GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13556230) - 2020 - CRC - 9/5/19
Vehicle Care 361
Finish Damage
Quickly repair minor chips and
scratches with touch-up materials
available from your dealer to avoid
corrosion. Larger areas of finish
damage can be corrected in your
dealer's body and paint shop.
Chemical Paint Spotting
Airborne pollutants can fall upon
and attack painted vehicle surfaces
causing blotchy, ring-shaped
discolorations, and small, irregular
dark spots etched into the paint
surface. See“Finish Care”
previously in this section.
Interior Care
To prevent dirt particle abrasions,
regularly clean the vehicle's interior.
Immediately remove any soils.
Newspapers or dark garments can
transfer color to the vehicle’s
interior.
Use a soft bristle brush to remove
dust from knobs and crevices on the
instrument cluster. Using a mild
soap solution, immediately remove hand lotions, sunscreen, and insect
repellent from all interior surfaces or
permanent damage may result.
Use cleaners specifically designed
for the surfaces being cleaned to
prevent permanent damage. Apply
all cleaners directly to the cleaning
cloth. Do not spray cleaners on any
switches or controls. Remove
cleaners quickly.
Before using cleaners, read and
follow all safety instructions on the
label. While cleaning the interior,
open the doors and windows to get
proper ventilation.
To prevent damage, do not clean
the interior using the following
cleaners or techniques:
.
Never use a razor or any other
sharp object to remove soil from
any interior surface.
. Never use a brush with stiff
bristles.
. Never rub any surface
aggressively or with too much
pressure. .
Do not use laundry detergents or
dishwashing soaps with
degreasers. For liquid cleaners,
use approximately 20 drops per
3.8 L (1 gal) of water.
A concentrated soap solution will
create streaks and attract dirt.
Do not use solutions that contain
strong or caustic soap.
. Do not heavily saturate the
upholstery when cleaning.
. Do not use solvents or cleaners
containing solvents.
Interior Glass
To clean, use a terry cloth fabric
dampened with water. Wipe droplets
left behind with a clean dry cloth.
If necessary, use a commercial
glass cleaner after cleaning with
plain water.
GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13556230) - 2020 - CRC - 9/4/19
368 Service and Maintenance
Maintenance
Schedule
Owner Checks and Services
At Each Fuel Stop
.Check the engine oil level. See
Engine Oil 0283.
Once a Month
. Check the tire inflation
pressures. See Tire Pressure
0 321.
. Inspect the tires for wear. See
Tire Inspection 0328.
. Check the windshield washer
fluid level. See Washer Fluid
0 296.
Engine Oil Change
When the CHANGE ENGINE OIL
SOON message displays, have the
engine oil and filter changed within
the next 1 000 km/600 mi. If driven
under the best conditions, the
engine oil life system may not
indicate the need for vehicle service
for up to a year. The engine oil and filter must be changed at least once
a year and the oil life system must
be reset. Your trained dealer
technician can perform this work.
If the engine oil life system is reset
accidentally, service the vehicle
within 5 000 km/3,000 mi since the
last service. Reset the oil life
system when the oil is changed.
See
Engine Oil Life System 0287.
On vehicles with diesel engines, it is
recommended to drain the diesel
fuel filter of water when the oil is
changed or when the WATER IN
FUEL CONTACT SERVICE
message displays.
Air Conditioning Desiccant
(Replace Every Seven Years)
The air conditioning system requires
maintenance every seven years.
This service requires replacement of
the desiccant to help the longevity
and efficient operation of the air
conditioning system. This service
can be complex. See your dealer.
Tire Rotation and Required
Services Every 12 000 km/
7,500 mi
Rotate the tires, if recommended for
the vehicle, and perform the
following services. See Tire
Rotation 0328.
. Check engine oil level and oil
life percentage. If needed,
change engine oil and filter, and
reset oil life system. See Engine
Oil 0283 and
Engine Oil Life System 0287.
. Check engine coolant level. See
Cooling System 0290.
. Check windshield washer fluid
level. See Washer Fluid 0296.
. Check tire inflation pressures.
See Tire Pressure 0321.
. Inspect tire wear. See Tire
Inspection 0328.
. Visually check for fluid leaks.
. Inspect engine air cleaner filter.
See Engine Air Cleaner/Filter
0 288.
GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13556230) - 2020 - CRC - 9/4/19
Service and Maintenance 371
Footnotes—Maintenance
Schedule Additional Required
Services - Normal
(1) Or every two years, whichever
comes first. More frequent
passenger compartment air filter
replacement may be needed if
driving in areas with heavy traffic,
poor air quality, high dust levels,
or environmental allergens.
Passenger compartment air filter
replacement may also be needed if
there is reduced airflow, window
fogging, or odors. Your GM dealer
can help determine when to replace
the filter.
(2) Visually check all fuel and vapor
lines and hoses for proper
attachment, connection, routing, and
condition.
(3) Or as indicated by the Driver
Information Center (DIC) or
two years whichever comes first.
The fuel filter may need to be
replaced more often based on
biodiesel usage, driving in climates
with severe dust, off-road driving,
or towing a trailer for extended
periods. (4)
Or every four years, whichever
comes first. If driving in dusty
conditions, inspect the filter at each
oil change or more often as needed.
See Engine Air Cleaner/Filter 0288.
(5) Do not directly power wash the
transfer case and/or front/rear axle
output seals. High pressure water
can overcome the seals and
contaminate the transfer case fluid.
Contaminated fluid will decrease the
life of the transfer case and/or axles
and should be replaced.
(6) Or every five years, whichever
comes first. See Cooling System
0 290.
(7) Or every 10 years, whichever
comes first. Inspect for fraying,
excessive cracking, or damage;
replace, if needed.
(8) Replace brake fluid every five
years. See Brake Fluid 0297.
(9) Or every 12 months, whichever
comes first. See Wiper Blade
Replacement 0300.
(10) Or every 10 years, whichever
comes first. See Gas Strut(s)0302. (11)
Replace air conditioning
desiccant every seven years.
GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13556230) - 2020 - CRC - 9/4/19
Service and Maintenance 373
Footnotes—Maintenance
Schedule Additional Required
Services - Severe
(1) Or every two years, whichever
comes first. More frequent
passenger compartment air filter
replacement may be needed if
driving in areas with heavy traffic,
poor air quality, high dust levels,
or environmental allergens.
Passenger compartment air filter
replacement may also be needed if
there is reduced airflow, window
fogging, or odors. Your GM dealer
can help determine when to replace
the filter.
(2) Visually check all fuel and vapor
lines and hoses for proper
attachment, connection, routing, and
condition.
(3) Or as indicated by the Driver
Information Center (DIC) or
two years whichever comes first.
The fuel filter may need to be
replaced more often based on
biodiesel usage, driving in climates
with severe dust, off-road driving,
or towing a trailer for extended
periods. (4)
Or every four years, whichever
comes first. If driving in dusty
conditions, inspect the filter at each
oil change or more often as needed.
See Engine Air Cleaner/Filter 0288.
(5) Do not directly power wash the
transfer case and/or front/rear axle
output seals. High pressure water
can overcome the seals and
contaminate the transfer case fluid.
Contaminated fluid will decrease the
life of the transfer case and/or axles
and should be replaced.
(6) Or every five years, whichever
comes first. See Cooling System
0 290.
(7) Or every 10 years, whichever
comes first. Inspect for fraying,
excessive cracking, or damage;
replace, if needed.
(8) Replace brake fluid every five
years. See Brake Fluid 0297.
(9) Or every 12 months, whichever
comes first. See Wiper Blade
Replacement 0300.
(10) Or every 10 years, whichever
comes first. See Gas Strut(s)0302. (11)
Replace air conditioning
desiccant every seven years.
GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13556230) - 2020 - CRC - 9/4/19
Connected Services 409
vehicles, the SSID and
password can be changed in
the Wi-Fi Hotspot menu.
After initial set-up, your vehicle’s
Wi-Fi hotspot will connect
automatically to your mobile
devices. Manage data usage by
turning Wi-Fi on or off on your
mobile device, using the myGMC
mobile app, or by contacting an
OnStar Advisor. On some vehicles,
Wi-Fi can also be managed from the
Wi-Fi Hotspot menu.
MyGMC Mobile App (If Available)
Download the myGMC mobile app
to compatible Apple and Android
smartphones. GMC users can
access the following services from a
smartphone:
. Remotely start/stop the vehicle,
if factory-equipped.
. Lock/unlock doors, if equipped
with automatic locks.
. Activate the horn and lamps. .
Check the vehicle’s fuel level,
oil life, or tire pressure,
if factory-equipped with the Tire
Pressure Monitor System.
. Send destinations to the vehicle.
. Locate the vehicle on a map
(U.S. market only).
. Turn the vehicle's Wi-Fi hotspot
on/off, manage settings, and
monitor data consumption,
if equipped.
. Locate a dealer and schedule
service.
. Request roadside assistance.
. Set a parking reminder with pin
drop, take a photo, make a note,
and set a timer.
. Connect with GMC on social
media.
Features are subject to change. For
myGMC mobile app information and
compatibility, see my.gmc.com.
An active OnStar or connected
service plan may be required.
A compatible device,
factory-installed remote start, and power locks are required. Data rates
apply. See www.onstar.com for
details and system limitations.
Remote Services
Contact an OnStar Advisor to
unlock the doors or sound the horn
and flash the lamps.
Marketplace
OnStar Advisors can provide offers
from restaurants and retailers on
your route, help locate hotels,
or book a room. These services
vary by market.
Diagnostics
By monitoring and reporting on the
vehicle's key systems, OnStar
Advanced Diagnostics, if equipped,
provides a way to keep up on
maintenance. Capabilities vary by
model. See www.onstar.com for
details and system limitations.
Features are subject to change. For
updates on feature capabilities, see
my.gmc.com. Message and data
rates may apply.
GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/-
Mexico-13556230) - 2020 - CRC - 9/4/19
Index 413
Diesel Exhaust Fluid (DEF)Warning Light . . . . . . . . . . . . . . . . . 122
Diesel Particulate Filter . . . . . . . . . 192
Distracted Driving . . . . . . . . . . . . . . . 163
Dome Lamps . . . . . . . . . . . . . . . . . . . 149
Door Ajar Light . . . . . . . . . . . . . . . . . . . . . 124
Delayed Locking . . . . . . . . . . . . . . . . 19
Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Power Locks . . . . . . . . . . . . . . . . . . . . 19
Drive Belt Routing, Engine . . . . . . 384
Drive Systems
All-Wheel Drive . . . . . . . . . . 206, 299
Driver Assistance Systems . . . . . 230
Driver Behavior . . . . . . . . . . . . . . . . . 162
Driver Information Center (DIC) . . . . . . . . . . . . . 124, 130
Driver Mode Control . . . . . . . . . . . . 214
Driving Assistance Systems . . . . . . . . . . 237
Better Fuel Economy . . . . . . . . . 163
Characteristics andTowing Tips . . . . . . . . . . . . . . . . . 262
Defensive . . . . . . . . . . . . . . . . . . . . . 164
Drunk . . . . . . . . . . . . . . . . . . . . . . . . . 164
Environment . . . . . . . . . . . . . . . . . . 163
Hill and Mountain Roads . . . . . . 172
If the Vehicle is Stuck . . . . . . . . . 174 Driving (cont'd)
Loss of Control . . . . . . . . . . . . . . . 167
Off-Road . . . . . . . . . . . . . . . . . . . . . 167
Off-Road Recovery . . . . . . . . . . . 166
Vehicle Load Limits . . . . . . . . . . . 175
Wet Roads . . . . . . . . . . . . . . . . . . . 171
Winter . . . . . . . . . . . . . . . . . . . . . . . . 173
Driving the Vehicle . . . . . . . . . . . . . . . . 3
Dual Automatic Climate Control System . . . . . . . . . . . . . . . . 155
E
Electric Parking Brake . . . . . . . . . . 207
Electric Parking Brake Light . . . . 118
Electrical Equipment,Add-On . . . . . . . . . . . . . . . . . . . . . . . 271
Electrical System Engine Compartment FuseBlock . . . . . . . . . . . . . . . . . . . . . . . . 307
Fuses and Circuit Breakers . . . 307
Instrument Panel Fuse Block . . . . . . . . . . . . . . . . . . . . . . . . 310
Overload . . . . . . . . . . . . . . . . . . . . . 306
Rear Compartment Fuse Block . . . . . . . . . . . . . . . . . . . . . . . . 312
Emergency OnStar . . . . . . . . . . . . . . . . . . . . . . . 400 Engine
Air Cleaner/Filter . . . . . . . . . . . . . 288
Check Light (Malfunction
Indicator) . . . . . . . . . . . . . . . . . . . . .115
Compartment Overview . . . . . . . 278
Coolant Temperature Gauge . . . . . . . . . . . . . . . . . . . . . . .112
Cooling System . . . . . . . . . . . . . . . 290
Drive Belt Routing . . . . . . . . . . . . 384
Exhaust . . . . . . . . . . . . . . . . . . . . . . 191
Heater . . . . . . . . . . . . . . . . . . . . . . . . 186
Oil Life System . . . . . . . . . . . . . . . 287
Oil Pressure Light . . . . . . . . . . . . 122
Overheating . . . . . . . . . . . . . . . . . . 294
Power Messages . . . . . . . . . . . . . 134
Running While Parked . . . . . . . . 192
Starting . . . . . . . . . . . . . . . . . . . . . . . 181
Engines Diesel Fuel . . . . . . . . . . . . . . . . . . . 250
Entry Lighting . . . . . . . . . . . . . . . . . . . 150
Equipment, Towing . . . . . . . . . . . . . 269
Event Data Recorders . . . . . . . . . . 397
Exhaust Fluid Diesel . . . . . . . . . . . . . . . . . . . . . . . . 195
Exit Lighting . . . . . . . . . . . . . . . . . . . . 150
Extended Parking . . . . . . . . . . . . . . . 190
Extender, Seat Belt . . . . . . . . . . . . . . 57
GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/-
Mexico-13556230) - 2020 - CRC - 9/4/19
416 Index
LATCH, Lower Anchors andTethers for Children . . . . . . . . . . . . 77
LED Lighting . . . . . . . . . . . . . . . . . . . . 304
Liftgate . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Lighting Entry . . . . . . . . . . . . . . . . . . . . . . . . . 150
Exit . . . . . . . . . . . . . . . . . . . . . . . . . . . 150
Illumination Control . . . . . . . . . . . 149
LED . . . . . . . . . . . . . . . . . . . . . . . . . . 304
Lights Airbag Readiness . . . . . . . . . . . . . .113
Antilock Brake System
(ABS) Warning . . . . . . . . . . . . . . .118
Brake System Warning . . . . . . . .117
Charging System . . . . . . . . . . . . . .115
Check Engine (Malfunction Indicator) . . . . . . . . . . . . . . . . . . . . .115
Cruise Control . . . . . . . . . . . . . . . . 124
Diesel Exhaust Fluid (DEF) . . . 122
Door Ajar . . . . . . . . . . . . . . . . . . . . . 124
Electric Parking Brake . . . . . . . . .118
Engine Oil Pressure . . . . . . . . . . 122
Flash-to-Pass . . . . . . . . . . . . . . . . . 146
Front Fog Lamp . . . . . . . . . . . . . . 123
High-Beam On . . . . . . . . . . . . . . . . 123
High/Low Beam Changer . . . . . 146
Hill Descent Control . . . . . . . . . . .119
Lane Keep Assist . . . . . . . . . . . . . .119 Lights (cont'd)
Low Fuel Warning . . . . . . . . . . . . 122
Seat Belt Reminders . . . . . . . . . . .113
Security . . . . . . . . . . . . . . . . . . . . . . 123
Service Electric Parking
Brake . . . . . . . . . . . . . . . . . . . . . . . .118
StabiliTrak OFF . . . . . . . . . . . . . . . 120
Tire Pressure . . . . . . . . . . . . . . . . . 121
Tow/Haul Mode . . . . . . . . . . . . . . . .119
Traction Control System (TCS)/StabiliTrak . . . . . . . . . . . . 120
Traction Off . . . . . . . . . . . . . . . . . . . 120
Wait to Start . . . . . . . . . . . . . . . . . . 121
Locks
Automatic Door . . . . . . . . . . . . . . . . . 20
Delayed Locking . . . . . . . . . . . . . . . . 19
Door . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Lockout Protection . . . . . . . . . . . . . . 20
Power Door . . . . . . . . . . . . . . . . . . . . . 19
Safety . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Loss of Control . . . . . . . . . . . . . . . . . 167
Low Fuel Warning Light . . . . . . . . . 122
Lower Anchors and Tethers for Children (LATCH
System) . . . . . . . . . . . . . . . . . . . . . . . . 77
Lumbar Adjustment . . . . . . . . . . . . . . 40 Front Seats . . . . . . . . . . . . . . . . . . . . . 40M
MaintenanceRecords . . . . . . . . . . . . . . . . . . . . . . 380
Maintenance and Care Additional . . . . . . . . . . . . . . . . . . . . . 374
Maintenance Schedule . . . . . . . . . 368 Recommended Fluids andLubricants . . . . . . . . . . . . . . . . . . . 377
Malfunction Indicator Lamp . . . . . 115
Manual Mode . . . . . . . . . . . . . . . . . . . 205
Memory Seats . . . . . . . . . . . . . . . . . . . 41
Messages Engine Power . . . . . . . . . . . . . . . . 134
Vehicle . . . . . . . . . . . . . . . . . . . . . . . 134
Vehicle Speed . . . . . . . . . . . . . . . . 135
Mirrors Automatic Dimming . . . . . . . . . . . . . 30
Automatic DimmingRearview . . . . . . . . . . . . . . . . . . . . . . 31
Convex . . . . . . . . . . . . . . . . . . . . . . . . . 29
Folding . . . . . . . . . . . . . . . . . . . . . . . . . 30
Heated . . . . . . . . . . . . . . . . . . . . . . . . . 30
Manual Rearview . . . . . . . . . . . . . . . 31
Power . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Tilt in Reverse . . . . . . . . . . . . . . . . . . 30
Mirrors, Interior Rearview . . . . . . . . 31
Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . 214 Driver Control . . . . . . . . . . . . . . . . . 214
GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/-
Mexico-13556230) - 2020 - CRC - 9/4/19
Index 417
Monitor System, TirePressure . . . . . . . . . . . . . . . . . . . . . . 323
N
Navigation
Connected Services . . . . . . . . . . 407
Net, Convenience . . . . . . . . . . . . . . . 92
New Vehicle Break-In . . . . . . . . . . . 179
O
Odometer . . . . . . . . . . . . . . . . . . . . . . . 110
Trip . . . . . . . . . . . . . . . . . . . . . . . . . . . .110
Off-Road . . . . . . . . . . . . . . . . . . . . . . . 167
Driving . . . . . . . . . . . . . . . . . . . . . . . . 167
Recovery . . . . . . . . . . . . . . . . . . . . . 166
Oil Engine . . . . . . . . . . . . . . . . . . . . . . . . 283
Engine Oil Life System . . . . . . . 287
Pressure Light . . . . . . . . . . . . . . . . 122
Older Children, Restraints . . . . . . . 70
Online Owner Center . . . . . . . . . . . 388
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . 398
OnStar Additional Information . . . . . . . . . . . . . . . . . . . . 401
OnStar Emergency . . . . . . . . . . . . . 400
OnStar Overview . . . . . . . . . . . . . . . 399
OnStar Security . . . . . . . . . . . . . . . . 401
Operation Fog Lamps . . . . . . . . . . . . . . . . . . . 148 Outlets
Power . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Overheating, Engine . . . . . . . . . . . . 294
Overview Instrument Panel . . . . . . . . . . . . . . . . 5
P
ParkShifting Out of . . . . . . . . . . . . . . . . 188
Park Assist . . . . . . . . . . . . . . . . . . . . . 231
Parking Brake and P (Park)
Mechanism Check . . . . . . . . . . 300
Extended . . . . . . . . . . . . . . . . . . . . . 190
Over Things That Burn . . . . . . . 190
Parking or Backing Assistance Systems . . . . . . . . . . 231
Passenger Airbag Status Indicator . . . . . . . . . . . . . . . . . . . . . . 114
Passenger Compartment Air Filter . . . . . . . . . . . . . . . . . . . . . . . . . . 158
Passenger Sensing System . . . . . 64
Pedestrian Ahead Indicator . . . . . 120
Perchlorate Materials Requirements, California . . . . . . 275
Personalization
Vehicle . . . . . . . . . . . . . . . . . . . . . . . 135 Power
Door Locks . . . . . . . . . . . . . . . . . . . . . 19
Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Outlets . . . . . . . . . . . . . . . . . . . . . . . . . 98
Protection, Battery . . . . . . . . . . . . 151
Retained Accessory (RAP) . . . 187
Seat Adjustment . . . . . . . . . . . . . . . . 39
Windows . . . . . . . . . . . . . . . . . . . . . . . 32
Pregnancy, Using Seat Belts . . . . 56
Privacy Vehicle Data Recording . . . . . . . 397
Program Courtesy Transportation . . . . . . 391
Prohibited Fuels . . . . . . . . . . . . . . . . 249
Proposition 65 Warning,
California . . . . . . . . . . . .274, 298, 349,
Back Cover
Publication Ordering Information . . . . . . . . . . . . . . . . . . . . 394
R
Radio Frequency Statement . . . . 395
Reading Lamps . . . . . . . . . . . . . . . . . 149
Rear Seats . . . . . . . . . . . . . . . . . . . . . . 46Heated . . . . . . . . . . . . . . . . . . . . . . . . . 49
Rear Vision Camera (RVC) . . . . . 231
Rear Window Washer/Wiper . . . . . 97