2020 GMC TERRAIN Remote start
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GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13556230) - 2020 - CRC - 9/4/19
OnStar 403
Languages
The vehicle can be programmed to
respond in multiple languages.
Press
Qand ask for an Advisor.
Advisors are available in English,
Spanish, and French. Available
languages may vary by country.
Potential Issues
OnStar cannot perform Remote
Door Unlock or Stolen Vehicle
Assistance after the vehicle has
been off continuously for 10 days
without an ignition cycle. If the
vehicle has not been started for
10 days, OnStar can contact
Roadside Assistance or a locksmith
to help gain access to the vehicle.
Global Positioning
System (GPS)
. Obstruction of the GPS can
occur in a large city with tall
buildings; in parking garages;
around airports; in tunnels and
underpasses; or in an area with
very dense trees. If GPS signals
are not available, the OnStar
system should still operate to call OnStar. However, OnStar
could have difficulty identifying
the exact location.
. In emergency situations, OnStar
can use the last stored GPS
location to send to emergency
responders.
A temporary loss of GPS can cause
loss of the ability to send a
Turn-by-Turn Navigation route. The
Advisor may give a verbal route or
may ask for a call back after the
vehicle is driven into an open area.
Cellular and GPS Antennas
Cellular reception is required for
OnStar to send remote signals to
the vehicle. Do not place items over
or near the antenna to prevent
blocking cellular and GPS signal
reception.
Unable to Connect to OnStar
Message
If there is limited cellular coverage
or the cellular network has reached
maximum capacity, this message may come on. Press
Qto try the
call again or try again after driving a
few miles into another cellular area.
Vehicle and Power Issues
OnStar services require a vehicle
electrical system, wireless service,
and GPS satellite technologies to be
available and operating for features
to function properly. These systems
may not operate if the battery is
discharged or disconnected.
Add-on Electrical Equipment
The OnStar system is integrated
into the electrical architecture of the
vehicle. Do not add any electrical
equipment. See Add-On Electrical
Equipment 0271. Added electrical
equipment may interfere with the
operation of the OnStar system and
cause it to not operate.
Vehicle Software Updates
OnStar or GM may remotely deliver
software updates or changes to the
vehicle without further notice or
consent. These updates or changes
may enhance or maintain safety,
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Connected Services 409
vehicles, the SSID and
password can be changed in
the Wi-Fi Hotspot menu.
After initial set-up, your vehicle’s
Wi-Fi hotspot will connect
automatically to your mobile
devices. Manage data usage by
turning Wi-Fi on or off on your
mobile device, using the myGMC
mobile app, or by contacting an
OnStar Advisor. On some vehicles,
Wi-Fi can also be managed from the
Wi-Fi Hotspot menu.
MyGMC Mobile App (If Available)
Download the myGMC mobile app
to compatible Apple and Android
smartphones. GMC users can
access the following services from a
smartphone:
. Remotely start/stop the vehicle,
if factory-equipped.
. Lock/unlock doors, if equipped
with automatic locks.
. Activate the horn and lamps. .
Check the vehicle’s fuel level,
oil life, or tire pressure,
if factory-equipped with the Tire
Pressure Monitor System.
. Send destinations to the vehicle.
. Locate the vehicle on a map
(U.S. market only).
. Turn the vehicle's Wi-Fi hotspot
on/off, manage settings, and
monitor data consumption,
if equipped.
. Locate a dealer and schedule
service.
. Request roadside assistance.
. Set a parking reminder with pin
drop, take a photo, make a note,
and set a timer.
. Connect with GMC on social
media.
Features are subject to change. For
myGMC mobile app information and
compatibility, see my.gmc.com.
An active OnStar or connected
service plan may be required.
A compatible device,
factory-installed remote start, and power locks are required. Data rates
apply. See www.onstar.com for
details and system limitations.
Remote Services
Contact an OnStar Advisor to
unlock the doors or sound the horn
and flash the lamps.
Marketplace
OnStar Advisors can provide offers
from restaurants and retailers on
your route, help locate hotels,
or book a room. These services
vary by market.
Diagnostics
By monitoring and reporting on the
vehicle's key systems, OnStar
Advanced Diagnostics, if equipped,
provides a way to keep up on
maintenance. Capabilities vary by
model. See www.onstar.com for
details and system limitations.
Features are subject to change. For
updates on feature capabilities, see
my.gmc.com. Message and data
rates may apply.
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Index 415
H
Halogen Bulbs . . . . . . . . . . . . . . . . . . 303
Hazard Warning Flashers . . . . . . . 147
Head Restraints . . . . . . . . . . . . . . . . . 37
HeadlampsAiming . . . . . . . . . . . . . . . . . . . . . . . . 303
Automatic . . . . . . . . . . . . . . . . . . . . . 147
Bulb Replacement . . . . . . . . . . . . 303
Daytime RunningLamps (DRL) . . . . . . . . . . . . . . . . 146
Flash-to-Pass . . . . . . . . . . . . . . . . . 146
High Intensity Discharge (HID) Lighting . . . . . . . . . . . . . . . 304
High-Beam On Light . . . . . . . . . . 123
High/Low Beam Changer . . . . . 146
Lamps On Reminder . . . . . . . . . 123
Heated Rear Seats . . . . . . . . . . . . . . . . . . . . . 49
Steering Wheel . . . . . . . . . . . . . . . . . 95
Heated and Ventilated Front Seats . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Heated Mirrors . . . . . . . . . . . . . . . . . . . 30
Heater Engine . . . . . . . . . . . . . . . . . . . . . . . . 186
Heating . . . . . . . . . . . . . . . . . . . . 153, 155
High-Beam On Light . . . . . . . . . . . . 123
Hill and Mountain Roads . . . . . . . . 172
Hill Descent Control (HDC) . . . . . 213 Hill Descent Control Light . . . . . . . 119
Hill Start Assist (HSA) . . . . . . . . . . 209
Hood . . . . . . . . . . . . . . . . . . . . . . . . . . . 276
Horn . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
How to Wear Seat Belts
Properly . . . . . . . . . . . . . . . . . . . . . . . . 51
HVAC . . . . . . . . . . . . . . . . . . . . . . 153, 155
I
Ignition Positions . . . . . . . . . . . . . . . 179
Immobilizer . . . . . . . . . . . . . . . . . . . . . . 28
Indicator
Pedestrian Ahead . . . . . . . . . . . . 120
Vehicle Ahead . . . . . . . . . . . . . . . . .119
Infants and Young Children, Restraints . . . . . . . . . . . . . . . . . . . . . . 72
Information
Publication Ordering . . . . . . . . . . 394
Infotainment . . . . . . . . . . . . . . . . . . . . 152
Infotainment System . . . . . . . . . . . . 398
Instrument Cluster . . . . . . . . . 103, 107
Instrument Panel Overview . . . . . . . 5
Interior Rearview Mirrors . . . . . . . . . 31
Introduction . . . . . . . . . . . . . . . . . . . . . . . 2
J
Jump Starting - North America . . . . . . . . . . . . . . . . . . . . . . . 349
K
Keyless EntryRemote (RKE) System . . . . . . . . . . 8
Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
L
Labeling, Tire Sidewall . . . . . . . . . . 316
Lamps Courtesy . . . . . . . . . . . . . . . . . . . . . . 149
Daytime Running (DRL) . . . . . . 146
Dome . . . . . . . . . . . . . . . . . . . . . . . . . 149
Exterior Controls . . . . . . . . . . . . . . 144
Exterior Lighting BatterySaver . . . . . . . . . . . . . . . . . . . . . . . 151
Front Turn Signal . . . . . . . . . . . . . 304
License Plate . . . . . . . . . . . . . . . . . 305
Malfunction Indicator
(Check Engine) . . . . . . . . . . . . . .115
On Reminder . . . . . . . . . . . . . . . . . 123
Reading . . . . . . . . . . . . . . . . . . . . . . 149
Taillamps . . . . . . . . . . . . . . . . . . . . . 304
Lane Change Alert (LCA) . . . . . . . 243
Lane Keep Assist (LKA) . . . . . . . . 245
Lane Keep Assist Light . . . . . . . . . 119
Lap-Shoulder Belt . . . . . . . . . . . . . . . 53
LATCH System Replacing Parts after aCrash . . . . . . . . . . . . . . . . . . . . . . . . . 84
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418 Index
Rearview Mirrors . . . . . . . . . . . . . . . . 31Automatic Dimming . . . . . . . . . . . . . 31
Reclining Seatbacks . . . . . . . . . . . . . 40
Recommended Fuel . . . . . . . . . . . . . . . . . . . . . 248, 249
Recommended Fluids and Lubricants . . . . . . . . . . . . . . . . . . . . . 377
Records Maintenance . . . . . . . . . . . . . . . . . . 380
Recreational Vehicle Towing . . . . 353
Reimbursement Program, GM Mobility . . . . . . . . . . . . . . . . . . . 388
Remote Keyless Entry (RKE) System . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Remote Vehicle Start . . . . . . . . . . . . 15
Replacement Parts Airbags . . . . . . . . . . . . . . . . . . . . . . . . . 70
Maintenance . . . . . . . . . . . . . . . . . . 378
Replacing Airbag System . . . . . . . . 70
Replacing LATCH System Parts after a Crash . . . . . . . . . . . . . 84
Replacing Seat Belt System Parts after a Crash . . . . . . . . . . . . . 58
Reporting Safety Defects Canadian Government . . . . . . . . 396
General Motors . . . . . . . . . . . . . . . 396
U.S. Government . . . . . . . . . . . . . 395 Restraints
Where to Put . . . . . . . . . . . . . . . . . . . 76
Retained Accessory Power (RAP) . . . . . . . . . . . . . . . . . . 187
Reverse Tilt Mirrors . . . . . . . . . . . . . . 30
Roads Driving, Wet . . . . . . . . . . . . . . . . . . 171
Roadside Assistance Program . . . . . . . . . . . . . . . . . . . . . . . 389
Roof Sunroof . . . . . . . . . . . . . . . . . . . . . . . . . 34
Roof Rack System . . . . . . . . . . . . . . . 93
Rotation, Tires . . . . . . . . . . . . . . . . . . 328
Routing, Engine Drive Belt . . . . . . 384
Running out of Fuel . . . . . . . . . . . . . 256
Running the Vehicle While Parked . . . . . . . . . . . . . . . . . . . . . . . . 192
S
Safety Defects ReportingCanadian Government . . . . . . . . 396
General Motors . . . . . . . . . . . . . . . 396
U.S. Government . . . . . . . . . . . . . 395
Safety Locks . . . . . . . . . . . . . . . . . . . . . 20
Safety System Check . . . . . . . . . . . . 57
Scheduling Appointments . . . . . . . 391
Sealant Kit, Tire . . . . . . . . . . . . . . . . 336
Seat Belts . . . . . . . . . . . . . . . . . . . . . . . 50 Seat Belts (cont'd)
Care . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Extender . . . . . . . . . . . . . . . . . . . . . . . . 57
How to Wear Seat Belts
Properly . . . . . . . . . . . . . . . . . . . . . . . 51
Lap-Shoulder Belt . . . . . . . . . . . . . . 53
Reminders . . . . . . . . . . . . . . . . . . . . .113
Replacing after a Crash . . . . . . . . 58
Use During Pregnancy . . . . . . . . . . 56
Seats Adjustment, Front . . . . . . . . . . . . . . . 39
Folding Seatback . . . . . . . . . . . . . . . 45
Head Restraints . . . . . . . . . . . . . . . . 37
Heated and Ventilated Front . . . . 44
Heated, Rear . . . . . . . . . . . . . . . . . . . 49
Lumbar Adjustment, Front . . . . . . 40
Memory . . . . . . . . . . . . . . . . . . . . . . . . . 41
Power Adjustment, Front . . . . . . . 39
Rear . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Reclining Seatbacks . . . . . . . . . . . . 40
Securing Child Restraints . . . . 85, 87
Security Light . . . . . . . . . . . . . . . . . . . . . . . . . . 123
OnStar . . . . . . . . . . . . . . . . . . . . . . . 401
Vehicle . . . . . . . . . . . . . . . . . . . . . . . . . 27
Vehicle Alarm . . . . . . . . . . . . . . . . . . . 27
Service . . . . . . . . . . . . . . . . . . . . . . . . . 159
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Index 419
Service (cont'd)Accessories and
Modifications . . . . . . . . . . . . . . . . 275
Climate Control System . . . . . . . 153
Doing Your Own Work . . . . . . . . 275
Maintenance Records . . . . . . . . 380
Maintenance, General
Information . . . . . . . . . . . . . . . . . . 366
Parts Identification . . . . . . . . . . . . 381
Scheduling Appointments . . . . . 391
Service Electric Parking Brake Light . . . . . . . . . . . . . . . . . . . . 118
Services Special Application . . . . . . . . . . . 374
Servicing the Airbag . . . . . . . . . . . . . 68
Shifting Into Park . . . . . . . . . . . . . . . . . . . . . . 187
Out of Park . . . . . . . . . . . . . . . . . . . 188
Side Blind Zone Alert (SBZA) . . . 243
Signals, Turn and Lane-Change . . . . . . . . . . . . . . . . . 148
Spare Tire Compact . . . . . . . . . . . . . . . . . . . . . . 348
Special Application Services . . . . 374
Specifications and Capacities . . . . . . . . . . . . . . . . . . . . . 382
Speedometer . . . . . . . . . . . . . . . . . . . 110 StabiliTrak
OFF Light . . . . . . . . . . . . . . . . . . . . . 120
Start Assist, Hill . . . . . . . . . . . . . . . . . 209
Start Vehicle, Remote . . . . . . . . . . . 15
Starter Switch Check . . . . . . . . . . . 299
Starting the Engine . . . . . . . . . . . . . 181
Steering . . . . . . . . . . . . . . . . . . . . . . . . 165 Heated Wheel . . . . . . . . . . . . . . . . . . 95
Wheel Adjustment . . . . . . . . . . . . . . 95
Wheel Controls . . . . . . . . . . . . . . . . . 95
Stop/Start System . . . . . . . . . . . . . . 184
Storage Areas
Cargo Cover . . . . . . . . . . . . . . . . . . . . 91
Center Console . . . . . . . . . . . . . . . . . 91
Convenience Net . . . . . . . . . . . . . . . 92
Glove Box . . . . . . . . . . . . . . . . . . . . . . 90
Roof Rack System . . . . . . . . . . . . . . 93
Sunglasses . . . . . . . . . . . . . . . . . . . . . 90
Storage Compartments . . . . . . . . . . 90
Storing the Tire Sealant and Compressor Kit . . . . . . . . . . . . . . . 342
Struts Gas . . . . . . . . . . . . . . . . . . . . . . . . . . . 302
Stuck Vehicle . . . . . . . . . . . . . . . . . . . 174
Summer Tires . . . . . . . . . . . . . . . . . . 316
Sun Visors . . . . . . . . . . . . . . . . . . . . . . . 33
Sunglass Storage . . . . . . . . . . . . . . . . 90
Sunroof . . . . . . . . . . . . . . . . . . . . . . . . . . 34 Symbols . . . . . . . . . . . . . . . . . . . . . . . . . . 3
System
Forward CollisionAlert (FCA) . . . . . . . . . . . . . . . . . . 237
Infotainment . . . . . . . . . . . . . 152, 398
Roof Rack . . . . . . . . . . . . . . . . . . . . . . 93
Systems
Driver Assistance . . . . . . . . . . . . . 230
T
Tachometer . . . . . . . . . . . . . . . . . . . . . 110
Taillamps . . . . . . . . . . . . . . . . . . . . . . . 304
Text Telephone (TTY) Users . . . . 388
Theft-Deterrent Systems . . . . . . . . . 28Immobilizer . . . . . . . . . . . . . . . . . . . . . 28
Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Tires . . . . . . . . . . . . . . . . . . . . . . . . . . . . 314 All-Season . . . . . . . . . . . . . . . . . . . . 315
Buying New Tires . . . . . . . . . . . . . 330
Chains . . . . . . . . . . . . . . . . . . . . . . . . 334
Changing . . . . . . . . . . . . . . . . . . . . . 343
Compact Spare . . . . . . . . . . . . . . . 348
Designations . . . . . . . . . . . . . . . . . 318
Different Size . . . . . . . . . . . . . . . . . 331
If a Tire Goes Flat . . . . . . . . . . . . 335
Inspection . . . . . . . . . . . . . . . . . . . . 328
Pressure . . . . . . . . . . . . . . . . . . . . . . 321
Pressure Light . . . . . . . . . . . . . . . . 121
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420 Index
Tires (cont'd)Pressure Monitor Operation . . 324
Pressure Monitor System . . . . . 323
Rotation . . . . . . . . . . . . . . . . . . . . . . 328
Sealant and
Compressor Kit . . . . . . . . . . . . . 336
Sealant and Compressor Kit, Storing . . . . . . . . . . . . . . . . . . 342
Sidewall Labeling . . . . . . . . . . . . . 316
Terminology and Definitions . . 319
Uniform Tire Quality
Grading . . . . . . . . . . . . . . . . . . . . . 332
Wheel Alignment and Tire Balance . . . . . . . . . . . . . . . . . . . . . 333
Wheel Replacement . . . . . . . . . . 333
When It Is Time for New Tires . . . . . . . . . . . . . . . . . . . . . . . . 329
Winter . . . . . . . . . . . . . . . . . . . . . . . . 315
Top Tier Fuel . . . . . . . . . . . . . . . . . . . 248
Tow/Haul Mode . . . . . . . . . . . . . . . . . 205
Tow/Haul Mode Light . . . . . . . . . . . 119
Towing Driving Characteristics . . . . . . . . 262
Equipment . . . . . . . . . . . . . . . . . . . . 269
General Information . . . . . . . . . . 262
Recreational Vehicle . . . . . . . . . . 353
Trailer . . . . . . . . . . . . . . . . . . . . . . . . 266
Vehicle . . . . . . . . . . . . . . . . . . . . . . . 352 Traction
Control System
(TCS)/StabiliTrak Light . . . . . . 120
Off Light . . . . . . . . . . . . . . . . . . . . . . 120
Traction Control/Electronic Stability Control . . . . . . . . . . . . . . . 209
Trailer
Towing . . . . . . . . . . . . . . . . . . . . . . . . 266
Transmission Automatic . . . . . . . . . . . . . . . . . . . . . 201
Fluid, Automatic . . . . . . . . . . . . . . 288
Transportation Program, Courtesy . . . . . . . . . . . . . . . . . . . . . . 391
Trip Odometer . . . . . . . . . . . . . . . . . . 110
Turn and Lane-Change Signals . . . . . . . . . . . . . . . . . . . . . . . . 148
U
Uniform Tire Quality Grading . . . 332
Universal Remote System . . . . . . 140Operation . . . . . . . . . . . . . . . . . . . . . 143
Programming . . . . . . . . . . . . . . . . . 140
Using This Manual . . . . . . . . . . . . . . . . 2
V
Vehicle Alarm System . . . . . . . . . . . . . . . . . . 27
Canadian Owners . . . . . . . . . . . . . . . 2
Control . . . . . . . . . . . . . . . . . . . . . . . 165 Vehicle (cont'd)
Design . . . . . . . . . . . . . . . . . . . . . . . . 163
Identification Number (VIN) . . . 381
Load Limits . . . . . . . . . . . . . . . . . . . 175
Messages . . . . . . . . . . . . . . . . . . . . 134
Personalization . . . . . . . . . . . . . . . 135
Remote Start . . . . . . . . . . . . . . . . . . . 15
Security . . . . . . . . . . . . . . . . . . . . . . . . 27
Speed Messages . . . . . . . . . . . . . 135
Towing . . . . . . . . . . . . . . . . . . . . . . . . 352
Vehicle Ahead Indicator . . . . . . . . 119
Vehicle Care Storing the Tire Sealantand Compressor Kit . . . . . . . . . 342
Tire Pressure . . . . . . . . . . . . . . . . . 321
Vehicle Data Recording and Privacy . . . . . . . . . . . . . . . . . . . . . . . . 397
Ventilation, Air . . . . . . . . . . . . . . . . . . 158
Visors . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
W
Wait to Start Light . . . . . . . . . . . . . . 121
Warning Brake System Light . . . . . . . . . . . .117
Caution and Danger . . . . . . . . . . . . . 3
Warning Lights, Gauges, and Indicators . . . . . . . . . . . . . . . . . . . . . 102