GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13337776) - 2020 - CRC - 4/10/19
Vehicle Care 355
Adding Washer Fluid
The vehicle has a low washer fluid
message on the DIC that comes on
when the washer fluid is low. The
message is displayed for
15 seconds at the start of each
ignition cycle. When the WASHER
FLUID LOW ADD FLUID message
displays, washer fluid will need to
be added to the windshield washer
fluid reservoir.
Open the cap with the washer
symbol on it. Add washer fluid until
the tank is full. SeeEngine
Compartment Overview 0332 for
reservoir location.
Caution
. Do not use washer fluid that
contains any type of water
repellent coating. This can
cause the wiper blades to
chatter or skip.
. Do not use engine coolant
(antifreeze) in the
windshield washer. It can
damage the windshield
washer system and paint.
. Do not mix water with
ready-to-use washer fluid.
Water can cause the
solution to freeze and
damage the washer fluid
tank and other parts of the
washer system.
. When using concentrated
washer fluid, follow the
manufacturer instructions for
adding water.
. Fill the washer fluid tank
only three-quarters full when
it is very cold. This allows
(Continued)
Caution (Continued)
for fluid expansion if
freezing occurs, which could
damage the tank if it is
completely full.
Brakes
Disc brake pads have built-in wear
indicators that make a high-pitched
warning sound when the brake pads
are worn and new pads are needed.
The sound can come and go or be
heard all the time the vehicle is
moving, except when applying the
brake pedal firmly.
{Warning
The brake wear warning sound
means that soon the brakes will
not work well. That could lead to
a crash. When the brake wear
warning sound is heard, have the
vehicle serviced.
GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13337776) - 2020 - CRC - 4/10/19
356 Vehicle Care
Caution
Continuing to drive with worn-out
brake pads could result in costly
brake repair.
Some driving conditions or climates
can cause a brake squeal when the
brakes are first applied or lightly
applied. This does not mean
something is wrong with the brakes.
Properly torqued wheel nuts are
necessary to help prevent brake
pulsation. When tires are rotated,
inspect brake pads for wear and
evenly tighten wheel nuts in the
proper sequence to torque
specifications in Capacities and
Specifications 0459.
Brake linings should always be
replaced as complete axle sets.
Brake Pedal Travel
See your dealer if the brake pedal
does not return to normal height,
or if there is a rapid increase in
pedal travel. This could be a sign
that brake service may be required.
Replacing Brake System Parts
Always replace brake system parts
with new, approved replacement
parts. If this is not done, the brakes
may not work properly. The braking
performance expected can change
in many other ways if the wrong
replacement brake parts are
installed or parts are improperly
installed.
Brake Pad Life System
When to Change Brake Pads
This vehicle has a system that
estimates the remaining life of the
front and rear brake pads. Brake
pad life is displayed in the Driver
Information Center (DIC), along with
a percentage for each axle. The
system must be reset every time the
brake pads are changed.
When the system has determined
that the brake pads need to be
replaced, a message will display,
which may include mileage
remaining. Brake pads should always be
replaced as complete axle sets.
How to Reset the Brake Pad
Life System
The system will automatically detect
when significantly worn brake pads
are replaced. When the ignition is
turned on after new pads and wear
sensors are installed, a message
will display. Follow the prompts to
reset the system.
The brake pad life system can also
be manually reset:
1. Display Brake Pad Life on the DIC. See Driver Information
Center (DIC) (Base Level)
0 148 or
Driver Information Center (DIC)
(Midlevel and Uplevel) 0149.
2. Press the thumbwheel or the trip odometer reset stem if the
vehicle does not have DIC
buttons. Select front or rear
pads as appropriate.
3. Select YES on the confirmation message, or press the trip
odometer reset stem on a base
GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13337776) - 2020 - CRC - 4/10/19
Vehicle Care 357
level DIC. Repeat for pads on
the other axle if they were also
replaced.
How to Disable the Brake Pad
Life System
The brake pad life system can be
turned off. This may be necessary if
aftermarket brake pads without wear
sensors are installed. When the
system is turned off, the front and
rear brake pad life percentages will
not display. However, the built-in
wear indicators that make a
high-pitched warning sound when
the brake pads are worn can still
determine when the pads should be
replaced. SeeBrakes0355.
To turn off the brake pad life system: 1. Display Brake Pad Life on the DIC. See Driver Information
Center (DIC) (Base Level)
0 148 or
Driver Information Center (DIC)
(Midlevel and Uplevel) 0149.
2. Select DISABLE. To turn the brake pad life system
back on, follow the above steps but
select ENABLE in Step 2.
Brake Fluid
The brake master cylinder reservoir
is filled with GM approved DOT 4
(1500) or DOT 3 (2500/3500) brake
fluid as indicated on the reservoir
cap. See
Engine Compartment
Overview 0332 for the location of
the reservoir.
Checking Brake Fluid
With the vehicle in P (Park) on a
level surface, the brake fluid level
should be between the minimum
and maximum marks on the brake
fluid reservoir.
There are only two reasons why the
brake fluid level in the reservoir may
go down: .
Normal brake lining wear. When
new linings are installed, the
fluid level goes back up.
. A fluid leak in the brake
hydraulic system. Have the
brake hydraulic system fixed.
With a leak, the brakes will not
work well.
Always clean the brake fluid
reservoir cap and the area around
the cap before removing it.
Do not top off the brake fluid.
Adding fluid does not correct a leak.
If fluid is added when the linings are
worn, there will be too much fluid
when new brake linings are
installed. Add or remove fluid, as
necessary, only when work is done
on the brake hydraulic system.
{Warning
If too much brake fluid is added, it
can spill on the engine and burn,
if the engine is hot enough. You
or others could be burned, and
the vehicle could be damaged. (Continued)
GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13337776) - 2020 - CRC - 4/10/19
Vehicle Care 401
Winter tires with the same speed
rating as the original equipment
tires may not be available for H,
V, W, Y and ZR speed rated
tires. Never exceed the winter
tires’maximum speed capability
when using winter tires with a
lower speed rating.
If the vehicle tires must be
replaced with a tire that does not
have a TPC Spec number, make
sure they are the same size,
load range, speed rating, and
construction (radial) as the
original tires.
Vehicles that have a tire
pressure monitoring system
could give an inaccurate
low-pressure warning if non-TPC
Spec rated tires are installed.
See Tire Pressure Monitor
System 0389.
The Tire and Loading
Information label indicates the
original equipment tires on the vehicle. See
Vehicle Load Limits
0 200 for the label location and
more information about the Tire
and Loading Information label.
Different Size Tires and
Wheels
If wheels or tires are installed that
are a different size than the original
equipment wheels and tires, vehicle
performance, including its braking,
ride and handling characteristics,
stability, and resistance to rollover
may be affected. If the vehicle has
electronic systems such as antilock
brakes, rollover airbags, traction
control, electronic stability control,
or All-Wheel Drive, the performance
of these systems can also be
affected.
{Warning
If different sized wheels are used,
there may not be an acceptable
level of performance and safety if
tires not recommended for those
(Continued)
Warning (Continued)
wheels are selected. This
increases the chance of a crash
and serious injury. Only use GM
specific wheel and tire systems
developed for the vehicle, and
have them properly installed by a
GM certified technician.
See Buying New Tires 0399 and
Accessories and Modifications
0 329.
Uniform Tire Quality
Grading
The following information relates
to the system developed by the
United States National Highway
Traffic Safety Administration
(NHTSA), which grades tires by
treadwear, traction, and
temperature performance. This
applies only to vehicles sold in
the United States. The grades
are molded on the sidewalls of
most passenger car tires. The
GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13337776) - 2020 - CRC - 4/10/19
404 Vehicle Care
Caution
The wrong wheel can also cause
problems with bearing life, brake
cooling, speedometer or
odometer calibration, headlamp
aim, bumper height, vehicle
ground clearance, and tire or tire
chain clearance to the body and
chassis.
Whenever a wheel, wheel bolt,
or wheel nut is replaced on a dual
wheel setup, check the wheel nut
torque after 160,1 600, and
10 000 km (100,1,000, and
6,000 mi) of driving. For proper
torque, see “Wheel Nut Torque”
under Capacities and Specifications
0 459.
See If a Tire Goes Flat 0405 for
more information. Used Replacement Wheels{Warning
Replacing a wheel with a used
one is dangerous. How it has
been used or how far it has been
driven may be unknown. It could
fail suddenly and cause a crash.
When replacing wheels, use a
new GM original equipment
wheel.
Tire Chains
{Warning
If the vehicle has LT275/65R18,
275/60R20, LT275/65R20, or 275/
50R22 size tires, do not use tire
chains. If the vehicle is a 1500
Series with LT265/70R17 size
tires, do not use tire chains. They
can damage the vehicle because
there is not enough clearance.
Tire chains used on a vehicle
(Continued)
Warning (Continued)
without the proper amount of
clearance can cause damage to
the brakes, suspension, or other
vehicle parts. The area damaged
by the tire chains could cause you
to lose control of the vehicle, and
you or others may be injured in a
crash.
Use another type of traction
device only if its manufacturer
recommends it for use on the
vehicle's tire size combination
and road conditions. Follow that
manufacturer's instructions. To
help avoid damage to the vehicle,
drive slowly, readjust, or remove
the device if it is contacting the
vehicle, and do not spin the
vehicle's wheels.
If you do find traction devices that
will fit, install them on the rear
tires.
GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13337776) - 2020 - CRC - 4/4/19
440 Service and Maintenance
Service and
Maintenance
General Information
General Information . . . . . . . . . . 440
Maintenance Schedule
Maintenance Schedule . . . . . . . 442
Special Application Services
Special ApplicationServices . . . . . . . . . . . . . . . . . . . . 449
Additional Maintenance
and Care
Additional Maintenanceand Care . . . . . . . . . . . . . . . . . . . . 450
Recommended Fluids,
Lubricants, and Parts
Recommended Fluids andLubricants . . . . . . . . . . . . . . . . . . . 453
Maintenance Replacement Parts . . . . . . . . . . . . . . . . . . . . . . . . 455
Maintenance Records
Maintenance Records . . . . . . . . 457
General Information
This maintenance section applies to
vehicles with a gasoline engine. For
diesel engine vehicles, see
"Maintenance Schedule" in the
Duramax diesel supplement.
Your vehicle is an important
investment. This section describes
the required maintenance for the
vehicle. Follow this schedule to help
protect against major repair
expenses resulting from neglect or
inadequate maintenance. It may
also help to maintain the value of
the vehicle if it is sold. It is the
responsibility of the owner to have
all required maintenance performed.
Your dealer has trained technicians
who can perform required
maintenance using genuine
replacement parts. They have
up-to-date tools and equipment for
fast and accurate diagnostics. Many
dealers have extended evening and
Saturday hours, courtesy
transportation, and online
scheduling to assist with service
needs. Your dealer recognizes the
importance of providing
competitively priced maintenance
and repair services. With trained
technicians, the dealer is the place
for routine maintenance such as oil
changes and tire rotations and
additional maintenance items like
tires, brakes, batteries, and wiper
blades.
Caution
Damage caused by improper
maintenance can lead to costly
repairs and may not be covered
by the vehicle warranty.
Maintenance intervals, checks,
inspections, recommended fluids,
and lubricants are important to
keep the vehicle in good working
condition.
Do not have chemical flushes that
are not approved by GM
performed on the vehicle. The
use of flushes, solvents, cleaners,
or lubricants that are not
(Continued)
GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13337776) - 2020 - CRC - 4/4/19
450 Service and Maintenance
Additional
Maintenance and Care
Your vehicle is an important
investment and caring for it properly
may help to avoid future costly
repairs. To maintain vehicle
performance, additional
maintenance services may be
required.
It is recommended that your dealer
perform these services—their
trained dealer technicians know
your vehicle best. Your dealer can
also perform a thorough
assessment with a multi-point
inspection to recommend when your
vehicle may need attention.
The following list is intended to
explain the services and conditions
to look for that may indicate
services are required.
Battery
The 12-volt battery supplies power
to start the engine and operate any
additional electrical accessories. .
To avoid break-down or failure to
start the vehicle, maintain a
battery with full cranking power.
. Trained dealer technicians have
the diagnostic equipment to test
the battery and ensure that the
connections and cables are
corrosion-free.
Belts
. Belts may need replacing if they
squeak or show signs of
cracking or splitting.
. Trained dealer technicians have
access to tools and equipment
to inspect the belts and
recommend adjustment or
replacement when necessary.
Brakes
Brakes stop the vehicle and are
crucial to safe driving.
. Signs of brake wear may include
chirping, grinding, or squealing
noises, or difficulty stopping. .
Trained dealer technicians have
access to tools and equipment
to inspect the brakes and
recommend quality parts
engineered for the vehicle.
Fluids
Proper fluid levels and approved
fluids protect the vehicle’s systems
and components. See
Recommended Fluids and
Lubricants 0453 for GM approved
fluids.
. Engine oil and windshield
washer fluid levels should be
checked at every fuel fill.
. Instrument cluster lights may
come on to indicate that fluids
may be low and need to be
filled.
Hoses
Hoses transport fluids and should
be regularly inspected to ensure
that there are no cracks or leaks.
With a multi-point inspection, your
dealer can inspect the hoses and
advise if replacement is needed.
GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13337776) - 2020 - CRC - 4/4/19
472 Customer Information
original GM parts. Remember,
recycled parts will not be covered by
the GM vehicle warranty.
Insurance pays the bill for the repair,
but you must live with the repair.
Depending on your policy limits,
your insurance company may
initially value the repair using
aftermarket parts. Discuss this with
the repair professional, and insist on
Genuine GM parts. Remember,
if the vehicle is leased, you may be
obligated to have the vehicle
repaired with Genuine GM parts,
even if your insurance coverage
does not pay the full cost.
If another party's insurance
company is paying for the repairs,
you are not obligated to accept a
repair valuation based on that
insurance company's collision policy
repair limits, as you have no
contractual limits with that company.
In such cases, you can have control
of the repair and parts choices as
long as the cost stays within
reasonable limits.Publication Ordering
Information
Service Manuals
Service manuals have the diagnosis
and repair information on the
engine, transmission, axle,
suspension, brakes, electrical
system, steering system, body, etc.
Customer Literature
Owner’s manuals are written
specifically for owners and are
intended to provide basic
operational information about the
vehicle. The owner ’s manual
includes the Maintenance Schedule
for all models.
Customer literature publications
available for purchase include
owner ’s manuals, warranty
manuals, infotainment manuals, and
portfolios. Portfolios include an
owner ’s manual, warranty manual,
infotainment manual, if applicable,
and zip lock bag or pouch.
Current and Past Models
Service manuals and customer
literature are available for many
current and past model year GM
vehicles.
To order, call 1-800-551-4123
Monday–Friday, 8:00 a.m.–6:00 p.m.
eastern time
For credit card orders only (VISA,
MasterCard, or Discover), see
Helm, Inc. at: www.helminc.com.
To order by mail, write to:
Helm, Incorporated
Attention: Customer Service
47911 Halyard Drive
Plymouth, MI 48170
Make checks payable in U.S. funds.
Radio Frequency
Statement
This vehicle has systems that
operate on a radio frequency that
complies with Part 15/Part 18 of the
Federal Communications
Commission (FCC) rules and with