
GMC Acadia/Acadia Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13687875) - 2020 - CRC - 10/28/19
Customer Information 379
be original equipment parts, either
new Genuine GM parts or recycled
original GM parts. Remember,
recycled parts will not be covered by
the GM vehicle warranty.
Insurance pays the bill for the repair,
but you must live with the repair.
Depending on your policy limits,
your insurance company may
initially value the repair using
aftermarket parts. Discuss this with
the repair professional, and insist on
Genuine GM parts. Remember,
if the vehicle is leased, you may be
obligated to have the vehicle
repaired with Genuine GM parts,
even if your insurance coverage
does not pay the full cost.
If another party's insurance
company is paying for the repairs,
you are not obligated to accept a
repair valuation based on that
insurance company's collision policy
repair limits, as you have no
contractual limits with that company.
In such cases, you can have control
of the repair and parts choices as
long as the cost stays within
reasonable limits.Publication Ordering
Information
Service Manuals
Service manuals have the diagnosis
and repair information on the
engine, transmission, axle,
suspension, brakes, electrical
system, steering system, body, etc.
Customer Literature
Owner’s manuals are written
specifically for owners and are
intended to provide basic
operational information about the
vehicle. The owner ’s manual
includes the Maintenance Schedule
for all models.
Customer literature publications
available for purchase include
owner ’s manuals, warranty
manuals, infotainment manuals, and
portfolios. Portfolios include an
owner ’s manual, warranty manual,
infotainment manual, if applicable,
and zip lock bag or pouch.
Current and Past Models
Service manuals and customer
literature are available for many
current and past model year GM
vehicles.
To order, call 1-800-551-4123
Monday–Friday, 8:00 a.m.–6:00 p.m.
eastern time
For credit card orders only (VISA,
MasterCard, or Discover), see
Helm, Inc. at: www.helminc.com.
To order by mail, write to:
Helm, Incorporated
Attention: Customer Service
47911 Halyard Drive
Plymouth, MI 48170
Make checks payable in U.S. funds.

GMC Acadia/Acadia Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13687875) - 2020 - CRC - 10/28/19
382 Customer Information
Cybersecurity
GM collects information about the
use of your vehicle including
operational and safety related
information. We collect this
information to provide, evaluate,
improve, and troubleshoot our
products and services and to
develop new products and services.
The protection of vehicle electronics
systems and customer data from
unauthorized outside electronic
access or control is important to
GM. GM maintains appropriate
security standards, practices,
guidelines and controls aimed at
defending the vehicle and the
vehicle service ecosystem against
unauthorized electronic access,
detecting possible malicious activity
in related networks, and responding
to suspected cybersecurity incidents
in a timely, coordinated and effective
manner. Security incidents could
impact your safety or compromise
your private data. To minimize
security risks, please do not connect
your vehicle electronic systems to
unauthorized devices or connect
your vehicle to any unknown oruntrusted networks (such as
Bluetooth, WIFI or similar
technology). In the event you
suspect any security incident
impacting your data or the safe
operation of your vehicle, please
stop operating your vehicle and
contact your dealer.
Event Data Recorders
This vehicle is equipped with an
event data recorder (EDR). The
main purpose of an EDR is to
record, in certain crash or near
crash-like situations, such as an air
bag deployment or hitting a road
obstacle, data that will assist in
understanding how a vehicle’s
systems performed. The EDR is
designed to record data related to
vehicle dynamics and safety
systems for a short period of time,
typically 30 seconds or less. The
EDR in this vehicle is designed to
record such data as:
.
How various systems in your
vehicle were operating; .
Whether or not the driver and
passenger safety belts were
buckled/fastened;
. How far (if at all) the driver was
depressing the accelerator and/
or brake pedal; and,
. How fast the vehicle was
traveling.
These data can help provide a
better understanding of the
circumstances in which crashes and
injuries occur.
Note
EDR data are recorded by your
vehicle only if a non-trivial crash
situation occurs; no data are
recorded by the EDR under normal
driving conditions and no personal
data (e.g., name, gender, age, and
crash location) are recorded.
However, other parties, such as law
enforcement, could combine the
EDR data with the type of
personally identifying data routinely
acquired during a crash
investigation.

GMC Acadia/Acadia Denali Owner Manual (GMNA-Localizing-U.S./Canada/-
Mexico-13687875) - 2020 - CRC - 10/28/19
Index 399
Lights (cont'd)Engine Coolant
Temperature Warning . . . . . . . 133
Engine Oil Pressure . . . . . . . . . . 134
Flash-to-Pass . . . . . . . . . . . . . . . . . 157
Front Fog Lamp . . . . . . . . . . . . . . 136
Gear Shifting . . . . . . . . . . . . . . . . . 131
High-Beam On . . . . . . . . . . . . . . . . 135
High/Low Beam Changer . . . . . 157
Hill Descent Control . . . . . . . . . . 131
Lane Keep Assist . . . . . . . . . . . . . 131
Low Fuel Warning . . . . . . . . . . . . 135
Seat Belt Reminders . . . . . . . . . . 125
Security . . . . . . . . . . . . . . . . . . . . . . 135
Service Electric Parking Brake . . . . . . . . . . . . . . . . . . . . . . . 130
StabiliTrak OFF . . . . . . . . . . . . . . . 133
Tire Pressure . . . . . . . . . . . . . . . . . 134
Tow/Haul Mode . . . . . . . . . . . . . . . 131
Traction Control System (TCS)/StabiliTrak . . . . . . . . . . . . 133
Traction Off . . . . . . . . . . . . . . . . . . . 132
Locks Automatic Door . . . . . . . . . . . . . . . . . 19
Delayed Locking . . . . . . . . . . . . . . . . 19
Door . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Lockout Protection . . . . . . . . . . . . . . 20
Power Door . . . . . . . . . . . . . . . . . . . . . 19 Locks (cont'd)
Safety . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Loss of Control . . . . . . . . . . . . . . . . . 177
Low Fuel Warning Light . . . . . . . . . 135
Lower Anchors and Tethers for Children (LATCH
System) . . . . . . . . . . . . . . . . . . . . . . . . 85
Lumbar Adjustment . . . . . . . . . . . . . . 45 Front Seats . . . . . . . . . . . . . . . . . . . . . 45
M
MaintenanceRecords . . . . . . . . . . . . . . . . . . . . . . 364
Maintenance and Care Additional . . . . . . . . . . . . . . . . . . . . . 359
Maintenance Schedule . . . . . . . . . 353 Recommended Fluids and
Lubricants . . . . . . . . . . . . . . . . . . . 362
Malfunction Indicator Lamp . . . . . 127
Manual Mode . . . . . . . . . . . . . . . . . . . 205
Memory Seats . . . . . . . . . . . . . . . . . . . 46
Messages Engine Power . . . . . . . . . . . . . . . . 146
Vehicle . . . . . . . . . . . . . . . . . . . . . . . 145
Vehicle Speed . . . . . . . . . . . . . . . . 146
Mirror
Rear Camera . . . . . . . . . . . . . . . . . . . 34 Mirrors
Automatic Dimming . . . . . . . . . . . . . 33
Automatic Dimming
Rearview . . . . . . . . . . . . . . . . . . . . . . 33
Convex . . . . . . . . . . . . . . . . . . . . . . . . . 31
Folding . . . . . . . . . . . . . . . . . . . . . . . . . 32
Heated . . . . . . . . . . . . . . . . . . . . . . . . . 33
Manual Rearview . . . . . . . . . . . . . . . 33
Power . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Tilt in Reverse . . . . . . . . . . . . . . . . . . 33
Mirrors, Interior Rearview . . . . . . . . 33
Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . 212
Driver Control . . . . . . . . . . . . . . . . . 212
Monitor System, Tire Pressure . . . . . . . . . . . . . . . . . . . . . . 307
N
NavigationConnected Services . . . . . . . . . . 390
New Vehicle Break-In . . . . . . . . . . . 190
O
Odometer . . . . . . . . . . . . . . . . . . . . . . . 121 Trip . . . . . . . . . . . . . . . . . . . . . . . . . . . 121
Off-Road . . . . . . . . . . . . . . . . . . . . . . . 178 Driving . . . . . . . . . . . . . . . . . . . . . . . . 178
Recovery . . . . . . . . . . . . . . . . . . . . . 177
Oil Engine . . . . . . . . . . . . . . . . . . . . . . . . 269

GMC Acadia/Acadia Denali Owner Manual (GMNA-Localizing-U.S./Canada/-
Mexico-13687875) - 2020 - CRC - 10/28/19
Index 401
Reimbursement Program,GM Mobility . . . . . . . . . . . . . . . . . . . 373
Remote Keyless Entry (RKE) System . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Remote Vehicle Start . . . . . . . . . . . . 15
Replacement Parts Airbags . . . . . . . . . . . . . . . . . . . . . . . . . 77
Maintenance . . . . . . . . . . . . . . . . . . 363
Replacing Airbag System . . . . . . . . 77
Replacing LATCH System Parts after a Crash . . . . . . . . . . . . . 92
Replacing Seat Belt System Parts after a Crash . . . . . . . . . . . . . 64
Reporting Safety Defects Canadian Government . . . . . . . . 381
General Motors . . . . . . . . . . . . . . . 381
U.S. Government . . . . . . . . . . . . . 380
Restraints Where to Put . . . . . . . . . . . . . . . . . . . 83
Retained Accessory Power (RAP) . . . . . . . . . . . . . . . . . . 196
Reverse Tilt Mirrors . . . . . . . . . . . . . . 33
Roads Driving, Wet . . . . . . . . . . . . . . . . . . 182
Roadside Assistance
Program . . . . . . . . . . . . . . . . . . . . . . . 374
Roof Sunroof . . . . . . . . . . . . . . . . . . . . . . . . . 38 Roof Rack System . . . . . . . . . . . . . . 104
Rotation, Tires . . . . . . . . . . . . . . . . . . 312
Routing, Engine Drive Belt . . . . . . 369
Running the Vehicle While
Parked . . . . . . . . . . . . . . . . . . . . . . . . 201
S
Safety Defects ReportingCanadian Government . . . . . . . . 381
General Motors . . . . . . . . . . . . . . . 381
U.S. Government . . . . . . . . . . . . . 380
Safety Locks . . . . . . . . . . . . . . . . . . . . . 20
Safety System Check . . . . . . . . . . . . 63
Scheduling Appointments . . . . . . . 375
Sealant Kit, Tire . . . . . . . . . . . . . . . . 321
Seat Belts . . . . . . . . . . . . . . . . . . . . . . . 56 Care . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Extender . . . . . . . . . . . . . . . . . . . . . . . . 63
How to Wear Seat Belts
Properly . . . . . . . . . . . . . . . . . . . . . . . 57
Lap-Shoulder Belt . . . . . . . . . . . . . . 59
Reminders . . . . . . . . . . . . . . . . . . . . 125
Replacing after a Crash . . . . . . . . 64
Use During Pregnancy . . . . . . . . . . 62
Seats Adjustment, Front . . . . . . . . . . . . . . . 43
Head Restraints . . . . . . . . . . . . . . . . 42
Heated and Ventilated Front . . . . 49 Seats (cont'd)
Heated, Rear . . . . . . . . . . . . . . . . . . . 54
Lumbar Adjustment, Front . . . . . . 45
Memory . . . . . . . . . . . . . . . . . . . . . . . . . 46
Power Adjustment, Front . . . . . . . 44
Rear . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Reclining Seatbacks . . . . . . . . . . . . 45
Third Row Seat . . . . . . . . . . . . . . . . . 55
Securing Child Restraints . . . . 93, 95
Security Light . . . . . . . . . . . . . . . . . . . . . . . . . . 135
OnStar . . . . . . . . . . . . . . . . . . . . . . . 386
Vehicle . . . . . . . . . . . . . . . . . . . . . . . . . 29
Vehicle Alarm . . . . . . . . . . . . . . . . . . . 29
Service . . . . . . . . . . . . . . . . . . . . . . . . . 172 Accessories and
Modifications . . . . . . . . . . . . . . . . 261
Doing Your Own Work . . . . . . . . 261
Maintenance Records . . . . . . . . 364
Maintenance, General Information . . . . . . . . . . . . . . . . . . 351
Parts Identification . . . . . . . . . . . . 365
Scheduling Appointments . . . . . 375
Service Electric Parking Brake Light . . . . . . . . . . . . . . . . . . . . 130
Services
Special Application . . . . . . . . . . . 358
Servicing the Airbag . . . . . . . . . . . . . 75