
GMC Savana Owner Manual (GMNA-Localizing-U.S./Canada-13882574) -
2020 - CRC - 11/1/19
316 Technical Data
Technical Data
Vehicle Identification
Vehicle IdentificationNumber (VIN) . . . . . . . . . . . . . . . 316
Service Parts Identification . . . 316
Vehicle Data
Capacities and Specifications . . . . . . . . . . . . . . . 317
Engine Drive Belt Routing . . . . 319
Vehicle Identification
Vehicle Identification
Number (VIN)
This legal identifier is in the front
corner of the instrument panel, on
the driver side of the vehicle. It can
be seen through the windshield from
outside. The Vehicle Identification
Number (VIN) also appears on the
Vehicle Certification and Service
Parts labels and certificates of title
and registration.
Engine Identification
The eighth character in the VIN is
the engine code. This code
identifies the vehicle's engine,
specifications, and replacement parts. See
“Engine Specifications”
under Capacities and Specifications
0 317 for the vehicle's engine code.
Service Parts
Identification
There may be a large barcode on
the certification label on the rear
edge of the driver side front door
that you can scan for the following
information:
.
Vehicle Identification
Number (VIN)
. Model designation
. Paint information
. Production options
If there is not a large barcode on
this label, then you will find this
same information on the rear edge
of the passenger side front door.

GMC Savana Owner Manual (GMNA-Localizing-U.S./Canada-13882574) -
2020 - CRC - 11/1/19
Customer Information 321
STEP TWO :If after contacting a
member of dealership management,
it appears your concern cannot be
resolved by your dealership without
further help, in the U.S., call
1-800-462-8782. In Canada, call
General Motors of Canada
Customer Care Centre at
1-800-263-3777 (English),
or 1-800-263-7854 (French).
We encourage you to call the
toll-free number in order to give your
inquiry prompt attention. Have the
following information available to
give the Customer Assistance
representative:
. Vehicle Identification
Number (VIN). This is available
from the vehicle registration or
title, or the plate at the top left of
the instrument panel and visible
through the windshield.
. Dealership name and location.
. Vehicle delivery date and
present mileage. When contacting GMC, remember
that your concern will likely be
resolved at a dealer's facility. That is
why we suggest following Step One
first.
STEP THREE
—U.S. Owners :
Both General Motors and your
dealer are committed to making
sure you are completely satisfied
with your new vehicle. However,
if you continue to remain unsatisfied
after following the procedure
outlined in Steps One and Two, you
can file with the Better Business
Bureau (BBB) Auto Line Program to
enforce your rights.
The BBB Auto Line Program is an
out-of-court program administered
by BBB National Programs, Inc. to
settle automotive disputes regarding
vehicle repairs or the interpretation
of the New Vehicle Limited
Warranty. Although you may be
required to resort to this informal
dispute resolution program prior to
filing a court action, use of the
program is free of charge and your
case will generally be heard within
40 days. If you do not agree with the decision given in your case, you
may reject it and proceed with any
other venue for relief available
to you.
You may contact the BBB Auto Line
Program using the toll-free
telephone number or write them at
the following address:
BBB Auto Line Program
BBB National Programs, Inc.
3033 Wilson Blvd.
Suite 600
Arlington, VA 22201
Telephone: 1-800-955-5100
http://www.bbb.org/council/
programs-services/
dispute-handling-and-resolution/
bbb-auto-line
This program is available in all
50 states and the District of
Columbia. Eligibility is limited by
vehicle age, mileage, and other
factors. General Motors reserves
the right to change eligibility
limitations and/or discontinue its
participation in this program.

GMC Savana Owner Manual (GMNA-Localizing-U.S./Canada-13882574) -
2020 - CRC - 11/1/19
348 Index
Infotainment . . . . . . . . . . . . . . . . . . . . 116
Infotainment System . . . . . . . . . . . . 333
Instrument Cluster . . . . . . . . . . . . . . . 86
Instrument Panel Overview . . . . . . . 5
Interior Rearview Mirrors . . . . . . . . . 22
Introduction . . . . . . . . . . . . . . . . . . . . . . . 2
J
Jump Starting - NorthAmerica . . . . . . . . . . . . . . . . . . . . . . . 286
K
Keyless EntryRemote (RKE) System . . . . . . . . . . 9
Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
L
Labeling, Tire Sidewall . . . . . . . . . . 256
Lamps Daytime Running (DRL) . . . . . . .110
Dome . . . . . . . . . . . . . . . . . . . . . . . . . .113
Exterior Controls . . . . . . . . . . . . . . 109
Exterior Lamps OffReminder . . . . . . . . . . . . . . . . . . . .110
Exterior Lighting Battery Saver . . . . . . . . . . . . . . . . . . . . . . . .115
License Plate . . . . . . . . . . . . . . . . . 247
Malfunction Indicator (Check Engine) . . . . . . . . . . . . . . . . . . . . . . . 92 Lamps (cont'd)
Reading . . . . . . . . . . . . . . . . . . . . . . .114
Taillamps . . . . . . . . . . . . . . . . . . . . . 245
Lamps, Bulb Replacement . . . . . . 244
Lane Departure Warning (LDW) . . . . . . . . . . . . . . . . 189
Lane Departure Warning Light . . . 95
Lap-Shoulder Belt . . . . . . . . . . . . . . . 36
LATCH System
Replacing Parts after aCrash . . . . . . . . . . . . . . . . . . . . . . . . . 70
LATCH, Lower Anchors and
Tethers for Children . . . . . . . . . . . . 63
Lighter, Cigarette . . . . . . . . . . . . . . . . 84
Lighting Entry . . . . . . . . . . . . . . . . . . . . . . . . . .114
Entry/Exit . . . . . . . . . . . . . . . . . . . . . .114
Exit . . . . . . . . . . . . . . . . . . . . . . . . . . . .114
Illumination Control . . . . . . . . . . . .113
Lights Airbag On-Off . . . . . . . . . . . . . . . . . . . 91
Airbag Readiness . . . . . . . . . . . . . . . 90
Antilock Brake System
(ABS) Warning . . . . . . . . . . . . . . . . 95
Brake System Warning . . . . . . . . . 94
Charging System . . . . . . . . . . . . . . . 92
Check Engine (Malfunction Indicator) . . . . . . . . . . . . . . . . . . . . . . 92 Lights (cont'd)
Cruise Control . . . . . . . . . . . . . . . . . . 98
Engine Oil Pressure . . . . . . . . . . . . 97
Flash-to-Pass . . . . . . . . . . . . . . . . . .110
High-Beam On . . . . . . . . . . . . . . . . . . 98
High/Low Beam Changer . . . . . .110
Lane Departure Warning . . . . . . . . 95
Low Fuel Warning . . . . . . . . . . . . . . 98
Seat Belt Reminders . . . . . . . . . . . . 90
Security . . . . . . . . . . . . . . . . . . . . . . . . 98
StabiliTrak OFF . . . . . . . . . . . . . . . . . 96
Tire Pressure . . . . . . . . . . . . . . . . . . . 97
Tow/Haul Mode . . . . . . . . . . . . . . . . . 95
Traction Control System
(TCS)/StabiliTrak . . . . . . . . . . . . . . 96
Locking Rear Axle . . . . . . . . . . . . . . 179
Locks
Automatic Door . . . . . . . . . . . . . . . . . 14
Cargo Door Relocking . . . . . . . . . . 14
Delayed Locking . . . . . . . . . . . . . . . . 14
Door . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Lockout Protection . . . . . . . . . . . . . . 14
Power Door . . . . . . . . . . . . . . . . . . . . . 14
Safety . . . . . . . . . . . . . . . . . . . . . . 14, 15
Loss of Control . . . . . . . . . . . . . . . . . 153
Low Fuel Warning Light . . . . . . . . . . 98

GMC Savana Owner Manual (GMNA-Localizing-U.S./Canada-13882574) -
2020 - CRC - 11/1/19
Index 349
Lower Anchors and Tethersfor Children (LATCH
System) . . . . . . . . . . . . . . . . . . . . . . . . 63
M
MaintenanceRecords . . . . . . . . . . . . . . . . . . . . . . 315
Maintenance and Care Additional . . . . . . . . . . . . . . . . . . . . . 309
Maintenance Schedule . . . . . . . . . 304 Recommended Fluids andLubricants . . . . . . . . . . . . . . . . . . . 312
Malfunction Indicator Lamp . . . . . . 92
Manual Mirrors . . . . . . . . . . . . . . . . . . 21
Manual Mode . . . . . . . . . . . . . . . . . . . 173
Manual Windows . . . . . . . . . . . . . . . . 23
Media Avoiding Untrusted Devices . . 125
Messages Engine Power . . . . . . . . . . . . . . . . 104
Vehicle . . . . . . . . . . . . . . . . . . . . . . . 103
Vehicle Speed . . . . . . . . . . . . . . . . 104
Mirrors Convex . . . . . . . . . . . . . . . . . . . . . . . . . 21
Folding . . . . . . . . . . . . . . . . . . . . . . . . . 22
Heated . . . . . . . . . . . . . . . . . . . . . . . . . 22
Manual . . . . . . . . . . . . . . . . . . . . . . . . . 21
Manual Rearview . . . . . . . . . . . . . . . 22 Mirrors (cont'd)
Power . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Trailer Tow . . . . . . . . . . . . . . . . . . . . . . 21
Mirrors, Interior Rearview . . . . . . . . 22
Monitor System, Tire Pressure . . . . . . . . . . . . . . . . . . . . . . 263
Multi-band Antenna . . . . . . . . . . . . . 125
N
Navigation
Connected Services . . . . . . . . . . 340
New Vehicle Break-In . . . . . . . . . . . 161
Noise Control System . . . . . . . . . . 240
O
Odometer . . . . . . . . . . . . . . . . . . . . . . . . 87
Trip . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
Off-Road
Recovery . . . . . . . . . . . . . . . . . . . . . 153
Oil Engine . . . . . . . . . . . . . . . . . . . . . . . . 221
Engine Oil Life System . . . . . . . 223
Engine Oil Pressure Gauge . . . . . 88
Pressure Light . . . . . . . . . . . . . . . . . . 97
Older Children, Restraints . . . . . . . 55
Online Owner Center . . . . . . . . . . . 323
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . 333
OnStar Additional Information . . . . . . . . . . . . . . . . . . . . 336 OnStar Emergency . . . . . . . . . . . . . 335
OnStar Overview . . . . . . . . . . . . . . . 334
OnStar Security . . . . . . . . . . . . . . . . 336
OnStar System . . . . . . . . . . . . . . . . . 135
Operation
Infotainment System . . . . . . . . . . 120
Outlets
Power . . . . . . . . . . . . . . . . . . . . . . . . . . 83
Overheating, Engine . . . . . . . . . . . . 234
Overview . . . . . . . . . . . . . . . . . . 117, 119 Instrument Panel . . . . . . . . . . . . . . . . 5
P
Park
Shifting Out of . . . . . . . . . . . . . . . . 169
Park Assist . . . . . . . . . . . . . . . . . . . . . 184
Parking Brake . . . . . . . . . . . . . . . . . . . . . . . . . 176
Brake and P (Park)Mechanism Check . . . . . . . . . . 242
Over Things That Burn . . . . . . . 169
Perchlorate Materials Requirements, California . . . . . . 215
Personalization Vehicle . . . . . . . . . . . . . . . . . . . . . . . 104
Phone
Bluetooth . . . . . . . . . . . . . . . . . . . . . 136