GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13337776) - 2020 - CRC - 4/4/19
Keys, Doors, and Windows 11
Interference from radio-frequency
identification (RFID) tags may
prevent the key from starting the
vehicle. Keep RFID tags away from
the key when starting the vehicle.
The key is used for the ignition, all
door locks, and the glove box.
If equipped with memory seats,
keys 1 and 2 are linked to seating
positions of memory 1 or 2. See
Memory Seats059.
Programming Keys
Follow these procedures to program
up to eight keys to the vehicle. Programming with Two
Recognized Keys
To program a new key:
1. Insert the original, already programmed key in the ignition
and turn the ignition on.
2. Turn the ignition off, and remove the key.
3. Quickly, within five seconds, insert the second original
already programmed key in the
ignition and turn the ignition on.
4. Turn the ignition off, and remove the key.
5. Insert the key to be programmed and turn the
ignition on within five seconds.
6. After a few seconds, the security light will turn off once
the key has been programmed.
7. Repeat Steps 1–5 if additional keys are to be programmed.
If a key is lost or damaged, see your
dealer to have a new key made. Programming without
Recognized Keys
Program a new key to the vehicle
when a recognized key is not
available. Canadian regulations
require that owners see their dealer.
If two currently recognized keys are
not available, follow this procedure
to program the first key.
This procedure will take
approximately 30 minutes to
complete for the first key. The
vehicle must be off and all of the
keys you wish to program must be
with you.
1. Insert the new vehicle key into the ignition.
2. Turn the ignition on. The security light will come on.
3. Wait 10 minutes until the security light turns off.
4. Turn the ignition off.
5. Repeat Steps 2–4 two more times. After the third time, turn
the ignition on; the key is
GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13337776) - 2020 - CRC - 4/4/19
Keys, Doors, and Windows 13
Press the button to remove the key.
Never pull the key out without
pressing the button.
See your dealer if a replacement
key or additional key is needed.
If it becomes difficult to turn a key,
inspect the key blade for debris.
Periodically clean with a brush
or pick.
With an active OnStar or connected
service plan, an OnStar Advisor
may remotely unlock the vehicle.
SeeOnStar Overview 0477.
If locked out of the vehicle, see
Roadside Assistance Program
0 467. If equipped with memory seats, RKE
transmitters 1 and 2 are linked to
seating positions of memory 1 or 2.
See
Memory Seats 059.
Remote Keyless Entry
(RKE) System
See Radio Frequency Statement
0 472.
If there is a decrease in the Remote
Keyless Entry (RKE) operating
range:
. Check the distance. The
transmitter may be too far from
the vehicle.
. Check the location. Other
vehicles or objects may be
blocking the signal.
. Check the transmitter's battery.
See “Battery Replacement” later
in this section.
. If the transmitter is still not
working correctly, see your
dealer or a qualified technician
for service.
Remote Keyless Entry
(RKE) System Operation
(Key Access)
The RKE transmitter functions may
work up to 60 m (197 ft) away from
the vehicle.
Other conditions can affect the
performance of the transmitter. See
Remote Keyless Entry (RKE)
System 013.
/:Press and releaseQ, then
immediately press and hold
/until
the turn signal lamps flash or for at
GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13337776) - 2020 - CRC - 4/4/19
20 Keys, Doors, and Windows
Transmitter Pocket without BucketSeats (Lower Compartment)Transmitter Pocket with Bucket Seats
4. Place the new transmitter in the transmitter pocket/insert.
5. Press ENGINE START/STOP. When the transmitter is
learned, the DIC display will
show that it is ready to program
the next transmitter.
6. Remove the transmitter from the transmitter pocket and
press
KorQon the
transmitter.
To program additional
transmitters, repeat Steps 4–6. When all additional transmitters
are programmed, press and
hold ENGINE START/STOP for
approximately 12 seconds to
exit programming mode.
7. Return the key back into the transmitter.
Programming without Recognized
Transmitters
If two currently recognized
transmitters are not available, follow
this procedure to program up to
eight transmitters. This feature is
not available in Canada. This
procedure will take approximately
30 minutes to complete. The vehicle
must be off and all transmitters to
be programmed must be with you. 1. Remove the vehicle key from the transmitter.
2. Insert the vehicle key into the key lock cylinder on the driver
door handle; then turn the key
counterclockwise, to the unlock
position, five times within
10 seconds.
GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13337776) - 2020 - CRC - 4/4/19
Keys, Doors, and Windows 21
The DIC displays REMOTE
LEARN PENDING,
PLEASE WAIT.
3. Wait for 10 minutes until the DIC displays PRESS ENGINE
START BUTTON TO LEARN,
then press ENGINE
START/STOP.
The DIC will again display
REMOTE LEARN PENDING,
PLEASE WAIT.
4. Repeat Step 3 two additional times. After the third time all
previously known transmitters
will no longer work with the
vehicle. Remaining transmitters
can be relearned during the
next steps.
The DIC should now display
READY FOR REMOTE # 1.
Transmitter Pocket without Bucket
Seats (Lower Compartment)Transmitter Pocket with Bucket Seats
5. Place the new transmitter in the transmitter pocket/insert.
6. Press ENGINE START/STOP. When the transmitter is
learned, the DIC display will
show that it is ready to program
the next transmitter.
7. Remove the transmitter from the transmitter pocket/insert
and press
KorQon the
transmitter.
To program additional
transmitters, repeat Steps 5–7.
GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
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60 Seats and Restraints
2. Start the vehicle with anotherkey or RKE transmitter. The
DIC should display the driver
number for the other RKE
transmitter. Turn the vehicle off
and remove the key or RKE
transmitter from the vehicle.
3. Start the vehicle with the initial key or RKE transmitter. The
DIC should display the driver
number of your RKE
transmitter.
Saving Memory Positions
Read these instructions completely
before saving memory positions.
To save preferred driving positions
1 and 2: 1. Turn the vehicle on or to ACC/ ACCESSORY.
A DIC welcome message may
indicate driver number 1 or 2.
2. Adjust all available memory features to the desired driving
position.
3. Press and release SET; a beep will sound. 4. Immediately press and hold the
1 or 2 memory button matching
the above DIC welcome
message until two beeps
sound.
If too much time passes
between releasing SET and
pressing 1, the memory
position will not be saved and
two beeps will not sound.
Repeat Steps 3 and 4.
1 or 2 corresponds to the driver
number. See “Identifying Driver
Number” previously in this
section.
5. Repeat Steps 1–4 for a second driver using 1 or 2. RKE
transmitters 3–8 will not save
memory positions.
To save the position for
Band
Seat Exit Memory features, repeat
Steps 1–4 using
B. This saves the
position for getting out of the
vehicle.
Save preferred memory feature
positions to both 1 and 2 if you are
the only driver. Manually Recalling Memory
Positions
Press and hold 1, 2, or
Bto recall
the previously saved memory
positions if you are driver 1 or 2
identified in the DIC welcome
message.
To stop Manual Memory recall
movement, release 1, 2, or
Bor
press any of the following controls:
. Power seat
. Memory SET
. Power mirror, with the driver or
passenger side mirror selected
Seat Entry Memory
The vehicle identifies the number of
the current driver ’s RKE transmitter
(1–8). See Remote Keyless Entry
(RKE) System Operation (Key
Access) 013 or
Remote Keyless Entry (RKE)
System Operation (Keyless Access)
0 15. If the RKE transmitter is 1 or
2, and Seat Entry Memory is
enabled in vehicle personalization,
the positions saved to the same
GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13337776) - 2020 - CRC - 4/4/19
Seats and Restraints 61
memory button number 1 or 2 are
automatically recalled when the
vehicle is turned on, or turned from
off to ACC/ACCESSORY. RKE
transmitters 3–8 will not provide
automatic memory recalls.
To turn Seat Entry Memory on or off,
see“Vehicle Personalization
Settings” previously in this section
and Vehicle Personalization 0157.
The shift lever must be in P (Park)
to start Seat Entry Memory. Seat
Entry Memory recall will complete if
the vehicle is shifted out of P (Park)
prior to reaching the saved memory
position.
To stop Seat Entry Memory recall
movement, turn the vehicle off or
press any of the following controls:
. Power seat
. Memory SET, 1, 2, or
B
.Power mirror, with the driver or
passenger side mirror selected
If the saved memory seat position
does not automatically recall or
recalls to the wrong positions, the
driver ’s RKE transmitter number (1 or 2) may not match the memory
button number that positions were
saved to. Try storing the position to
the other memory button or try the
other RKE transmitter.
Seat Exit Memory
Seat Exit Memory is not linked to an
RKE transmitter. The position saved
to
Bis used for all drivers. To turn
Seat Exit Memory on or off, see
"Vehicle Personalization Settings"
previously in this section and
Vehicle Personalization 0157.
If turned on, the position saved to
Bis automatically recalled when
one of the following occurs:
. The vehicle is turned off and the
driver door is opened within a
short time.
. The vehicle is turned off with the
driver door open.
To stop Seat Exit Memory
movement, press any of the
following memory controls:
. Power seat
. Memory SET, 1, 2, or
B
.
Power mirror, with the driver or
passenger side mirror selected
Obstructions
If something has blocked the driver
seat while recalling a memory
position, the recall may stop.
Remove the obstruction and try the
recall again. If the memory position
still does not recall, see your dealer.
Heated and Ventilated
Front Seats
{Warning
If temperature change or pain to
the skin cannot be felt, the seat
heater may cause burns. To
reduce the risk of burns, use care
when using the seat heater,
especially for long periods of
time. Do not place anything on
the seat that insulates against
heat, such as a blanket, cushion,
cover, or similar item. This may
cause the seat heater to (Continued)
GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13337776) - 2020 - CRC - 4/4/19
Seats and Restraints 81
2. Remove the child restraint fromthe vehicle.
3. Remove any additional items from the seat such as blankets,
cushions, seat covers, seat
heaters, or seat massagers.
4. Reinstall the child restraint following the directions
provided by the child restraint
manufacturer and refer to
Securing Child Restraints (In
the Center Front Seat) 0108 or
Securing Child Restraints (With
the Seat Belt in the Rear Seat)
0 105 or
Securing Child Restraints (With
the Seat Belt in the Front
Outboard Seat) 0109.
Make sure the seat belt
retractor is locked by pulling
the shoulder belt all the way
out of the retractor when
installing the child restraint,
even if the child restraint is
equipped with a seat belt lock
off. When the retractor lock is
set, the belt can be tightened
but not pulled out of the
retractor. 5. If, after reinstalling the child
restraint and restarting the
vehicle, the ON indicator is still
lit, turn the vehicle off. Then
slightly recline the vehicle
seatback and adjust the seat
cushion, if adjustable, to make
sure that the vehicle seatback
is not pushing the child
restraint into the seat cushion.
Also make sure the child
restraint is not trapped under
the vehicle head restraint.
If this happens, adjust the head
restraint. See Head Restraints
0 54.
6. Restart the vehicle.
The passenger sensing system may
or may not turn off the airbag for a
child in a child restraint depending
upon the child’s size. It is better to
secure child restraints in the rear
seat. Consider using another
vehicle to transport the child when a
rear seat is not available. Never put
a rear-facing child restraint in the
front seat, even if the ON indicator
is not lit.If the Off Indicator Is Lit for an
Adult-Sized Occupant
If a person of adult size is sitting in
the front outboard passenger seat,
but the OFF indicator is lit, it could
be because that person is not sitting
properly in the seat or that the child
restraint locking feature is engaged.
Use the following steps to allow the
system to detect that person and
enable the front outboard passenger
frontal airbag: 1. Turn the vehicle off.
GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13337776) - 2020 - CRC - 4/4/19
82 Seats and Restraints
2. Remove any additional materialfrom the seat, such as
blankets, cushions, seat
covers, seat heaters, or seat
massagers.
3. Place the seatback in the fully upright position.
4. Have the person sit upright in the seat, centered on the seat
cushion, with legs comfortably
extended.
5. If the shoulder portion of the belt is pulled out all the way,
the child restraint locking
feature will be engaged. This
may unintentionally cause the
passenger sensing system to
turn the airbag off for some
adult-sized occupants. If this
happens, unbuckle the belt, let
the belt go back all the way,
and then buckle the belt again
without pulling the belt out all
the way.
6. Restart the vehicle and have the person remain in this
position for two to three minutes
after the ON indicator is lit.{Warning
If the front outboard passenger
airbag is turned off for an
adult-sized occupant, the airbag
will not be able to inflate and help
protect that person in a crash,
resulting in an increased risk of
serious injury or even death. An
adult-sized occupant should not
ride in the front outboard
passenger seat, if the passenger
airbag OFF indicator is lit.
Additional Factors Affecting
System Operation
Seat belts help keep the passenger
in position on the seat during
vehicle maneuvers and braking,
which helps the passenger sensing
system maintain the passenger
airbag status. See “Seat Belts”and
“Child Restraints” in the Index for
additional information about the
importance of proper restraint use. A thick layer of additional material,
such as a blanket or cushion,
or aftermarket equipment such as
seat covers, seat heaters, and seat
massagers can affect how well the
passenger sensing system
operates. We recommend that you
not use seat covers or other
aftermarket equipment except when
approved by GM for your specific
vehicle. See
Adding Equipment to
the Airbag-Equipped Vehicle 083
for more information about
modifications that can affect how
the system operates.
The ON indicator may be lit if an
object, such as a briefcase,
handbag, grocery bag, laptop,
or other electronic device, is put on
an unoccupied seat. If this is not
desired, remove the object from
the seat.
{Warning
Stowing articles under the
passenger seat or between the
passenger seat cushion and
(Continued)