2020 GMC CANYON ECU

GMC Canyon/Canyon Denali Owner Manual (GMNA-Localizing-U.S./Canada-
13566643) - 2020 - CRC - 10/4/19
288 Vehicle Care
4. Insert the hoist end (10)through the hole (9) in the rear
bumper and onto the hoist
shaft.
Do not use the chiseled end of
the wheel wrench.
5. Raise the tire part way upward. Make sure the retainer is
seated in the wheel opening.
6. Raise the tire fully against the underside of the vehicle by
turning the wheel wrench
clockwise until you hear two
clicks or feel it skip twice. You
cannot overtighten the cable.
7. Make sure the tire is storedsecurely and flush in the
radius (2) of the spare tire
support bracket (1). Push, pull, and then try to turn the tire.
If the tire moves, use the wheel
wrench to tighten the cable.
Repeat this tightness check
procedure when checking the
spare tire pressure according
to the scheduled maintenance
information or any time the
spare tire is handled due to
service of other components.
Correctly Stored

GMC Canyon/Canyon Denali Owner Manual (GMNA-Localizing-U.S./Canada-
13566643) - 2020 - CRC - 10/4/19
Vehicle Care 289
Incorrectly Stored
8. Reinstall the spare tire lock, if the vehicle has one.
To store the jack and tools, reverse
the steps for removing them.
1. Wheel Wrench 2. Jack Handle
3. Jack Handle Extensions
4. Wing Nut
For extended cab models, be sure
to replace the wheel wrench (1),
jack handle (2), and two jack handle
extensions (3) in the bag, as shown,
so it can be properly stored in the
storage compartment.
Be sure to fully tighten the wing
nut (4) so the tool bag cover can be
properly and securely closed.
Compact Spare Tire
{Warning
Driving with more than one
compact spare tire at a time could
result in loss of braking and
handling. This could lead to a
crash and you or others could be
injured. Use only one compact
spare tire at a time.
If this vehicle has a compact spare
tire, it was fully inflated when new;
however, it can lose air over time.
Check the inflation pressure
regularly. It should be 420 kPa
(60 psi).
Stop as soon as possible and check
that the spare tire is correctly
inflated after being installed on the
vehicle. The compact spare tire is
designed for temporary use only.
The vehicle will perform differently
with the spare tire installed and it is
recommended that the vehicle
speed be limited to 80 km/h
(50 mph). To conserve the tread of
the spare tire, have the standard tire
repaired or replaced as soon as
convenient and return the spare tire
to the storage area.
When using a compact spare tire,
the AWD (if equipped), ABS, and
Traction Control systems may
engage until the spare tire is
recognized by the vehicle,
especially on slippery roads. Adjust
driving to reduce possible
wheel slip.

GMC Canyon/Canyon Denali Owner Manual (GMNA-Localizing-U.S./Canada-
13566643) - 2020 - CRC - 10/4/19
294 Vehicle Care
10. Try to start the vehicle that hadthe dead battery. If it will not
start after a few tries, it
probably needs service.
Caution
If the jumper cables are
connected or removed in the
wrong order, electrical shorting
may occur and damage the
vehicle. The repairs would not be
covered by the vehicle warranty.
Always connect and remove the
jumper cables in the correct order,
making sure that the cables do
not touch each other or other
metal. Jumper Cable Removal
Reverse the sequence exactly when
removing the jumper cables.
After starting the disabled vehicle
and removing the jumper cables,
allow it to idle for several minutes.
Close the small cover (1on top of
it). Ensure the locking feature
(located inboard) latches completely
with the rest of the cover.
Towing the Vehicle
Caution
Incorrectly towing a disabled
vehicle may cause damage. The
damage would not be covered by
the vehicle warranty. Do not lash
or hook to suspension
components. Use the proper
straps around the tires to secure
the vehicle. Do not drag a locked
wheel/tire. Use tire skates or
dollies under any locked wheel/
tire while loading the vehicle. Do
not use a sling type lift to tow the
vehicle. This could damage the
vehicle.
GM recommends a flatbed tow truck
to transport a disabled vehicle. Use
ramps to help reduce approach
angles, if necessary. A towed
vehicle should have its drive wheels
off the ground. Contact Roadside
Assistance or a professional towing
service if the disabled vehicle must
be towed.

GMC Canyon/Canyon Denali Owner Manual (GMNA-Localizing-U.S./Canada-
13566643) - 2020 - CRC - 10/4/19
296 Vehicle Care
Dinghy Towing
Two-Wheel-Drive Vehicles
Caution
If the two-wheel-drive vehicle is
towed with all four wheels on the
ground, the drivetrain
components could be damaged.
The repairs would not be covered
by the vehicle warranty.
Two-wheel-drive vehicles should not
be towed with all four wheels on the
ground. Four-Wheel-Drive Vehicles
Only dinghy tow four-wheel-drive
vehicles that have an N (Neutral)
and a Four-Wheel Drive Low (4 (
n)
setting.
{Warning
Shifting a four-wheel-drive
vehicle's transfer case into
N (Neutral) can cause the vehicle
to roll even if the transmission is
in P (Park). You or others could
(Continued)
Warning (Continued)
be injured. Set the parking brake
before shifting the transfer case
to N (Neutral).
To dinghy tow: 1. Position the vehicle being towed behind the tow vehicle,
facing forward and on a level
surface.
2. Securely attach the vehicle being towed to the tow vehicle.
3. Apply the parking brake and start the engine.
4. Shift the transfer case to N (Neutral). See “Shifting into
N (Neutral)” underFour-Wheel
Drive 0174. Check that the
vehicle is in N (Neutral) by
shifting the transmission to
R (Reverse) and then to
D (Drive). There should be no
movement of the vehicle while
shifting.

GMC Canyon/Canyon Denali Owner Manual (GMNA-Localizing-U.S./Canada-
13566643) - 2020 - CRC - 10/4/19
Vehicle Care 297
5. With the engine off, leave thekey in ACC/ACCESSORY to
prevent the steering column
from locking.
Caution
Failure to disconnect the negative
battery cable or to have it contact
the terminals can cause damage
to the vehicle.
6. Disconnect the negative battery cable at the battery and
secure the nut and bolt. Cover
the negative battery post with a
non-conductive material to
prevent any contact with the
negative battery terminal.
Caution
If the steering column is locked,
vehicle damage may occur.
7. Move the steering wheel to make sure the steering column
is unlocked. 8. With a foot on the brake pedal,
release the parking brake.
Keep the ignition key in the
towed vehicle in ACC/
ACCESSORY to prevent the
steering column from locking.
Disconnecting the Towed Vehicle
Before disconnecting the towed
vehicle: 1. Park on a level surface.
2. Set the parking brake, then shift the transmission to
P (Park), and move the ignition
key to OFF.
3. Connect the battery.
4. With your foot off the brake, turn the ignition on with the
engine off.
5. Shift the transfer case out of N (Neutral) to Two-Wheel Drive
High. See “Shifting out of
N (Neutral)” underFour-Wheel
Drive 0174. See your dealer if
the transfer case cannot be
shifted out of N (Neutral). 6. Start the engine and check that
the vehicle is in Two-Wheel
Drive High by shifting the
transmission to R (Reverse)
and then to D (Drive). There
should be movement of the
vehicle while shifting.
7. Shift the transmission to P (Park) and turn off the
ignition.
8. Disconnect the vehicle from the tow vehicle.
9. Release the parking brake.
10. Reset any lost presets. The outside temperature
display will default to 0 °C
(32 °F) but will reset with
normal usage.

GMC Canyon/Canyon Denali Owner Manual (GMNA-Localizing-U.S./Canada-
13566643) - 2020 - CRC - 10/4/19
298 Vehicle Care
Dolly Towing
Front Towing (Front Wheels Off
the Ground)–Two-Wheel-Drive
Vehicles
Caution
If a two-wheel-drive vehicle is
towed with the rear wheels on the
ground, the transmission could be
damaged. The repairs would not
be covered by the vehicle
warranty. Never tow the vehicle
with the rear wheels on the
ground. Front Towing (Front Wheels Off
the Ground)
–Four-Wheel-Drive
Vehicles
To dolly tow a four-wheel-drive
vehicle from the front:
1. Attach the dolly to the tow vehicle following the dolly
manufacturer's instructions.
2. Drive the front wheels onto the dolly.
3. Shift the transmission to P (Park).
4. Set the parking brake.
{Warning
Shifting a four-wheel-drive
vehicle's transfer case into
N (Neutral) can cause the vehicle
to roll even if the transmission is
in P (Park). You or others could
be injured. Set the parking brake
before shifting the transfer case
to N (Neutral).
5. Use a clamping device designed for towing to ensure
that the front wheels are locked
into the straight position.
6. Secure the vehicle to the dolly following the manufacturer's
instructions.
7. Shift the transfer case to N (Neutral). See “Shifting into
N (Neutral)” underFour-Wheel
Drive 0174 for the proper
procedure.
8. Release the parking brake only after the vehicle being towed is
firmly attached to the tow
vehicle.

GMC Canyon/Canyon Denali Owner Manual (GMNA-Localizing-U.S./Canada-
13566643) - 2020 - CRC - 10/4/19
308 Vehicle Care
Reinstall by lining up the floor mat
retainer openings over the carpet
retainers and snapping into position.
Make sure the floor mat is properly
secured in place.
Verify the floor mat does not
interfere with the pedals.

GMC Canyon/Canyon Denali Owner Manual (GMNA-Localizing-U.S./Canada-
13566643) - 2020 - CRC - 10/4/19
Customer Information 329
Customer
Information
Customer Information
Customer SatisfactionProcedure . . . . . . . . . . . . . . . . . . . 329
Customer Assistance Offices . . . . . . . . . . . . . . . . . . . . . . 331
Customer Assistance for Text Telephone (TTY) Users . . . . . 332
Online Owner Center . . . . . . . . . 332
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . 332
Roadside Assistance Program . . . . . . . . . . . . . . . . . . . . 333
Scheduling Service Appointments . . . . . . . . . . . . . . . 334
Courtesy Transportation Program . . . . . . . . . . . . . . . . . . . . 335
Collision Damage Repair . . . . . 336
Publication Ordering Information . . . . . . . . . . . . . . . . . . 338
Radio Frequency Statement . . . . . . . . . . . . . . . . . . . 339
Reporting Safety Defects
Reporting Safety Defects tothe United States
Government . . . . . . . . . . . . . . . . . 339
Reporting Safety Defects to the Canadian
Government . . . . . . . . . . . . . . . . . 339
Reporting Safety Defects to General Motors . . . . . . . . . . . . . 340
Vehicle Data Recording and
Privacy
Vehicle Data Recording andPrivacy . . . . . . . . . . . . . . . . . . . . . . 340
Cybersecurity . . . . . . . . . . . . . . . . . 341
Event Data Recorders . . . . . . . . 341
OnStar . . . . . . . . . . . . . . . . . . . . . . . 342
Infotainment System . . . . . . . . . . 342
Customer Information
Customer Satisfaction
Procedure
Your satisfaction and goodwill are
important to your dealer and to
GMC. Normally, any concerns with
the sales transaction or the
operation of the vehicle will be
resolved by your dealer's sales or
service departments. Sometimes,
however, despite the best intentions
of all concerned, misunderstandings
can occur. If your concern has not
been resolved to your satisfaction,
the following steps should be taken:
STEP ONE : Discuss your concern
with a member of dealership
management. Normally, concerns
can be quickly resolved at that level.
If the matter has already been
reviewed with the sales, service,
or parts manager, contact the owner
of your dealership or the general
manager.
STEP TWO : If after contacting a
member of dealership management,
it appears your concern cannot be