . . . . . 385
Cybersecurity . . . . . . . . . . . . . . . . . . . 397
D
Damage Repair, Collision . . . . . . . 392
Danger, Warning, and Caution . . . . 3
Data Collection Infotainment System . . . . . . . . . . 398
OnStar . . . . . . . . . . . . . . . . . . . . . . . 398
Data Recorders, Event . . . . . . . . . 397
Daytime Running Lamps (DRL) . . . . . . . . . . . . . . . . . . 146
Defensive Driving . . . . . . . . . . . . . . . 164
Delayed Locking . . . . . . . . . . . . . . . . . 19
Diagnostics Connected Services . . . . . . . . . . 409
Diesel Exhaust Fluid . . . . . . . . . . . . 195
GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/-
Mexico-13556230) - 2020 - CRC - 9/4/19
Index 419
Service (cont'd)Accessories and
Modifications . . . . . . . . . . . . . . . . 275
Climate Control System . . . . . . . 153
Doing Your Own Work . . . . . . . . 275
Maintenance Records . . . . . . . . 380
Maintenance, General
Information . . . . . . . . . . . . . . . . . . 366
Parts Identification . . . . . . . . . . . . 381
Scheduling Appointments . . . . . 391
Service Electric Parking Brake Light . . . . . . . . . . . . . . . . . . . . 118
Services Special Application . . . . . . . . . . . 374
Servicing the Airbag . . . . . . . . . . . . . 68
Shifting Into Park . . . . . . . . . . . . . . . . . . . . . . 187
Out of Park . . . . . . . . . . . . . . . . . . . 188
Side Blind Zone Alert (SBZA) . . . 243
Signals, Turn and Lane-Change . . . . . . . . . . . . . . . . . 148
Spare Tire Compact . . . . . . . . . . . . . . . . . . . . . . 348
Special Application Services . . . . 374
Specifications and Capacities . . . . . . . . . . . . . . . . . . . . . 382
Speedometer . . . . . . . . . . . . . . . . . . . 110 StabiliTrak
OFF Light . . . . . . . . . . . . . . . . . . . . . 120
Start Assist, Hill . . . . . . . . . . . . . . . . . 209
Start Vehicle, Remote . . . . . . . . . . . 15
Starter Switch Check . . . . . . . . . . . 299
Starting the Engine . . . . . . . . . . . . . 181
Steering . . . . . . . . . . . . . . . . . . . . . . . . 165 Heated Wheel . . . . . . . . . . . . . . . . . . 95
Wheel Adjustment . . . . . . . . . . . . . . 95
Wheel Controls . . . . . . . . . . . . . . . . . 95
Stop/Start System . . . . . . . . . . . . . . 184
Storage Areas
Cargo Cover . . . . . . . . . . . . . . . . . . . . 91
Center Console . . . . . . . . . . . . . . . . . 91
Convenience Net . . . . . . . . . . . . . . . 92
Glove Box . . . . . . . . . . . . . . . . . . . . . . 90
Roof Rack System . . . . . . . . . . . . . . 93
Sunglasses . . . . . . . . . . . . . . . . . . . . . 90
Storage Compartments . . . . . . . . . . 90
Storing the Tire Sealant and Compressor Kit . . . . . . . . . . . . . . . 342
Struts Gas . . . . . . . . . . . . . . . . . . . . . . . . . . . 302
Stuck Vehicle . . . . . . . . . . . . . . . . . . . 174
Summer Tires . . . . . . . . . . . . . . . . . . 316
Sun Visors . . . . . . . . . . . . . . . . . . . . . . . 33
Sunglass Storage . . . . . . . . . . . . . . . . 90
Sunroof . . . . . . . . . . . . . . . . . . . . . . . . . . 34 Symbols . . . . . . . . . . . . . . . . . . . . . . . . . . 3
System
Forward CollisionAlert (FCA) . . . . . . . . . . . . . . . . . . 237
Infotainment . . . . . . . . . . . . . 152, 398
Roof Rack . . . . . . . . . . . . . . . . . . . . . . 93
Systems
Driver Assistance . . . . . . . . . . . . . 230
T
Tachometer . . . . . . . . . . . . . . . . . . . . . 110
Taillamps . . . . . . . . . . . . . . . . . . . . . . . 304
Text Telephone (TTY) Users . . . . 388
Theft-Deterrent Systems . . . . . . . . . 28Immobilizer . . . . . . . . . . . . . . . . . . . . . 28
Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Tires . . . . . . . . . . . . . . . . . . . . . . . . . . . . 314 All-Season . . . . . . . . . . . . . . . . . . . . 315
Buying New Tires . . . . . . . . . . . . . 330
Chains . . . . . . . . . . . . . . . . . . . . . . . . 334
Changing . . . . . . . . . . . . . . . . . . . . . 343
Compact Spare . . . . . . . . . . . . . . . 348
Designations . . . . . . . . . . . . . . . . . 318
Different Size . . . . . . . . . . . . . . . . . 331
If a Tire Goes Flat . . . . . . . . . . . . 335
Inspection . . . . . . . . . . . . . . . . . . . . 328
Pressure . . . . . . . . . . . . . . . . . . . . . . 321
Pressure Light . . . . . . . . . . . . . . . . 121