GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13556230) - 2020 - CRC - 9/4/19
214 Driving and Operating
HDC light indicates the system is
actively applying the brakes to
maintain vehicle speed.
When HDC is activated, the initial
HDC speed is set to the current
driving speed. It can be increased or
decreased by pressing +RES or–
SET on the steering wheel or by
applying the accelerator or brake
pedal. This adjusted speed
becomes the new set speed.
HDC will remain enabled between
22 and 60 km/h (14 and 37 mph);
however vehicle speed cannot be
set or maintained in this range.
It will automatically disable if the
vehicle speed is above 80 km/h
(50 mph) or above 60 km/h
(37 mph) for at least 30 seconds.
Press
5again to re-enable HDC.
Driver Mode Control
Depending on the option package
and available features, the Driver
Mode Control can have the
following modes: Tour (Front-Wheel
Drive (FWD)), All-Wheel Drive
(AWD), Snow/Ice, Off-Road, and Tow/Haul. Rotate the Driver Mode
Control knob on the center console
to make a mode selection. Continue
turning the knob through the
available modes. Upon selection of
a mode, the selected mode’s icon
will light up on the knob and a
message will be displayed in the
Driver Information Center (DIC).
Driver Mode Control Knob for
Front-Wheel Drive (FWD)
Driver Mode Control Knob for All-Wheel Drive (AWD)
q(Vehicles without AWD) or5(AWD equipped vehicles) Tour
Mode : Use Tour Mode during
normal driving conditions. Tour
Mode either puts the vehicle in
Front-Wheel Drive (FWD) for AWD
vehicles, or is the normal drive
mode for FWD vehicles. Tour Mode
is the most fuel efficient drive mode.
See Driving for Better Fuel
Economy 0163. When selecting
Tour Mode, if equipped, the AWD
light will flash briefly while the
system disables, and then stays off.
GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13556230) - 2020 - CRC - 9/4/19
252 Driving and Operating
Caution
Do not use blends containing
more than 20% biodiesel. Any
engine, fuel system, or exhaust
after-treatment system damage
would not be covered by the
vehicle warranty.
As a renewable fuel, biodiesel
provides some environmental
benefits. However, biodiesel has
unique properties and needs to be
handled differently than diesel fuel.
Its use presents additional risks and
may not be appropriate in all
situations. Certain vehicle operating
modes increase these risks and
should be avoided.
Biodiesel fuel quality degrades with
time and exposure to high
temperature quicker than Ultra Low
Sulfur Diesel fuel. More frequent
refueling provides the best
opportunity to have a supply of fresh
fuel. Storage at hot ambient
temperatures will accelerate
biodiesel degradation. If the vehicle is not driven often and
uses little fuel, or if it is stored for
extended periods of time, avoid the
use of biodiesel blended fuels
above 5% by volume. When the
vehicle is stored for longer than one
month, it should be run out of
biodiesel to below one-quarter tank,
refueled with biodiesel-free fuel, and
driven several kilometers (miles)
before storage.
Cold Weather Operation
(Diesel)
In cold weather, the fuel filter may
become clogged by wax naturally
present in the fuel. To unclog it,
move the vehicle to a warm garage
area and allow the filter to warm up.
The fuel filter may need to be
replaced. See
Fuel Filter
Replacement (Diesel) 0256.
At temperatures below 0 °C (32 °F),
it is recommended to avoid using
biodiesel blends above 5% blend.
This blend may cause fuel filter
plugging, system gelling, and
freezing that may affect vehicle
starting. You may need to turn the ignition on and off a few times
before the vehicle will start. Also,
idle the vehicle for a couple of
minutes before accelerating.
It is recommended to use Ultra Low
Sulfur No. 1-D diesel fuel or a blend
of No. 1-D and No. 2-D diesel fuel to
enhance vehicle operation in cold
weather at temperatures below 0 °C
(32 °F). Use of No. 1-D diesel fuel
may lower the fuel economy. For
additional information for better cold
weather operation, see
Engine
Heater 0186.Water in Fuel (Diesel)
Improper fuel tank inspection or
cleaning, or contaminated fuel from
suppliers, can cause water to be
pumped into the fuel tank along with
the diesel fuel. If a WATER IN FUEL
- CONTACT SERVICE message
displays, the water must be drained
immediately.
GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13556230) - 2020 - CRC - 9/4/19
Driving and Operating 255
FWD Shown, AWD Similar
3. Turn the drain plug counterclockwise using a
suitable tool.
4. With the engine off, press and hold ENGINE START/STOP
without applying the brake for
five seconds to place the
vehicle in Service Mode. See
Ignition Positions 0179. Wait
approximately five seconds,
and then press ENGINE
START/STOP again to turn it
off. This operation will enhance
water flow out of the filter. The filter is drained as soon as
diesel fuel emerges from
the port.
5. Retighten the drain plug by turning it clockwise.
6. Properly dispose of the water contaminated fuel.
7. Start the engine and let it run for a few minutes. During the
draining process, air may have
entered the fuel system. If the
engine stalls, the fuel system
may need to be primed. See
“Fuel Priming” following.
Fuel Priming
For the fuel system to work properly,
air cannot be in the fuel lines. If air
gets in, the engine may not start
and the fuel lines will need to be
primed before operating the vehicle.
If air is present, the following may
have happened:
. The vehicle ran out of fuel.
. The fuel filter was removed.
. The fuel lines were removed or
disconnected. .
The fuel filter water drain valve
was opened while the engine
was running.
To prime the fuel lines: 1. With the engine off, press and hold ENGINE START/STOP
without applying the brake for
five seconds to place the
vehicle in Service Mode. See
Ignition Positions 0179. Wait
approximately five seconds
and press ENGINE START/
STOP again to turn it off. Do
this step three times or more
while the engine is off.
2. Press and hold ENGINE START/STOP while applying
the brake for a maximum of
40 seconds at a time, with
five seconds between attempts,
until the engine starts. If the
engine tries to run, but does
not run smoothly, increase the
rpm’s slightly by using the
accelerator pedal. This will help
force air through the system.
3. Repeat Step 2 if the engine stalls and will not restart.
GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13556230) - 2020 - CRC - 9/4/19
Driving and Operating 263
.It is recommended to perform
the first oil change before heavy
towing.
. During the first 800 km (500 mi)
of trailer towing, do not drive
over 80 km/h (50 mph) and do
not make starts at full throttle.
. Vehicles can tow in D (Drive).
If the transmission downshifts
too often, a lower gear may be
selected using Manual Mode
See Manual Mode 0205.
If equipped, the following driver
assistance features should be
turned off when towing a trailer:
. Adaptive Cruise Control (ACC)
. Super Cruise Control
. Lane Keep Assist (LKA)
. Park Assist
. Automatic Parking Assist (APA)
. Reverse Automatic
Braking (RAB) If equipped, the following driver
assistance features should be
turned to alert or off when towing a
trailer:
.
Automatic Emergency
Braking (AEB)
. Intelligent Brake Assist (IBA)
. Front Pedestrian Braking (FPB)
If equipped with Lane Change Alert
(LCA), the LCA detection zones that
extend back from the side of the
vehicle do not move further back
when a trailer is towed. Use caution
while changing lanes when towing a
trailer.
If equipped with Rear Cross Traffic
Alert (RCTA), use caution while
backing up when towing a trailer, as
the RCTA detection zones that
extend out from the back of the
vehicle do not move further back
when a trailer is towed.{Warning
To prevent serious injury or death
from carbon monoxide (CO),
when towing a trailer: . Do not drive with the
liftgate, trunk/hatch,
or rear-most window open.
. Fully open the air outlets on
or under the instrument
panel.
. Adjust the climate control
system to a setting that
brings in only outside air.
See “Climate Control
Systems” in the Index.
For more information about
carbon monoxide, see Engine
Exhaust 0191.
Towing a trailer requires experience.
The combination of the vehicle and
trailer is longer and not as
responsive as the vehicle itself. Get
used to the handling and braking of
GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13556230) - 2020 - CRC - 9/5/19
Vehicle Care 287
containing used engine oil. See the
manufacturer's warnings about the
use and disposal of oil products.
Used oil can be a threat to the
environment. If you change your
own oil, be sure to drain all the oil
from the filter before disposal. Never
dispose of oil by putting it in the
trash or pouring it on the ground,
into sewers, or into streams or
bodies of water. Recycle it by taking
it to a place that collects used oil.
Engine Oil Life System
When to Change Engine Oil
This vehicle has a computer system
that indicates when to change the
engine oil and filter. This is based
on a combination of factors which
include engine revolutions, engine
temperature, and miles driven.
Based on driving conditions, the
mileage at which an oil change is
indicated can vary considerably. For
the oil life system to work properly,
the system must be reset every time
the oil is changed.When the system has calculated
that oil life has been diminished, it
indicates that an oil change is
necessary. A CHANGE ENGINE
OIL SOON message comes on.
Change the oil as soon as possible
within the next 1 000 km (600 mi).
It is possible that, if driving under
the best conditions, the oil life
system may indicate that an oil
change is not necessary for up to a
year. The engine oil and filter must
be changed at least once a year
and, at this time, the system must
be reset. Your dealer has trained
service people who will perform this
work and reset the system. It is also
important to check the oil regularly
over the course of an oil drain
interval and keep it at the proper
level.
If the system is ever reset
accidentally, the oil must be
changed at 5 000 km (3,000 mi)
since the last oil change.
Remember to reset the oil life
system whenever the oil is changed.
How to Reset the Engine Oil
Life System
Reset the system whenever the
engine oil is changed so that the
system can calculate the next
engine oil change. To reset the
system:
1. Display REMAINING OIL LIFE on the DIC menu. See Driver
Information Center (DIC) (Base
and Midlevel) 0124 or
Driver Information Center (DIC)
(Uplevel) 0130.
2. Press and hold
Vfor several
seconds while the Oil Life
display is active to reset the Oil
Life system.
3. REMAINING OIL LIFE 100% will be displayed when the oil
life system is successfully
reset.
The oil life system can also be reset
as follows: 1. Place the ignition in Service Mode. See Ignition Positions
0 179.
GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13556230) - 2020 - CRC - 9/5/19
320 Vehicle Care
GVWR:Gross Vehicle Weight
Rating. See Vehicle Load Limits
0 175.
GAWR FRT
:Gross Axle Weight
Rating for the front axle. See
Vehicle Load Limits 0175.
GAWR RR
:Gross Axle Weight
Rating for the rear axle. See
Vehicle Load Limits 0175.
Intended Outboard Sidewall
:
The side of an asymmetrical tire
that must always face outward
when mounted on a vehicle.
Kilopascal (kPa)
:The metric
unit for air pressure.
Light Truck (LT-Metric) Tire
:A
tire used on light duty trucks and
some multipurpose passenger
vehicles.
Load Index
:An assigned
number ranging from 1 to 279
that corresponds to the load
carrying capacity of a tire. Maximum Inflation Pressure
:
The maximum air pressure to
which a cold tire can be inflated.
The maximum air pressure is
molded onto the sidewall.
Maximum Load Rating
:The
load rating for a tire at the
maximum permissible inflation
pressure for that tire.
Maximum Loaded Vehicle
Weight
:The sum of curb
weight, accessory weight,
vehicle capacity weight, and
production options weight.
Normal Occupant Weight
:The
number of occupants a vehicle
is designed to seat multiplied by
68 kg (150 lb). See Vehicle Load
Limits 0175.
Occupant Distribution
:
Designated seating positions.
Outward Facing Sidewall
:The
side of an asymmetrical tire that
has a particular side that faces
outward when mounted on a vehicle. The side of the tire that
contains a whitewall, bears
white lettering, or bears
manufacturer, brand, and/or
model name molding that is
higher or deeper than the same
moldings on the other sidewall
of the tire.
Passenger (P-Metric) Tire
:A
tire used on passenger cars and
some light duty trucks and
multipurpose vehicles.
Recommended Inflation
Pressure
:Vehicle
manufacturer's recommended
tire inflation pressure as shown
on the tire placard. See Tire
Pressure 0321 and
Vehicle Load Limits 0175.
Radial Ply Tire
:A pneumatic
tire in which the ply cords that
extend to the beads are laid at
90 degrees to the centerline of
the tread.
GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13556230) - 2020 - CRC - 9/4/19
Customer Information 393
collisions. Aftermarket parts are not
covered by the GM New Vehicle
Limited Warranty, and any vehicle
failure related to such parts is not
covered by that warranty.
Repair Facility
GM also recommends that you
choose a collision repair facility that
meets your needs before you ever
need collision repairs. Your dealer
may have a collision repair center
with GM-trained technicians and
state-of-the-art equipment, or be
able to recommend a collision repair
center that has GM-trained
technicians and comparable
equipment.
Insuring the Vehicle
Protect your investment in the GM
vehicle with comprehensive and
collision insurance coverage. There
are significant differences in the
quality of coverage afforded by
various insurance policy terms.
Many insurance policies provide
reduced protection to the GM
vehicle by limiting compensation for
damage repairs through the use ofaftermarket collision parts. Some
insurance companies will not
specify aftermarket collision parts.
When purchasing insurance, we
recommend that you ensure that the
vehicle will be repaired with GM
original equipment collision parts.
If such insurance coverage is not
available from your current
insurance carrier, consider switching
to another insurance carrier.
If the vehicle is leased, the leasing
company may require you to have
insurance that ensures repairs with
Genuine GM Original Equipment
Manufacturer (OEM) parts or
Genuine Manufacturer replacement
parts. Read the lease carefully, as
you may be charged at the end of
the lease for poor quality repairs.If a Crash Occurs
If there has been an injury, call
emergency services for help. Do not
leave the scene of a crash until all
matters have been taken care of.
Move the vehicle only if its position
puts you in danger, or you are
instructed to move it by a police
officer.
Give only the necessary information
to police and other parties involved
in the crash.
For emergency towing see
Roadside Assistance Program
0
389.
Gather the following information:
. Driver name, address, and
telephone number
. Driver license number
. Owner name, address, and
telephone number
. Vehicle license plate number
. Vehicle make, model, and
model year
. Vehicle Identification
Number (VIN)
. Insurance company and policy
number
. General description of the
damage to the other vehicle
GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13556230) - 2020 - CRC - 9/4/19
394 Customer Information
Choose a reputable repair facility
that uses quality replacement parts.
See“Collision Parts” earlier in this
section.
If the airbag has inflated, see What
Will You See after an Airbag
Inflates? 063.
Managing the Vehicle Damage
Repair Process
In the event that the vehicle requires
damage repairs, GM recommends
that you take an active role in its
repair. If you have a pre-determined
repair facility of choice, take the
vehicle there, or have it towed there.
Specify to the facility that any
required replacement collision parts
be original equipment parts, either
new Genuine GM parts or recycled
original GM parts. Remember,
recycled parts will not be covered by
the GM vehicle warranty.
Insurance pays the bill for the repair,
but you must live with the repair.
Depending on your policy limits,
your insurance company may
initially value the repair using
aftermarket parts. Discuss this with the repair professional, and insist on
Genuine GM parts. Remember,
if the vehicle is leased, you may be
obligated to have the vehicle
repaired with Genuine GM parts,
even if your insurance coverage
does not pay the full cost.
If another party's insurance
company is paying for the repairs,
you are not obligated to accept a
repair valuation based on that
insurance company's collision policy
repair limits, as you have no
contractual limits with that company.
In such cases, you can have control
of the repair and parts choices as
long as the cost stays within
reasonable limits.
Publication Ordering
Information
Service Manuals
Service manuals have the diagnosis
and repair information on the
engine, transmission, axle,
suspension, brakes, electrical
system, steering system, body, etc.
Customer Literature
Owner
’s manuals are written
specifically for owners and are
intended to provide basic
operational information about the
vehicle. The owner ’s manual
includes the Maintenance Schedule
for all models.
Customer literature publications
available for purchase include
owner ’s manuals, warranty
manuals, infotainment manuals, and
portfolios. Portfolios include an
owner ’s manual, warranty manual,
infotainment manual, if applicable,
and zip lock bag or pouch.
Current and Past Models
Service manuals and customer
literature are available for many
current and past model year GM
vehicles.
To order, call 1-800-551-4123
Monday–Friday, 8:00 a.m.–6:00 p.m.
eastern time
For credit card orders only (VISA,
MasterCard, or Discover), see
Helm, Inc. at: www.helminc.com.