
GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13337776) - 2020 - CRC - 4/10/19
428 Vehicle Care
light in the instrument cluster
will stop flashing and stay lit.
SeeFour-Wheel-Drive Light
0 142.
8. Start the engine. Check that the vehicle is in 2
m
(Two-Wheel Drive High) by
starting the engine and shifting
the transmission to D (Drive)
and then to R (Reverse). There
should be movement of the
vehicle while shifting.
9. Shift the transmission to P (Park) and turn off the
ignition.
10. Release the parking brake and remove the wheel blocks.
11. Reset any lost presets. The outside temperature
display will default to 0 °C (32 °
F) but will reset with normal
usage.
Dolly TowingCaution
Do not tow this vehicle with two
wheels on the ground, or vehicle
damage could occur. This
damage would not be covered by
the vehicle warranty.
Dolly towing this vehicle is not
allowed with either the front or the
rear tires on the ground for
two-wheel drive or four-wheel drive,
regardless of transfer case.

GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13337776) - 2020 - CRC - 4/4/19
444 Service and Maintenance
fittings, lubricate the suspension
and steering components every
other oil change for normal
usage and every oil change for
severe usage.
. Inspect power steering for
proper attachment, connections,
binding, leaks, cracks,
chafing, etc.
. Visually inspect drive shafts for
excessive wear, lubricant leaks
or damage including: tube dents,
cracks, constant velocity joint or
universal joint looseness,
cracked or missing boots, loose
or missing boot clamps, center
bearing excessive looseness,
missing or loose fasteners.
. Check restraint system
components. See Safety System
Check 071.
. Visually inspect fuel system for
damage or leaks.
. Visually inspect exhaust system
and nearby heat shields for
loose or damaged parts. .
Lubricate body components. See
Exterior Care 0429.
. Check starter switch. See Starter
Switch Check 0363.
. Check automatic transmission
shift lock control function. See
Automatic Transmission Shift
Lock Control Function Check
0363.
. Check ignition transmission lock.
See Ignition Transmission Lock
Check 0363.
. Check parking brake and
automatic transmission park
mechanism. See Park Brake and
P (Park) Mechanism Check
0 364.
. Check accelerator pedal for
damage, high effort, or binding.
Replace if needed.
. Visually inspect gas strut for
signs of wear, cracks, or other
damage. Check the hold open
ability of the strut. If the hold
open is low, service the gas
strut. See Gas Strut(s) 0365. .
Inspect sunroof track and seal,
if equipped. See Sunroof051.
. Verify spare tire key lock
operation and lubricate as
needed. See Tire Changing
0 407.
. Visually inspect the spare tire to
ensure that it is tightly stowed
under the vehicle. Push, pull,
and try to turn the tire. If the
spare tire moves, tighten as
necessary. See Tire Changing
0 407.

GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13337776) - 2020 - CRC - 4/4/19
OnStar 479
Security
If equipped, OnStar provides these
services:
.With Stolen Vehicle Assistance,
OnStar Advisors can use GPS to
pinpoint the vehicle and help
authorities quickly recover it.
. With Remote Ignition Block,
if equipped, OnStar can block
the engine from being restarted.
. With Stolen Vehicle Slowdown,
if equipped, OnStar can work
with law enforcement to
gradually slow the vehicle down.
Theft Alarm Notification
If equipped, if the doors are locked
and the vehicle alarm sounds, a
notification by text, e-mail, or phone
call will be sent. If the vehicle is
stolen, an OnStar Advisor can work
with authorities to recover the
vehicle.
OnStar Additional
Information
In-Vehicle Audio Messages
Audio messages may play important
information at the following times:
.Prior to vehicle purchase. Press
Qto set up an account.
. After change in ownership and
at 90 days.
Transferring Service
PressQto request account transfer
eligibility information. The Advisor
can cancel or change account
information.
Selling/Transferring the
Vehicle
Call 1-888-4ONSTAR
(1-888-466-7827) immediately to
terminate your OnStar or connected
services if the vehicle is disposed
of, sold, transferred, or if the
lease ends.
Reactivation for Subsequent
Owners
PressQand follow the prompts to
speak to an Advisor as soon as
possible. The Advisor will update
vehicle records and explain OnStar
or connected service options.
How OnStar Service Works
Automatic Crash Response,
Emergency Services, Crisis Assist,
Stolen Vehicle Assistance, Remote
Services, and Roadside Assistance
are available on most vehicles. Not
all OnStar services are available
everywhere or on all vehicles. For
more information, a full description
of OnStar services, system
limitations, and OnStar User Terms,
Privacy Statement, and Software
Terms:
. Call 1-888-4ONSTAR
(1-888-466-7827).
. See www.onstar.com (U.S.).
. See www.onstar.ca (Canada).
. Call TTY 1-877-248-2080.

GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13337776) - 2020 - CRC - 4/4/19
OnStar 481
Languages
The vehicle can be programmed to
respond in multiple languages.
Press
Qand ask for an Advisor.
Advisors are available in English,
Spanish, and French. Available
languages may vary by country.
Potential Issues
OnStar cannot perform Remote
Door Unlock or Stolen Vehicle
Assistance after the vehicle has
been off continuously for 10 days
without an ignition cycle. If the
vehicle has not been started for
10 days, OnStar can contact
Roadside Assistance or a locksmith
to help gain access to the vehicle.
Global Positioning
System (GPS)
. Obstruction of the GPS can
occur in a large city with tall
buildings; in parking garages;
around airports; in tunnels and
underpasses; or in an area with
very dense trees. If GPS signals
are not available, the OnStar
system should still operate to call OnStar. However, OnStar
could have difficulty identifying
the exact location.
. In emergency situations, OnStar
can use the last stored GPS
location to send to emergency
responders.
A temporary loss of GPS can cause
loss of the ability to send a
Turn-by-Turn Navigation route. The
Advisor may give a verbal route or
may ask for a call back after the
vehicle is driven into an open area.
Cellular and GPS Antennas
Cellular reception is required for
OnStar to send remote signals to
the vehicle. Do not place items over
or near the antenna to prevent
blocking cellular and GPS signal
reception.
Unable to Connect to OnStar
Message
If there is limited cellular coverage
or the cellular network has reached
maximum capacity, this message may come on. Press
Qto try the
call again or try again after driving a
few miles into another cellular area.
Vehicle and Power Issues
OnStar services require a vehicle
electrical system, wireless service,
and GPS satellite technologies to be
available and operating for features
to function properly. These systems
may not operate if the battery is
discharged or disconnected.
Add-on Electrical Equipment
The OnStar system is integrated
into the electrical architecture of the
vehicle. Do not add any electrical
equipment. See Add-On Electrical
Equipment 0322. Added electrical
equipment may interfere with the
operation of the OnStar system and
cause it to not operate.
Vehicle Software Updates
OnStar or GM may remotely deliver
software updates or changes to the
vehicle without further notice or
consent. These updates or changes
may enhance or maintain safety,

GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/-
Mexico-13337776) - 2020 - CRC - 4/4/19
490 Index
Caution, Danger, and Warning . . . . 3
Center Console Storage . . . . . . . . 114
Center High-MountedStoplamp (CHMSL) and
Cargo Lamp . . . . . . . . . . . . . . . . . . . 369
Center Seat . . . . . . . . . . . . . . . . . . . . . 56
Chains, Tire . . . . . . . . . . . . . . . . . . . . 404
Charging Wireless . . . . . . . . . . . . . . . . . . . . . . 124
Charging System Light . . . . . . . . . 138
Check Engine Light (MalfunctionIndicator) . . . . . . . . . . . . . . . . . . . . 138
Ignition Transmission Lock . . . 363
Child Restraints Infants and Young Children . . . . . 87
Lower Anchors and Tethers
for Children . . . . . . . . . . . . . . . . . . . 92
Older Children . . . . . . . . . . . . . . . . . . 85
Securing . . . . . . . . . . . . 105, 108, 109
Systems . . . . . . . . . . . . . . . . . . . . . . . . 89
Circuit Breakers . . . . . . . . . . . . . . . . 370
Cleaning Exterior Care . . . . . . . . . . . . . . . . . 429
Interior Care . . . . . . . . . . . . . . . . . . 435
Climate Control Systems . . . . . . . 177 Air Conditioning . . . . . . . . . . . . . . 177
Dual Automatic . . . . . . . . . . . . . . . 179 Climate Control Systems (cont'd)
Heating . . . . . . . . . . . . . . . . . . . . . . . 177
Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . 121
Cluster, Instrument . . . . . . . . . . . . . 127
Collision Damage Repair . . . . . . . 470
Compartments Storage . . . . . . . . . . . . . . . . . . . . . . . .113
Compass . . . . . . . . . . . . . . . . . . . . . . . 121
Connected Services Connections . . . . . . . . . . . . . . . . . . 486
Diagnostics . . . . . . . . . . . . . . . . . . . 487
Navigation . . . . . . . . . . . . . . . . . . . . 485
Connections Connected Services . . . . . . . . . . 486
Control Hill Descent . . . . . . . . . . . . . . . . . . 237
Traction and ElectronicStability . . . . . . . . . . . . . . . . . . . . . 235
Control Light Hill Descent . . . . . . . . . . . . . . . . . . 142
Control of a Vehicle . . . . . . . . . . . . . 188
Convex Mirrors . . . . . . . . . . . . . . . . . . 40
Coolant Engine Temperature Gauge . . 134
Engine TemperatureWarning Light . . . . . . . . . . . . . . . 145
Cooling . . . . . . . . . . . . . . . . . . . . 177, 179
Cooling System . . . . . . . . . . . . . . . . . 346 Courtesy Transportation
Program . . . . . . . . . . . . . . . . . . . . . . . 469
Cruise Control . . . . . . . . . . . . . . . . . . 243 Light . . . . . . . . . . . . . . . . . . . . . . . . . . 147
Cruise Control, Adaptive . . . . . . . . 245
Cupholders . . . . . . . . . . . . . . . . . . . . . 113
Customer Assistance . . . . . . . . . . . 466 Offices . . . . . . . . . . . . . . . . . . . . . . . . 465
Text Telephone (TTY)Users . . . . . . . . . . . . . . . . . . . . . . . 466
Customer Information
Publications OrderingInformation . . . . . . . . . . . . . . . . . . 472
Customer Satisfaction Procedure . . . . . . . . . . . . . . . . . . . . . 463
Cybersecurity . . . . . . . . . . . . . . . . . . . 475
D
Damage Repair, Collision . . . . . . . 470
Danger, Warning, and Caution . . . . 3
Data Collection
Infotainment System . . . . . . . . . . 476
OnStar . . . . . . . . . . . . . . . . . . . . . . . 476
Data Recorders, Event . . . . . . . . . 475
Daytime Running Lamps (DRL) . . . . . . . . . . . . . . . . . . 168
Defensive Driving . . . . . . . . . . . . . . . 187
Delayed Locking . . . . . . . . . . . . . . . . . 26

GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/-
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Index 493
Glove Box . . . . . . . . . . . . . . . . . . . . . . 113
GM Mobility ReimbursementProgram . . . . . . . . . . . . . . . . . . . . . . . 466
H
Halogen Bulbs . . . . . . . . . . . . . . . . . . 367
Hazard Warning Flashers . . . . . . . 169
Head Restraints . . . . . . . . . . . . . . . . . 54
Head-up Display . . . . . . . . . . . . . . . . 152
HeadlampsAiming . . . . . . . . . . . . . . . . . . . . . . . . 366
Automatic . . . . . . . . . . . . . . . . . . . . . 168
Bulb Replacement . . . . . . . . . . . . 367
Daytime RunningLamps (DRL) . . . . . . . . . . . . . . . . 168
Flash-to-Pass . . . . . . . . . . . . . . . . . 168
Headlamps, Front Turn Signal, Sidemarker, and
Parking Lamps . . . . . . . . . . . . . . 367
High-Beam On Light . . . . . . . . . . 147
High/Low Beam Changer . . . . . 167
Lamps On Reminder . . . . . . . . . 147
Heated Rear Seats . . . . . . . . . . . . . . . . . . . . . 64
Steering Wheel . . . . . . . . . . . . . . . 120
Heated and Ventilated Front
Seats . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Heated Mirrors . . . . . . . . . . . . . . . . . . . 44 Heater
Engine . . . . . . . . . . . . . . . . . . . . . . . . 215
Heating . . . . . . . . . . . . . . . . . . . . 177, 179
High-Beam On Light . . . . . . . . . . . . 147
High-Speed Operation . . . . . . . . . . 389
Hill and Mountain Roads . . . . . . . . 197
Hill Descent Control (HDC) . . . . . 237
Hill Descent Control Light . . . . . . . 142
Hill Start Assist (HSA) . . . . . . . . . . 235
Hood . . . . . . . . . . . . . . . . . . . . . . . . . . . 330
Horn . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120
How to Wear Seat Belts Properly . . . . . . . . . . . . . . . . . . . . . . . . 66
HVAC . . . . . . . . . . . . . . . . . . . . . . 177, 179
I
Ignition Positions . . . . . . . . . . 208, 210
Ignition Transmission Lock Check . . . . . . . . . . . . . . . . . . . . . . . . . 363
Immobilizer . . . . . . . . . . . . . . . . . . . . . . 39
Indicator Pedestrian Ahead . . . . . . . . . . . . 143
Vehicle Ahead . . . . . . . . . . . . . . . . 143
Infants and Young Children, Restraints . . . . . . . . . . . . . . . . . . . . . . 87
Information
Publication Ordering . . . . . . . . . . 472
Infotainment . . . . . . . . . . . . . . . . . . . . 176 Infotainment System . . . . . . . . . . . . 476
Instrument Cluster . . . . . . . . . . . . . . 127
Instrument Panel Overview . . . . . . . 5
Interior Rearview Mirrors . . . . . . . . . 46
Introduction . . . . . . . . . . . . . . . . . . . . . . . 2
J
Jump Starting - North
America . . . . . . . . . . . . . . . . . . . . . . . 419
K
Keyless EntryRemote (RKE) System . . . . . 13, 15
Keys . . . . . . . . . . . . . . . . . . . . . . . . . . .9, 12
L
Labeling, Tire Sidewall . . . . . . . . . . 381
Lamps Daytime Running (DRL) . . . . . . 168
Dome . . . . . . . . . . . . . . . . . . . . . . . . . 172
Exterior Cargo . . . . . . . . . . . . . . . . 171
Exterior Controls . . . . . . . . . . . . . . 165
Exterior Lamps OffReminder . . . . . . . . . . . . . . . . . . . 167
Exterior Lighting Battery Saver . . . . . . . . . . . . . . . . . . . . . . . 174
License Plate . . . . . . . . . . . . . . . . . 369
Malfunction Indicator (Check Engine) . . . . . . . . . . . . . 138