GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13337776) - 2020 - CRC - 4/10/19
ContentsIntroduction . . . . . . . . . . . . . . . . . . . . . . 2
Keys, Doors, and Windows . . . . . . 9
Seats and Restraints . . . . . . . . . . . 53
Storage . . . . . . . . . . . . . . . . . . . . . . . 113
Instruments and Controls . . . . . . 118
Lighting . . . . . . . . . . . . . . . . . . . . . . . 165
Infotainment System . . . . . . . . . . 176
Climate Controls . . . . . . . . . . . . . . 177
Driving and Operating . . . . . . . . . 185
Vehicle Care . . . . . . . . . . . . . . . . . . 327
Service and Maintenance . . . . . 440
Technical Data . . . . . . . . . . . . . . . . 458
Customer Information . . . . . . . . . 463
Reporting Safety Defects . . . . . . 473
OnStar . . . . . . . . . . . . . . . . . . . . . . . . 477
Connected Services . . . . . . . . . . . 485
Index . . . . . . . . . . . . . . . . . . . . 488
GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13337776) - 2020 - CRC - 4/4/19
118 Instruments and Controls
Instruments and
Controls
Controls
Steering Wheel Adjustment . . . 119
Steering Wheel Controls . . . . . . 120
Heated Steering Wheel . . . . . . . 120
Horn . . . . . . . . . . . . . . . . . . . . . . . . . . 120
Windshield Wiper/Washer . . . . 120
Compass . . . . . . . . . . . . . . . . . . . . . 121
Clock . . . . . . . . . . . . . . . . . . . . . . . . . 121
Power Outlets . . . . . . . . . . . . . . . . 122
Wireless Charging . . . . . . . . . . . . 124
Warning Lights, Gauges, and
Indicators
Warning Lights, Gauges, andIndicators . . . . . . . . . . . . . . . . . . . 126
Instrument Cluster . . . . . . . . . . . . 127
Speedometer . . . . . . . . . . . . . . . . . 131
Odometer . . . . . . . . . . . . . . . . . . . . . 132
Trip Odometer . . . . . . . . . . . . . . . . 132
Tachometer . . . . . . . . . . . . . . . . . . . 132
Fuel Gauge . . . . . . . . . . . . . . . . . . . 132
Engine Oil Pressure Gauge . . . . . . . . . . . . . . . . . . . . . . 133
Engine Coolant Temperature Gauge . . . . . . . . . . . . . . . . . . . . . . 134 Voltmeter Gauge . . . . . . . . . . . . . 135
Seat Belt Reminders . . . . . . . . . 136
Airbag Readiness Light . . . . . . . 136
Passenger Airbag Status
Indicator . . . . . . . . . . . . . . . . . . . . 137
Charging System Light . . . . . . . 138
Malfunction Indicator Lamp (Check Engine Light) . . . . . . . . 138
Brake System Warning Light . . . . . . . . . . . . . . . . . . . . . . . . 140
Electric Parking Brake Light . . . . . . . . . . . . . . . . . . . . . . . . 141
Service Electric Parking Brake Light . . . . . . . . . . . . . . . . . . . . . . . . 141
Antilock Brake System (ABS) Warning Light . . . . . . . . . . . . . . . 141
Four-Wheel-Drive Light . . . . . . . 142
Tow/Haul Mode Light . . . . . . . . . 142
Hill Descent Control Light . . . . 142
Lane Departure Warning (LDW) Light (2500/3500
Series) . . . . . . . . . . . . . . . . . . . . . . 142
Lane Keep Assist (LKA) Light (1500 Series) . . . . . . . . . . . . . . . 143
Vehicle Ahead Indicator . . . . . . 143
Pedestrian Ahead Indicator . . . 143
Traction Off Light . . . . . . . . . . . . . 143
Traction Control System (TCS)/ Electronic Stability Control
Light . . . . . . . . . . . . . . . . . . . . . . . . 144 Electronic Stability Control
(ESC) Off Light . . . . . . . . . . . . . . 144
Engine Coolant Temperature Warning Light . . . . . . . . . . . . . . . 145
Driver Mode Control Light . . . . 145
Tire Pressure Light . . . . . . . . . . . 145
Engine Oil Pressure Light
(Uplevel Cluster) . . . . . . . . . . . . 146
Low Fuel Warning Light . . . . . . 146
Security Light . . . . . . . . . . . . . . . . . 147
High-Beam On Light . . . . . . . . . . 147
Front Fog Lamp Light . . . . . . . . . 147
Lamps On Reminder . . . . . . . . . 147
Cruise Control Light . . . . . . . . . . 147
Door Ajar Light . . . . . . . . . . . . . . . 148
Information Displays
Driver Information Center (DIC) (Base Level) . . . . . . . . . . . . . . . . 148
Driver Information Center (DIC) (Midlevel and Uplevel) . . . . . . 149
Head-Up Display (HUD) . . . . . . 152
Vehicle Messages
Vehicle Messages . . . . . . . . . . . . 156
Engine Power Messages . . . . . 156
Vehicle Speed Messages . . . . . 156
Vehicle Personalization
Vehicle Personalization . . . . . . . 157
GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13337776) - 2020 - CRC - 4/4/19
Instruments and Controls 119
Universal Remote System
Universal Remote System . . . . 161
Universal Remote SystemProgramming . . . . . . . . . . . . . . . 161
Universal Remote System Operation . . . . . . . . . . . . . . . . . . . 164Controls
Steering Wheel
Adjustment
To adjust the steering wheel:
1. Pull the lever down.
2. Move the steering wheel up or down.
3. Pull the lever up to lock the steering wheel in place. Tilt and Telescoping Wheel
To adjust the tilt and telescoping
steering wheel, if equipped:
1. Pull the lever down.
2. Move the steering wheel up or down.
3. Pull or push the steering wheel closer or away from you.
4. Pull the lever up to lock the steering wheel in place.
Do not adjust the steering wheel
while driving.
GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13337776) - 2020 - CRC - 4/4/19
120 Instruments and Controls
Steering Wheel Controls
The infotainment system can be
operated by using the steering
wheel controls. See“Steering Wheel
Controls” in the infotainment
manual.
Heated Steering Wheel
(: If equipped, press to turn it on or
off. A light next to the button
displays when the feature is
turned on.
The steering wheel takes about
three minutes to start heating. Remote Start Heated Steering
Wheel
If equipped with remote start, the
heated steering wheel will turn on
automatically during a remote start
along with the heated seats when it
is cold outside. The heated steering
wheel indicator light may not
come on.
See
Heated and Ventilated Front
Seats 061.
Horn
To sound the horn, pressaon the
steering wheel.
Windshield Wiper/Washer
The windshield wiper control is on
the turn signal lever.
The windshield wipers are controlled
by turning the band with
Non it.
With the ignition on or in ACC/
ACCESSORY, turn the
Nband to
select the wiper speed.
HI : Use for fast wipes.
LO : Use for slow wipes.
3:Turn the band up for more
frequent intermittent wipes or down
for less frequent intermittent wipes.
OFF : Use to turn the wipers off.
1x : For a single wipe, briefly turn
the
Nband down. For several
wipes, hold the band down.
L: PressLon the windshield
wiper control to spray windshield
washer fluid and activate the wipers.
The wipers will continue until
Lis
released or the maximum wash time
is reached. When
Lis released,
additional wipes may occur
GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13337776) - 2020 - CRC - 4/4/19
Instruments and Controls 121
depending on how long the
windshield washer had been
activated. SeeWasher Fluid0354
for information on filling the
windshield washer fluid reservoir.
Clear snow and ice from the wiper
blades before using them. If frozen
to the windshield, carefully loosen or
thaw them. Damaged blades should
be replaced. See Wiper Blade
Replacement 0364.
Heavy snow or ice can overload the
wiper motor.
{Warning
In freezing weather, do not use
the washer until the windshield is
warmed. Otherwise the washer
fluid can form ice on the
windshield, blocking your vision.
{Warning
Before driving the vehicle, always
clear snow and ice from the hood,
windshield, roof, and rear of the
vehicle, including all lamps and
windows. Reduced visibility from
snow and ice buildup could lead
to a crash.
Wipe Parking
If the ignition is turned off while the
wipers are on LO, HI, or
3, they
will immediately stop.
If the windshield wiper control is ON
then moved to OFF before the driver
door is opened or within 10 minutes,
the wipers will restart and move to
the base of the windshield.
If the ignition is turned off while the
wipers are performing wipes due to
windshield washing, the wipers
continue to run until they reach the
base of the windshield.
Compass
The vehicle may have a compass
display on the Driver Information
Center (DIC). The compass receives
its heading and other information
from the Global Positioning
System (GPS) antenna, Electronic
Stability Control (ESC), and vehicle
speed information.
The compass system is designed to
operate for a certain number of
miles or degrees of turn before
needing a signal from the GPS
satellites. When the compass
display shows CAL, drive the
vehicle for a short distance in an
open area where it can receive a
GPS signal. The compass system
will automatically determine when a
GPS signal is restored and provide
a heading again.
Clock
The time and date for the clock can
be set using the infotainment
system. See “Time/Date”in
“System” under“Settings” in the
infotainment manual.
GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13337776) - 2020 - CRC - 4/4/19
122 Instruments and Controls
Power Outlets
Accessory power outlets can be
used to plug in electrical equipment,
such as a cell phone or MP3 player.
Rear of Front Center Console
The vehicle has one accessory
power outlet under the climate
control system and one accessory
power outlet on the rear of the
center console, if equipped, or on
the rear of the bench seat,
if equipped.
Lift the cover to access and replace
when not in use.
{Warning
Power is always supplied to the
outlets. Do not leave electrical
equipment plugged in when the
vehicle is not in use because the
vehicle could catch fire and cause
injury or death.
Caution
Leaving electrical equipment
plugged in for an extended period
of time while the vehicle is off will
drain the battery. Always unplug
electrical equipment when not in
use and do not plug in equipment
that exceeds the maximum
15 amp rating.
Certain power accessory plugs may
not be compatible with the
accessory power outlet and could
overload vehicle or adapter fuses.
If a problem is experienced, see
your dealer. When adding electrical equipment,
be sure to follow the proper
installation instructions included with
the equipment. See
Add-On
Electrical Equipment 0322.
Caution
Hanging heavy equipment from
the power outlet can cause
damage not covered by the
vehicle warranty. The power
outlets are designed for
accessory power plugs only, such
as cell phone charge cords.
Power Outlet 110/120-Volt
Alternating Current
If equipped, the vehicle has two
alternating current power outlets.
GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13337776) - 2020 - CRC - 4/4/19
Instruments and Controls 123
In Cab Power Outlet and DC/ACSwitchTruck Bed Power Outlet
When the ignition is on, power is
supplied to the outlets after the DC/
AC switch is pressed. A green
indicator light on the DC/AC switch
indicates when the DC/AC operation
is active. One power outlet can be
used with electrical equipment that
uses a maximum of 400 watts.
If both outlets are being used, 400
watts will be shared between the
outlets. Ensure that all connected
devices do not exceed 400 watts.
The power outlet can be turned off
by pressing the DC/AC switch. The
power outlet can be turned back on after 10 seconds, during which the
indicator light on the switch will
flash.
An indicator light on the outlet
illuminates when power is provided
to the outlet and no system fault is
detected. The outlets will not
operate when the ignition is off, the
DC/AC switch is not pressed, or the
plug is not fully seated into the
outlet.
If equipment is connected using
more than 400 watts or a system
fault is detected, a protection circuit
shuts off the power supply and the
indicator light turns off.
Do not use a power outlet with a
missing or damaged cover.
The power outlet is not designed for
the following, and may not work
properly if they are plugged in:
.
Equipment with high initial peak
wattage, such as
compressor-driven refrigerators
and electric power tools
GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13337776) - 2020 - CRC - 4/4/19
124 Instruments and Controls
.Other equipment requiring an
extremely stable power supply,
such as
microcomputer-controlled
electric blankets and touch
sensor lamps
. Medical equipment
Wireless Charging
The vehicle may have wireless
charging on the center console in
front of the cupholders. The system
operates at 145 kHz and wirelessly
charges one Qi compatible
smartphone. The power output of
the system is capable of charging at
a rate up to 3 amp (19.5 W) as
requested by the compatible
smartphone. See Radio Frequency
Statement 0472.
{Warning
Wireless charging can affect the
operation of an implanted
pacemaker or other medical
devices. If you have one, it is
(Continued)
Warning (Continued)
recommended to consult with
your doctor before using the
wireless charging system.
The vehicle must be on, in ACC/
ACCESSORY, or Retained
Accessory Power (RAP) must be
active. The wireless charging
feature may not correctly indicate
charging when the vehicle is in RAP.
See Retained Accessory Power
(RAP) 0217.
The operating temperature is −20 °C
(−4 °F) to 60 °C (140 °F) for the
charging system and 0 °C (32 °F) to
35 °C (95 °F) for the smartphone.
{Warning
Remove all objects from the
charging pad before charging
your compatible smartphone.
Objects, such as coins, keys,
rings, paper clips, or cards,
(Continued)
Warning (Continued)
between the smartphone and
charging pad will become very
hot. On the rare occasion that the
charging system does not detect
an object, and the object gets
wedged between the smartphone
and charger, remove the
smartphone and allow the object
to cool before removing it from
the charging pad, to prevent
burns.
To charge a compatible smartphone: