2020 GMC TERRAIN radio

GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13556230) - 2020 - CRC - 9/4/19
Customer Information 395
To order by mail, write to:
Helm, Incorporated
Attention: Customer Service
47911 Halyard Drive
Plymouth, MI 48170
Make checks payable in U.S. funds.
Radio Frequency
Statement
This vehicle has systems that
operate on a radio frequency that
complies with Part 15/Part 18 of the
Federal Communications
Commission (FCC) rules and with
Innovation, Science and Economic
Development (ISED) Canada's
RSP-100 / ICES-GEN.Operation is subject to the following
two conditions:
1. The device may not cause harmful interference.
2. The device must accept any interference received, including
interference that may cause
undesired operation of the
device.
Changes or modifications to any of
these systems by other than an
authorized service facility could void
authorization to use this equipment.
Reporting Safety
Defects
Reporting Safety Defects
to the United States
Government
If you believe that your vehicle
has a defect which could cause
a crash or could cause injury or
death, you should immediately
inform the National Highway
Traffic Safety Administration
(NHTSA) in addition to notifying
General Motors.
If NHTSA receives similar
complaints, it may open an
investigation, and if it finds that
a safety defect exists in a group
of vehicles, it may order a recall
and remedy campaign.
However, NHTSA cannot
become involved in individual
problems between you, your
dealer, or General Motors.

GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13556230) - 2020 - CRC - 9/4/19
Customer Information 397
Vehicle Data
Recording and
Privacy
The vehicle has a number of
computers that record information
about the vehicle’s performance and
how it is driven or used. For
example, the vehicle uses computer
modules to monitor and control
engine and transmission
performance, to monitor the
conditions for airbag deployment
and deploy them in a crash, and,
if equipped, to provide antilock
braking to help the driver control the
vehicle. These modules may store
data to help the dealer technician
service the vehicle or to help GM
improve safety or features. Some
modules may also store data about
how the vehicle is operated, such as
rate of fuel consumption or average
speed. These modules may retain
personal preferences, such as radio
presets, seat positions, and
temperature settings.
Cybersecurity
GM collects information about the
use of your vehicle including
operational and safety related
information. We collect this
information to provide, evaluate,
improve, and troubleshoot our
products and services and to
develop new products and services.
The protection of vehicle electronics
systems and customer data from
unauthorized outside electronic
access or control is important to
GM. GM maintains appropriate
security standards, practices,
guidelines and controls aimed at
defending the vehicle and the
vehicle service ecosystem against
unauthorized electronic access,
detecting possible malicious activity
in related networks, and responding
to suspected cybersecurity incidents
in a timely, coordinated and effective
manner. Security incidents could
impact your safety or compromise
your private data. To minimize
security risks, please do not connect
your vehicle electronic systems to
unauthorized devices or connectyour vehicle to any unknown or
untrusted networks (such as
Bluetooth, WIFI or similar
technology). In the event you
suspect any security incident
impacting your data or the safe
operation of your vehicle, please
stop operating your vehicle and
contact your dealer.
Event Data Recorders
This vehicle is equipped with an
event data recorder (EDR). The
main purpose of an EDR is to
record, in certain crash or near
crash-like situations, such as an air
bag deployment or hitting a road
obstacle, data that will assist in
understanding how a vehicle’s
systems performed. The EDR is
designed to record data related to
vehicle dynamics and safety
systems for a short period of time,
typically 30 seconds or less. The
EDR in this vehicle is designed to
record such data as:
.
How various systems in your
vehicle were operating;

GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13556230) - 2020 - CRC - 9/4/19
402 OnStar
.PressQto speak with an
Advisor.
OnStar or connected services
cannot work unless the vehicle is in
a place where OnStar has an
agreement with a wireless service
provider for service in that area. The
wireless service provider must also
have coverage, network capacity,
reception, and technology
compatible with OnStar or
connected services. Service
involving location information about
the vehicle cannot work unless GPS
signals are available, unobstructed,
and compatible with the OnStar
hardware. OnStar or connected
services may not work if the OnStar
equipment is not properly installed
or it has not been properly
maintained. If equipment or software
is added, connected, or modified,
OnStar or connected services may
not work. Other problems beyond
the control of OnStar —such as
hills, tall buildings, tunnels, weather,
electrical system design and
architecture of the vehicle, damage to the vehicle in a crash, or wireless
phone network congestion or
jamming
—may prevent service.
See Radio Frequency Statement
0 395.
Services for People with
Disabilities
Advisors provide services to help
with physical disabilities and
medical conditions.
Press
Qto help:
. Locate a gas station with an
attendant to pump gas.
. Find a hotel, restaurant, etc.,
that meets accessibility needs.
. Provide directions to the closest
hospital or pharmacy in urgent
situations.
TTY Users
OnStar has the ability to
communicate to deaf,
hard-of-hearing, or speech-impaired
customers while in the vehicle. The
available dealer-installed TTY
system can provide in-vehicle access to all OnStar services,
except Virtual Advisor and OnStar
Turn-by-Turn Navigation.
If equipped, TTY mode can be
turned on or off by touching
Settings, then Apps, and then
Phone. When TTY mode is on,
phone calls can be made or
received with OnStar using the
infotainment display.
OnStar Personal Identification
Number (PIN)
A PIN is needed to access some
OnStar services. The PIN will need
to be changed the first time when
speaking with an Advisor. To
change the OnStar PIN, contact an
OnStar Advisor by pressing
Qor
calling 1-888-4ONSTAR.
Warranty
OnStar equipment may be
warranted as part of the vehicle
warranty.

GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13556230) - 2020 - CRC - 9/4/19
404 OnStar
security, or the operation of the
vehicle or the vehicle systems.
Software updates or changes may
affect or erase data or settings that
are stored in the vehicle, such as
saved navigation destinations or
pre-set radio stations. Neither
OnStar nor GM is responsible for
any affected or erased data or
settings. These updates or changes
may also collect personal
information. Such collection is
described in the OnStar privacy
statement or separately disclosed at
the time of installation. These
updates or changes may also cause
a system to automatically
communicate with GM servers to
collect information about vehicle
system status, identify whether
updates or changes are available,
or deliver updates or changes. An
active OnStar agreement constitutes
consent to these software updates
or changes and agreement that
either OnStar or GM may remotely
deliver them to the vehicle.Privacy
The complete OnStar Privacy
Statement may be found at
www.onstar.com (U.S.),
or www.onstar.ca (Canada). We
recommend that you review it. If you
have any questions, call
1-888-4ONSTAR (1-888-466-7827)
or press
Qto speak with an
Advisor. Users of wireless
communications are cautioned that
the privacy of any information sent
via wireless cellular communications
cannot be assured. Third parties
may unlawfully intercept or access
transmissions and private
communications without consent.
OnStar - Software
Acknowledgements
Certain OnStar components include
libcurl and unzip software and other
third party software. Below are the
notices and licenses associated with
libcurl and unzip and for other third
party software please see http://
opensource.lge.com/index
www.onstar.com/us/en/ libcurl:
COPYRIGHT AND PERMISSION
NOTICE
Copyright (c) 1996 - 2010, Daniel
Stenberg, .
All rights reserved.
Permission to use, copy, modify,
and distribute this software for any
purpose with or without fee is
hereby granted, provided that the
above copyright notice and this
permission notice appear in all
copies.
THE SOFTWARE IS PROVIDED
“AS IS,”
WITHOUT WARRANTY OF
ANY KIND, EXPRESS OR
IMPLIED, INCLUDING BUT NOT
LIMITED TO THE WARRANTIES
OF MERCHANTABILITY, FITNESS
FOR A PARTICULAR PURPOSE
AND NONINFRINGEMENT OF
THIRD PARTY RIGHTS. IN NO
EVENT SHALL THE AUTHORS OR
COPYRIGHT HOLDERS BE
LIABLE FOR ANY CLAIM,
DAMAGES OR OTHER LIABILITY,
WHETHER IN AN ACTION OF
CONTRACT, TORT OR

GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/-
Mexico-13556230) - 2020 - CRC - 9/4/19
414 Index
Exterior Lamp Controls . . . . . . . . . 144
Exterior Lighting BatterySaver . . . . . . . . . . . . . . . . . . . . . . . . . 151
F
Filter . . . . . . . . . . . . . . . . . . . . . . . . . . . . 192Replacement (Fuel) . . . . . . . . . . . 256
Filter, Engine Air Cleaner . . . . . . . . . . . 288
Flash-to-Pass . . . . . . . . . . . . . . . . . . . 146
Flashers, Hazard Warning . . . . . . 147
Flat Tire . . . . . . . . . . . . . . . . . . . . . . . . 335 Changing . . . . . . . . . . . . . . . . . . . . . 343
Floor Mats . . . . . . . . . . . . . . . . . . . . . . 364
Fluid Automatic Transmission . . . . . . 288
Brakes . . . . . . . . . . . . . . . . . . . . . . . . 297
Washer . . . . . . . . . . . . . . . . . . . . . . . 296
Fog Lamps . . . . . . . . . . . . . . . . . . . . . 148
Folding Mirrors . . . . . . . . . . . . . . . . . . 30
Folding Seatback . . . . . . . . . . . . . . . . 45
Forward Collision Alert (FCA) System . . . . . . . . . . . . . . . . . 237
Frequency Statement Radio . . . . . . . . . . . . . . . . . . . . . . . . . 395
Front Fog Lamp
Light . . . . . . . . . . . . . . . . . . . . . . . . . . 123 Front Pedestrian Braking
(FPB) System . . . . . . . . . . . . . . . . . 241
Front Seats Adjustment . . . . . . . . . . . . . . . . . . . . . 39
Heated and Ventilated . . . . . . . . . . 44
Front Turn Signal Lamps . . . . . . . 304
Fuel Additives . . . . . . . . . . . . . . . . . . . . . 250
Biodiesel . . . . . . . . . . . . . . . . . . . . . 251
Cold Weather Operation . . . . . . 252
Diesel Engines . . . . . . . . . . . . . . . 250
Economy, Driving for Better . . . 163
Filling a Portable FuelContainer . . . . . . . . . . . . . . 260, 261
Filling the Tank . . . . . . . . . . 257, 258
Filter Replacement . . . . . . . . . . . 256
Foreign Countries . . . . . . . . . . . . 249
Gauge . . . . . . . . . . . . . . . . . . . . . . . . . 111
Low Fuel Warning Light . . . . . . . 122
Prohibited Fuels . . . . . . . . . . . . . . 249
Recommended . . . . . . . . . . 248, 249
Running out of Fuel . . . . . . . . . . . 256
Top Tier . . . . . . . . . . . . . . . . . . . . . . 248
Water in Fuel . . . . . . . . . . . . . . . . . 252
Fuel for Diesel Engines . . . . . . . . . 250
Fuses
Engine Compartment FuseBlock . . . . . . . . . . . . . . . . . . . . . . . . 307 Fuses (cont'd)
Fuses and Circuit Breakers . . . 307
Instrument Panel Fuse
Block . . . . . . . . . . . . . . . . . . . . . . . . 310
Rear Compartment Fuse Block . . . . . . . . . . . . . . . . . . . . . . . . 312
G
Garage Door Opener . . . . . . . . . . . 140Programming . . . . . . . . . . . . . . . . . 140
Gas Strut(s) . . . . . . . . . . . . . . . . . . . . 302
Gauges Engine CoolantTemperature . . . . . . . . . . . . . . . . .112
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
Odometer . . . . . . . . . . . . . . . . . . . . . .110
Speedometer . . . . . . . . . . . . . . . . . .110
Tachometer . . . . . . . . . . . . . . . . . . . .110
Trip Odometer . . . . . . . . . . . . . . . . .110
Warning Lights and Indicators . . . . . . . . . . . . . . . . . . . 102
General Information Service and Maintenance . . . . . 366
Towing . . . . . . . . . . . . . . . . . . . . . . . . 262
Vehicle Care . . . . . . . . . . . . . . . . . . 274
Glove Box . . . . . . . . . . . . . . . . . . . . . . . 90
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . . . . 388

GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/-
Mexico-13556230) - 2020 - CRC - 9/4/19
Index 417
Monitor System, TirePressure . . . . . . . . . . . . . . . . . . . . . . 323
N
Navigation
Connected Services . . . . . . . . . . 407
Net, Convenience . . . . . . . . . . . . . . . 92
New Vehicle Break-In . . . . . . . . . . . 179
O
Odometer . . . . . . . . . . . . . . . . . . . . . . . 110
Trip . . . . . . . . . . . . . . . . . . . . . . . . . . . .110
Off-Road . . . . . . . . . . . . . . . . . . . . . . . 167
Driving . . . . . . . . . . . . . . . . . . . . . . . . 167
Recovery . . . . . . . . . . . . . . . . . . . . . 166
Oil Engine . . . . . . . . . . . . . . . . . . . . . . . . 283
Engine Oil Life System . . . . . . . 287
Pressure Light . . . . . . . . . . . . . . . . 122
Older Children, Restraints . . . . . . . 70
Online Owner Center . . . . . . . . . . . 388
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . 398
OnStar Additional Information . . . . . . . . . . . . . . . . . . . . 401
OnStar Emergency . . . . . . . . . . . . . 400
OnStar Overview . . . . . . . . . . . . . . . 399
OnStar Security . . . . . . . . . . . . . . . . 401
Operation Fog Lamps . . . . . . . . . . . . . . . . . . . 148 Outlets
Power . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Overheating, Engine . . . . . . . . . . . . 294
Overview Instrument Panel . . . . . . . . . . . . . . . . 5
P
ParkShifting Out of . . . . . . . . . . . . . . . . 188
Park Assist . . . . . . . . . . . . . . . . . . . . . 231
Parking Brake and P (Park)
Mechanism Check . . . . . . . . . . 300
Extended . . . . . . . . . . . . . . . . . . . . . 190
Over Things That Burn . . . . . . . 190
Parking or Backing Assistance Systems . . . . . . . . . . 231
Passenger Airbag Status Indicator . . . . . . . . . . . . . . . . . . . . . . 114
Passenger Compartment Air Filter . . . . . . . . . . . . . . . . . . . . . . . . . . 158
Passenger Sensing System . . . . . 64
Pedestrian Ahead Indicator . . . . . 120
Perchlorate Materials Requirements, California . . . . . . 275
Personalization
Vehicle . . . . . . . . . . . . . . . . . . . . . . . 135 Power
Door Locks . . . . . . . . . . . . . . . . . . . . . 19
Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Outlets . . . . . . . . . . . . . . . . . . . . . . . . . 98
Protection, Battery . . . . . . . . . . . . 151
Retained Accessory (RAP) . . . 187
Seat Adjustment . . . . . . . . . . . . . . . . 39
Windows . . . . . . . . . . . . . . . . . . . . . . . 32
Pregnancy, Using Seat Belts . . . . 56
Privacy Vehicle Data Recording . . . . . . . 397
Program Courtesy Transportation . . . . . . 391
Prohibited Fuels . . . . . . . . . . . . . . . . 249
Proposition 65 Warning,
California . . . . . . . . . . . .274, 298, 349,
Back Cover
Publication Ordering Information . . . . . . . . . . . . . . . . . . . . 394
R
Radio Frequency Statement . . . . 395
Reading Lamps . . . . . . . . . . . . . . . . . 149
Rear Seats . . . . . . . . . . . . . . . . . . . . . . 46Heated . . . . . . . . . . . . . . . . . . . . . . . . . 49
Rear Vision Camera (RVC) . . . . . 231
Rear Window Washer/Wiper . . . . . 97