GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13556230) - 2020 - CRC - 9/5/19
362 Vehicle Care
Caution
To prevent scratching, never use
abrasive cleaners on automotive
glass. Abrasive cleaners or
aggressive cleaning may damage
the rear window defogger.
Cleaning the windshield with water
during the first three to six months
of ownership will reduce tendency
to fog.
Speaker Covers
Vacuum around a speaker cover
gently, so that the speaker will not
be damaged. Clean spots with water
and mild soap.
Coated Moldings
Coated moldings should be cleaned.
. When lightly soiled, wipe with a
sponge or soft, lint-free cloth
dampened with water.
. When heavily soiled, use warm
soapy water.
Fabric/Carpet/Suede
Start by vacuuming the surface
using a soft brush attachment. If a
rotating vacuum brush attachment is
being used, only use it on the floor
carpet. Before cleaning, gently
remove as much of the soil as
possible:
.Gently blot liquids with a paper
towel. Continue blotting until no
more soil can be removed.
. For solid soils, remove as much
as possible prior to vacuuming.
To clean: 1. Saturate a clean, lint-free colorfast cloth with water.
Microfiber cloth is
recommended to prevent lint
transfer to the fabric or carpet.
2. Remove excess moisture by gently wringing until water does
not drip from the cleaning cloth.
3. Start on the outside edge of the soil and gently rub toward the
center. Fold the cleaning cloth to a clean area frequently to
prevent forcing the soil in to the
fabric.
4. Continue gently rubbing the soiled area until there is no
longer any color transfer from
the soil to the cleaning cloth.
5. If the soil is not completely removed, use a mild soap
solution followed only by plain
water.
If the soil is not completely
removed, it may be necessary to
use a commercial upholstery
cleaner or spot lifter. Test a small
hidden area for colorfastness before
using a commercial upholstery
cleaner or spot lifter. If ring
formation occurs, clean the entire
fabric or carpet.
After cleaning, use a paper towel to
blot excess moisture.
GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13556230) - 2020 - CRC - 9/4/19
Service and Maintenance 375
.Trained dealer technicians have
access to tools and equipment
to inspect the brakes and
recommend quality parts
engineered for the vehicle.
Fluids
Proper fluid levels and approved
fluids protect the vehicle’s systems
and components. See
Recommended Fluids and
Lubricants 0377 for GM approved
fluids.
. Engine oil and windshield
washer fluid levels should be
checked at every fuel fill.
. Instrument cluster lights may
come on to indicate that fluids
may be low and need to be
filled.
Hoses
Hoses transport fluids and should
be regularly inspected to ensure
that there are no cracks or leaks.
With a multi-point inspection, your
dealer can inspect the hoses and
advise if replacement is needed. Lamps
Properly working headlamps,
taillamps, and brake lamps are
important to see and be seen on
the road.
.
Signs that the headlamps need
attention include dimming, failure
to light, cracking, or damage.
The brake lamps need to be
checked periodically to ensure
that they light when braking.
. With a multi-point inspection,
your dealer can check the lamps
and note any concerns.
Shocks and Struts
Shocks and struts help aid in control
for a smoother ride.
. Signs of wear may include
steering wheel vibration, bounce/
sway while braking, longer
stopping distance, or uneven
tire wear.
. As part of the multi-point
inspection, trained dealer
technicians can visually inspect
the shocks and struts for signs of leaking, blown seals,
or damage, and can advise
when service is needed.
Tires
Tires need to be properly inflated,
rotated, and balanced. Maintaining
the tires can save money and fuel,
and can reduce the risk of tire
failure.
. Signs that the tires need to be
replaced include three or more
visible treadwear indicators; cord
or fabric showing through the
rubber; cracks or cuts in the
tread or sidewall; or a bulge or
split in the tire.
. Trained dealer technicians can
inspect and recommend the right
tires. Your dealer can also
provide tire/wheel balancing
services to ensure smooth
vehicle operation at all speeds.
Your dealer sells and services
name brand tires.
GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13556230) - 2020 - CRC - 9/4/19
OnStar 399
OnStar
OnStar Overview
OnStar Overview . . . . . . . . . . . . . 399
OnStar Services
Emergency . . . . . . . . . . . . . . . . . . . 400
Security . . . . . . . . . . . . . . . . . . . . . . 401
OnStar Additional Information
OnStar AdditionalInformation . . . . . . . . . . . . . . . . . . 401
OnStar Overview
=Voice Command Button
QBlue OnStar Button
>Red Emergency Button
This vehicle may be equipped with a
comprehensive, in-vehicle system
that can connect to an OnStar
Advisor for Emergency, Security,
Navigation, Connections, and
Diagnostics Services. OnStar
services may require a paid service
plan and data plan. OnStar requires
the vehicle battery and electrical
system, cellular service, and GPS
satellite signals to be available and
operating. OnStar acts as a link to
existing emergency service
providers. OnStar may collect
information about you and your
vehicle, including location
information. See OnStar User Terms, Privacy Statement, and
Software Terms for more details
including system limitations at
www.onstar.com (U.S.) or
www.onstar.ca (Canada).
The OnStar system status light is
next to the OnStar buttons. If the
status light is:
.
Solid Green: System is ready.
. Flashing Green: On a call.
. Red: Indicates a problem.
. Off: System is off. Press
Q
twice to speak with an OnStar
Advisor.
Press
Qor call 1-888-4ONSTAR
(1-888-466-7827) to speak to an
Advisor.
Functionality of the Voice Command
button may vary by vehicle and
region.
GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/-
Mexico-13556230) - 2020 - CRC - 9/4/19
410 Index
IndexA
About Driving the Vehicle . . . . . . . . . 3
Accessories andModifications . . . . . . . . . . . . . . . . . . 275
Accessory Power . . . . . . . . . . . . . . . 187
Adaptive Cruise Control . . . . . . . . 219
Add-On Electrical Equipment . . . 271
Additional Information
OnStar . . . . . . . . . . . . . . . . . . . . . . . 401
Additional Maintenance
and Care . . . . . . . . . . . . . . . . . . . . . . 374
Adjustments Lumbar, Front Seats . . . . . . . . . . . . 40
Air Cleaner/Filter, Engine . . . . . . . 288
Air Conditioning . . . . . . . . . . . 153, 155
Air Filter, Passenger
Compartment . . . . . . . . . . . . . . . . . 158
Air Vents . . . . . . . . . . . . . . . . . . . . . . . 158
Airbag System Check . . . . . . . . . . . . . . . . . . . . . . . . . . 70
How Does an AirbagRestrain? . . . . . . . . . . . . . . . . . . . . . 63
Passenger Sensing System . . . . 64
What Makes an Airbag Inflate? . . . . . . . . . . . . . . . . . . . . . . . . 62 Airbag System (cont'd)
What Will You See after an
Airbag Inflates? . . . . . . . . . . . . . . . 63
When Should an Airbag
Inflate? . . . . . . . . . . . . . . . . . . . . . . . . 62
Where Are the Airbags? . . . . . . . . 60
Airbags Adding Equipment to theVehicle . . . . . . . . . . . . . . . . . . . . . . . . 69
Passenger Status Indicator . . . .114
Readiness Light . . . . . . . . . . . . . . .113
Servicing Airbag-Equipped Vehicles . . . . . . . . . . . . . . . . . . . . . . . 68
System Check . . . . . . . . . . . . . . . . . . 58
Alarm Vehicle Security . . . . . . . . . . . . . . . . 27
Alert Lane Change . . . . . . . . . . . . . . . . . 243
Side Blind Zone (SBZA) . . . . . . 243
All-Season Tires . . . . . . . . . . . . . . . . 315
All-Wheel Drive . . . . . . . . . . . . 206, 299
Antilock Brake System (ABS) . . . 206 Warning Light . . . . . . . . . . . . . . . . . .118
Appearance Care Exterior . . . . . . . . . . . . . . . . . . . . . . . 356
Interior . . . . . . . . . . . . . . . . . . . . . . . . 361
GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/-
Mexico-13556230) - 2020 - CRC - 9/4/19
Index 411
Assistance Program,Roadside . . . . . . . . . . . . . . . . . . . . . . 389
Assistance Systems for Driving . . . . . . . . . . . . . . . . . . . . . . . . 237
Assistance Systems for Parking and Backing . . . . . . . . . . 231
Auto Stop
Stop/Start System . . . . . . . . . . . . 184
Automatic Dimming Mirrors . . . . . . . . . . . . . . . . 30
Door Locks . . . . . . . . . . . . . . . . . . . . . 20
Emergency Braking (AEB) . . . . 239
Headlamp System . . . . . . . . . . . . 147
Transmission . . . . . . . . . . . . . . . . . 201
Transmission Fluid . . . . . . . . . . . 288
Automatic Transmission
Manual Mode . . . . . . . . . . . . . . . . . 205
B
BatteryExterior Lighting Battery
Saver . . . . . . . . . . . . . . . . . . . . . . . 151
Load Management . . . . . . . . . . . . 151
Power Protection . . . . . . . . . . . . . 151
Battery - North America . . . . 298, 349
Biodiesel . . . . . . . . . . . . . . . . . . . . . . . 251
Blade Replacement, Wiper . . . . . 300 Brake
Parking, Electric . . . . . . . . . . . . . . 207
System Warning Light . . . . . . . . .117
Brakes . . . . . . . . . . . . . . . . . . . . . . . . . . 296 Antilock . . . . . . . . . . . . . . . . . . . . . . . 206
Assist . . . . . . . . . . . . . . . . . . . . . . . . . 208
Fluid . . . . . . . . . . . . . . . . . . . . . . . . . . 297
Braking . . . . . . . . . . . . . . . . . . . . . . . . . 165 AutomaticEmergency (AEB) . . . . . . . . . . . 239
Braking System
Front Pedestrian (FPB) . . . . . . . 241
Break-In, New Vehicle . . . . . . . . . . 179
Bulb Replacement Front Turn Signal Lamps . . . . . 304
Halogen Bulbs . . . . . . . . . . . . . . . . 303
Headlamp Aiming . . . . . . . . . . . . . 303
Headlamps . . . . . . . . . . . . . . . . . . . 303
High Intensity Discharge(HID) Lighting . . . . . . . . . . . . . . . 304
License Plate Lamps . . . . . . . . . 305
Taillamps . . . . . . . . . . . . . . . . . . . . . 304
Buying New Tires . . . . . . . . . . . . . . . 330
C
Calibration . . . . . . . . . . . . . . . . . . . . . . . 97
California Perchlorate MaterialsRequirements . . . . . . . . . . . . . . . 275
California Proposition
65 Warning . . . . . . . . . .274, 298, 349, Back Cover
Canadian Vehicle Owners . . . . . . . . 2
Capacities and
Specifications . . . . . . . . . . . . . . . . . 382
Carbon Monoxide Engine Exhaust . . . . . . . . . . . . . . . 191
Liftgate . . . . . . . . . . . . . . . . . . . . . . . . . 21
Winter Driving . . . . . . . . . . . . . . . . 173
Cargo Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Tie-Downs . . . . . . . . . . . . . . . . . . . . . . 92
Caution, Danger, and Warning . . . . 3
Center Console Storage . . . . . . . . . 91
Chains, Tire . . . . . . . . . . . . . . . . . . . . 334
Charging Wireless . . . . . . . . . . . . . . . . . . . . . . . . 99
Charging System Light . . . . . . . . . 115
GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/-
Mexico-13556230) - 2020 - CRC - 9/4/19
412 Index
CheckEngine Light (Malfunction
Indicator) . . . . . . . . . . . . . . . . . . . . .115
Child Restraints Infants and Young Children . . . . . 72
Lower Anchors and Tethersfor Children . . . . . . . . . . . . . . . . . . . 77
Older Children . . . . . . . . . . . . . . . . . . 70
Securing . . . . . . . . . . . . . . . . . . . . 85, 87
Systems . . . . . . . . . . . . . . . . . . . . . . . . 74
Circuit Breakers . . . . . . . . . . . . . . . . 307
Cleaning
Exterior Care . . . . . . . . . . . . . . . . . 356
Interior Care . . . . . . . . . . . . . . . . . . 361
Climate Control Systems . . . . . . . 153 Air Conditioning . . . . . . . . . . . . . . 153
Dual Automatic . . . . . . . . . . . . . . . 155
Heating . . . . . . . . . . . . . . . . . . . . . . . 153
Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Cluster, Instrument . . . . . . . . 103, 107
Cold Weather Operation . . . . . . . . 252
Collision Damage Repair . . . . . . . 392
Compact Spare Tire . . . . . . . . . . . . 348
Compartments Storage . . . . . . . . . . . . . . . . . . . . . . . . . 90
Compass . . . . . . . . . . . . . . . . . . . . . . . . 97
Compressor Kit, Tire Sealant . . . 336 Connected Services
Connections . . . . . . . . . . . . . . . . . . 408
Diagnostics . . . . . . . . . . . . . . . . . . . 409
Navigation . . . . . . . . . . . . . . . . . . . . 407
Connections Connected Services . . . . . . . . . . 408
Control
Hill Descent . . . . . . . . . . . . . . . . . . 213
Traction and ElectronicStability . . . . . . . . . . . . . . . . . . . . . 209
Control Light
Hill Descent . . . . . . . . . . . . . . . . . . .119
Control of a Vehicle . . . . . . . . . . . . . 165
Convenience Net . . . . . . . . . . . . . . . . 92
Convex Mirrors . . . . . . . . . . . . . . . . . . 29
Coolant Engine Temperature Gauge . . .112
Cooling . . . . . . . . . . . . . . . . . . . . 153, 155
Cooling System . . . . . . . . . . . . . . . . . 290
Courtesy Lamps . . . . . . . . . . . . . . . . 149
Courtesy Transportation Program . . . . . . . . . . . . . . . . . . . . . . . 391
Cover Cargo . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Covers
Winter . . . . . . . . . . . . . . . . . . . . . . . . 185
Cruise Control . . . . . . . . . . . . . . . . . . 217 Light . . . . . . . . . . . . . . . . . . . . . . . . . . 124 Cruise Control, Adaptive . . . . . . . . 219
Cupholders . . . . . . . . . . . . . . . . . . . . . . 90
Customer Assistance . . . . . . . . . . . 388
Offices . . . . . . . . . . . . . . . . . . . . . . . . 387
Text Telephone (TTY)Users . . . . . . . . . . . . . . . . . . . . . . . 388
Customer Information
Publications OrderingInformation . . . . . . . . . . . . . . . . . . 394
Customer Satisfaction Procedure . . . . . . . . . . . . . . . . . . . . . 385
Cybersecurity . . . . . . . . . . . . . . . . . . . 397
D
Damage Repair, Collision . . . . . . . 392
Danger, Warning, and Caution . . . . 3
Data Collection Infotainment System . . . . . . . . . . 398
OnStar . . . . . . . . . . . . . . . . . . . . . . . 398
Data Recorders, Event . . . . . . . . . 397
Daytime Running Lamps (DRL) . . . . . . . . . . . . . . . . . . 146
Defensive Driving . . . . . . . . . . . . . . . 164
Delayed Locking . . . . . . . . . . . . . . . . . 19
Diagnostics Connected Services . . . . . . . . . . 409
Diesel Exhaust Fluid . . . . . . . . . . . . 195
GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/-
Mexico-13556230) - 2020 - CRC - 9/4/19
Index 413
Diesel Exhaust Fluid (DEF)Warning Light . . . . . . . . . . . . . . . . . 122
Diesel Particulate Filter . . . . . . . . . 192
Distracted Driving . . . . . . . . . . . . . . . 163
Dome Lamps . . . . . . . . . . . . . . . . . . . 149
Door Ajar Light . . . . . . . . . . . . . . . . . . . . . 124
Delayed Locking . . . . . . . . . . . . . . . . 19
Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Power Locks . . . . . . . . . . . . . . . . . . . . 19
Drive Belt Routing, Engine . . . . . . 384
Drive Systems
All-Wheel Drive . . . . . . . . . . 206, 299
Driver Assistance Systems . . . . . 230
Driver Behavior . . . . . . . . . . . . . . . . . 162
Driver Information Center (DIC) . . . . . . . . . . . . . 124, 130
Driver Mode Control . . . . . . . . . . . . 214
Driving Assistance Systems . . . . . . . . . . 237
Better Fuel Economy . . . . . . . . . 163
Characteristics andTowing Tips . . . . . . . . . . . . . . . . . 262
Defensive . . . . . . . . . . . . . . . . . . . . . 164
Drunk . . . . . . . . . . . . . . . . . . . . . . . . . 164
Environment . . . . . . . . . . . . . . . . . . 163
Hill and Mountain Roads . . . . . . 172
If the Vehicle is Stuck . . . . . . . . . 174 Driving (cont'd)
Loss of Control . . . . . . . . . . . . . . . 167
Off-Road . . . . . . . . . . . . . . . . . . . . . 167
Off-Road Recovery . . . . . . . . . . . 166
Vehicle Load Limits . . . . . . . . . . . 175
Wet Roads . . . . . . . . . . . . . . . . . . . 171
Winter . . . . . . . . . . . . . . . . . . . . . . . . 173
Driving the Vehicle . . . . . . . . . . . . . . . . 3
Dual Automatic Climate Control System . . . . . . . . . . . . . . . . 155
E
Electric Parking Brake . . . . . . . . . . 207
Electric Parking Brake Light . . . . 118
Electrical Equipment,Add-On . . . . . . . . . . . . . . . . . . . . . . . 271
Electrical System Engine Compartment FuseBlock . . . . . . . . . . . . . . . . . . . . . . . . 307
Fuses and Circuit Breakers . . . 307
Instrument Panel Fuse Block . . . . . . . . . . . . . . . . . . . . . . . . 310
Overload . . . . . . . . . . . . . . . . . . . . . 306
Rear Compartment Fuse Block . . . . . . . . . . . . . . . . . . . . . . . . 312
Emergency OnStar . . . . . . . . . . . . . . . . . . . . . . . 400 Engine
Air Cleaner/Filter . . . . . . . . . . . . . 288
Check Light (Malfunction
Indicator) . . . . . . . . . . . . . . . . . . . . .115
Compartment Overview . . . . . . . 278
Coolant Temperature Gauge . . . . . . . . . . . . . . . . . . . . . . .112
Cooling System . . . . . . . . . . . . . . . 290
Drive Belt Routing . . . . . . . . . . . . 384
Exhaust . . . . . . . . . . . . . . . . . . . . . . 191
Heater . . . . . . . . . . . . . . . . . . . . . . . . 186
Oil Life System . . . . . . . . . . . . . . . 287
Oil Pressure Light . . . . . . . . . . . . 122
Overheating . . . . . . . . . . . . . . . . . . 294
Power Messages . . . . . . . . . . . . . 134
Running While Parked . . . . . . . . 192
Starting . . . . . . . . . . . . . . . . . . . . . . . 181
Engines Diesel Fuel . . . . . . . . . . . . . . . . . . . 250
Entry Lighting . . . . . . . . . . . . . . . . . . . 150
Equipment, Towing . . . . . . . . . . . . . 269
Event Data Recorders . . . . . . . . . . 397
Exhaust Fluid Diesel . . . . . . . . . . . . . . . . . . . . . . . . 195
Exit Lighting . . . . . . . . . . . . . . . . . . . . 150
Extended Parking . . . . . . . . . . . . . . . 190
Extender, Seat Belt . . . . . . . . . . . . . . 57
GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/-
Mexico-13556230) - 2020 - CRC - 9/4/19
414 Index
Exterior Lamp Controls . . . . . . . . . 144
Exterior Lighting BatterySaver . . . . . . . . . . . . . . . . . . . . . . . . . 151
F
Filter . . . . . . . . . . . . . . . . . . . . . . . . . . . . 192Replacement (Fuel) . . . . . . . . . . . 256
Filter, Engine Air Cleaner . . . . . . . . . . . 288
Flash-to-Pass . . . . . . . . . . . . . . . . . . . 146
Flashers, Hazard Warning . . . . . . 147
Flat Tire . . . . . . . . . . . . . . . . . . . . . . . . 335 Changing . . . . . . . . . . . . . . . . . . . . . 343
Floor Mats . . . . . . . . . . . . . . . . . . . . . . 364
Fluid Automatic Transmission . . . . . . 288
Brakes . . . . . . . . . . . . . . . . . . . . . . . . 297
Washer . . . . . . . . . . . . . . . . . . . . . . . 296
Fog Lamps . . . . . . . . . . . . . . . . . . . . . 148
Folding Mirrors . . . . . . . . . . . . . . . . . . 30
Folding Seatback . . . . . . . . . . . . . . . . 45
Forward Collision Alert (FCA) System . . . . . . . . . . . . . . . . . 237
Frequency Statement Radio . . . . . . . . . . . . . . . . . . . . . . . . . 395
Front Fog Lamp
Light . . . . . . . . . . . . . . . . . . . . . . . . . . 123 Front Pedestrian Braking
(FPB) System . . . . . . . . . . . . . . . . . 241
Front Seats Adjustment . . . . . . . . . . . . . . . . . . . . . 39
Heated and Ventilated . . . . . . . . . . 44
Front Turn Signal Lamps . . . . . . . 304
Fuel Additives . . . . . . . . . . . . . . . . . . . . . 250
Biodiesel . . . . . . . . . . . . . . . . . . . . . 251
Cold Weather Operation . . . . . . 252
Diesel Engines . . . . . . . . . . . . . . . 250
Economy, Driving for Better . . . 163
Filling a Portable FuelContainer . . . . . . . . . . . . . . 260, 261
Filling the Tank . . . . . . . . . . 257, 258
Filter Replacement . . . . . . . . . . . 256
Foreign Countries . . . . . . . . . . . . 249
Gauge . . . . . . . . . . . . . . . . . . . . . . . . . 111
Low Fuel Warning Light . . . . . . . 122
Prohibited Fuels . . . . . . . . . . . . . . 249
Recommended . . . . . . . . . . 248, 249
Running out of Fuel . . . . . . . . . . . 256
Top Tier . . . . . . . . . . . . . . . . . . . . . . 248
Water in Fuel . . . . . . . . . . . . . . . . . 252
Fuel for Diesel Engines . . . . . . . . . 250
Fuses
Engine Compartment FuseBlock . . . . . . . . . . . . . . . . . . . . . . . . 307 Fuses (cont'd)
Fuses and Circuit Breakers . . . 307
Instrument Panel Fuse
Block . . . . . . . . . . . . . . . . . . . . . . . . 310
Rear Compartment Fuse Block . . . . . . . . . . . . . . . . . . . . . . . . 312
G
Garage Door Opener . . . . . . . . . . . 140Programming . . . . . . . . . . . . . . . . . 140
Gas Strut(s) . . . . . . . . . . . . . . . . . . . . 302
Gauges Engine CoolantTemperature . . . . . . . . . . . . . . . . .112
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
Odometer . . . . . . . . . . . . . . . . . . . . . .110
Speedometer . . . . . . . . . . . . . . . . . .110
Tachometer . . . . . . . . . . . . . . . . . . . .110
Trip Odometer . . . . . . . . . . . . . . . . .110
Warning Lights and Indicators . . . . . . . . . . . . . . . . . . . 102
General Information Service and Maintenance . . . . . 366
Towing . . . . . . . . . . . . . . . . . . . . . . . . 262
Vehicle Care . . . . . . . . . . . . . . . . . . 274
Glove Box . . . . . . . . . . . . . . . . . . . . . . . 90
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . . . . 388