2020 GMC TERRAIN Tow mode
[x] Cancel search: Tow modePage 396 of 425
GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13556230) - 2020 - CRC - 9/4/19
Customer Information 393
collisions. Aftermarket parts are not
covered by the GM New Vehicle
Limited Warranty, and any vehicle
failure related to such parts is not
covered by that warranty.
Repair Facility
GM also recommends that you
choose a collision repair facility that
meets your needs before you ever
need collision repairs. Your dealer
may have a collision repair center
with GM-trained technicians and
state-of-the-art equipment, or be
able to recommend a collision repair
center that has GM-trained
technicians and comparable
equipment.
Insuring the Vehicle
Protect your investment in the GM
vehicle with comprehensive and
collision insurance coverage. There
are significant differences in the
quality of coverage afforded by
various insurance policy terms.
Many insurance policies provide
reduced protection to the GM
vehicle by limiting compensation for
damage repairs through the use ofaftermarket collision parts. Some
insurance companies will not
specify aftermarket collision parts.
When purchasing insurance, we
recommend that you ensure that the
vehicle will be repaired with GM
original equipment collision parts.
If such insurance coverage is not
available from your current
insurance carrier, consider switching
to another insurance carrier.
If the vehicle is leased, the leasing
company may require you to have
insurance that ensures repairs with
Genuine GM Original Equipment
Manufacturer (OEM) parts or
Genuine Manufacturer replacement
parts. Read the lease carefully, as
you may be charged at the end of
the lease for poor quality repairs.If a Crash Occurs
If there has been an injury, call
emergency services for help. Do not
leave the scene of a crash until all
matters have been taken care of.
Move the vehicle only if its position
puts you in danger, or you are
instructed to move it by a police
officer.
Give only the necessary information
to police and other parties involved
in the crash.
For emergency towing see
Roadside Assistance Program
0
389.
Gather the following information:
. Driver name, address, and
telephone number
. Driver license number
. Owner name, address, and
telephone number
. Vehicle license plate number
. Vehicle make, model, and
model year
. Vehicle Identification
Number (VIN)
. Insurance company and policy
number
. General description of the
damage to the other vehicle
Page 397 of 425
GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13556230) - 2020 - CRC - 9/4/19
394 Customer Information
Choose a reputable repair facility
that uses quality replacement parts.
See“Collision Parts” earlier in this
section.
If the airbag has inflated, see What
Will You See after an Airbag
Inflates? 063.
Managing the Vehicle Damage
Repair Process
In the event that the vehicle requires
damage repairs, GM recommends
that you take an active role in its
repair. If you have a pre-determined
repair facility of choice, take the
vehicle there, or have it towed there.
Specify to the facility that any
required replacement collision parts
be original equipment parts, either
new Genuine GM parts or recycled
original GM parts. Remember,
recycled parts will not be covered by
the GM vehicle warranty.
Insurance pays the bill for the repair,
but you must live with the repair.
Depending on your policy limits,
your insurance company may
initially value the repair using
aftermarket parts. Discuss this with the repair professional, and insist on
Genuine GM parts. Remember,
if the vehicle is leased, you may be
obligated to have the vehicle
repaired with Genuine GM parts,
even if your insurance coverage
does not pay the full cost.
If another party's insurance
company is paying for the repairs,
you are not obligated to accept a
repair valuation based on that
insurance company's collision policy
repair limits, as you have no
contractual limits with that company.
In such cases, you can have control
of the repair and parts choices as
long as the cost stays within
reasonable limits.
Publication Ordering
Information
Service Manuals
Service manuals have the diagnosis
and repair information on the
engine, transmission, axle,
suspension, brakes, electrical
system, steering system, body, etc.
Customer Literature
Owner
’s manuals are written
specifically for owners and are
intended to provide basic
operational information about the
vehicle. The owner ’s manual
includes the Maintenance Schedule
for all models.
Customer literature publications
available for purchase include
owner ’s manuals, warranty
manuals, infotainment manuals, and
portfolios. Portfolios include an
owner ’s manual, warranty manual,
infotainment manual, if applicable,
and zip lock bag or pouch.
Current and Past Models
Service manuals and customer
literature are available for many
current and past model year GM
vehicles.
To order, call 1-800-551-4123
Monday–Friday, 8:00 a.m.–6:00 p.m.
eastern time
For credit card orders only (VISA,
MasterCard, or Discover), see
Helm, Inc. at: www.helminc.com.
Page 416 of 425
GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/-
Mexico-13556230) - 2020 - CRC - 9/4/19
Index 413
Diesel Exhaust Fluid (DEF)Warning Light . . . . . . . . . . . . . . . . . 122
Diesel Particulate Filter . . . . . . . . . 192
Distracted Driving . . . . . . . . . . . . . . . 163
Dome Lamps . . . . . . . . . . . . . . . . . . . 149
Door Ajar Light . . . . . . . . . . . . . . . . . . . . . 124
Delayed Locking . . . . . . . . . . . . . . . . 19
Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Power Locks . . . . . . . . . . . . . . . . . . . . 19
Drive Belt Routing, Engine . . . . . . 384
Drive Systems
All-Wheel Drive . . . . . . . . . . 206, 299
Driver Assistance Systems . . . . . 230
Driver Behavior . . . . . . . . . . . . . . . . . 162
Driver Information Center (DIC) . . . . . . . . . . . . . 124, 130
Driver Mode Control . . . . . . . . . . . . 214
Driving Assistance Systems . . . . . . . . . . 237
Better Fuel Economy . . . . . . . . . 163
Characteristics andTowing Tips . . . . . . . . . . . . . . . . . 262
Defensive . . . . . . . . . . . . . . . . . . . . . 164
Drunk . . . . . . . . . . . . . . . . . . . . . . . . . 164
Environment . . . . . . . . . . . . . . . . . . 163
Hill and Mountain Roads . . . . . . 172
If the Vehicle is Stuck . . . . . . . . . 174 Driving (cont'd)
Loss of Control . . . . . . . . . . . . . . . 167
Off-Road . . . . . . . . . . . . . . . . . . . . . 167
Off-Road Recovery . . . . . . . . . . . 166
Vehicle Load Limits . . . . . . . . . . . 175
Wet Roads . . . . . . . . . . . . . . . . . . . 171
Winter . . . . . . . . . . . . . . . . . . . . . . . . 173
Driving the Vehicle . . . . . . . . . . . . . . . . 3
Dual Automatic Climate Control System . . . . . . . . . . . . . . . . 155
E
Electric Parking Brake . . . . . . . . . . 207
Electric Parking Brake Light . . . . 118
Electrical Equipment,Add-On . . . . . . . . . . . . . . . . . . . . . . . 271
Electrical System Engine Compartment FuseBlock . . . . . . . . . . . . . . . . . . . . . . . . 307
Fuses and Circuit Breakers . . . 307
Instrument Panel Fuse Block . . . . . . . . . . . . . . . . . . . . . . . . 310
Overload . . . . . . . . . . . . . . . . . . . . . 306
Rear Compartment Fuse Block . . . . . . . . . . . . . . . . . . . . . . . . 312
Emergency OnStar . . . . . . . . . . . . . . . . . . . . . . . 400 Engine
Air Cleaner/Filter . . . . . . . . . . . . . 288
Check Light (Malfunction
Indicator) . . . . . . . . . . . . . . . . . . . . .115
Compartment Overview . . . . . . . 278
Coolant Temperature Gauge . . . . . . . . . . . . . . . . . . . . . . .112
Cooling System . . . . . . . . . . . . . . . 290
Drive Belt Routing . . . . . . . . . . . . 384
Exhaust . . . . . . . . . . . . . . . . . . . . . . 191
Heater . . . . . . . . . . . . . . . . . . . . . . . . 186
Oil Life System . . . . . . . . . . . . . . . 287
Oil Pressure Light . . . . . . . . . . . . 122
Overheating . . . . . . . . . . . . . . . . . . 294
Power Messages . . . . . . . . . . . . . 134
Running While Parked . . . . . . . . 192
Starting . . . . . . . . . . . . . . . . . . . . . . . 181
Engines Diesel Fuel . . . . . . . . . . . . . . . . . . . 250
Entry Lighting . . . . . . . . . . . . . . . . . . . 150
Equipment, Towing . . . . . . . . . . . . . 269
Event Data Recorders . . . . . . . . . . 397
Exhaust Fluid Diesel . . . . . . . . . . . . . . . . . . . . . . . . 195
Exit Lighting . . . . . . . . . . . . . . . . . . . . 150
Extended Parking . . . . . . . . . . . . . . . 190
Extender, Seat Belt . . . . . . . . . . . . . . 57
Page 419 of 425
GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/-
Mexico-13556230) - 2020 - CRC - 9/4/19
416 Index
LATCH, Lower Anchors andTethers for Children . . . . . . . . . . . . 77
LED Lighting . . . . . . . . . . . . . . . . . . . . 304
Liftgate . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Lighting Entry . . . . . . . . . . . . . . . . . . . . . . . . . 150
Exit . . . . . . . . . . . . . . . . . . . . . . . . . . . 150
Illumination Control . . . . . . . . . . . 149
LED . . . . . . . . . . . . . . . . . . . . . . . . . . 304
Lights Airbag Readiness . . . . . . . . . . . . . .113
Antilock Brake System
(ABS) Warning . . . . . . . . . . . . . . .118
Brake System Warning . . . . . . . .117
Charging System . . . . . . . . . . . . . .115
Check Engine (Malfunction Indicator) . . . . . . . . . . . . . . . . . . . . .115
Cruise Control . . . . . . . . . . . . . . . . 124
Diesel Exhaust Fluid (DEF) . . . 122
Door Ajar . . . . . . . . . . . . . . . . . . . . . 124
Electric Parking Brake . . . . . . . . .118
Engine Oil Pressure . . . . . . . . . . 122
Flash-to-Pass . . . . . . . . . . . . . . . . . 146
Front Fog Lamp . . . . . . . . . . . . . . 123
High-Beam On . . . . . . . . . . . . . . . . 123
High/Low Beam Changer . . . . . 146
Hill Descent Control . . . . . . . . . . .119
Lane Keep Assist . . . . . . . . . . . . . .119 Lights (cont'd)
Low Fuel Warning . . . . . . . . . . . . 122
Seat Belt Reminders . . . . . . . . . . .113
Security . . . . . . . . . . . . . . . . . . . . . . 123
Service Electric Parking
Brake . . . . . . . . . . . . . . . . . . . . . . . .118
StabiliTrak OFF . . . . . . . . . . . . . . . 120
Tire Pressure . . . . . . . . . . . . . . . . . 121
Tow/Haul Mode . . . . . . . . . . . . . . . .119
Traction Control System (TCS)/StabiliTrak . . . . . . . . . . . . 120
Traction Off . . . . . . . . . . . . . . . . . . . 120
Wait to Start . . . . . . . . . . . . . . . . . . 121
Locks
Automatic Door . . . . . . . . . . . . . . . . . 20
Delayed Locking . . . . . . . . . . . . . . . . 19
Door . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Lockout Protection . . . . . . . . . . . . . . 20
Power Door . . . . . . . . . . . . . . . . . . . . . 19
Safety . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Loss of Control . . . . . . . . . . . . . . . . . 167
Low Fuel Warning Light . . . . . . . . . 122
Lower Anchors and Tethers for Children (LATCH
System) . . . . . . . . . . . . . . . . . . . . . . . . 77
Lumbar Adjustment . . . . . . . . . . . . . . 40 Front Seats . . . . . . . . . . . . . . . . . . . . . 40M
MaintenanceRecords . . . . . . . . . . . . . . . . . . . . . . 380
Maintenance and Care Additional . . . . . . . . . . . . . . . . . . . . . 374
Maintenance Schedule . . . . . . . . . 368 Recommended Fluids andLubricants . . . . . . . . . . . . . . . . . . . 377
Malfunction Indicator Lamp . . . . . 115
Manual Mode . . . . . . . . . . . . . . . . . . . 205
Memory Seats . . . . . . . . . . . . . . . . . . . 41
Messages Engine Power . . . . . . . . . . . . . . . . 134
Vehicle . . . . . . . . . . . . . . . . . . . . . . . 134
Vehicle Speed . . . . . . . . . . . . . . . . 135
Mirrors Automatic Dimming . . . . . . . . . . . . . 30
Automatic DimmingRearview . . . . . . . . . . . . . . . . . . . . . . 31
Convex . . . . . . . . . . . . . . . . . . . . . . . . . 29
Folding . . . . . . . . . . . . . . . . . . . . . . . . . 30
Heated . . . . . . . . . . . . . . . . . . . . . . . . . 30
Manual Rearview . . . . . . . . . . . . . . . 31
Power . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Tilt in Reverse . . . . . . . . . . . . . . . . . . 30
Mirrors, Interior Rearview . . . . . . . . 31
Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . 214 Driver Control . . . . . . . . . . . . . . . . . 214
Page 423 of 425
GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/-
Mexico-13556230) - 2020 - CRC - 9/4/19
420 Index
Tires (cont'd)Pressure Monitor Operation . . 324
Pressure Monitor System . . . . . 323
Rotation . . . . . . . . . . . . . . . . . . . . . . 328
Sealant and
Compressor Kit . . . . . . . . . . . . . 336
Sealant and Compressor Kit, Storing . . . . . . . . . . . . . . . . . . 342
Sidewall Labeling . . . . . . . . . . . . . 316
Terminology and Definitions . . 319
Uniform Tire Quality
Grading . . . . . . . . . . . . . . . . . . . . . 332
Wheel Alignment and Tire Balance . . . . . . . . . . . . . . . . . . . . . 333
Wheel Replacement . . . . . . . . . . 333
When It Is Time for New Tires . . . . . . . . . . . . . . . . . . . . . . . . 329
Winter . . . . . . . . . . . . . . . . . . . . . . . . 315
Top Tier Fuel . . . . . . . . . . . . . . . . . . . 248
Tow/Haul Mode . . . . . . . . . . . . . . . . . 205
Tow/Haul Mode Light . . . . . . . . . . . 119
Towing Driving Characteristics . . . . . . . . 262
Equipment . . . . . . . . . . . . . . . . . . . . 269
General Information . . . . . . . . . . 262
Recreational Vehicle . . . . . . . . . . 353
Trailer . . . . . . . . . . . . . . . . . . . . . . . . 266
Vehicle . . . . . . . . . . . . . . . . . . . . . . . 352 Traction
Control System
(TCS)/StabiliTrak Light . . . . . . 120
Off Light . . . . . . . . . . . . . . . . . . . . . . 120
Traction Control/Electronic Stability Control . . . . . . . . . . . . . . . 209
Trailer
Towing . . . . . . . . . . . . . . . . . . . . . . . . 266
Transmission Automatic . . . . . . . . . . . . . . . . . . . . . 201
Fluid, Automatic . . . . . . . . . . . . . . 288
Transportation Program, Courtesy . . . . . . . . . . . . . . . . . . . . . . 391
Trip Odometer . . . . . . . . . . . . . . . . . . 110
Turn and Lane-Change Signals . . . . . . . . . . . . . . . . . . . . . . . . 148
U
Uniform Tire Quality Grading . . . 332
Universal Remote System . . . . . . 140Operation . . . . . . . . . . . . . . . . . . . . . 143
Programming . . . . . . . . . . . . . . . . . 140
Using This Manual . . . . . . . . . . . . . . . . 2
V
Vehicle Alarm System . . . . . . . . . . . . . . . . . . 27
Canadian Owners . . . . . . . . . . . . . . . 2
Control . . . . . . . . . . . . . . . . . . . . . . . 165 Vehicle (cont'd)
Design . . . . . . . . . . . . . . . . . . . . . . . . 163
Identification Number (VIN) . . . 381
Load Limits . . . . . . . . . . . . . . . . . . . 175
Messages . . . . . . . . . . . . . . . . . . . . 134
Personalization . . . . . . . . . . . . . . . 135
Remote Start . . . . . . . . . . . . . . . . . . . 15
Security . . . . . . . . . . . . . . . . . . . . . . . . 27
Speed Messages . . . . . . . . . . . . . 135
Towing . . . . . . . . . . . . . . . . . . . . . . . . 352
Vehicle Ahead Indicator . . . . . . . . 119
Vehicle Care Storing the Tire Sealantand Compressor Kit . . . . . . . . . 342
Tire Pressure . . . . . . . . . . . . . . . . . 321
Vehicle Data Recording and Privacy . . . . . . . . . . . . . . . . . . . . . . . . 397
Ventilation, Air . . . . . . . . . . . . . . . . . . 158
Visors . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
W
Wait to Start Light . . . . . . . . . . . . . . 121
Warning Brake System Light . . . . . . . . . . . .117
Caution and Danger . . . . . . . . . . . . . 3
Warning Lights, Gauges, and Indicators . . . . . . . . . . . . . . . . . . . . . 102