2020 GMC ACADIA towing

GMC Acadia/Acadia Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13687875) - 2020 - CRC - 10/28/19
340 Vehicle Care
Dinghy Towing
Caution
If the vehicle is towed with all four
wheels on the ground, the
drivetrain components could be
damaged. The repairs would not
be covered by the vehicle
warranty. Do not tow the vehicle
with all four wheels on the
ground.
The vehicle is neither designed nor
intended to be towed with all four
wheels on the ground. If the vehicle must be towed, a dolly should be
used. See the following information
on dolly towing.
Dolly Towing
Driving onto a Dolly
1. Park the vehicle on level ground in front of the dolly and
turn the vehicle off.
2. Make sure the parking brake is released.
3. Press and hold ENGINE START/STOP with your foot off
the brake for five seconds. 4. Hold the brake pedal and press
the parking brake switch for
15 seconds until the service
parking brake light flashes.
5. While the service parking brake light is still flashing, remove
your foot from the brake pedal
and release the parking brake
switch.
6. Immediately press and release the parking brake switch again
while the service park brake
light is still flashing.
7. Start the vehicle and drive onto the dolly.
8. Place the vehicle in P (Park).
9. Turn off the vehicle.
10. Open the hood.
11. Exit the vehicle and secure the vehicle onto the dolly.
12. Disconnect the negative (–) terminal connector from the
12-volt battery.
13. Close the hood of the vehicle.

GMC Acadia/Acadia Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13687875) - 2020 - CRC - 10/28/19
Vehicle Care 341
Removing the Vehicle from a Dolly1. Make sure the vehicle is secured to the dolly.
2. Open the door and open the hood of the vehicle.
3. Connect the negative (–) terminal connector from the
12-volt battery.
4. Press and hold ENGINE START/STOP with your foot off
the brake for five seconds.
5. Hold the brake pedal and press the parking brake switch for
five seconds until the parking
brake light flashes.
6. Turn the vehicle off.
7. Unsecure the vehicle and remove it from the dolly.
8. Do not drive in Service Mode with the parking brake set.Towing the Vehicle from
the RearCaution
Towing the vehicle from the rear
could damage it. Also, repairs
would not be covered by the
vehicle warranty. Never have the
vehicle towed from the rear.
Do not tow the vehicle from the rear.

GMC Acadia/Acadia Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13687875) - 2020 - CRC - 10/28/19
352 Service and Maintenance
The Tire Rotation and Required
Services are the responsibility of the
vehicle owner. It is recommended to
have your dealer perform these
services every 12 000 km/7,500 mi.
Proper vehicle maintenance helps to
keep the vehicle in good working
condition, improves fuel economy,
and reduces vehicle emissions.
Because of the way people use
vehicles, maintenance needs vary.
There may need to be more
frequent checks and services. The
Additional Required Services -
Normal are for vehicles that:
.Carry passengers and cargo
within recommended limits on
the Tire and Loading Information
label. See Vehicle Load Limits
0 186.
. Are driven on reasonable road
surfaces within legal driving
limits.
. Use the recommended fuel. See
Recommended Fuel 0242. Refer to the information in the
Maintenance Schedule Additional
Required Services - Normal chart.
The Additional Required Services -
Severe are for vehicles that are:
.
Mainly driven in heavy city traffic
in hot weather.
. Mainly driven in hilly or
mountainous terrain.
. Frequently towing a trailer.
. Used for high speed or
competitive driving.
. Used for taxi, police, or delivery
service.
Refer to the information in the
Maintenance Schedule Additional
Required Services - Severe chart.
{Warning
Performing maintenance work can
be dangerous and can cause
serious injury. Perform
maintenance work only if the
required information, proper tools,
and equipment are available.
If they are not, see your dealer to
have a trained technician do the
work. See Doing Your Own
Service Work 0261.

GMC Acadia/Acadia Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13687875) - 2020 - CRC - 10/28/19
Customer Information 375
Assistance is not given when the
vehicle is stuck in the sand,
mud, or snow.
. Flat Tire Change: Service to
change a flat tire with the spare
tire. The spare tire, if equipped,
must be in good condition and
properly inflated. It is the owner's
responsibility for the repair or
replacement of the tire if it is not
covered by the warranty.
. Battery Jump Start: Service to
jump start a dead battery.
. Trip Interruption Benefits and
Assistance: If your trip is
interrupted due to a warranty
event, incidental expenses may
be reimbursed within the
Powertrain warranty period.
Items considered are reasonable
and customary hotel, meals,
rental car, or a vehicle being
delivered back to the customer,
up to 500 miles.
Services Not Included in
Roadside Assistance
. Impound towing caused by
violation of any laws .
Legal fines
. Mounting, dismounting,
or changing of snow tires,
chains, or other traction devices
Service is not provided if a vehicle
is in an area that is not accessible
to the service vehicle or is not a
regularly traveled or maintained
public road, which includes ice and
winter roads. Off-road use is not
covered.
Services Specific to
Canadian-Purchased Vehicles
. Fuel Delivery: Reimbursement
is up to 7 L. Diesel fuel delivery
may be restricted. Propane and
other fuels are not provided
through this service.
. Lock-Out Service: Vehicle
registration is required.
. Trip Interruption Benefits and
Assistance: Must be over
150 km from where your trip was
started to qualify.
Pre-authorization, original
detailed receipts, and a copy of
the repair orders are required. Once authorization has been
received, the Roadside
Assistance advisor will help to
make arrangements and explain
how to receive payment.
. Alternative Service: If
assistance cannot be provided
right away, the Roadside
Assistance advisor may give
permission to get local
emergency road service. You will
receive payment, up to $100,
after sending the original receipt
to Roadside Assistance.
Mechanical failures may be
covered, however any cost for
parts and labor for repairs not
covered by the warranty are the
owner ’s responsibility.
Scheduling Service
Appointments
When the vehicle requires warranty
service, contact your dealer and
request an appointment. By
scheduling a service appointment
and advising the service consultant

GMC Acadia/Acadia Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13687875) - 2020 - CRC - 10/28/19
378 Customer Information
center that has GM-trained
technicians and comparable
equipment.
Insuring the Vehicle
Protect your investment in the GM
vehicle with comprehensive and
collision insurance coverage. There
are significant differences in the
quality of coverage afforded by
various insurance policy terms.
Many insurance policies provide
reduced protection to the GM
vehicle by limiting compensation for
damage repairs through the use of
aftermarket collision parts. Some
insurance companies will not
specify aftermarket collision parts.
When purchasing insurance, we
recommend that you ensure that the
vehicle will be repaired with GM
original equipment collision parts.
If such insurance coverage is not
available from your current
insurance carrier, consider switching
to another insurance carrier.
If the vehicle is leased, the leasing
company may require you to have
insurance that ensures repairs with
Genuine GM Original EquipmentManufacturer (OEM) parts or
Genuine Manufacturer replacement
parts. Read the lease carefully, as
you may be charged at the end of
the lease for poor quality repairs.If a Crash Occurs
If there has been an injury, call
emergency services for help. Do not
leave the scene of a crash until all
matters have been taken care of.
Move the vehicle only if its position
puts you in danger, or you are
instructed to move it by a police
officer.
Give only the necessary information
to police and other parties involved
in the crash.
For emergency towing see
Roadside Assistance Program
0
374.
Gather the following information:
. Driver name, address, and
telephone number
. Driver license number
. Owner name, address, and
telephone number .
Vehicle license plate number
. Vehicle make, model, and
model year
. Vehicle Identification
Number (VIN)
. Insurance company and policy
number
. General description of the
damage to the other vehicle
Choose a reputable repair facility
that uses quality replacement parts.
See “Collision Parts” earlier in this
section.
If the airbag has inflated, see What
Will You See after an Airbag
Inflates? 070.
Managing the Vehicle Damage
Repair Process
In the event that the vehicle requires
damage repairs, GM recommends
that you take an active role in its
repair. If you have a pre-determined
repair facility of choice, take the
vehicle there, or have it towed there.
Specify to the facility that any
required replacement collision parts

GMC Acadia/Acadia Denali Owner Manual (GMNA-Localizing-U.S./Canada/-
Mexico-13687875) - 2020 - CRC - 10/28/19
396 Index
Driver InformationCenter (DIC) . . . . . . . . . . . . . 137, 139
Driver Mode Control . . . . . . . . . . . . 212
Driving Assistance Systems . . . . . . . . . . 231
Better Fuel Economy . . . . . . . . . 174
Characteristics andTowing Tips . . . . . . . . . . . . . . . . . 246
Defensive . . . . . . . . . . . . . . . . . . . . . 175
Drunk . . . . . . . . . . . . . . . . . . . . . . . . . 175
Hill and Mountain Roads . . . . . . 183
If the Vehicle is Stuck . . . . . . . . . 185
Loss of Control . . . . . . . . . . . . . . . 177
Off-Road . . . . . . . . . . . . . . . . . . . . . 178
Off-Road Recovery . . . . . . . . . . . 177
Vehicle Load Limits . . . . . . . . . . . 186
Wet Roads . . . . . . . . . . . . . . . . . . . 182
Winter . . . . . . . . . . . . . . . . . . . . . . . . 184
Dual Automatic Climate Control System . . . . . . . . . . . . . . . . 165
E
Electric Brake Boost . . . . . . . . . . . . 206
Electric Parking Brake . . . . . . . . . . 207
Electric Parking Brake Light . . . . 130
Electrical Equipment,Add-On . . . . . . . . . . . . . . . . . . . . . . . 258 Electrical System
Engine Compartment Fuse
Block . . . . . . . . . . . . . . . . . . . . . . . . 290
Fuses and Circuit Breakers . . . 289
Instrument Panel Fuse Block . . . . . . . . . . . . . . . . . . . . . . . . 293
Overload . . . . . . . . . . . . . . . . . . . . . 289
Rear Compartment Fuse
Block . . . . . . . . . . . . . . . . . . . . . . . . 295
Emergency OnStar . . . . . . . . . . . . . . . . . . . . . . . 385
Engine Air Cleaner/Filter . . . . . . . . . . . . . 273
Check Light (MalfunctionIndicator) . . . . . . . . . . . . . . . . . . . . 127
Compartment Overview . . . . . . . 264
Coolant Temperature
Gauge . . . . . . . . . . . . . . . . . . . . . . 123
Coolant Temperature Warning Light . . . . . . . . . . . . . . . 133
Cooling System . . . . . . . . . . . . . . . 275
Drive Belt Routing . . . . . . . . . . . . 369
Exhaust . . . . . . . . . . . . . . . . . . . . . . 200
Heater . . . . . . . . . . . . . . . . . . . . . . . . 194
Oil Life System . . . . . . . . . . . . . . . 271
Oil Pressure Light . . . . . . . . . . . . 134
Overheating . . . . . . . . . . . . . . . . . . 279
Power Messages . . . . . . . . . . . . . 146 Engine (cont'd)
Running While Parked . . . . . . . . 201
Starting . . . . . . . . . . . . . . . . . . . . . . . 192
Engine Air Filter Life System . . . . 273
Engine Oil Temperature Gauge . . . . . . . . . . 123
Entry Lighting . . . . . . . . . . . . . . . . . . . 161
Equipment, Towing . . . . . . . . . . . . . 253
Event Data Recorders . . . . . . . . . . 382
Exit Lighting . . . . . . . . . . . . . . . . . . . . 161
Extended Parking . . . . . . . . . . . . . . . 200
Extender, Seat Belt . . . . . . . . . . . . . . 63
Exterior Lamp Controls . . . . . . . . . 155
Exterior Lamps Off Reminder . . . 157
Exterior Lighting Battery Saver . . . . . . . . . . . . . . . . . . . . . . . . . 163
F
Filter,
Engine Air Cleaner . . . . . . . . . . . 273
Flash-to-Pass . . . . . . . . . . . . . . . . . . . 157
Flashers, Hazard Warning . . . . . . 159
Flat Tire . . . . . . . . . . . . . . . . . . . . . . . . 319 Changing . . . . . . . . . . . . . . . . . . . . . 328
Floor Mats . . . . . . . . . . . . . . . . . . . . . . 350
Fluid Automatic Transmission . . . . . . 272
Brakes . . . . . . . . . . . . . . . . . . . . . . . . 282

GMC Acadia/Acadia Denali Owner Manual (GMNA-Localizing-U.S./Canada/-
Mexico-13687875) - 2020 - CRC - 10/28/19
Index 397
Fluid (cont'd)Washer . . . . . . . . . . . . . . . . . . . . . . . 281
Fog Lamps . . . . . . . . . . . . . . . . . . . . . 159
Folding Mirrors . . . . . . . . . . . . . . . . . . 32
Forward Collision Alert (FCA) System . . . . . . . . . . . . . . . . . 231
Frequency Statement
Radio . . . . . . . . . . . . . . . . . . . . . . . . . 380
Front Fog Lamp Light . . . . . . . . . . . . . . . . . . . . . . . . . . 136
Front Pedestrian Braking (FPB) System . . . . . . . . . . . . . . . . . 236
Front Seats Adjustment . . . . . . . . . . . . . . . . . . . . . 43
Heated and Ventilated . . . . . . . . . . 49
Fuel
Additives . . . . . . . . . . . . . . . . . . . . . 243
Economy, Driving for Better . . . 174
Filling a Portable FuelContainer . . . . . . . . . . . . . . . . . . . 245
Filling the Tank . . . . . . . . . . . . . . . 243
Foreign Countries . . . . . . . . . . . . 243
Gauge . . . . . . . . . . . . . . . . . . . . . . . . 122
Low Fuel Warning Light . . . . . . . 135
Management, Active . . . . . . . . . . 199
Prohibited Fuels . . . . . . . . . . . . . . 243
Recommended . . . . . . . . . . . . . . . 242
Top Tier . . . . . . . . . . . . . . . . . . . . . . 242 Fuses
Engine Compartment Fuse
Block . . . . . . . . . . . . . . . . . . . . . . . . 290
Fuses and Circuit Breakers . . . 289
Instrument Panel Fuse Block . . . . . . . . . . . . . . . . . . . . . . . . 293
Rear Compartment Fuse
Block . . . . . . . . . . . . . . . . . . . . . . . . 295
G
Garage Door Opener . . . . . . . . . . . 151Programming . . . . . . . . . . . . . . . . . 151
Gas Strut(s) . . . . . . . . . . . . . . . . . . . . 286
Gauges Engine CoolantTemperature . . . . . . . . . . . . . . . . 123
Engine Oil Temperature . . . . . . . 123
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . 122
Odometer . . . . . . . . . . . . . . . . . . . . . 121
Speedometer . . . . . . . . . . . . . . . . . 121
Tachometer . . . . . . . . . . . . . . . . . . . 121
Trip Odometer . . . . . . . . . . . . . . . . 121
Voltmeter . . . . . . . . . . . . . . . . . . . . . 124
Warning Lights and
Indicators . . . . . . . . . . . . . . . . . . . .114
Gear Shifting Light . . . . . . . . . . . . . . 131
General Information
Service and Maintenance . . . . . 351 General Information (cont'd)
Towing . . . . . . . . . . . . . . . . . . . . . . . . 246
Vehicle Care . . . . . . . . . . . . . . . . . . 260
Glove Box . . . . . . . . . . . . . . . . . . . . . . . 98
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . . . . 373
H
Halogen Bulbs . . . . . . . . . . . . . . . . . . 288
Hazard Warning Flashers . . . . . . . 159
Head Restraints . . . . . . . . . . . . . . . . . 42
Head-up Display . . . . . . . . . . . . . . . . 142
HeadlampsAiming . . . . . . . . . . . . . . . . . . . . . . . . 288
Automatic . . . . . . . . . . . . . . . . . . . . . 158
Bulb Replacement . . . . . . . . . . . . 288
Daytime RunningLamps (DRL) . . . . . . . . . . . . . . . . 157
Flash-to-Pass . . . . . . . . . . . . . . . . . 157
High-Beam On Light . . . . . . . . . . 135
High/Low Beam Changer . . . . . 157
Lamps On Reminder . . . . . . . . . 136
Heated Rear Seats . . . . . . . . . . . . . . . . . . . . . 54
Steering Wheel . . . . . . . . . . . . . . . 107
Heated and Ventilated Front
Seats . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Heated Mirrors . . . . . . . . . . . . . . . . . . . 33

GMC Acadia/Acadia Denali Owner Manual (GMNA-Localizing-U.S./Canada/-
Mexico-13687875) - 2020 - CRC - 10/28/19
400 Index
Oil (cont'd)Engine Oil Life System . . . . . . . 271
Pressure Light . . . . . . . . . . . . . . . . 134
Older Children, Restraints . . . . . . . 77
Online Owner Center . . . . . . . . . . . 373
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . 383
OnStar Additional Information . . . . . . . . . . . . . . . . . . . . 386
OnStar Emergency . . . . . . . . . . . . . 385
OnStar Overview . . . . . . . . . . . . . . . 384
OnStar Security . . . . . . . . . . . . . . . . 386
Operation Fog Lamps . . . . . . . . . . . . . . . . . . . 159
Outlets Power . . . . . . . . . . . . . . . . . . . . . . . . .110
Overheating, Engine . . . . . . . . . . . . 279
Overview
Instrument Panel . . . . . . . . . . . . . . . . 5
P
ParkShifting Out of . . . . . . . . . . . . . . . . 198
Park Assist . . . . . . . . . . . . . . . . . . . . . 227
Parking Brake and P (Park)Mechanism Check . . . . . . . . . . 285
Extended . . . . . . . . . . . . . . . . . . . . . 200
Over Things That Burn . . . . . . . 199 Parking or Backing
Assistance Systems . . . . . . . . . . 227
Passenger Airbag Status Indicator . . . . . . . . . . . . . . . . . . . . . . 126
Passenger Compartment Air Filter . . . . . . . . . . . . . . . . . . . . . . . . . . 172
Passenger Sensing System . . . . . 71
Pedestrian Ahead Indicator . . . . . 132
Perchlorate Materials
Requirements, California . . . . . . 261
Personalization
Vehicle . . . . . . . . . . . . . . . . . . . . . . . 146
Power Door Locks . . . . . . . . . . . . . . . . . . . . . 19
Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Outlets . . . . . . . . . . . . . . . . . . . . . . . .110
Protection, Battery . . . . . . . . . . . . 162
Retained Accessory (RAP) . . . 196
Seat Adjustment . . . . . . . . . . . . . . . . 44
Windows . . . . . . . . . . . . . . . . . . . . . . . 36
Pregnancy, Using Seat Belts . . . . 62
Privacy
Vehicle Data Recording . . . . . . . 381
Program Courtesy Transportation . . . . . . 376
Prohibited Fuels . . . . . . . . . . . . . . . . 243 Proposition
65 Warning,
California . . . . . . . . . . . .260, 283, 335,
Back Cover
Publication Ordering Information . . . . . . . . . . . . . . . . . . . . 379
R
Radio Frequency Statement . . . . 380
Reading Lamps . . . . . . . . . . . . . . . . . 161
Rear Camera Mirror . . . . . . . . . . . . . 34
Rear Climate Control System . . . 169
Rear Seats . . . . . . . . . . . . . . . . . . . . . . 51Heated . . . . . . . . . . . . . . . . . . . . . . . . . 54
Rear Storage . . . . . . . . . . . . . . . . . . . . 99
Rear Vision Camera (RVC) . . . . . 227
Rear Window Washer/Wiper . . . . 109
Rearview Mirrors . . . . . . . . . . . . . . . . 33 Automatic Dimming . . . . . . . . . . . . . 33
Reclining Seatbacks . . . . . . . . . . . . . 45
Recommended Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . 242
Recommended Fluids and Lubricants . . . . . . . . . . . . . . . . . . . . . 362
Records Maintenance . . . . . . . . . . . . . . . . . . 364
Recreational Vehicle Towing . . . . 339