GMC Acadia/Acadia Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13687875) - 2020 - CRC - 10/28/19
Driving and Operating 235
Warning (Continued)
.Detect all vehicles,
especially vehicles with a
trailer, tractors, muddy
vehicles, etc.
. Detect a vehicle when
weather limits visibility, such
as in fog, rain, or snow.
. Detect a vehicle ahead if it
is partially blocked by
pedestrians or other objects.
Complete attention is always
required while driving, and you
should be ready to take action
and apply the brakes and/or steer
the vehicle to avoid crashes.
AEB may slow the vehicle to a
complete stop to try to avoid a
potential crash. If this happens, AEB
may engage the Electric Parking
Brake (EPB) to hold the vehicle at a
stop. Release the EPB or firmly
press the accelerator pedal.
{Warning
AEB may automatically brake the
vehicle suddenly in situations
where it is unexpected and
undesired. It could respond to a
turning vehicle ahead, guardrails,
signs, and other non-moving
objects. To override AEB, firmly
press the accelerator pedal, if it is
safe to do so.
Intelligent Brake Assist (IBA)
IBA may activate when the brake
pedal is applied quickly by providing
a boost to braking based on the
speed of approach and distance to
a vehicle ahead.
Minor brake pedal pulsations or
pedal movement during this time is
normal and the brake pedal should
continue to be applied as needed.
IBA will automatically disengage
only when the brake pedal is
released.
{Warning
IBA may increase vehicle braking
in situations when it may not be
necessary. You could block the
flow of traffic. If this occurs, take
your foot off the brake pedal and
then apply the brakes as needed.
AEB and IBA can be disabled
through vehicle personalization. See
“Collision/Detection Systems” under
Vehicle Personalization 0146.
{Warning
Using AEB or IBA while towing a
trailer could cause you to lose
control of the vehicle and crash.
Turn the system to Alert, or if the
vehicle has ACC to Off, when
towing a trailer.
A system unavailable message may
display if:
. The front of the vehicle or
windshield is not clean.
GMC Acadia/Acadia Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13687875) - 2020 - CRC - 10/28/19
Driving and Operating 247
.Vehicles can tow in D (Drive).
Tow/Haul Mode is recommended
for heavier trailers. See Tow/
Haul Mode 0206. If the
transmission downshifts too
often, a lower gear may be
selected using Manual Mode.
See Manual Mode 0205.
If equipped, the following driver
assistance features should be
turned off when towing a trailer:
. Adaptive Cruise Control (ACC)
. Super Cruise Control
. Lane Keep Assist (LKA)
. Park Assist
. Automatic Parking Assist (APA)
. Reverse Automatic
Braking (RAB)
If equipped, the following driver
assistance features should be
turned to alert or off when towing a
trailer:
. Automatic Emergency
Braking (AEB)
. Intelligent Brake Assist (IBA)
. Front Pedestrian Braking (FPB) If equipped with Lane Change Alert
(LCA), the LCA detection zones that
extend back from the side of the
vehicle do not move further back
when a trailer is towed. Use caution
while changing lanes when towing a
trailer.
If equipped with Rear Cross Traffic
Alert (RCTA), use caution while
backing up when towing a trailer, as
the RCTA detection zones that
extend out from the back of the
vehicle do not move further back
when a trailer is towed.
{Warning
To prevent serious injury or death
from carbon monoxide (CO),
when towing a trailer:
. Do not drive with the
liftgate, trunk/hatch,
or rear-most window open.
. Fully open the air outlets on
or under the instrument
panel.
(Continued)
Warning (Continued)
.Adjust the climate control
system to a setting that
brings in only outside air.
See “Climate Control
Systems” in the Index.
For more information about
carbon monoxide, see Engine
Exhaust 0200.
Towing a trailer requires experience.
The combination of the vehicle and
trailer is longer and not as
responsive as the vehicle itself. Get
used to the handling and braking of
the combination by driving on a
level road surface before driving on
public roads.
The trailer structure, the tires, and
the brakes must be all be rated to
carry the intended cargo.
Inadequate trailer equipment can
cause the combination to operate in
an unexpected or unsafe manner.
Before driving, inspect all trailer
hitch parts and attachments, safety
chains, electrical connectors, lamps,
GMC Acadia/Acadia Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13687875) - 2020 - CRC - 10/28/19
Driving and Operating 249
The vehicle can tow in D (Drive).
Shift the transmission to a lower
gear if the transmission shifts too
often under heavy loads and/or hilly
conditions.
When towing at higher altitudes,
engine coolant will boil at a lower
temperature than at lower altitudes.
If the engine is turned off
immediately after towing at high
altitude on steep uphill grades, the
vehicle could show signs similar to
engine overheating. To avoid this,
let the engine run, preferably on
level ground, with the transmission
in P (Park) for a few minutes before
turning the engine off. If the
overheat warning comes on, see
Engine Overheating0279.
Viewing Systems
If equipped, the viewing systems on
the vehicle can improve visibility
while hitching, backing, and driving
with a trailer. See Driver Assistance
Systems 0225 and
Assistance Systems for Parking or
Backing 0227.
Parking on Hills
{Warning
To prevent serious injury or death,
always park your vehicle and
trailer on a level surface when
possible.
When parking your vehicle and your
trailer on a hill: 1. Press the brake pedal, but do not shift into P (Park) yet. Turn
the wheels into the curb if
facing downhill or into traffic if
facing uphill.
2. Have someone place chocks under the trailer wheels.
3. When the wheel chocks are in place, gradually release the
brake pedal to allow the chocks
to absorb the load of the trailer.
4. Reapply the brake pedal. Then apply the parking brake and
shift into P (Park).
5. Release the brake pedal.
Leaving After Parking on a Hill
1. Apply and hold the brake pedal:
.Start the engine.
. Shift into a gear.
. Release the parking brake.
2. Let up on the brake pedal.
3. Drive slowly until the trailer is clear of the chocks.
4. Stop and have someone pick up and store the chocks.
Maintenance When Trailer
Towing
The vehicle needs service more
often when used to tow trailers. See
Maintenance Schedule 0353. It is
especially important to check the
engine oil, axle lubricant, belts,
cooling system, and brake system
before and during each trip.
Check periodically that all nuts and
bolts on the trailer hitch are tight.
GMC Acadia/Acadia Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13687875) - 2020 - CRC - 10/28/19
256 Driving and Operating
Electric Trailer
BrakesBlue
Battery Feed Red/Black or
Red/Blue
Brake Apply
Signal White/Blue
Ground Black
Refer to the aftermarket electric
trailer brake controller owner's
manual to determine wire color
coding of the electric trailer brake
controller. The wire colors on the
brake controller may be different
from the vehicle. It may be
necessary to have a technician
connect the 12-volt power to the
engine compartment fuse block. The
electric trailer brake controller
should be installed by your dealer or
a qualified service center.
Trailer Lamps
Always check all trailer lamps are
working at the beginning of each
trip, and periodically on longer trips.
Turn Signals When Towing a
Trailer
When properly connected, the trailer
turn signals should will illuminate to
indicate the vehicle is turning,
changing lanes, or stopping. When
towing a trailer, the arrows on the
instrument cluster will illuminate
even if the trailer is not properly
connected or the bulbs are
burned out.
Tow/Haul Mode
For instructions on how to enter
Tow/Haul mode, see Driver Mode
Control 0212.
Tow/Haul assists when pulling a
heavy trailer or a large or heavy
load. See Tow/Haul Mode 0206.
Tow/Haul Mode is designed to be
most effective when the vehicle and
trailer combined weight is at least
75% of the vehicle's Gross
Combined Weight Rating (GCWR).
See “Weight of the Trailer” under
Trailer Towing 0250. Tow/Haul Mode is most useful when
towing a heavy trailer or carrying a
large or heavy load:
.
through rolling terrain
. in stop-and-go traffic
. in busy parking lots
Operating the vehicle in Tow/Haul
Mode when lightly loaded or not
towing will not cause damage;
however, it is not recommended and
may result in unpleasant engine and
transmission driving characteristics
and reduced fuel economy.
Trailer Sway
Control (TSC)
Vehicles with StabiliTrak/Electronic
Stability Control (ESC) have a
Trailer Sway Control (TSC) feature.
Trailer sway is unintended
side-to-side motion of a trailer while
towing. If the vehicle is towing a
trailer and the TSC detects that
sway is increasing, the vehicle
brakes are selectively applied at
each wheel, to help reduce
excessive trailer sway. If equipped
with the Integrated Trailer Brake
GMC Acadia/Acadia Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13687875) - 2020 - CRC - 10/28/19
Vehicle Care 279
mixture to the coolant surge
tank until the level reaches the
indicated level mark.
5. Replace the pressure cap tightly.
6. Verify coolant level after the engine is shut off and the
coolant is cold. If necessary,
repeat coolant fill procedure
Steps 1–6.
If the coolant still is not at the
proper level when the system
cools down again, see your
dealer.
Caution
If the pressure cap is not tightly
installed, coolant loss and engine
damage may occur. Be sure the
cap is properly and tightly
secured.
Automatic Coolant Service Fill
(2.0L Engine Only)
If equipped, this feature assists in
filling and removing air from the
cooling system after service of
components or when coolant is
added after being too low.
To activate the fill and air removal
process:
1. With a cold system, disconnect the vent line from the port near
the cap on the surge tank. Add
coolant to the indicated mark
on the surge tank.
2. Reconnect the vent line to the surge tank and replace the cap
on the surge tank.
3. Connect the vehicle to a battery charger.
4. Put the vehicle in Service Mode. See Ignition Positions
0 190.
5. Turn off the air conditioning.
6. Set the parking brake. 7. At the same time, press the
accelerator and the brake for
automatic transmission
vehicles for two seconds, then
release.
At the end of the cycle, check the
coolant level in the surge tank and
add coolant, if it is low. Turn off the
vehicle, allow the Engine Control
Module (ECM) to go to sleep, about
two minutes, and repeat steps 3-7.
Listen for pump activation and
movement of the control valves
while watching the level of the tank.
If the tank empties, turn the ignition
off, carefully remove the surge tank
cap, refill to the indicated mark and
repeat steps 3-6. The fill and air
removal process will run for
approximately 10 minutes.
Engine Overheating
The vehicle has several indicators
to warn of the engine overheating.
There is an engine coolant
temperature gauge on the
instrument cluster. See Engine
Coolant Temperature Gauge 0123.
GMC Acadia/Acadia Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13687875) - 2020 - CRC - 10/28/19
280 Vehicle Care
The vehicle may also display a
message on the Driver Information
Center (DIC).
If the decision is made not to lift the
hood when this warning appears,
get service help right away. See
Roadside Assistance Program
0374.
If the decision is made to lift the
hood, make sure the vehicle is
parked on a level surface. Then
check to see if the engine cooling
fan is running. If the engine is
overheating, the fan should be
running. If it is not, do not continue
to run the engine. Have the vehicle
serviced.
Caution
Do not run the engine if there is a
leak in the engine cooling system.
This can cause a loss of all
coolant and can damage the
system and vehicle. Have any
leaks fixed right away.
If Steam Is Coming from the
Engine Compartment
{Warning
Steam and scalding liquids from a
hot cooling system are under
pressure. Turning the pressure
cap, even a little, can cause them
to come out at high speed and
you could be burned. Never turn
the cap when the cooling system,
including the pressure cap, is hot.
Wait for the cooling system and
pressure cap to cool.
If No Steam Is Coming from
the Engine Compartment
If an engine overheat warning is
displayed but no steam can be seen
or heard, the problem may not be
too serious. Sometimes the engine
can get a little too hot when the
vehicle:
. Climbs a long hill on a hot day.
. Stops after high-speed driving.
. Idles for long periods in traffic. If the overheat warning is displayed
with no sign of steam:
1. Turn the air conditioning off.
2. Turn the heater on to the highest temperature and to the
highest fan speed. Open the
windows as necessary.
3. When it is safe to do so, pull off the road, shift to P (Park) or
N (Neutral), and let the
engine idle.
If the engine coolant temperature
gauge is no longer in the
overheated area, the vehicle can be
driven. Continue to drive the vehicle
slowly for about 10 minutes. Keep a
safe distance from the vehicle in
front. If the warning does not come
back on, continue to drive normally
and have the cooling system
checked for proper fill and function.
If the warning continues, pull over,
stop, and park the vehicle
right away.
GMC Acadia/Acadia Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13687875) - 2020 - CRC - 10/28/19
320 Vehicle Care
Warning (Continued)
severely underinflated or flat.
Have your dealer or an authorized
tire service center repair or
replace the flat tire as soon as
possible.
{Warning
Lifting a vehicle and getting under
it to do maintenance or repairs is
dangerous without the
appropriate safety equipment and
training. If a jack is provided with
the vehicle, it is designed only for
changing a flat tire. If it is used for
anything else, you or others could
be badly injured or killed if the
vehicle slips off the jack. If a jack
is provided with the vehicle, only
use it for changing a flat tire.
If a tire goes flat, avoid further tire
and wheel damage by driving slowly
to a level place, well off the road, if possible. Turn on the hazard
warning flashers. See
Hazard
Warning Flashers 0159.
{Warning
Changing a tire can be
dangerous. The vehicle can slip
off the jack and roll over or fall
causing injury or death. Find a
level place to change the tire. To
help prevent the vehicle from
moving:
1. Set the parking brake firmly.
2. Put an automatictransmission in P (Park) or a
manual transmission in
1 (First) or R (Reverse).
3. Turn off the engine and do not restart while the vehicle
is raised.
4. Do not allow passengers to remain in the vehicle.
(Continued)
Warning (Continued)
5. Place wheel blocks,if equipped, on both sides of
the tire at the opposite
corner of the tire being
changed.
This vehicle may come with a jack
and spare tire or a tire sealant and
compressor kit. To use the jacking
equipment to change a spare tire
safely, follow the instructions below.
Then see Tire Changing 0328. To
use the tire sealant and compressor
kit, see Tire Sealant and
Compressor Kit 0321.
When the vehicle has a flat tire (2),
use the following example as a
guide to assist you in the placement
of wheel blocks (1), if equipped.
GMC Acadia/Acadia Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13687875) - 2020 - CRC - 10/28/19
388 OnStar
Languages
The vehicle can be programmed to
respond in multiple languages.
Press
Qand ask for an Advisor.
Advisors are available in English,
Spanish, and French. Available
languages may vary by country.
Potential Issues
OnStar cannot perform Remote
Door Unlock or Stolen Vehicle
Assistance after the vehicle has
been off continuously for 10 days
without an ignition cycle. If the
vehicle has not been started for
10 days, OnStar can contact
Roadside Assistance or a locksmith
to help gain access to the vehicle.
Global Positioning
System (GPS)
. Obstruction of the GPS can
occur in a large city with tall
buildings; in parking garages;
around airports; in tunnels and
underpasses; or in an area with
very dense trees. If GPS signals
are not available, the OnStar
system should still operate to call OnStar. However, OnStar
could have difficulty identifying
the exact location.
. In emergency situations, OnStar
can use the last stored GPS
location to send to emergency
responders.
A temporary loss of GPS can cause
loss of the ability to send a
Turn-by-Turn Navigation route. The
Advisor may give a verbal route or
may ask for a call back after the
vehicle is driven into an open area.
Cellular and GPS Antennas
Cellular reception is required for
OnStar to send remote signals to
the vehicle. Do not place items over
or near the antenna to prevent
blocking cellular and GPS signal
reception.
Unable to Connect to OnStar
Message
If there is limited cellular coverage
or the cellular network has reached
maximum capacity, this message may come on. Press
Qto try the
call again or try again after driving a
few miles into another cellular area.
Vehicle and Power Issues
OnStar services require a vehicle
electrical system, wireless service,
and GPS satellite technologies to be
available and operating for features
to function properly. These systems
may not operate if the battery is
discharged or disconnected.
Add-on Electrical Equipment
The OnStar system is integrated
into the electrical architecture of the
vehicle. Do not add any electrical
equipment. See Add-On Electrical
Equipment 0258. Added electrical
equipment may interfere with the
operation of the OnStar system and
cause it to not operate.
Vehicle Software Updates
OnStar or GM may remotely deliver
software updates or changes to the
vehicle without further notice or
consent. These updates or changes
may enhance or maintain safety,
security, or the operation of the