GMC Savana Owner Manual (GMNA-Localizing-U.S./Canada-13882574) -
2020 - CRC - 11/1/19
Service and Maintenance 303
Caution (Continued)
approved by GM could damage
the vehicle, requiring expensive
repairs that are not covered by
the vehicle warranty.
The Tire Rotation and Required
Services are the responsibility of the
vehicle owner. It is recommended to
have your dealer perform these
services every 12 000 km/7,500 mi.
Proper vehicle maintenance helps to
keep the vehicle in good working
condition, improves fuel economy,
and reduces vehicle emissions.
Because of the way people use
vehicles, maintenance needs vary.
There may need to be more
frequent checks and services. The
Additional Required Services -
Normal are for vehicles that:
. Carry passengers and cargo
within recommended limits on
the Tire and Loading Information
label. See Vehicle Load Limits
0 157. .
Are driven on reasonable road
surfaces within legal driving
limits.
. Use the recommended fuel. See
Recommended Fuel 0191.
Refer to the information in the
Maintenance Schedule Additional
Required Services - Normal chart.
The Additional Required Services -
Severe are for vehicles that are:
. Mainly driven in heavy city traffic
in hot weather
. Mainly driven in hilly or
mountainous terrain
. Frequently towing a trailer
. Used for high speed or
competitive driving
. Used for taxi, police, or delivery
service
Refer to the information in the
Maintenance Schedule Additional
Required Services - Severe chart.
{Warning
Performing maintenance work can
be dangerous and can cause
serious injury. Perform
maintenance work only if the
required information, proper tools,
and equipment are available.
If they are not, see your dealer to
have a trained technician do the
work. See Doing Your Own
Service Work 0215.
GMC Savana Owner Manual (GMNA-Localizing-U.S./Canada-13882574) -
2020 - CRC - 11/1/19
Customer Information 325
responsibility for the repair or
replacement of the tire if it is not
covered by the warranty.
. Battery Jump Start: Service to
jump start a dead battery.
. Trip Interruption Benefits and
Assistance: If your trip is
interrupted due to a warranty
event, incidental expenses may
be reimbursed within the
Powertrain warranty period.
Items considered are reasonable
and customary hotel, meals,
rental car, or a vehicle being
delivered back to the customer,
up to 500 miles.
Services Not Included in
Roadside Assistance
. Impound towing caused by
violation of any laws
. Legal fines
. Mounting, dismounting,
or changing of snow tires,
chains, or other traction devices
Service is not provided if a vehicle
is in an area that is not accessible
to the service vehicle or is not a regularly traveled or maintained
public road, which includes ice and
winter roads. Off-road use is not
covered.
Services Specific to
Canadian-Purchased Vehicles
.
Fuel Delivery: Reimbursement
is up to 7 L. Diesel fuel delivery
may be restricted. Propane and
other fuels are not provided
through this service.
. Lock-Out Service: Vehicle
registration is required.
. Trip Interruption Benefits and
Assistance: Must be over
150 km from where your trip was
started to qualify.
Pre-authorization, original
detailed receipts, and a copy of
the repair orders are required.
Once authorization has been
received, the Roadside
Assistance advisor will help to
make arrangements and explain
how to receive payment.
. Alternative Service: If
assistance cannot be provided
right away, the Roadside Assistance advisor may give
permission to get local
emergency road service. You will
receive payment, up to $100,
after sending the original receipt
to Roadside Assistance.
Mechanical failures may be
covered, however any cost for
parts and labor for repairs not
covered by the warranty are the
owner
’s responsibility.
Scheduling Service
Appointments
When the vehicle requires warranty
service, contact your dealer and
request an appointment. By
scheduling a service appointment
and advising the service consultant
of your transportation needs, your
dealer can help minimize your
inconvenience.
If the vehicle cannot be scheduled
into the service department
immediately, keep driving it until it
can be scheduled for service,
unless, of course, the problem is
GMC Savana Owner Manual (GMNA-Localizing-U.S./Canada-13882574) -
2020 - CRC - 11/1/19
328 Customer Information
Insuring the Vehicle
Protect your investment in the GM
vehicle with comprehensive and
collision insurance coverage. There
are significant differences in the
quality of coverage afforded by
various insurance policy terms.
Many insurance policies provide
reduced protection to the GM
vehicle by limiting compensation for
damage repairs through the use of
aftermarket collision parts. Some
insurance companies will not
specify aftermarket collision parts.
When purchasing insurance, we
recommend that you ensure that the
vehicle will be repaired with GM
original equipment collision parts.
If such insurance coverage is not
available from your current
insurance carrier, consider switching
to another insurance carrier.
If the vehicle is leased, the leasing
company may require you to have
insurance that ensures repairs with
Genuine GM Original Equipment
Manufacturer (OEM) parts or
Genuine Manufacturer replacementparts. Read the lease carefully, as
you may be charged at the end of
the lease for poor quality repairs.
If a Crash Occurs
If there has been an injury, call
emergency services for help. Do not
leave the scene of a crash until all
matters have been taken care of.
Move the vehicle only if its position
puts you in danger, or you are
instructed to move it by a police
officer.
Give only the necessary information
to police and other parties involved
in the crash.
For emergency towing see
Roadside Assistance Program
0
324.
Gather the following information:
. Driver name, address, and
telephone number
. Driver license number
. Owner name, address, and
telephone number
. Vehicle license plate number .
Vehicle make, model, and
model year
. Vehicle Identification
Number (VIN)
. Insurance company and policy
number
. General description of the
damage to the other vehicle
Choose a reputable repair facility
that uses quality replacement parts.
See “Collision Parts” earlier in this
section.
If the airbag has inflated, see What
Will You See after an Airbag
Inflates? 049.
Managing the Vehicle Damage
Repair Process
In the event that the vehicle requires
damage repairs, GM recommends
that you take an active role in its
repair. If you have a pre-determined
repair facility of choice, take the
vehicle there, or have it towed there.
Specify to the facility that any
required replacement collision parts
be original equipment parts, either
new Genuine GM parts or recycled
GMC Savana Owner Manual (GMNA-Localizing-U.S./Canada-13882574) -
2020 - CRC - 11/1/19
346 Index
Driving (cont'd)Characteristics and
Towing Tips . . . . . . . . . . . . . . . . . 195
Defensive . . . . . . . . . . . . . . . . . . . . . 151
Drunk . . . . . . . . . . . . . . . . . . . . . . . . . 151
Hill and Mountain Roads . . . . . . 155
If the Vehicle is Stuck . . . . . . . . . 157
Loss of Control . . . . . . . . . . . . . . . 153
Off-Road Recovery . . . . . . . . . . . 153
Vehicle Load Limits . . . . . . . . . . . 157
Wet Roads . . . . . . . . . . . . . . . . . . . 154
Winter . . . . . . . . . . . . . . . . . . . . . . . . 155
Dual Tire Rotation . . . . . . . . . . . . . . . . . . . . . . 269
E
E85 or FlexFuel . . . . . . . . . . . . . . . . 192
Electrical Equipment,Add-On . . . . . . . . . . . . . . . . . . . . . . . 212
Electrical System Engine Compartment FuseBlock . . . . . . . . . . . . . . . . . . . . . . . . 248
Floor Console Fuse Block . . . . 252
Fuses and Circuit Breakers . . . 248
Overload . . . . . . . . . . . . . . . . . . . . . 247
Emergency
OnStar . . . . . . . . . . . . . . . . . . . . . . . 335 Engine
Air Cleaner/Filter . . . . . . . . . . . . . 228
Check Light (Malfunction
Indicator) . . . . . . . . . . . . . . . . . . . . . . 92
Compartment Overview . . . . . . . 217
Coolant Heater . . . . . . . . . . . . . . . 166
Coolant Temperature Gauge . . . . 89
Cooling System . . . . . . . . . . . . . . . 229
Drive Belt Routing . . . . . . . . . . . . 319
Exhaust . . . . . . . . . . . . . . . . . . . . . . 169
Fan . . . . . . . . . . . . . . . . . . . . . . . . . . . 235
Oil Life System . . . . . . . . . . . . . . . 223
Oil Pressure Gauge . . . . . . . . . . . . 88
Oil Pressure Light . . . . . . . . . . . . . . 97
Overheating . . . . . . . . . . . . . . . . . . 234
Power Messages . . . . . . . . . . . . . 104
Running While Parked . . . . . . . . 170
Starting . . . . . . . . . . . . . . . . . . . . . . . 164
Enhanced Technology Glass . . . . 24
Entry Lighting . . . . . . . . . . . . . . . . . . . 114
Entry/Exit Lighting . . . . . . . . . . . . . . 114
Equipment, Towing . . . . . . . . . . . . . 207
Event Data Recorders . . . . . . . . . . 332
Exit Lighting . . . . . . . . . . . . . . . . . . . . 114
Extender, Seat Belt . . . . . . . . . . . . . . 42
Exterior Lamp Controls . . . . . . . . . 109
Exterior Lamps Off Reminder . . . 110 Exterior Lighting Battery
Saver . . . . . . . . . . . . . . . . . . . . . . . . . 115
F
Fan
Engine . . . . . . . . . . . . . . . . . . . . . . . . 235
Fast Idle System . . . . . . . . . . . . . . . . 165
Filter,
Engine Air Cleaner . . . . . . . . . . . 228
Fixed Mast Antenna . . . . . . . . . . . . 125
Flash-to-Pass . . . . . . . . . . . . . . . . . . . 110
Flashers, Hazard Warning . . . . . . 112
Flat Tire . . . . . . . . . . . . . . . . . . . . . . . . 275 Changing . . . . . . . . . . . . . . . . . . . . . 276
FlexFuel E85 . . . . . . . . . . . . . . . . . . . . . . . . . . . 192
Floor Mats . . . . . . . . . . . . . . . . . . . . . . 301
Fluid
AutomaticTransmission . . . . . . . . . . . 224, 227
Brakes . . . . . . . . . . . . . . . . . . . . . . . . 238
Power Steering . . . . . . . . . . . . . . . 235
Washer . . . . . . . . . . . . . . . . . . . . . . . 236
Folding Mirrors . . . . . . . . . . . . . . . . . . 22
Forward Collision Alert (FCA) System . . . . . . . . . . . . . . . . . 185
Frequency Statement Radio . . . . . . . . . . . . . . . . . . . . . . . . . 329
GMC Savana Owner Manual (GMNA-Localizing-U.S./Canada-13882574) -
2020 - CRC - 11/1/19
Index 347
Front SeatsAdjustment . . . . . . . . . . . . . . . . . . . . . 27
Front Storage . . . . . . . . . . . . . . . . . . . . 76
Front Turn Signal Bulb Replacement . . . . . . . . . . . . 244
Fuel Additives . . . . . . . . . . . . . . . . . . . . . 191
Economy, Driving for Better . . . 150
Filling a Portable Fuel
Container . . . . . . . . . . . . . . . . . . . 194
Filling the Tank . . . . . . . . . . . . . . . 193
Foreign Countries . . . . . . . . . . . . 191
Gauge . . . . . . . . . . . . . . . . . . . . . . . . . . 87
Low Fuel Warning Light . . . . . . . . . 98
Prohibited Fuels . . . . . . . . . . . . . . 191
Recommended . . . . . . . . . . . . . . . 191
Top Tier . . . . . . . . . . . . . . . . . . . . . . 190
Full-Size Spare Tire . . . . . . . . . . . . 286
Fuses Engine Compartment FuseBlock . . . . . . . . . . . . . . . . . . . . . . . . 248
Floor Console Fuse Block . . . . 252
Fuses and Circuit Breakers . . . 248
G
Gauges Engine Coolant Temperature . . . 89
Engine Oil Pressure . . . . . . . . . . . . 88 Gauges (cont'd)
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
Odometer . . . . . . . . . . . . . . . . . . . . . . . 87
Speedometer . . . . . . . . . . . . . . . . . . . 87
Trip Odometer . . . . . . . . . . . . . . . . . . 87
Voltmeter . . . . . . . . . . . . . . . . . . . . . . . 89
Warning Lights and
Indicators . . . . . . . . . . . . . . . . . . . . . 85
General Information Service and Maintenance . . . . . 302
Towing . . . . . . . . . . . . . . . . . . . . . . . . 195
Vehicle Care . . . . . . . . . . . . . . . . . . 214
Glass, Enhanced Technology . . . . 24
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . . . . 323
H
Halogen Bulbs . . . . . . . . . . . . . . . . . . 244
Hazard Warning Flashers . . . . . . . 112
Head Restraints . . . . . . . . . . . . . . . . . 27
HeadlampsAiming . . . . . . . . . . . . . . . . . . . . . . . . 244
Automatic . . . . . . . . . . . . . . . . . . . . . . 111
Bulb Replacement . . . . . . . . . . . . 244
Daytime RunningLamps (DRL) . . . . . . . . . . . . . . . . .110
Flash-to-Pass . . . . . . . . . . . . . . . . . .110
High-Beam On Light . . . . . . . . . . . . 98 Headlamps (cont'd)
High/Low Beam Changer . . . . . .110
Heated Mirrors . . . . . . . . . . . . . . . . . . . 22
Heater Engine Coolant . . . . . . . . . . . . . . . 166
Heating . . . . . . . . . . . . . . .143, 145, 146
High-Beam On Light . . . . . . . . . . . . . 98
Hill and Mountain Roads . . . . . . . . 155
Hill Start Assist (HSA) . . . . . . . . . . 176
Hood . . . . . . . . . . . . . . . . . . . . . . . . . . . 216
Horn . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
How to Wear Seat Belts Properly . . . . . . . . . . . . . . . . . . . . . . . . 34
HVAC . . . . . . . . . . . . . . . . .143, 145, 146
I
Idle System Fast . . . . . . . . . . . . . . . . . . . . . . . . . . 165
Ignition Positions . . . . . . . . . . . . . . . 162
Ignition Transmission Lock Check . . . . . . . . . . . . . . . . . . . . . . . . . 242
Immobilizer . . . . . . . . . . . . . . . . . . . . . . 20
Indicator
Vehicle Ahead . . . . . . . . . . . . . . . . . . 96
Infants and Young Children, Restraints . . . . . . . . . . . . . . . . . . . . . . 57
Information Publication Ordering . . . . . . . . . . 329
GMC Savana Owner Manual (GMNA-Localizing-U.S./Canada-13882574) -
2020 - CRC - 11/1/19
350 Index
PowerDoor Locks . . . . . . . . . . . . . . . . . . . . . 14
Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Outlets . . . . . . . . . . . . . . . . . . . . . . . . . 83
Protection, Battery . . . . . . . . . . . . .115
Retained Accessory (RAP) . . . 166
Seat Adjustment . . . . . . . . . . . . . . . . 27
Steering Fluid . . . . . . . . . . . . . . . . . 235
Windows . . . . . . . . . . . . . . . . . . . . . . . 23
Pregnancy, Using Seat Belts . . . . 41
Privacy Vehicle Data Recording . . . . . . . 331
Program Courtesy Transportation . . . . . . 326
Prohibited Fuels . . . . . . . . . . . . . . . . 191
Proposition 65 Warning,
California . . . . . . . . . . . .214, 239, 286, Back Cover
Publication Ordering Information . . . . . . . . . . . . . . . . . . . . 329
R
Radio Frequency Statement . . . . 329
Radio Reception . . . . . . . . . . . . . . . . 124
Radios
AM-FM Radio . . . . . . . . . . . . . . . . . 122 Radios (cont'd)
Satellite . . . . . . . . . . . . . . . . . . . . . . . 123
Reading Lamps . . . . . . . . . . . . . . . . . 114
Rear Axle . . . . . . . . . . . . . . . . . . . . . . . 240 Locking . . . . . . . . . . . . . . . . . . . . . . . 179
Rear Climate Control System . . . 146
Rear Doors . . . . . . . . . . . . . . . . . . . . . . 18
Rear Heating System . . . . . . . . . . . 145
Rear Seats . . . . . . . . . . . . . . . . . . . . . . 29
Rear Vision Camera (RVC) . . . . . 183
Rear Windows . . . . . . . . . . . . . . . . . . . 25
Rearview Mirrors . . . . . . . . . . . . . . . . 22
Reclining Seatbacks . . . . . . . . . . . . . 28
Recommended Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . 191
Recommended Fluids and
Lubricants . . . . . . . . . . . . . . . . . . . . . 312
Records Maintenance . . . . . . . . . . . . . . . . . . 315
Recreational Vehicle Towing . . . . 291
Reimbursement Program, GM Mobility . . . . . . . . . . . . . . . . . . . 323
Remote Keyless Entry (RKE) System . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Remote Vehicle Start . . . . . . . . . . . . 12
Replacement Parts Airbags . . . . . . . . . . . . . . . . . . . . . . . . . 54
Maintenance . . . . . . . . . . . . . . . . . . 314 Replacing Airbag System . . . . . . . . 54
Replacing LATCH System
Parts after a Crash . . . . . . . . . . . . . 70
Replacing Seat Belt System Parts after a Crash . . . . . . . . . . . . . 43
Reporting Safety Defects Canadian Government . . . . . . . . 331
General Motors . . . . . . . . . . . . . . . 331
U.S. Government . . . . . . . . . . . . . 330
Restraints Where to Put . . . . . . . . . . . . . . . . . . . 61
Retained Accessory Power (RAP) . . . . . . . . . . . . . . . . . . 166
Roads Driving, Wet . . . . . . . . . . . . . . . . . . 154
Roadside Assistance
Program . . . . . . . . . . . . . . . . . . . . . . . 324
Rotation, Tires . . . . . . . . . . . . . . . . . . 267
Routing, Engine Drive Belt . . . . . . 319
Running the Vehicle While Parked . . . . . . . . . . . . . . . . . . . . . . . . 170
S
Safety Defects Reporting
Canadian Government . . . . . . . . 331
General Motors . . . . . . . . . . . . . . . 331
GMC Savana Owner Manual (GMNA-Localizing-U.S./Canada-13882574) -
2020 - CRC - 11/1/19
352 Index
SystemsDriver Assistance . . . . . . . . . . . . . 181
T
Taillamps . . . . . . . . . . . . . . . . . . . . . . . 245
Text Telephone (TTY) Users . . . . 323
Theft-Deterrent Systems . . . . . . . . . 20
Immobilizer . . . . . . . . . . . . . . . . . . . . . 20
Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
Tires . . . . . . . . . . . . . . . . . . . . . . . . . . . . 254 All-Season . . . . . . . . . . . . . . . . . . . . 255
Buying New Tires . . . . . . . . . . . . . 270
Chains . . . . . . . . . . . . . . . . . . . . . . . . 274
Changing . . . . . . . . . . . . . . . . . . . . . 276
Designations . . . . . . . . . . . . . . . . . 258
Different Size . . . . . . . . . . . . . . . . . 271
Dual Rotation . . . . . . . . . . . . . . . . . 269
Full-Size Spare . . . . . . . . . . . . . . . 286
If a Tire Goes Flat . . . . . . . . . . . . 275
Inspection . . . . . . . . . . . . . . . . . . . . 267
Pressure . . . . . . . . . . . . . . . . . . . . . . 262
Pressure Light . . . . . . . . . . . . . . . . . . 97
Pressure Monitor Operation . . 264
Pressure Monitor System . . . . . 263
Rotation . . . . . . . . . . . . . . . . . . . . . . 267
Sidewall Labeling . . . . . . . . . . . . . 256
Terminology and Definitions . . 259 Tires (cont'd)
Uniform Tire Quality
Grading . . . . . . . . . . . . . . . . . . . . . 272
Wheel Alignment and Tire Balance . . . . . . . . . . . . . . . . . . . . . 273
Wheel Replacement . . . . . . . . . . 273
When It Is Time for New Tires . . . . . . . . . . . . . . . . . . . . . . . . 269
Winter . . . . . . . . . . . . . . . . . . . . . . . . 255
Top Tier Fuel . . . . . . . . . . . . . . . . . . . 190
Tow/Haul Mode . . . . . . . . . . . . . . . . . 174
Tow/Haul Mode Light . . . . . . . . . . . . 95
Towing Driving Characteristics . . . . . . . . 195
Equipment . . . . . . . . . . . . . . . . . . . . 207
General Information . . . . . . . . . . 195
Recreational Vehicle . . . . . . . . . . 291
Trailer . . . . . . . . . . . . . . . . . . . . . . . . 200
Trailer Sway Control (TSC) . . . 210
Vehicle . . . . . . . . . . . . . . . . . . . . . . . 290
Traction
Control System(TCS)/StabiliTrak Light . . . . . . . . 96
Traction Control/Electronic Stability Control . . . . . . . . . . . . . . . 177
Trailer
Sway Control (TSC) . . . . . . . . . . 210
Tow Mirrors . . . . . . . . . . . . . . . . . . . . . 21 Trailer (cont'd)
Towing . . . . . . . . . . . . . . . . . . . . . . . . 200
Transmission Automatic . . . . . . . . . . . . . . . . . . . . . 170
Fluid, Automatic . . . . . . . . . 224, 227
Transportation Program, Courtesy . . . . . . . . . . . . . . . . . . . . . . 326
Trip Odometer . . . . . . . . . . . . . . . . . . . 87
Turn and Lane-Change Signals . . . . . . . . . . . . . . . . . . . . . . . . 112
U
Uniform Tire Quality Grading . . . 272
Using This Manual . . . . . . . . . . . . . . . . 2
V
VehicleAlarm System . . . . . . . . . . . . . . . . . . 19
Canadian Owners . . . . . . . . . . . . . . . 2
Control . . . . . . . . . . . . . . . . . . . . . . . 152
Identification Number (VIN) . . . 316
Load Limits . . . . . . . . . . . . . . . . . . . 157
Messages . . . . . . . . . . . . . . . . . . . . 103
Personalization . . . . . . . . . . . . . . . 104
Remote Start . . . . . . . . . . . . . . . . . . . 12
Security . . . . . . . . . . . . . . . . . . . . . . . . 19
Speed Messages . . . . . . . . . . . . . 104
Towing . . . . . . . . . . . . . . . . . . . . . . . . 290
Vehicle Ahead Indicator . . . . . . . . . 96