
GMC Acadia/Acadia Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13687875) - 2020 - CRC - 10/28/19
390 Connected Services
Connected
Services
Connected Services
Navigation . . . . . . . . . . . . . . . . . . . . 390
Connections . . . . . . . . . . . . . . . . . . 391
Diagnostics . . . . . . . . . . . . . . . . . . . 392
Connected Services
Navigation
Navigation requires a specific
OnStar or connected service plan.
Press
Qto receive Turn-by-Turn
directions or have them sent to the
vehicle’s navigation screen,
if equipped.
Turn-by-Turn Navigation
1. PressQto connect to an
Advisor.
2. Request directions to be downloaded to the vehicle.
3. Follow the voice-guided commands.
Using Voice Commands
During a Planned Route
Functionality of the Voice Command
button, if equipped, may vary by
vehicle and region. For some
vehicles, press
=to open the
OnStar app on the infotainment
display. For other vehicles press
=
as follows. Cancel Route
1. Press
=. System responds:
“OnStar ready,” then a tone.
2. Say “Cancel route.” System
responds: “Do you want to
cancel directions?”
3. Say “Yes.”System responds:
“OK, request completed, thank
you, goodbye.”
Route Preview
1. Press
=. System responds:
“OnStar ready,” then a tone.
2. Say “Route preview.” System
responds with the next three
maneuvers.
Repeat
1. Press
=. System responds:
“OnStar ready,” then a tone.
2. Say “Repeat.” System
responds with the last direction
given, then responds with
“OnStar ready,” then a tone.

GMC Acadia/Acadia Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13687875) - 2020 - CRC - 10/28/19
Connected Services 391
Get My Destination1. Press
=. System responds:
“OnStar ready,” then a tone.
2. Say “Get my destination.”
System responds with the
address and distance to the
destination, then responds with
“OnStar ready,” then a tone.
Send Destination to Vehicle
Directions can be sent to the
vehicle’s navigation screen,
if equipped.
Press
Q, then ask the Advisor to
download directions to the vehicle’s
navigation system, if equipped. After
the call ends, the navigation screen
will provide prompts to begin driving
directions. Routes that are sent to
the navigation screen can only be
canceled through the navigation
system.
See www.onstar.com (U.S.) or
www.onstar.ca (Canada).
Connections
The following services help with
staying connected.
For coverage maps, see
www.onstar.com (U.S.) or
www.onstar.ca (Canada).
Ensuring Security
. Change the default passwords
for the Wi-Fi hotspot and
myGMC mobile application.
Make these passwords different
from each other and use a
combination of letters and
numbers to increase the
security.
. Change the default name of the
SSID (Service Set Identifier).
This is your network’s name that
is visible to other wireless
devices. Choose a unique name
and avoid family names or
vehicle descriptions.
Wi-Fi Hotspot (If Equipped)
The vehicle may have a built-in
Wi-Fi hotspot that provides access
to the Internet and web content at
4G LTE speed. Up to seven mobile devices can be connected. A data
plan is required. Use the in-vehicle
controls only when it is safe to
do so.
1. To retrieve Wi-Fi hotspot information, press
=to open
the OnStar app on the
infotainment display, then
select Wi-Fi Hotspot. On some
vehicles, touch Wi-Fi or Wi-Fi
Settings on the screen.
2. The Wi-Fi settings will display the Wi-Fi hotspot name (SSID),
password, and on some
vehicles, the connection type
(no Internet connection, 3G,
4G, 4G LTE), and signal quality
(poor, good, excellent).
3. To change the SSID or password, press
Qor call
1-888-4ONSTAR to connect
with an Advisor. On some
vehicles, the SSID and
password can be changed in
the Wi-Fi Hotspot menu.
After initial set-up, your vehicle’s
Wi-Fi hotspot will connect
automatically to your mobile

GMC Acadia/Acadia Denali Owner Manual (GMNA-Localizing-U.S./Canada/-
Mexico-13687875) - 2020 - CRC - 10/28/19
Index 395
Child Restraints (cont'd)Older Children . . . . . . . . . . . . . . . . . . 77
Securing . . . . . . . . . . . . . . . . . . . . 93, 95
Systems . . . . . . . . . . . . . . . . . . . . . . . . 81
Circuit Breakers . . . . . . . . . . . . . . . . 289
Cleaning Exterior Care . . . . . . . . . . . . . . . . . 342
Interior Care . . . . . . . . . . . . . . . . . . 346
Climate Control Systems Dual Automatic . . . . . . . . . . . . . . . 165
Rear . . . . . . . . . . . . . . . . . . . . . . . . . . 169
Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . 110
Cluster, Instrument . . . . . . . . 115, 119
Collision Damage Repair . . . . . . . 377
Compact Spare Tire . . . . . . . . . . . . 334
Compartments
Storage . . . . . . . . . . . . . . . . . . . . . . . . . 98
Compass . . . . . . . . . . . . . . . . . . . . . . . 110
Compressor Kit, Tire Sealant . . . 321
Connected Services Connections . . . . . . . . . . . . . . . . . . 391
Diagnostics . . . . . . . . . . . . . . . . . . . 392
Navigation . . . . . . . . . . . . . . . . . . . . 390
Connections Connected Services . . . . . . . . . . 391
Control
Hill Descent . . . . . . . . . . . . . . . . . . .211 Control (cont'd)
Traction and Electronic
Stability . . . . . . . . . . . . . . . . . . . . . 209
Control Light Hill Descent . . . . . . . . . . . . . . . . . . 131
Control of a Vehicle . . . . . . . . . . . . . 176
Convex Mirrors . . . . . . . . . . . . . . . . . . 31
Coolant Engine Temperature Gauge . . 123
Engine TemperatureWarning Light . . . . . . . . . . . . . . . 133
Cooling . . . . . . . . . . . . . . . . . . . . 165, 169
Cooling System . . . . . . . . . . . . . . . . . 275
Courtesy Lamps . . . . . . . . . . . . . . . . 160
Courtesy Transportation Program . . . . . . . . . . . . . . . . . . . . . . . 376
Cover Cargo . . . . . . . . . . . . . . . . . . . . . . . . . 100
Cruise Control . . . . . . . . . . . . . . . . . . 214 Light . . . . . . . . . . . . . . . . . . . . . . . . . . 136
Cruise Control, Adaptive . . . . . . . . 216
Customer Assistance . . . . . . . . . . . 373
Offices . . . . . . . . . . . . . . . . . . . . . . . . 372
Text Telephone (TTY)Users . . . . . . . . . . . . . . . . . . . . . . . 373
Customer Information
Publications OrderingInformation . . . . . . . . . . . . . . . . . . 379 Customer Satisfaction
Procedure . . . . . . . . . . . . . . . . . . . . . 370
Cybersecurity . . . . . . . . . . . . . . . . . . . 382
D
Damage Repair, Collision . . . . . . . 377
Danger, Warning, and Caution . . . . 3
Data Collection Infotainment System . . . . . . . . . . 383
OnStar . . . . . . . . . . . . . . . . . . . . . . . 383
Data Recorders, Event . . . . . . . . . 382
Daytime Running Lamps (DRL) . . . . . . . . . . . . . . . . . . 157
Defensive Driving . . . . . . . . . . . . . . . 175
Delayed Locking . . . . . . . . . . . . . . . . . 19
Diagnostics Connected Services . . . . . . . . . . 392
Distracted Driving . . . . . . . . . . . . . . . 174
Dome Lamps . . . . . . . . . . . . . . . . . . . 160
Door Ajar Light . . . . . . . . . . . . . . . . . . . . . 136
Delayed Locking . . . . . . . . . . . . . . . . 19
Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Power Locks . . . . . . . . . . . . . . . . . . . . 19
Drive Belt Routing, Engine . . . . . . 369
Drive Systems All-Wheel Drive . . . . . . . . . . 206, 284
Driver Assistance Systems . . . . . 225

GMC Acadia/Acadia Denali Owner Manual (GMNA-Localizing-U.S./Canada/-
Mexico-13687875) - 2020 - CRC - 10/28/19
398 Index
HeaterEngine . . . . . . . . . . . . . . . . . . . . . . . . 194
Heating . . . . . . . . . . . . . . . . . . . . 165, 169
High-Beam On Light . . . . . . . . . . . . 135
High-Speed Operation . . . . . . . . . . 306
Hill and Mountain Roads . . . . . . . . 183
Hill Descent Control (HDC) . . . . . 211
Hill Descent Control Light . . . . . . . 131
Hill Start Assist (HSA) . . . . . . . . . . 209
Hood . . . . . . . . . . . . . . . . . . . . . . . . . . . 262
Horn . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
How to Wear Seat Belts Properly . . . . . . . . . . . . . . . . . . . . . . . . 57
HVAC . . . . . . . . . . . . . . . . . . . . . . 165, 169
I
Ignition Positions . . . . . . . . . . . . . . . 190
Immobilizer . . . . . . . . . . . . . . . . . . . . . . 30
Indicator Pedestrian Ahead . . . . . . . . . . . . 132
Vehicle Ahead . . . . . . . . . . . . . . . . 132
Infants and Young Children, Restraints . . . . . . . . . . . . . . . . . . . . . . 79
Information Publication Ordering . . . . . . . . . . 379
Infotainment . . . . . . . . . . . . . . . . . . . . 164
Infotainment System . . . . . . . . . . . . 383
Instrument Cluster . . . . . . . . . 115, 119 Instrument Panel Overview . . . . . . . 5
Interior Rearview Mirrors . . . . . . . . . 33
Introduction . . . . . . . . . . . . . . . . . . . . . . . 2
J
Jump Starting - North
America . . . . . . . . . . . . . . . . . . . . . . . 335
K
Keyless Entry
Remote (RKE) System . . . . . . . . . . 8
Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
L
Labeling, Tire Sidewall . . . . . . . . . . 300
Lamps Courtesy . . . . . . . . . . . . . . . . . . . . . . 160
Daytime Running (DRL) . . . . . . 157
Dome . . . . . . . . . . . . . . . . . . . . . . . . . 160
Exterior Controls . . . . . . . . . . . . . . 155
Exterior Lamps OffReminder . . . . . . . . . . . . . . . . . . . 157
Exterior Lighting Battery
Saver . . . . . . . . . . . . . . . . . . . . . . . 163
Malfunction Indicator (Check Engine) . . . . . . . . . . . . . 127
On Reminder . . . . . . . . . . . . . . . . . 136
Reading . . . . . . . . . . . . . . . . . . . . . . 161 Lane Change Alert (LCA) . . . . . . . 238
Lane Keep Assist (LKA) . . . . . . . . 240
Lane Keep Assist Light . . . . . . . . . 131
Lap-Shoulder Belt . . . . . . . . . . . . . . . 59
LATCH System
Replacing Parts after aCrash . . . . . . . . . . . . . . . . . . . . . . . . . 92
LATCH, Lower Anchors and Tethers for Children . . . . . . . . . . . . 85
LED Lighting . . . . . . . . . . . . . . . . . . . . 288
Liftgate . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Lighting Entry . . . . . . . . . . . . . . . . . . . . . . . . . 161
Exit . . . . . . . . . . . . . . . . . . . . . . . . . . . 161
Illumination Control . . . . . . . . . . . 160
LED . . . . . . . . . . . . . . . . . . . . . . . . . . 288
Lights Airbag Readiness . . . . . . . . . . . . . 126
Antilock Brake System(ABS) Warning . . . . . . . . . . . . . . 130
Brake System Warning . . . . . . . 129
Charging System . . . . . . . . . . . . . 127
Check Engine (Malfunction
Indicator) . . . . . . . . . . . . . . . . . . . . 127
Cruise Control . . . . . . . . . . . . . . . . 136
Door Ajar . . . . . . . . . . . . . . . . . . . . . 136
Electric Parking Brake . . . . . . . . 130

GMC Acadia/Acadia Denali Owner Manual (GMNA-Localizing-U.S./Canada/-
Mexico-13687875) - 2020 - CRC - 10/28/19
402 Index
ShiftingInto Park . . . . . . . . . . . . . . . . . . . . . . 197
Out of Park . . . . . . . . . . . . . . . . . . . 198
Side Blind Zone Alert (SBZA) . . . 238
Signals, Turn and Lane-Change . . . . . . . . . . . . . . . . . 159
Spare Tire
Compact . . . . . . . . . . . . . . . . . . . . . . 334
Special Application Services . . . . 358
Specifications and Capacities . . . . . . . . . . . . . . . . . . . . . 366
Speedometer . . . . . . . . . . . . . . . . . . . 121
StabiliTrak OFF Light . . . . . . . . . . . . . . . . . . . . . 133
Start Assist, Hill . . . . . . . . . . . . . . . . . 209
Start Vehicle, Remote . . . . . . . . . . . 15
Starter Switch Check . . . . . . . . . . . 284
Starting the Engine . . . . . . . . . . . . . 192
Steering . . . . . . . . . . . . . . . . . . . . . . . . 176 Heated Wheel . . . . . . . . . . . . . . . . 107
Wheel Adjustment . . . . . . . . . . . . 106
Wheel Controls . . . . . . . . . . . . . . . 107
Stop/Start System . . . . . . . . . . . . . . 193
Storage Rear . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
Storage Areas Armrest . . . . . . . . . . . . . . . . . . . . . . . . . 99
Cargo Cover . . . . . . . . . . . . . . . . . . 100 Storage Areas (cont'd)
Cargo Management
System . . . . . . . . . . . . . . . . . . . . . . 101
Center Console . . . . . . . . . . . . . . . . . 99
Glove Box . . . . . . . . . . . . . . . . . . . . . . 98
Roof Rack System . . . . . . . . . . . . 104
Sunglasses . . . . . . . . . . . . . . . . . . . . . 98
Storage Compartments . . . . . . . . . . 98
Storing the Tire Sealant and Compressor Kit . . . . . . . . . . . . . . . 327
Struts Gas . . . . . . . . . . . . . . . . . . . . . . . . . . . 286
Stuck Vehicle . . . . . . . . . . . . . . . . . . . 185
Summer Tires . . . . . . . . . . . . . . . . . . 299
Sun Visors . . . . . . . . . . . . . . . . . . . . . . . 38
Sunglass Storage . . . . . . . . . . . . . . . . 98
Sunroof . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Symbols . . . . . . . . . . . . . . . . . . . . . . . . . . 3
System Engine Air Filter Life . . . . . . . . . . 273
Forward CollisionAlert (FCA) . . . . . . . . . . . . . . . . . . 231
Infotainment . . . . . . . . . . . . . 164, 383
Roof Rack . . . . . . . . . . . . . . . . . . . . 104
Systems Driver Assistance . . . . . . . . . . . . . 225T
Tachometer . . . . . . . . . . . . . . . . . . . . . 121
Text Telephone (TTY) Users . . . . 373
Theft-Deterrent Systems . . . . . . . . . 30Immobilizer . . . . . . . . . . . . . . . . . . . . . 30
Third-Row Seats . . . . . . . . . . . . . . . . . 55
Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110
Tires . . . . . . . . . . . . . . . . . . . . . . . . . . . . 297 All-Season . . . . . . . . . . . . . . . . . . . . 298
Buying New Tires . . . . . . . . . . . . . 314
Chains . . . . . . . . . . . . . . . . . . . . . . . . 318
Changing . . . . . . . . . . . . . . . . . . . . . 328
Compact Spare . . . . . . . . . . . . . . . 334
Designations . . . . . . . . . . . . . . . . . 302
Different Size . . . . . . . . . . . . . . . . . 315
If a Tire Goes Flat . . . . . . . . . . . . 319
Inspection . . . . . . . . . . . . . . . . . . . . 312
Pressure . . . . . . . . . . . . . . . . . 305, 306
Pressure Light . . . . . . . . . . . . . . . . 134
Pressure Monitor Operation . . 308
Pressure Monitor System . . . . . 307
Rotation . . . . . . . . . . . . . . . . . . . . . . 312
Sealant andCompressor Kit . . . . . . . . . . . . . 321
Sealant and Compressor Kit, Storing . . . . . . . . . . . . . . . . . . 327
Sidewall Labeling . . . . . . . . . . . . . 300
Terminology and Definitions . . 302