2020 GMC CANYON dic

GMC Canyon/Canyon Denali Owner Manual (GMNA-Localizing-U.S./Canada-
13566643) - 2020 - CRC - 10/4/19
318 Service and Maintenance
Additional
Maintenance and Care
Your vehicle is an important
investment and caring for it properly
may help to avoid future costly
repairs. To maintain vehicle
performance, additional
maintenance services may be
required.
It is recommended that your dealer
perform these services—their
trained dealer technicians know
your vehicle best. Your dealer can
also perform a thorough
assessment with a multi-point
inspection to recommend when your
vehicle may need attention.
The following list is intended to
explain the services and conditions
to look for that may indicate
services are required.
Battery
The 12-volt battery supplies power
to start the engine and operate any
additional electrical accessories. .
To avoid break-down or failure to
start the vehicle, maintain a
battery with full cranking power.
. Trained dealer technicians have
the diagnostic equipment to test
the battery and ensure that the
connections and cables are
corrosion-free.
Belts
. Belts may need replacing if they
squeak or show signs of
cracking or splitting.
. Trained dealer technicians have
access to tools and equipment
to inspect the belts and
recommend adjustment or
replacement when necessary.
Brakes
Brakes stop the vehicle and are
crucial to safe driving.
. Signs of brake wear may include
chirping, grinding, or squealing
noises, or difficulty stopping. .
Trained dealer technicians have
access to tools and equipment
to inspect the brakes and
recommend quality parts
engineered for the vehicle.
Fluids
Proper fluid levels and approved
fluids protect the vehicle’s systems
and components. See
Recommended Fluids and
Lubricants 0321 for GM approved
fluids.
. Engine oil and windshield
washer fluid levels should be
checked at every fuel fill.
. Instrument cluster lights may
come on to indicate that fluids
may be low and need to be
filled.
Hoses
Hoses transport fluids and should
be regularly inspected to ensure
that there are no cracks or leaks.
With a multi-point inspection, your
dealer can inspect the hoses and
advise if replacement is needed.

GMC Canyon/Canyon Denali Owner Manual (GMNA-Localizing-U.S./Canada-
13566643) - 2020 - CRC - 10/4/19
Service and Maintenance 319
Lamps
Properly working headlamps,
taillamps, and brake lamps are
important to see and be seen on
the road.
.Signs that the headlamps need
attention include dimming, failure
to light, cracking, or damage.
The brake lamps need to be
checked periodically to ensure
that they light when braking.
. With a multi-point inspection,
your dealer can check the lamps
and note any concerns.
Shocks and Struts
Shocks and struts help aid in control
for a smoother ride.
. Signs of wear may include
steering wheel vibration, bounce/
sway while braking, longer
stopping distance, or uneven
tire wear.
. As part of the multi-point
inspection, trained dealer
technicians can visually inspect
the shocks and struts for signs of leaking, blown seals,
or damage, and can advise
when service is needed.
Tires
Tires need to be properly inflated,
rotated, and balanced. Maintaining
the tires can save money and fuel,
and can reduce the risk of tire
failure.
. Signs that the tires need to be
replaced include three or more
visible treadwear indicators; cord
or fabric showing through the
rubber; cracks or cuts in the
tread or sidewall; or a bulge or
split in the tire.
. Trained dealer technicians can
inspect and recommend the right
tires. Your dealer can also
provide tire/wheel balancing
services to ensure smooth
vehicle operation at all speeds.
Your dealer sells and services
name brand tires. Vehicle Care
To help keep the vehicle looking like
new, vehicle care products are
available from your dealer. For
information on how to clean and
protect the vehicle’s interior and
exterior, see
Interior Care 0304 and
Exterior Care 0299.
Wheel Alignment
Wheel alignment is critical for
ensuring that the tires deliver
optimal wear and performance.
. Signs that the alignment may
need to be adjusted include
pulling, improper vehicle
handling, or unusual tire wear.
. Your dealer has the required
equipment to ensure proper
wheel alignment.
Windshield
For safety, appearance, and the
best viewing, keep the windshield
clean and clear.
. Signs of damage include
scratches, cracks, and chips.

GMC Canyon/Canyon Denali Owner Manual (GMNA-Localizing-U.S./Canada-
13566643) - 2020 - CRC - 10/4/19
Customer Information 331
its participation in a no-charge
Mediation/Arbitration Program.
General Motors of Canada
Company has committed to binding
arbitration of owner disputes
involving factory-related vehicle
service claims. The program
provides for the review of the facts
involved by an impartial third party
arbiter, and may include an informal
hearing before the arbiter. The
program is designed so that the
entire dispute settlement process,
from the time you file your complaint
to the final decision, should be
completed in about 70 days. We
believe our impartial program offers
advantages over courts in most
jurisdictions because it is informal,
quick, and free of charge.
For further information concerning
eligibility in the Canadian Motor
Vehicle Arbitration Plan (CAMVAP),
call toll-free 1-800-207-0685, or call
the General Motors Customer Care
Centre, 1-800-263-3777 (English),
1-800-263-7854 (French),
or write to:Mediation/Arbitration Program
c/o Customer Care Centre
General Motors of Canada
Company
Mail Code: CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
Your inquiry should be accompanied
by the Vehicle Identification
Number (VIN).
Customer Assistance
Offices
GMC encourages customers to call
the toll-free number for assistance.
However, if a customer wishes to
write or e-mail GMC, the letter
should be addressed to:
United States and Puerto Rico
GMC Customer Assistance Center
P.O. Box 33172
Detroit, MI 48232-5172
www.gmc.com
1-800-GMC-8782 (1-800-462-8782)
1-888-889-2438 (For Text
Telephone devices (TTYs))
Roadside Assistance:
1-888-881-3302
From U.S. Virgin Islands:
1-800-496-9994
Canada
General Motors of Canada
Company
Customer Care Centre, Mail Code:
CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
www.gmc.ca
1-800-263-3777 (English)
1-800-263-7854 (French)
1-800-263-3830 (For Text
Telephone Devices (TTYs))
Roadside Assistance:
1-800-268-6800
Overseas
Please contact the local General
Motors Business Unit.

GMC Canyon/Canyon Denali Owner Manual (GMNA-Localizing-U.S./Canada-
13566643) - 2020 - CRC - 10/4/19
OnStar 343
OnStar
OnStar Overview
OnStar Overview . . . . . . . . . . . . . 343
OnStar Services
Emergency . . . . . . . . . . . . . . . . . . . 344
Security . . . . . . . . . . . . . . . . . . . . . . 345
OnStar Additional Information
OnStar AdditionalInformation . . . . . . . . . . . . . . . . . . 345
OnStar Overview
=Voice Command Button
QBlue OnStar Button
>Red Emergency Button
This vehicle may be equipped with a
comprehensive, in-vehicle system
that can connect to an OnStar
Advisor for Emergency, Security,
Navigation, Connections, and
Diagnostics Services. OnStar
services may require a paid service
plan and data plan. OnStar requires
the vehicle battery and electrical
system, cellular service, and GPS
satellite signals to be available and
operating. OnStar acts as a link to
existing emergency service
providers. OnStar may collect
information about you and your
vehicle, including location information. See OnStar User
Terms, Privacy Statement, and
Software Terms for more details
including system limitations at
www.onstar.com (U.S.) or
www.onstar.ca (Canada).
The OnStar system status light is
next to the OnStar buttons. If the
status light is:
.
Solid Green: System is ready.
. Flashing Green: On a call.
. Red: Indicates a problem.
. Off: System is off. Press
Qtwice
to speak with an OnStar Advisor.
Press
Qor call 1-888-4ONSTAR
(1-888-466-7827) to speak to an
Advisor.
Functionality of the Voice Command
button may vary by vehicle and
region.

GMC Canyon/Canyon Denali Owner Manual (GMNA-Localizing-U.S./Canada-
13566643) - 2020 - CRC - 10/4/19
346 OnStar
.PressQto speak with an
Advisor.
OnStar or connected services
cannot work unless the vehicle is in
a place where OnStar has an
agreement with a wireless service
provider for service in that area. The
wireless service provider must also
have coverage, network capacity,
reception, and technology
compatible with OnStar or
connected services. Service
involving location information about
the vehicle cannot work unless GPS
signals are available, unobstructed,
and compatible with the OnStar
hardware. OnStar or connected
services may not work if the OnStar
equipment is not properly installed
or it has not been properly
maintained. If equipment or software
is added, connected, or modified,
OnStar or connected services may
not work. Other problems beyond
the control of OnStar —such as
hills, tall buildings, tunnels, weather,
electrical system design and
architecture of the vehicle, damage to the vehicle in a crash, or wireless
phone network congestion or
jamming
—may prevent service.
See Radio Frequency Statement
0 339.
Services for People with
Disabilities
Advisors provide services to help
with physical disabilities and
medical conditions.
Press
Qto help:
. Locate a gas station with an
attendant to pump gas.
. Find a hotel, restaurant, etc.,
that meets accessibility needs.
. Provide directions to the closest
hospital or pharmacy in urgent
situations.
TTY Users
OnStar has the ability to
communicate to deaf,
hard-of-hearing, or speech-impaired
customers while in the vehicle. The
available dealer-installed TTY
system can provide in-vehicle access to all OnStar services,
except Virtual Advisor and OnStar
Turn-by-Turn Navigation.
If equipped, TTY mode can be
turned on or off by touching
Settings, then Apps, and then
Phone. When TTY mode is on,
phone calls can be made or
received with OnStar using the
infotainment display.
OnStar Personal Identification
Number (PIN)
A PIN is needed to access some
OnStar services. The PIN will need
to be changed the first time when
speaking with an Advisor. To
change the OnStar PIN, contact an
OnStar Advisor by pressing
Qor
calling 1-888-4ONSTAR.
Warranty
OnStar equipment may be
warranted as part of the vehicle
warranty.

GMC Canyon/Canyon Denali Owner Manual (GMNA-Localizing-U.S./Canada-
13566643) - 2020 - CRC - 10/4/19
352 Index
IndexA
Accessories andModifications . . . . . . . . . . . . . . . . . . 221
Accessory Power . . . . . . . . . . . . . . . 165
Active Fuel Management . . . . . . . 168
Add-On Electrical Equipment . . . 217
Additional Information OnStar . . . . . . . . . . . . . . . . . . . . . . . 345
Additional Maintenance and Care . . . . . . . . . . . . . . . . . . . . . . 318
Adjustments Lumbar, Front Seats . . . . . . . . . . . . 30
Air Cleaner/Filter, Engine . . . . . . . 231
Air Conditioning . . . . . . . . . . . 134, 136
Air Filter, Passenger Compartment . . . . . . . . . . . . . . . . . 140
Air Vents . . . . . . . . . . . . . . . . . . . . . . . 139
Airbag System Check . . . . . . . . . . . . . . . . . . . . . . . . . . 55
How Does an Airbag
Restrain? . . . . . . . . . . . . . . . . . . . . . 48
Passenger Sensing System . . . . 50
What Makes an Airbag Inflate? . . . . . . . . . . . . . . . . . . . . . . . . 48
What Will You See after an Airbag Inflates? . . . . . . . . . . . . . . . 48
When Should an Airbag Inflate? . . . . . . . . . . . . . . . . . . . . . . . . 47 Airbag System (cont'd)
Where Are the Airbags? . . . . . . . . 45
Airbags Adding Equipment to theVehicle . . . . . . . . . . . . . . . . . . . . . . . . 54
Passenger Status Indicator . . . 105
Readiness Light . . . . . . . . . . . . . . 105
Servicing Airbag-Equipped Vehicles . . . . . . . . . . . . . . . . . . . . . . . 54
System Check . . . . . . . . . . . . . . . . . . 44
Alarm Vehicle Security . . . . . . . . . . . . . . . . 19
All-Season Tires . . . . . . . . . . . . . . . . 258
All-Terrain Tires . . . . . . . . . . . . . . . . . 259
Antilock Brake System (ABS) . . . 181 Warning Light . . . . . . . . . . . . . . . . . 109
Appearance Care Exterior . . . . . . . . . . . . . . . . . . . . . . . 299
Interior . . . . . . . . . . . . . . . . . . . . . . . . 304
Assistance Program, Roadside . . . . . . . . . . . . . . . . . . . . . . 333
Assistance Systems for Parking and Backing . . . . . . . . . . 189
Automatic Climate Control System . . . . . . . 136
Door Locks . . . . . . . . . . . . . . . . . . . . . 17
Headlamp System . . . . . . . . . . . . 127
Transmission . . . . . . . . . . . . . . . . . 169

GMC Canyon/Canyon Denali Owner Manual (GMNA-Localizing-U.S./Canada-
13566643) - 2020 - CRC - 10/4/19
Index 353
Automatic (cont'd)Transmission Fluid . . . . . . . . . . . 231
Automatic Transmission Manual Mode . . . . . . . . . . . . . . . . . 172
Shift Lock Control FunctionCheck . . . . . . . . . . . . . . . . . . . . . . . 242
Axle, Front . . . . . . . . . . . . . . . . . . . . . . 242
Axle, Rear . . . . . . . . . . . . . . . . . . . . . . 242
B
Battery Exterior Lighting Battery
Saver . . . . . . . . . . . . . . . . . . . . . . . 132
Load Management . . . . . . . . . . . . 131
Power Protection . . . . . . . . . . . . . 132
Battery - North America . . . . 240, 291
Blade Replacement, Wiper . . . . . 243
Blind Spot Mirrors . . . . . . . . . . . . . . . 22
Brake System Warning Light . . . . . . . . 109
Brakes . . . . . . . . . . . . . . . . . . . . . . . . . . 239 Antilock . . . . . . . . . . . . . . . . . . . . . . . 181
Assist . . . . . . . . . . . . . . . . . . . . . . . . . 182
Fluid . . . . . . . . . . . . . . . . . . . . . . . . . . 239
Parking . . . . . . . . . . . . . . . . . . . . . . . 181
Braking . . . . . . . . . . . . . . . . . . . . . . . . . 144
Break-In, New Vehicle . . . . . . . . . . 160 Bulb Replacement
Center High-Mounted
Stoplamp (CHMSL) and
Cargo Lamp . . . . . . . . . . . . . . . . . 248
Halogen Bulbs . . . . . . . . . . . . . . . . 246
Headlamp Aiming . . . . . . . . . . . . . 246
Headlamps . . . . . . . . . . . . . . . . . . . 246
Headlamps, Front Turn Signal, Sidemarker, and
Parking Lamps . . . . . . . . . . . . . . 246
Taillamps, Turn Signal,
Stoplamps, and Back-up
Lamps . . . . . . . . . . . . . . . . . . . . . . 247
Buying New Tires . . . . . . . . . . . . . . . 273
C
Calibration . . . . . . . . . . . . . . . . . . . . . . . 93
California Perchlorate MaterialsRequirements . . . . . . . . . . . . . . . 221
California
Proposition
65 Warning . . . . . . . . . .220, 240, 291, Back Cover
Canadian Vehicle Owners . . . . . . . . 2
Capacities and Specifications . . . . . . . . . . . . . . . . . 326 Carbon Monoxide
Engine Exhaust . . . . . . . . . . . . . . . 168
Tailgate . . . . . . . . . . . . . . . . . . . . . . . . . 18
Winter Driving . . . . . . . . . . . . . . . . 152
Caution, Danger, and Warning . . . . 3
Center Console Storage . . . . . . . . . 89
Center High-Mounted Stoplamp (CHMSL) and
Cargo Lamp . . . . . . . . . . . . . . . . . . . 248
Chains, Tire . . . . . . . . . . . . . . . . . . . . 277
Charging Wireless . . . . . . . . . . . . . . . . . . . . . . . . 94
Charging System Light . . . . . . . . . 106
Check Engine Light (MalfunctionIndicator) . . . . . . . . . . . . . . . . . . . . 107
Ignition Transmission Lock . . . 243
Child Restraints Infants and Young Children . . . . . 58
Lower Anchors and Tethersfor Children . . . . . . . . . . . . . . . . . . . 63
Older Children . . . . . . . . . . . . . . . . . . 56
Securing . . . . . . . . . . . . . . . . . . . . 79, 84
Systems . . . . . . . . . . . . . . . . . . . . . . . . 60
Circuit Breakers . . . . . . . . . . . . . . . . 249
Cleaning
Exterior Care . . . . . . . . . . . . . . . . . 299
Interior Care . . . . . . . . . . . . . . . . . . 304

GMC Canyon/Canyon Denali Owner Manual (GMNA-Localizing-U.S./Canada-
13566643) - 2020 - CRC - 10/4/19
354 Index
Climate Control Systems . . . . . . . 134Air Conditioning . . . . . . . . . . . . . . 134
Automatic . . . . . . . . . . . . . . . . . . . . . 136
Heating . . . . . . . . . . . . . . . . . . . . . . . 134
Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
Cluster, Instrument . . . . . . . . . 98, 100
Collision Damage Repair . . . . . . . 336
Compact Spare Tire . . . . . . . . . . . . 289
Compartments Storage . . . . . . . . . . . . . . . . . . . . . . . . . 88
Compass . . . . . . . . . . . . . . . . . . . . . . . . 93
Connected Services
Connections . . . . . . . . . . . . . . . . . . 350
Diagnostics . . . . . . . . . . . . . . . . . . . 351
Navigation . . . . . . . . . . . . . . . . . . . . 349
Connections
Connected Services . . . . . . . . . . 350
Control Hill Descent . . . . . . . . . . . . . . . . . . 184
Traction and ElectronicStability . . . . . . . . . . . . . . . . . . . . . 183
Control Light Hill Descent . . . . . . . . . . . . . . . . . . .110
Control of a Vehicle . . . . . . . . . . . . . 144
Convex Mirrors . . . . . . . . . . . . . . . . . . 21
Coolant Engine Temperature Gauge . . 104
Cooling . . . . . . . . . . . . . . . . . . . . 134, 136 Cooling System . . . . . . . . . . . . . . . . . 233
Courtesy Transportation
Program . . . . . . . . . . . . . . . . . . . . . . . 335
Cruise Control . . . . . . . . . . . . . . . . . . 186 Light . . . . . . . . . . . . . . . . . . . . . . . . . . .114
Cupholders . . . . . . . . . . . . . . . . . . . . . . 88
Customer Assistance . . . . . . . . . . . 332 Offices . . . . . . . . . . . . . . . . . . . . . . . . 331
Text Telephone (TTY)Users . . . . . . . . . . . . . . . . . . . . . . . 332
Customer Information
Publications OrderingInformation . . . . . . . . . . . . . . . . . . 338
Customer Satisfaction Procedure . . . . . . . . . . . . . . . . . . . . . 329
Cybersecurity . . . . . . . . . . . . . . . . . . . 341
D
Damage Repair, Collision . . . . . . . 336
Danger, Warning, and Caution . . . . 3
Data Collection
Infotainment System . . . . . . . . . . 342
OnStar . . . . . . . . . . . . . . . . . . . . . . . 342
Data Recorders, Event . . . . . . . . . 341
Daytime Running Lamps (DRL) . . . . . . . . . . . . . . . . . . 127
Defensive Driving . . . . . . . . . . . . . . . 143
Delayed Locking . . . . . . . . . . . . . . . . . 17 Diagnostics
Connected Services . . . . . . . . . . 351
Differential, Limited-Slip . . . . . . . . 185
Distracted Driving . . . . . . . . . . . . . . . 142
Dome Lamps . . . . . . . . . . . . . . . . . . . 130
Door Ajar Light . . . . . . . . . . . . . . . . . . . . . .114
Delayed Locking . . . . . . . . . . . . . . . . 17
Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Power Locks . . . . . . . . . . . . . . . . . . . . 17
Drive Belt Routing, Engine . . . . . . 328
Driver Assistance Systems . . . . . 188
Driver Information
Center (DIC) . . . . . . . . . . . . . 115, 117
Driving Better Fuel Economy . . . . . . . . . 142
Characteristics and
Towing Tips . . . . . . . . . . . . . . . . . 199
Defensive . . . . . . . . . . . . . . . . . . . . . 143
Drunk . . . . . . . . . . . . . . . . . . . . . . . . . 143
Hill and Mountain Roads . . . . . . 151
If the Vehicle is Stuck . . . . . . . . . 153
Loss of Control . . . . . . . . . . . . . . . 145
Off-Road . . . . . . . . . . . . . . . . . . . . . 146
Off-Road Recovery . . . . . . . . . . . 145
Vehicle Load Limits . . . . . . . . . . . 154
Wet Roads . . . . . . . . . . . . . . . . . . . 150
Winter . . . . . . . . . . . . . . . . . . . . . . . . 152