2020 GMC SAVANA emergency towing

GMC Savana Owner Manual (GMNA-Localizing-U.S./Canada-13882574) -
2020 - CRC - 11/1/19
176 Driving and Operating
Parking Brake
To set the parking brake, hold the
regular brake pedal, then push
down the parking brake pedal.
If the ignition is on, the brake
system warning light will come on.
To release the parking brake, hold
the regular brake pedal down. Pull
the handle, located just above the
parking brake pedal, with the
parking brake symbol, to release the
parking brake.If the ignition is on when the parking
brake is released, the brake system
warning light will go off.
Caution
Driving with the parking brake on
can overheat the brake system
and cause premature wear or
damage to brake system parts.
Make sure that the parking brake
is fully released and the brake
warning light is off before driving.
If you are towing a trailer and are
parking on a hill, see Driving
Characteristics and Towing Tips
0 195.
Brake Assist
Brake Assist detects rapid brake
pedal applications due to
emergency braking situations and
provides additional braking to
activate the Antilock Brake System (ABS) if the brake pedal is not
pushed hard enough to activate
ABS normally. Minor noise, brake
pedal pulsation, and/or pedal
movement during this time may
occur. Continue to apply the brake
pedal as the driving situation
dictates. Brake Assist disengages
when the brake pedal is released.
Hill Start Assist (HSA)
{Warning
Do not rely on the HSA feature.
HSA does not replace the need to
pay attention and drive safely.
You may not hear or feel alerts or
warnings provided by this system.
Failure to use proper care when
driving may result in injury, death,
or vehicle damage. See
Defensive Driving
0151.

GMC Savana Owner Manual (GMNA-Localizing-U.S./Canada-13882574) -
2020 - CRC - 11/1/19
196 Driving and Operating
.Vehicles can tow in D (Drive).
Tow/Haul Mode is recommended
for heavier trailers. See Tow/
Haul Mode 0174. If the
transmission downshifts too
often, a lower gear may be
selected using Manual Mode.
See Manual Mode 0173.
If equipped, the following driver
assistance features should be
turned off when towing a trailer:
. Adaptive Cruise Control (ACC)
. Super Cruise Control
. Lane Keep Assist (LKA)
. Park Assist
. Automatic Parking Assist (APA)
. Reverse Automatic
Braking (RAB)
If equipped, the following driver
assistance features should be
turned to alert or off when towing a
trailer:
. Automatic Emergency
Braking (AEB)
. Intelligent Brake Assist (IBA)
. Front Pedestrian Braking (FPB) If equipped with Lane Change Alert
(LCA), the LCA detection zones that
extend back from the side of the
vehicle do not move further back
when a trailer is towed. Use caution
while changing lanes when towing a
trailer.
If equipped with Rear Cross Traffic
Alert (RCTA), use caution while
backing up when towing a trailer, as
the RCTA detection zones that
extend out from the back of the
vehicle do not move further back
when a trailer is towed.
{Warning
To prevent serious injury or death
from carbon monoxide (CO),
when towing a trailer:
. Do not drive with the
liftgate, trunk/hatch,
or rear-most window open.
. Fully open the air outlets on
or under the instrument
panel.
(Continued)
Warning (Continued)
.Adjust the climate control
system to a setting that
brings in only outside air.
See “Climate Control
Systems” in the Index.
For more information about
carbon monoxide, see Engine
Exhaust 0169.
Towing a trailer requires experience.
The combination of the vehicle and
trailer is longer and not as
responsive as the vehicle itself. Get
used to the handling and braking of
the combination by driving on a
level road surface before driving on
public roads.
The trailer structure, the tires, and
the brakes must be all be rated to
carry the intended cargo.
Inadequate trailer equipment can
cause the combination to operate in
an unexpected or unsafe manner.
Before driving, inspect all trailer
hitch parts and attachments, safety
chains, electrical connectors, lamps,

GMC Savana Owner Manual (GMNA-Localizing-U.S./Canada-13882574) -
2020 - CRC - 11/1/19
Customer Information 325
responsibility for the repair or
replacement of the tire if it is not
covered by the warranty.
. Battery Jump Start: Service to
jump start a dead battery.
. Trip Interruption Benefits and
Assistance: If your trip is
interrupted due to a warranty
event, incidental expenses may
be reimbursed within the
Powertrain warranty period.
Items considered are reasonable
and customary hotel, meals,
rental car, or a vehicle being
delivered back to the customer,
up to 500 miles.
Services Not Included in
Roadside Assistance
. Impound towing caused by
violation of any laws
. Legal fines
. Mounting, dismounting,
or changing of snow tires,
chains, or other traction devices
Service is not provided if a vehicle
is in an area that is not accessible
to the service vehicle or is not a regularly traveled or maintained
public road, which includes ice and
winter roads. Off-road use is not
covered.
Services Specific to
Canadian-Purchased Vehicles
.
Fuel Delivery: Reimbursement
is up to 7 L. Diesel fuel delivery
may be restricted. Propane and
other fuels are not provided
through this service.
. Lock-Out Service: Vehicle
registration is required.
. Trip Interruption Benefits and
Assistance: Must be over
150 km from where your trip was
started to qualify.
Pre-authorization, original
detailed receipts, and a copy of
the repair orders are required.
Once authorization has been
received, the Roadside
Assistance advisor will help to
make arrangements and explain
how to receive payment.
. Alternative Service: If
assistance cannot be provided
right away, the Roadside Assistance advisor may give
permission to get local
emergency road service. You will
receive payment, up to $100,
after sending the original receipt
to Roadside Assistance.
Mechanical failures may be
covered, however any cost for
parts and labor for repairs not
covered by the warranty are the
owner
’s responsibility.
Scheduling Service
Appointments
When the vehicle requires warranty
service, contact your dealer and
request an appointment. By
scheduling a service appointment
and advising the service consultant
of your transportation needs, your
dealer can help minimize your
inconvenience.
If the vehicle cannot be scheduled
into the service department
immediately, keep driving it until it
can be scheduled for service,
unless, of course, the problem is

GMC Savana Owner Manual (GMNA-Localizing-U.S./Canada-13882574) -
2020 - CRC - 11/1/19
328 Customer Information
Insuring the Vehicle
Protect your investment in the GM
vehicle with comprehensive and
collision insurance coverage. There
are significant differences in the
quality of coverage afforded by
various insurance policy terms.
Many insurance policies provide
reduced protection to the GM
vehicle by limiting compensation for
damage repairs through the use of
aftermarket collision parts. Some
insurance companies will not
specify aftermarket collision parts.
When purchasing insurance, we
recommend that you ensure that the
vehicle will be repaired with GM
original equipment collision parts.
If such insurance coverage is not
available from your current
insurance carrier, consider switching
to another insurance carrier.
If the vehicle is leased, the leasing
company may require you to have
insurance that ensures repairs with
Genuine GM Original Equipment
Manufacturer (OEM) parts or
Genuine Manufacturer replacementparts. Read the lease carefully, as
you may be charged at the end of
the lease for poor quality repairs.
If a Crash Occurs
If there has been an injury, call
emergency services for help. Do not
leave the scene of a crash until all
matters have been taken care of.
Move the vehicle only if its position
puts you in danger, or you are
instructed to move it by a police
officer.
Give only the necessary information
to police and other parties involved
in the crash.
For emergency towing see
Roadside Assistance Program
0
324.
Gather the following information:
. Driver name, address, and
telephone number
. Driver license number
. Owner name, address, and
telephone number
. Vehicle license plate number .
Vehicle make, model, and
model year
. Vehicle Identification
Number (VIN)
. Insurance company and policy
number
. General description of the
damage to the other vehicle
Choose a reputable repair facility
that uses quality replacement parts.
See “Collision Parts” earlier in this
section.
If the airbag has inflated, see What
Will You See after an Airbag
Inflates? 049.
Managing the Vehicle Damage
Repair Process
In the event that the vehicle requires
damage repairs, GM recommends
that you take an active role in its
repair. If you have a pre-determined
repair facility of choice, take the
vehicle there, or have it towed there.
Specify to the facility that any
required replacement collision parts
be original equipment parts, either
new Genuine GM parts or recycled

GMC Savana Owner Manual (GMNA-Localizing-U.S./Canada-13882574) -
2020 - CRC - 11/1/19
346 Index
Driving (cont'd)Characteristics and
Towing Tips . . . . . . . . . . . . . . . . . 195
Defensive . . . . . . . . . . . . . . . . . . . . . 151
Drunk . . . . . . . . . . . . . . . . . . . . . . . . . 151
Hill and Mountain Roads . . . . . . 155
If the Vehicle is Stuck . . . . . . . . . 157
Loss of Control . . . . . . . . . . . . . . . 153
Off-Road Recovery . . . . . . . . . . . 153
Vehicle Load Limits . . . . . . . . . . . 157
Wet Roads . . . . . . . . . . . . . . . . . . . 154
Winter . . . . . . . . . . . . . . . . . . . . . . . . 155
Dual Tire Rotation . . . . . . . . . . . . . . . . . . . . . . 269
E
E85 or FlexFuel . . . . . . . . . . . . . . . . 192
Electrical Equipment,Add-On . . . . . . . . . . . . . . . . . . . . . . . 212
Electrical System Engine Compartment FuseBlock . . . . . . . . . . . . . . . . . . . . . . . . 248
Floor Console Fuse Block . . . . 252
Fuses and Circuit Breakers . . . 248
Overload . . . . . . . . . . . . . . . . . . . . . 247
Emergency
OnStar . . . . . . . . . . . . . . . . . . . . . . . 335 Engine
Air Cleaner/Filter . . . . . . . . . . . . . 228
Check Light (Malfunction
Indicator) . . . . . . . . . . . . . . . . . . . . . . 92
Compartment Overview . . . . . . . 217
Coolant Heater . . . . . . . . . . . . . . . 166
Coolant Temperature Gauge . . . . 89
Cooling System . . . . . . . . . . . . . . . 229
Drive Belt Routing . . . . . . . . . . . . 319
Exhaust . . . . . . . . . . . . . . . . . . . . . . 169
Fan . . . . . . . . . . . . . . . . . . . . . . . . . . . 235
Oil Life System . . . . . . . . . . . . . . . 223
Oil Pressure Gauge . . . . . . . . . . . . 88
Oil Pressure Light . . . . . . . . . . . . . . 97
Overheating . . . . . . . . . . . . . . . . . . 234
Power Messages . . . . . . . . . . . . . 104
Running While Parked . . . . . . . . 170
Starting . . . . . . . . . . . . . . . . . . . . . . . 164
Enhanced Technology Glass . . . . 24
Entry Lighting . . . . . . . . . . . . . . . . . . . 114
Entry/Exit Lighting . . . . . . . . . . . . . . 114
Equipment, Towing . . . . . . . . . . . . . 207
Event Data Recorders . . . . . . . . . . 332
Exit Lighting . . . . . . . . . . . . . . . . . . . . 114
Extender, Seat Belt . . . . . . . . . . . . . . 42
Exterior Lamp Controls . . . . . . . . . 109
Exterior Lamps Off Reminder . . . 110 Exterior Lighting Battery
Saver . . . . . . . . . . . . . . . . . . . . . . . . . 115
F
Fan
Engine . . . . . . . . . . . . . . . . . . . . . . . . 235
Fast Idle System . . . . . . . . . . . . . . . . 165
Filter,
Engine Air Cleaner . . . . . . . . . . . 228
Fixed Mast Antenna . . . . . . . . . . . . 125
Flash-to-Pass . . . . . . . . . . . . . . . . . . . 110
Flashers, Hazard Warning . . . . . . 112
Flat Tire . . . . . . . . . . . . . . . . . . . . . . . . 275 Changing . . . . . . . . . . . . . . . . . . . . . 276
FlexFuel E85 . . . . . . . . . . . . . . . . . . . . . . . . . . . 192
Floor Mats . . . . . . . . . . . . . . . . . . . . . . 301
Fluid
AutomaticTransmission . . . . . . . . . . . 224, 227
Brakes . . . . . . . . . . . . . . . . . . . . . . . . 238
Power Steering . . . . . . . . . . . . . . . 235
Washer . . . . . . . . . . . . . . . . . . . . . . . 236
Folding Mirrors . . . . . . . . . . . . . . . . . . 22
Forward Collision Alert (FCA) System . . . . . . . . . . . . . . . . . 185
Frequency Statement Radio . . . . . . . . . . . . . . . . . . . . . . . . . 329