GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13337776) - 2020 - CRC - 4/4/19
480 OnStar
.PressQto speak with an
Advisor.
OnStar or connected services
cannot work unless the vehicle is in
a place where OnStar has an
agreement with a wireless service
provider for service in that area. The
wireless service provider must also
have coverage, network capacity,
reception, and technology
compatible with OnStar or
connected services. Service
involving location information about
the vehicle cannot work unless GPS
signals are available, unobstructed,
and compatible with the OnStar
hardware. OnStar or connected
services may not work if the OnStar
equipment is not properly installed
or it has not been properly
maintained. If equipment or software
is added, connected, or modified,
OnStar or connected services may
not work. Other problems beyond
the control of OnStar —such as
hills, tall buildings, tunnels, weather,
electrical system design and
architecture of the vehicle, damage to the vehicle in a crash, or wireless
phone network congestion or
jamming
—may prevent service.
See Radio Frequency Statement
0 472.
Services for People with
Disabilities
Advisors provide services to help
with physical disabilities and
medical conditions.
Press
Qto help:
. Locate a gas station with an
attendant to pump gas.
. Find a hotel, restaurant, etc.,
that meets accessibility needs.
. Provide directions to the closest
hospital or pharmacy in urgent
situations.
TTY Users
OnStar has the ability to
communicate to deaf,
hard-of-hearing, or speech-impaired
customers while in the vehicle. The
available dealer-installed TTY
system can provide in-vehicle access to all OnStar services,
except Virtual Advisor and OnStar
Turn-by-Turn Navigation.
If equipped, TTY mode can be
turned on or off by touching
Settings, then Apps, and then
Phone. When TTY mode is on,
phone calls can be made or
received with OnStar using the
infotainment display.
OnStar Personal Identification
Number (PIN)
A PIN is needed to access some
OnStar services. The PIN will need
to be changed the first time when
speaking with an Advisor. To
change the OnStar PIN, contact an
OnStar Advisor by pressing
Qor
calling 1-888-4ONSTAR.
Warranty
OnStar equipment may be
warranted as part of the vehicle
warranty.
GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/-
Mexico-13337776) - 2020 - CRC - 4/4/19
488 Index
IndexA
Accessories andModifications . . . . . . . . . . . . . . . . . . 329
Accessory Power . . . . . . . . . . . . . . . 217
Active Fuel Management . . . . . . . 219
Adaptive Cruise Control . . . . . . . . 245
Add-On Electrical Equipment . . . 322
Adding a Snow Plow or Similar Equipment . . . . . . . . . . . . . 323
Additional Information
OnStar . . . . . . . . . . . . . . . . . . . . . . . 479
Additional Maintenance and Care . . . . . . . . . . . . . . . . . . . . . . 450
Adjustments
Lumbar, Front Seats . . . . . . . . . . . . 57
Air Cleaner/Filter, Engine . . . . . . . 344
Air Conditioning . . . . . . . . . . . 177, 179
Air Filter Life System . . . . . . . . . . . . . . . . . . . 343
Air Filter, Passenger Compartment . . . . . . . . . . . . . . . . . 183
Air Vents . . . . . . . . . . . . . . . . . . . . . . . 182
Airbag System Check . . . . . . . . . . . . . . . . . . . . . . . . . . 84
How Does an Airbag
Restrain? . . . . . . . . . . . . . . . . . . . . . 77
Passenger Sensing System . . . . 78 Airbag System (cont'd)
What Makes an Airbag
Inflate? . . . . . . . . . . . . . . . . . . . . . . . . 76
What Will You See after an
Airbag Inflates? . . . . . . . . . . . . . . . 77
When Should an Airbag Inflate? . . . . . . . . . . . . . . . . . . . . . . . . 76
Where Are the Airbags? . . . . . . . . 74
Airbags
Adding Equipment to theVehicle . . . . . . . . . . . . . . . . . . . . . . . . 83
Passenger Status Indicator . . . 137
Readiness Light . . . . . . . . . . . . . . 136
Servicing Airbag-Equipped Vehicles . . . . . . . . . . . . . . . . . . . . . . . 83
System Check . . . . . . . . . . . . . . . . . . 72
Alarm Vehicle Security . . . . . . . . . . . . . . . . 37
Alert Lane Change . . . . . . . . . . . . . . . . . 274
Side Blind Zone (SBZA) . . . . . . 274
All-Season Tires . . . . . . . . . . . . . . . . 379
All-Terrain Tires . . . . . . . . . . . . . . . . . 381
Antilock Brake System (ABS) . . . 232 Warning Light . . . . . . . . . . . . . . . . . 141
Appearance Care Exterior . . . . . . . . . . . . . . . . . . . . . . . 429
Interior . . . . . . . . . . . . . . . . . . . . . . . . 435
GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/-
Mexico-13337776) - 2020 - CRC - 4/4/19
490 Index
Caution, Danger, and Warning . . . . 3
Center Console Storage . . . . . . . . 114
Center High-MountedStoplamp (CHMSL) and
Cargo Lamp . . . . . . . . . . . . . . . . . . . 369
Center Seat . . . . . . . . . . . . . . . . . . . . . 56
Chains, Tire . . . . . . . . . . . . . . . . . . . . 404
Charging Wireless . . . . . . . . . . . . . . . . . . . . . . 124
Charging System Light . . . . . . . . . 138
Check Engine Light (MalfunctionIndicator) . . . . . . . . . . . . . . . . . . . . 138
Ignition Transmission Lock . . . 363
Child Restraints Infants and Young Children . . . . . 87
Lower Anchors and Tethers
for Children . . . . . . . . . . . . . . . . . . . 92
Older Children . . . . . . . . . . . . . . . . . . 85
Securing . . . . . . . . . . . . 105, 108, 109
Systems . . . . . . . . . . . . . . . . . . . . . . . . 89
Circuit Breakers . . . . . . . . . . . . . . . . 370
Cleaning Exterior Care . . . . . . . . . . . . . . . . . 429
Interior Care . . . . . . . . . . . . . . . . . . 435
Climate Control Systems . . . . . . . 177 Air Conditioning . . . . . . . . . . . . . . 177
Dual Automatic . . . . . . . . . . . . . . . 179 Climate Control Systems (cont'd)
Heating . . . . . . . . . . . . . . . . . . . . . . . 177
Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . 121
Cluster, Instrument . . . . . . . . . . . . . 127
Collision Damage Repair . . . . . . . 470
Compartments Storage . . . . . . . . . . . . . . . . . . . . . . . .113
Compass . . . . . . . . . . . . . . . . . . . . . . . 121
Connected Services Connections . . . . . . . . . . . . . . . . . . 486
Diagnostics . . . . . . . . . . . . . . . . . . . 487
Navigation . . . . . . . . . . . . . . . . . . . . 485
Connections Connected Services . . . . . . . . . . 486
Control Hill Descent . . . . . . . . . . . . . . . . . . 237
Traction and ElectronicStability . . . . . . . . . . . . . . . . . . . . . 235
Control Light Hill Descent . . . . . . . . . . . . . . . . . . 142
Control of a Vehicle . . . . . . . . . . . . . 188
Convex Mirrors . . . . . . . . . . . . . . . . . . 40
Coolant Engine Temperature Gauge . . 134
Engine TemperatureWarning Light . . . . . . . . . . . . . . . 145
Cooling . . . . . . . . . . . . . . . . . . . . 177, 179
Cooling System . . . . . . . . . . . . . . . . . 346 Courtesy Transportation
Program . . . . . . . . . . . . . . . . . . . . . . . 469
Cruise Control . . . . . . . . . . . . . . . . . . 243 Light . . . . . . . . . . . . . . . . . . . . . . . . . . 147
Cruise Control, Adaptive . . . . . . . . 245
Cupholders . . . . . . . . . . . . . . . . . . . . . 113
Customer Assistance . . . . . . . . . . . 466 Offices . . . . . . . . . . . . . . . . . . . . . . . . 465
Text Telephone (TTY)Users . . . . . . . . . . . . . . . . . . . . . . . 466
Customer Information
Publications OrderingInformation . . . . . . . . . . . . . . . . . . 472
Customer Satisfaction Procedure . . . . . . . . . . . . . . . . . . . . . 463
Cybersecurity . . . . . . . . . . . . . . . . . . . 475
D
Damage Repair, Collision . . . . . . . 470
Danger, Warning, and Caution . . . . 3
Data Collection
Infotainment System . . . . . . . . . . 476
OnStar . . . . . . . . . . . . . . . . . . . . . . . 476
Data Recorders, Event . . . . . . . . . 475
Daytime Running Lamps (DRL) . . . . . . . . . . . . . . . . . . 168
Defensive Driving . . . . . . . . . . . . . . . 187
Delayed Locking . . . . . . . . . . . . . . . . . 26