2020 GMC ACADIA service schedule

GMC Acadia/Acadia Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13687875) - 2020 - CRC - 10/28/19
376 Customer Information
of your transportation needs, your
dealer can help minimize your
inconvenience.
If the vehicle cannot be scheduled
into the service department
immediately, keep driving it until it
can be scheduled for service,
unless, of course, the problem is
safety related. If it is, please call
your dealership, let them know this,
and ask for instructions.
If your dealer requests you to bring
the vehicle for service, you are
urged to do so as early in the work
day as possible to allow for
same-day repair.
Courtesy Transportation
Program
To enhance your ownership
experience, we and our participating
dealers are proud to offer Courtesy
Transportation, a customer support
program for vehicles with the
Bumper-to-Bumper (Base Warranty
Coverage period in Canada),extended powertrain, and/or
hybrid-specific warranties in both
the U.S. and Canada.
Several Courtesy Transportation
options are available to assist in
reducing inconvenience when
warranty repairs are required.
Courtesy Transportation is not a
part of the New Vehicle Limited
Warranty. A separate manual
entitled
“Limited Warranty and
Owner Assistance Information”
furnished with each new vehicle
provides detailed warranty coverage
information.
Transportation Options
Warranty service can generally be
completed while you wait. However,
if you are unable to do so, your
dealer may offer the following
transportation options:
Shuttle Service
This includes one-way or round-trip
shuttle service within reasonable
time and distance parameters of
your dealer's area. Public Transportation or Fuel
Reimbursement
If overnight warranty repairs are
needed, and public transportation is
used, the expense must be
supported by original receipts and
within the maximum amount allowed
by GM. If U.S. customers arrange
their own transportation, limited
reimbursement for reasonable fuel
expenses may be available. Claim
amounts should reflect actual costs
and be supported by original
receipts. See your dealer for
information.
Courtesy Rental Vehicle
For an overnight warranty repair, the
dealer may provide an available
courtesy rental vehicle or provide for
reimbursement of a rental vehicle.
Reimbursement is limited and must
be supported by original receipts as
well as a signed and completed
rental agreement and meet state/
provincial, local, and rental vehicle
provider requirements.
Requirements vary and may include
minimum age requirements,
insurance coverage, credit card, etc.

GMC Acadia/Acadia Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13687875) - 2020 - CRC - 10/28/19
Customer Information 379
be original equipment parts, either
new Genuine GM parts or recycled
original GM parts. Remember,
recycled parts will not be covered by
the GM vehicle warranty.
Insurance pays the bill for the repair,
but you must live with the repair.
Depending on your policy limits,
your insurance company may
initially value the repair using
aftermarket parts. Discuss this with
the repair professional, and insist on
Genuine GM parts. Remember,
if the vehicle is leased, you may be
obligated to have the vehicle
repaired with Genuine GM parts,
even if your insurance coverage
does not pay the full cost.
If another party's insurance
company is paying for the repairs,
you are not obligated to accept a
repair valuation based on that
insurance company's collision policy
repair limits, as you have no
contractual limits with that company.
In such cases, you can have control
of the repair and parts choices as
long as the cost stays within
reasonable limits.Publication Ordering
Information
Service Manuals
Service manuals have the diagnosis
and repair information on the
engine, transmission, axle,
suspension, brakes, electrical
system, steering system, body, etc.
Customer Literature
Owner’s manuals are written
specifically for owners and are
intended to provide basic
operational information about the
vehicle. The owner ’s manual
includes the Maintenance Schedule
for all models.
Customer literature publications
available for purchase include
owner ’s manuals, warranty
manuals, infotainment manuals, and
portfolios. Portfolios include an
owner ’s manual, warranty manual,
infotainment manual, if applicable,
and zip lock bag or pouch.
Current and Past Models
Service manuals and customer
literature are available for many
current and past model year GM
vehicles.
To order, call 1-800-551-4123
Monday–Friday, 8:00 a.m.–6:00 p.m.
eastern time
For credit card orders only (VISA,
MasterCard, or Discover), see
Helm, Inc. at: www.helminc.com.
To order by mail, write to:
Helm, Incorporated
Attention: Customer Service
47911 Halyard Drive
Plymouth, MI 48170
Make checks payable in U.S. funds.

GMC Acadia/Acadia Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13687875) - 2020 - CRC - 10/28/19
392 Connected Services
devices. Manage data usage by
turning Wi-Fi on or off on your
mobile device, using the myGMC
mobile app, or by contacting an
OnStar Advisor. On some vehicles,
Wi-Fi can also be managed from the
Wi-Fi Hotspot menu.
MyGMC Mobile App (If Available)
Download the myGMC mobile app
to compatible Apple and Android
smartphones. GMC users can
access the following services from a
smartphone:
.Remotely start/stop the vehicle,
if factory-equipped.
. Lock/unlock doors, if equipped
with automatic locks.
. Activate the horn and lamps.
. Check the vehicle’s fuel level, oil
life, or tire pressure,
if factory-equipped with the Tire
Pressure Monitor System.
. Send destinations to the vehicle.
. Locate the vehicle on a map
(U.S. market only). .
Turn the vehicle's Wi-Fi hotspot
on/off, manage settings, and
monitor data consumption,
if equipped.
. Locate a dealer and schedule
service.
. Request roadside assistance.
. Set a parking reminder with pin
drop, take a photo, make a note,
and set a timer.
. Connect with GMC on social
media.
Features are subject to change. For
myGMC mobile app information and
compatibility, see my.gmc.com.
An active OnStar or connected
service plan may be required.
A compatible device,
factory-installed remote start, and
power locks are required. Data rates
apply. See www.onstar.com for
details and system limitations.
Remote Services
Contact an OnStar Advisor to
unlock the doors or sound the horn
and flash the lamps.
Marketplace
OnStar Advisors can provide offers
from restaurants and retailers on
your route, help locate hotels,
or book a room. These services
vary by market.
Diagnostics
By monitoring and reporting on the
vehicle's key systems, OnStar
Advanced Diagnostics, if equipped,
provides a way to keep up on
maintenance. Capabilities vary by
model. See www.onstar.com for
details and system limitations.
Features are subject to change. For
updates on feature capabilities, see
my.gmc.com. Message and data
rates may apply.

GMC Acadia/Acadia Denali Owner Manual (GMNA-Localizing-U.S./Canada/-
Mexico-13687875) - 2020 - CRC - 10/28/19
Index 399
Lights (cont'd)Engine Coolant
Temperature Warning . . . . . . . 133
Engine Oil Pressure . . . . . . . . . . 134
Flash-to-Pass . . . . . . . . . . . . . . . . . 157
Front Fog Lamp . . . . . . . . . . . . . . 136
Gear Shifting . . . . . . . . . . . . . . . . . 131
High-Beam On . . . . . . . . . . . . . . . . 135
High/Low Beam Changer . . . . . 157
Hill Descent Control . . . . . . . . . . 131
Lane Keep Assist . . . . . . . . . . . . . 131
Low Fuel Warning . . . . . . . . . . . . 135
Seat Belt Reminders . . . . . . . . . . 125
Security . . . . . . . . . . . . . . . . . . . . . . 135
Service Electric Parking Brake . . . . . . . . . . . . . . . . . . . . . . . 130
StabiliTrak OFF . . . . . . . . . . . . . . . 133
Tire Pressure . . . . . . . . . . . . . . . . . 134
Tow/Haul Mode . . . . . . . . . . . . . . . 131
Traction Control System (TCS)/StabiliTrak . . . . . . . . . . . . 133
Traction Off . . . . . . . . . . . . . . . . . . . 132
Locks Automatic Door . . . . . . . . . . . . . . . . . 19
Delayed Locking . . . . . . . . . . . . . . . . 19
Door . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Lockout Protection . . . . . . . . . . . . . . 20
Power Door . . . . . . . . . . . . . . . . . . . . . 19 Locks (cont'd)
Safety . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Loss of Control . . . . . . . . . . . . . . . . . 177
Low Fuel Warning Light . . . . . . . . . 135
Lower Anchors and Tethers for Children (LATCH
System) . . . . . . . . . . . . . . . . . . . . . . . . 85
Lumbar Adjustment . . . . . . . . . . . . . . 45 Front Seats . . . . . . . . . . . . . . . . . . . . . 45
M
MaintenanceRecords . . . . . . . . . . . . . . . . . . . . . . 364
Maintenance and Care Additional . . . . . . . . . . . . . . . . . . . . . 359
Maintenance Schedule . . . . . . . . . 353 Recommended Fluids and
Lubricants . . . . . . . . . . . . . . . . . . . 362
Malfunction Indicator Lamp . . . . . 127
Manual Mode . . . . . . . . . . . . . . . . . . . 205
Memory Seats . . . . . . . . . . . . . . . . . . . 46
Messages Engine Power . . . . . . . . . . . . . . . . 146
Vehicle . . . . . . . . . . . . . . . . . . . . . . . 145
Vehicle Speed . . . . . . . . . . . . . . . . 146
Mirror
Rear Camera . . . . . . . . . . . . . . . . . . . 34 Mirrors
Automatic Dimming . . . . . . . . . . . . . 33
Automatic Dimming
Rearview . . . . . . . . . . . . . . . . . . . . . . 33
Convex . . . . . . . . . . . . . . . . . . . . . . . . . 31
Folding . . . . . . . . . . . . . . . . . . . . . . . . . 32
Heated . . . . . . . . . . . . . . . . . . . . . . . . . 33
Manual Rearview . . . . . . . . . . . . . . . 33
Power . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Tilt in Reverse . . . . . . . . . . . . . . . . . . 33
Mirrors, Interior Rearview . . . . . . . . 33
Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . 212
Driver Control . . . . . . . . . . . . . . . . . 212
Monitor System, Tire Pressure . . . . . . . . . . . . . . . . . . . . . . 307
N
NavigationConnected Services . . . . . . . . . . 390
New Vehicle Break-In . . . . . . . . . . . 190
O
Odometer . . . . . . . . . . . . . . . . . . . . . . . 121 Trip . . . . . . . . . . . . . . . . . . . . . . . . . . . 121
Off-Road . . . . . . . . . . . . . . . . . . . . . . . 178 Driving . . . . . . . . . . . . . . . . . . . . . . . . 178
Recovery . . . . . . . . . . . . . . . . . . . . . 177
Oil Engine . . . . . . . . . . . . . . . . . . . . . . . . 269