
GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13337776) - 2020 - CRC - 8/27/19
484 Connected Services
Connected
Services
Connected Services
Navigation . . . . . . . . . . . . . . . . . . . . 484
Connections . . . . . . . . . . . . . . . . . . 485
Diagnostics . . . . . . . . . . . . . . . . . . . 486
Connected Services
Navigation
Navigation requires a specific
OnStar or connected service plan.
Press
Qto receive Turn-by-Turn
directions or have them sent to the
vehicle’s navigation screen,
if equipped.
Turn-by-Turn Navigation
1. PressQto connect to an
Advisor.
2. Request directions to be downloaded to the vehicle.
3. Follow the voice-guided commands.
Using Voice Commands
During a Planned Route
Functionality of the Voice Command
button, if equipped, may vary by
vehicle and region. For some
vehicles, press
=to open the OnStar app on the infotainment
display. For other vehicles press
=
as follows.
Cancel Route
1. Press
=. System responds:
“OnStar ready,” then a tone.
2. Say “Cancel route.” System
responds: “Do you want to
cancel directions?”
3. Say “Yes.”System responds:
“OK, request completed, thank
you, goodbye.”
Route Preview
1. Press
=. System responds:
“OnStar ready,” then a tone.
2. Say “Route preview.” System
responds with the next three
maneuvers.
Repeat
1. Press
=. System responds:
“OnStar ready,” then a tone.

GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13337776) - 2020 - CRC - 8/27/19
Connected Services 485
2. Say“Repeat.” System
responds with the last direction
given, then responds with
“OnStar ready,” then a tone.
Get My Destination
1. Press
=. System responds:
“OnStar ready,” then a tone.
2. Say “Get my destination.”
System responds with the
address and distance to the
destination, then responds with
“OnStar ready,” then a tone.
Send Destination to Vehicle
Directions can be sent to the
vehicle’s navigation screen,
if equipped.
Press
Q, then ask the Advisor to
download directions to the vehicle’s
navigation system, if equipped. After
the call ends, the navigation screen
will provide prompts to begin driving
directions. Routes that are sent to
the navigation screen can only be
canceled through the navigation
system. See www.onstar.com (U.S.) or
www.onstar.ca (Canada).
Connections
The following services help with
staying connected.
For coverage maps, see
www.onstar.com (U.S.) or
www.onstar.ca (Canada).
Ensuring Security
.
Change the default passwords
for the Wi-Fi hotspot and
myGMC mobile application.
Make these passwords different
from each other and use a
combination of letters and
numbers to increase the
security.
. Change the default name of the
SSID (Service Set Identifier).
This is your network’s name that
is visible to other wireless
devices. Choose a unique name
and avoid family names or
vehicle descriptions. Wi-Fi Hotspot (If Equipped)
The vehicle may have a built-in
Wi-Fi hotspot that provides access
to the Internet and web content at
4G LTE speed. Up to seven mobile
devices can be connected. A data
plan is required. Use the in-vehicle
controls only when it is safe to
do so.
1. To retrieve Wi-Fi hotspot information, press
=to open
the OnStar app on the
infotainment display, then
select Wi-Fi Hotspot. On some
vehicles, touch Wi-Fi or Wi-Fi
Settings on the screen.
2. The Wi-Fi settings will display the Wi-Fi hotspot name (SSID),
password, and on some
vehicles, the connection type
(no Internet connection, 3G,
4G, 4G LTE), and signal quality
(poor, good, excellent).
3. To change the SSID or password, press
Qor call
1-888-4ONSTAR to connect
with an Advisor. On some

GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/-
Mexico-13337776) - 2020 - CRC - 8/27/19
Index 489
Caution, Danger, and Warning . . . . 3
Center Console Storage . . . . . . . . 113
Center High-MountedStoplamp (CHMSL) and
Cargo Lamp . . . . . . . . . . . . . . . . . . . 369
Center Seat . . . . . . . . . . . . . . . . . . . . . 55
Chains, Tire . . . . . . . . . . . . . . . . . . . . 404
Charging Wireless . . . . . . . . . . . . . . . . . . . . . . 122
Charging System Light . . . . . . . . . 137
Check Engine Light (MalfunctionIndicator) . . . . . . . . . . . . . . . . . . . . 137
Ignition Transmission Lock . . . 363
Child Restraints Infants and Young Children . . . . . 86
Lower Anchors and Tethers
for Children . . . . . . . . . . . . . . . . . . . 91
Older Children . . . . . . . . . . . . . . . . . . 84
Securing . . . . . . . . . . . . 104, 107, 108
Systems . . . . . . . . . . . . . . . . . . . . . . . . 88
Circuit Breakers . . . . . . . . . . . . . . . . 370
Cleaning Exterior Care . . . . . . . . . . . . . . . . . 429
Interior Care . . . . . . . . . . . . . . . . . . 435
Climate Control Systems . . . . . . . 177 Air Conditioning . . . . . . . . . . . . . . 177
Dual Automatic . . . . . . . . . . . . . . . 179 Climate Control Systems (cont'd)
Heating . . . . . . . . . . . . . . . . . . . . . . . 177
Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . 120
Cluster, Instrument . . . . . . . . . . . . . 126
Collision Damage Repair . . . . . . . 469
Compartments Storage . . . . . . . . . . . . . . . . . . . . . . . .112
Compass . . . . . . . . . . . . . . . . . . . . . . . 120
Connected Services Connections . . . . . . . . . . . . . . . . . . 485
Diagnostics . . . . . . . . . . . . . . . . . . . 486
Navigation . . . . . . . . . . . . . . . . . . . . 484
Connections Connected Services . . . . . . . . . . 485
Control Hill Descent . . . . . . . . . . . . . . . . . . 237
Traction and ElectronicStability . . . . . . . . . . . . . . . . . . . . . 235
Control Light Hill Descent . . . . . . . . . . . . . . . . . . 141
Control of a Vehicle . . . . . . . . . . . . . 188
Convex Mirrors . . . . . . . . . . . . . . . . . . 39
Coolant Engine Temperature Gauge . . 133
Engine TemperatureWarning Light . . . . . . . . . . . . . . . 144
Cooling . . . . . . . . . . . . . . . . . . . . 177, 179
Cooling System . . . . . . . . . . . . . . . . . 346 Courtesy Transportation
Program . . . . . . . . . . . . . . . . . . . . . . . 468
Cruise Control . . . . . . . . . . . . . . . . . . 243 Light . . . . . . . . . . . . . . . . . . . . . . . . . . 146
Cruise Control, Adaptive . . . . . . . . 245
Cupholders . . . . . . . . . . . . . . . . . . . . . 112
Customer Assistance . . . . . . . . . . . 465 Offices . . . . . . . . . . . . . . . . . . . . . . . . 464
Text Telephone (TTY)Users . . . . . . . . . . . . . . . . . . . . . . . 465
Customer Information
Publications OrderingInformation . . . . . . . . . . . . . . . . . . 471
Customer Satisfaction Procedure . . . . . . . . . . . . . . . . . . . . . 462
Cybersecurity . . . . . . . . . . . . . . . . . . . 474
D
Damage Repair, Collision . . . . . . . 469
Danger, Warning, and Caution . . . . 3
Data Collection
Infotainment System . . . . . . . . . . 475
OnStar . . . . . . . . . . . . . . . . . . . . . . . 475
Data Recorders, Event . . . . . . . . . 474
Daytime Running Lamps (DRL) . . . . . . . . . . . . . . . . . . 168
Defensive Driving . . . . . . . . . . . . . . . 187
Delayed Locking . . . . . . . . . . . . . . . . . 27

GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/-
Mexico-13337776) - 2020 - CRC - 8/27/19
494 Index
Maintenance Schedule (cont'd)Recommended Fluids and
Lubricants . . . . . . . . . . . . . . . . . . . 452
Transfer Case . . . . . . . . . . . . . . . . 227
Malfunction Indicator Lamp . . . . . 137
Manual Mirrors . . . . . . . . . . . . . . . . . . 39
Manual Mode . . . . . . . . . . . . . . . . . . . 224
Manual Windows . . . . . . . . . . . . . . . . 47
Memory Seats . . . . . . . . . . . . . . . . . . . 58
Messages Engine Power . . . . . . . . . . . . . . . . 155
Vehicle . . . . . . . . . . . . . . . . . . . . . . . 155
Vehicle Speed . . . . . . . . . . . . . . . . 156
Mirror
Rear Camera . . . . . . . . . . . . . . . . . . . 45
Mirrors Automatic Dimming . . . . . . . . . . . . . 43
Automatic DimmingRearview . . . . . . . . . . . . . . . . . . . . . . 44
Blind Spot . . . . . . . . . . . . . . . . . . . . . . 43
Convex . . . . . . . . . . . . . . . . . . . . . . . . . 39
Folding . . . . . . . . . . . . . . . . . . . . . . . . . 42
Heated . . . . . . . . . . . . . . . . . . . . . . . . . 43
Manual . . . . . . . . . . . . . . . . . . . . . . . . . 39
Manual Rearview . . . . . . . . . . . . . . . 44
Power . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Tilt in Reverse . . . . . . . . . . . . . . . . . . 44
Trailer Tow . . . . . . . . . . . . . . . . . . . . . . 40 Mirrors, Interior Rearview . . . . . . . . 44
Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . 238
Driver Control . . . . . . . . . . . . . . . . . 238
Monitor System, Tire Pressure . . . . . . . . . . . . . . . . . . . . . . 389
N
NavigationConnected Services . . . . . . . . . . 484
New Vehicle Break-In . . . . . . . . . . . 208
Noise Control System . . . . . . . . . . 362
O
Odometer . . . . . . . . . . . . . . . . . . . . . . . 131 Trip . . . . . . . . . . . . . . . . . . . . . . . . . . . 131
Off-Road . . . . . . . . . . . . . . . . . . . . . . . 191 Driving . . . . . . . . . . . . . . . . . . . . . . . . 191
Recovery . . . . . . . . . . . . . . . . . . . . . 190
Oil Engine . . . . . . . . . . . . . . . . . . . . . . . . 339
Engine Oil Life System . . . . . . . 341
Engine Oil Pressure Gauge . . . 132
Pressure Light . . . . . . . . . . . . . . . . 145
Older Children, Restraints . . . . . . . 84
Online Owner Center . . . . . . . . . . . 465
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . 475
OnStar Additional Information . . . . . . . . . . . . . . . . . . . . 478
OnStar Emergency . . . . . . . . . . . . . 477 OnStar Overview . . . . . . . . . . . . . . . 476
OnStar Security . . . . . . . . . . . . . . . . 478
Operating Mode
Overheated EngineProtection . . . . . . . . . . . . . . . . . . . 352
Operation Fog Lamps . . . . . . . . . . . . . . . . . . . 170
Outlets Power . . . . . . . . . . . . . . . . . . . . . . . . 121
Overheated Engine Protection Operating Mode . . . . 352
Overheating, Engine . . . . . . . . . . . . 351
Overview Instrument Panel . . . . . . . . . . . . . . . . 5
P
ParkShifting Out of . . . . . . . . . . . . . . . . 218
Park Assist . . . . . . . . . . . . . . . . . . . . . 257
Parking Brake and P (Park)
Mechanism Check . . . . . . . . . . 364
Extended . . . . . . . . . . . . . . . . . . . . . 219
Over Things That Burn . . . . . . . 219
Parking or Backing Assistance Systems . . . . . . . . . . 257
Passenger Airbag Status Indicator . . . . . . . . . . . . . . . . . . . . . . 136